Restaurants Manager Jobs in Lebanon

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>BuzzyBooth helps restaurants, bars, family entertainment centers, dental practices, and other brick-and-mortar businesses turn their customers into leads, five-star reviews, social content, and repeat visits—all with minimal staff involvement.<br> We are looking for an experienced Remote Sales Development Representative who can consistently connect with business owners, qualify opportunities, and book sales demonstrations.<br> ## The Role: This is an SDR role, you will use a multi-touch, multi-channel outreach strategy that includes: * Phone call &amp; Voicemail * Email outreach * SMS &amp; Whatsapp and text follow-up * Persistent follow-up across multiple days and touchpoints You must be comfortable speaking directly with business owners, handling objections, and following up consistently without sounding robotic or overly aggressive.<br> ## Responsibilities: * Contact inbound and outbound leads through phone, email, and text * Execute structured multi-touch follow-up sequences * Qualify prospects based on business type, customer traffic, needs, authority, and interest * Book qualified demonstrations for the sales team * Re-engage older leads that previously expressed interest * Use GoHighLevel (GHL) to manage pipelines, tasks, conversations, notes, and appointment statuses ## Required Experience: * At least 2 years of SDR, appointment-setting, or outbound sales experience * Proven experience using calls, emails, and SMS together—not relying on one channel * Hands-on experience using GoHighLevel * Experience managing leads through multiple follow-up attempts * Strong spoken and written English * Clear, confident, and professional phone presence * Comfortable making a high volume of outbound calls * Able to handle rejection and objections without losing momentum * Reliable internet connection, computer, headset, and quiet working environment * Highly organized and able to work independently * Available during designated U.<br>S. business hours ## Preferred Experience: * Selling SaaS, marketing services, or technology * Selling to restaurants, bars, dental practices, family entertainment centers, or other local businesses * Speaking with business owners and decision-makers * Working with inbound leads, cold leads, and reactivation campaigns * Using sales scripts, automated workflows, dialers, and appointment calendars ## What Success Looks Like You consistently follow up with every assigned lead, create real conversations with qualified business owners, book appointments that actually show up, and maintain a clean and accurate pipeline in GoHighLevel.<br></span> </div>

Hostess <br>We are looking for a friendly, professional, and well-presented Hostess to join our team. <br> <br>Responsibilities <br>- Welcome and warmly greet guests upon arrival. <br>- Manage guest seating and reservations efficiently. <br>- Escort guests to their tables and provide menus when needed. <br>- Answer guests’ questions and provide information about the restaurant. <br>- Coordinate with the service team to ensure a smooth guest experience. <br>- Handle guest requests and assist in resolving any concerns professionally. <br>- Maintain a welcoming and organized reception area. <br>- Support the team with other front-of-house duties when required. <br> <br>Requirements <br>- Previous experience as a Hostess or in a customer-facing role is preferred. <br>- Excellent communication and interpersonal skills. <br>- Pleasant, professional, and welcoming personality. <br>- Well-groomed and presentable appearance. <br>- Ability to work in a fast-paced environment. <br>- Strong organizational and multitasking skills. <br>- Fluent in English and Arabic; additional languages are a plus. <br>- Flexible to work evenings, weekends, and holidays as required. <br> <br> <br>Location: Naccache <br>Employment Type: Full-time <br>Experience: previous experience <br> <br>If you are enthusiastic, customer-focused, and enjoy creating a great first impression, we would love to hear from you

• Plan, organize, and supervise all kitchen activities. <br>• Ensure all dishes are prepared according to company recipes and presentation standards. <br>• Develop and manage the restaurant menu by creating innovative recipes, introducing new dishes, updating seasonal offerings, and ensuring all menu items meet the company's quality, presentation, and cost standards while aligning with customer preferences and business objectives. <br>• Supervise, train, motivate, and evaluate all kitchen staff. <br>• Ensure proper teamwork and communication within the kitchen. <br>• Conduct on-the-job training for new employees. <br>• Monitor inventory levels and ensure sufficient stock is available. <br>• Prepare purchase requests for kitchen supplies and ingredients. <br>• Ensure full compliance with food safety regulations and company hygiene standards. <br>• Maintain a clean, organized, and sanitary kitchen at all times. <br>• Monitor inventory levels and ensure sufficient stock is available. <br>• Maintain recipe records and standard operating procedures. <br>• Ensuring the guests receive excellent service and enjoy their culinary experience. <br> <br>Qualifications: <br>• Diploma or Degree in Culinary Arts or a related field is preferred. <br>• Minimum 7 years of kitchen experience as a Head Chef . <br>• Strong understanding of food safety and hygiene standards. <br>• Excellent organizational and time management skills. <br>• Good communication and problem-solving abilities

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You love interacting with customers, you are always smiling, and you have a real talent for sales? Join our team!</p><p>We are looking for a Pastry Sales Assistant to manage our cake counter and offer a warm and memorable customer experience.</p><p>Your main missions</p><ul><li>Welcome each customer with a smile and offer them impeccable service.</li><li>Advise customers in their choice of cakes, pastries, and desserts, while developing sales through your recommendations.</li><li>Manage the pastry counter and ensure a neat and attractive presentation of the products.</li><li>Take customer orders accurately, including special cake orders.</li><li>Place daily orders with the pastry laboratory and receive delivered products.</li><li>Verify the quantities and quality of received products and ensure their proper placement.</li><li>Keep the counter clean, organized, and attractive throughout the day.</li><li>Rigorously respect food safety, food hygiene, and cleanliness standards.</li><li>Collaborate closely with the production team to ensure excellent service and customer satisfaction.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>An experience in sales, pastry, bakery, a café, or restaurant is an asset.</p><p>Excellent commercial sense and taste for customer service.</p><p>Dynamic, smiling, positive personality and passionate about hospitality.</p><p>Good organizational skills and team spirit.</p><p>Ability to work effectively in a dynamic environment.</p><p>High rigor regarding hygiene, cleanliness, and food safety.</p><p></p></section>

<p>Bachelor s degree in Accounting, Finance, Business Administration, or a related field.</p><p>Minimum 2 3 years of relevant accounting and/or cost-control experience, preferably within restaurants, hotels, or the hospitality industry.</p><p>Strong understanding of restaurant inventory, purchasing, recipe costing, and F&amp;B cost-control processes.</p><p>Good knowledge of accounting principles and financial reporting.</p><p>Experience with accounting, ERP, inventory, and POS systems is preferred.</p><p>Advanced proficiency in Microsoft Excel.</p><p><strong>Accounting &amp; Financial Reporting:</strong></p><ul><li>Record and maintain accurate daily accounting transactions.</li><li>Handle accounts payable and accounts receivable activities.</li><li>Review supplier invoices, credit notes, payments, and supporting documentation.</li><li>Perform bank, cash, supplier, and account reconciliations.</li><li>Assist in monthly closing and preparation of financial reports.</li><li>Maintain proper filing and documentation of accounting transactions.</li><li>Monitor petty cash transactions and ensure appropriate supporting documents.</li><li>Assist in preparing the monthly Profit &amp; Loss (P&amp;L) Statement.</li><li>Ensure transactions are properly allocated to the relevant cost centers and accounts.</li></ul><p><strong>Food &amp; Beverage Cost Control:</strong></p><ul><li>Monitor food, beverage, shisha, and other operational costs.</li><li>Calculate and monitor actual versus theoretical food and beverage costs.</li><li>Analyze monthly cost percentages and investigate significant variances.</li><li>Maintain and review recipe costing and standard cost sheets.</li><li>Ensure selling prices and recipe costs are accurately reflected in the system.</li><li>Monitor portion costs and coordinate with Kitchen and Operations regarding discrepancies.</li><li>Analyze product profitability and provide recommendations regarding pricing and cost optimization.</li><li>Support management with menu engineering and item profitability analysis.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Accounting, Finance, Business Administration, or a related field.</p><p>Minimum 2 3 years of relevant accounting and/or cost-control experience, preferably within restaurants, hotels, or the hospitality industry.</p><p>Strong understanding of restaurant inventory, purchasing, recipe costing, and F&amp;B cost-control processes.</p><p>Good knowledge of accounting principles and financial reporting.</p><p>Experience with accounting, ERP, inventory, and POS systems is preferred.</p><p>Advanced proficiency in Microsoft Excel.</p>

<p>Hiring a French speaking Accounts Payable / Junior Accountant (Fast Service Restaurant) to join a Hospitality management Group located in Kinshasa, Africa.</p><p>The ideal candidate will possess the following qualifications and skills:</p><p>The ideal candidate should have hands-on experience in the following areas:</p><ul><li>Receiving, verifying, recording, and processing supplier invoices.</li><li>Matching supplier invoices against Purchase Orders, Delivery Notes/Goods Received Notes, approved Purchase Requests, supplier contracts, and agreed pricing.</li><li>Ensuring that all invoices are properly reviewed and approved before payment.</li><li>Maintaining an accurate and up-to-date Accounts Payable ledger.</li><li>Monitoring supplier payment due dates and preparing timely payment schedules.</li><li>Preparing payment requests along with all required supporting documentation for management approval.</li><li>Conducting regular supplier statement reconciliations and resolving any discrepancies.</li><li>Following up on outstanding invoices, missing documents, credit notes, and payment discrepancies.</li></ul><p>Most importantly, the candidate should be comfortable and experienced in dealing directly with suppliers, including communicating with them regarding invoices, balances, payment status, discrepancies, and outstanding issues, rather than focusing solely on invoice processing.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in accounting, Finance, Business Administration, or a related field.</p><p>1-2 years of relevant experience in Accounts Payable, Supplier Accounting, or General Accounting.</p>

Chef de Partie – Kitchen <br> <br>Location: Hazmieh <br>Company: Amaretti Café – Restaurant <br> <br>Amaretti is looking for a skilled and motivated Chef de Partie to join our kitchen team. The ideal candidate is passionate about food, organized, and able to manage a kitchen station efficiently during preparation and service. <br> <br>Key Responsibilities <br> <br>* Manage and operate a designated kitchen station (hot kitchen, salads, or production). <br>* Ensure mise en place is prepared before service. <br>* Prepare and cook menu items according to recipes and quality standards. <br>* Maintain cleanliness, hygiene, and food safety standards at all times. <br>* Supervise and assist commis chefs and kitchen helpers. <br>* Ensure proper stock usage and minimize food waste. <br>* Work closely with the Sous Chef and kitchen team to ensure smooth service. <br> <br>Requirements <br> <br>* Minimum 2–3 years of experience as a Chef de Partie or strong Demi Chef. <br>* Experience in restaurant or café kitchens. <br>* Good knowledge of food safety and kitchen hygiene. <br>* Ability to work under pressure during busy service. <br>* Team player with a positive attitude

Kitchen Operations Management <br>Oversee the daily operations of all kitchen sections and ensure smooth service execution. <br>Ensure all food is prepared, presented, and served according to established recipes, standards, and specifications. <br>Maintain consistency in taste, quality, portion sizes, and presentation of all menu items. <br>Monitor food production to ensure timely service and guest satisfaction. <br>Coordinate kitchen activities with restaurant management and front-of-house teams. <br>Menu Development & Culinary Excellence <br>Develop, review, and update Lebanese menu offerings in line with market trends and customer preferences. <br>Create seasonal menus, specials, and promotional dishes. <br>Standardize recipes and cooking procedures to ensure consistency. <br>Conduct regular food tastings and quality assessments. <br>Preserve the authenticity of Lebanese cuisine while introducing innovative concepts where appropriate. <br>Leadership & Team Management <br>Lead, supervise, train, and motivate kitchen employees. <br>Conduct onboarding and ongoing training for kitchen staff. <br>Assign duties and manage work schedules to ensure adequate staffing. <br>Monitor employee performance and provide coaching and corrective actions when necessary. <br>Foster teamwork, discipline, and a positive working environment. <br>Participate in recruitment, interviews, and evaluation of kitchen personnel. <br>Food Cost & Inventory Control <br>Monitor and control food cost targets. <br>Ensure proper portion control and minimize food waste. <br>Manage inventory levels and oversee purchasing requirements. <br>Review stock usage and conduct regular inventory counts. <br>Coordinate with suppliers regarding product quality and availability. <br>Analyze food cost reports and implement corrective actions when necessary. <br>Food Safety & Hygiene <br>Ensure full compliance with HACCP, food safety regulations, and company policies. <br>Maintain the highest standards of kitchen cleanliness and sanitation. <br>Conduct regular inspections of food storage, preparation, and handling procedures. <br>Ensure proper temperature controls, labeling, and stock rotation (FIFO). <br>Lead corrective actions related to food safety concerns and audit findings. <br>Quality Assurance <br>Conduct daily tastings of all prepared items before service. <br>Monitor guest feedback and implement improvements where necessary. <br>Ensure all dishes meet the restaurant’s quality standards. <br>Address quality issues immediately and implement preventive measures. <br>Budgeting & Cost Management <br>Assist in preparing kitchen budgets and forecasts. <br>Control labor costs through efficient scheduling and productivity management. <br>Monitor kitchen expenses and identify cost-saving opportunities. <br>Ensure optimal utilization of resources without compromising quality. <br>Operational Planning <br>Plan production requirements based on business forecasts. <br>Coordinate with management regarding events, promotions, and special functions. <br>Ensure proper preparation levels to meet operational demands. <br>Develop contingency plans for peak periods and special events. <br>Compliance & Reporting <br>Ensure compliance with company policies, labor regulations, and operational procedures. <br>Prepare and submit required reports related to food cost, inventory, staffing, and kitchen performance. <br>Participate in management meetings and provide operational recommendations. <br>Qualifications <br>Diploma or Degree in Culinary Arts, Hospitality Management, or a related field. <br>HACCP and Food Safety certifications preferred. <br>Experience <br>Minimum 20 years of culinary experience <br>Extensive experience in authentic Lebanese cuisine. <br>Experience managing high-volume restaurant kitchens. <br>Strong background in menu development, food cost control, and kitchen leadership

<p>Prepare and serve coffee, espresso-based drinks, tea, and other beverages.</p><p>Welcome customers warmly and provide excellent customer service.</p><p>Take food and beverage orders accurately and serve them promptly.</p><p>Handle cash and operate the POS system.</p><p>Maintain cleanliness of the coffee station, dining area, and work equipment.</p><p>Restock coffee beans, milk, cups, and other supplies.</p><p>Ensure food safety and hygiene standards are followed at all times.</p><p>Assist customers with menu recommendations and answer questions.</p><p>Work closely with the kitchen and service team to ensure smooth operations.</p><p>Handle customer requests and resolve complaints professionally.</p><p>Support opening and closing duties, including cleaning and preparing the restaurant for service.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong communication and customer service skills</p><p>Ability to work in a fast-paced environment</p><p>Teamwork and multitasking</p><p>Basic English and Arabic communication</p><p>Time management and attention to detail</p>

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Ensure the safety and security of our premises, assets, staff, and visitors. The security officer's responsibilities include patrolling the premises, setting up security controls, monitoring property access, investigating suspicious behavior, and enforcing company policies.<br><br>The job of <strong>Security Agent</strong> is executed satisfactorily when:<br><ul><li>Inspecting and patrolling premises regularly.</li><li>Monitoring CCTV and reporting suspicious behavior.</li><li>Communicating with law enforcement, fire departments, and emergency medical personnel.</li><li>Monitoring public access and ensuring the security of all personnel and visitors.</li><li>Responding to alarms and analyzing security footage.</li><li>Investigating suspicious behavior, incidents, and security breaches.</li><li>Apprehending trespassers and perpetrators.</li><li>Assist Guest Relations with information asked by guests, be proactive in guest contact and show interest in guest concerns</li><li>Ensure proper key control is followed at all times and entries are made each time a key is withdrawn or deposited.</li><li>Monitor the different areas of the hotel on the CCTV, noting any suspicious actions.</li><li>Knowledgeable of all security policies, procedure and set standards.</li><li>Ensure that a Security Officer is present when any office is opened or stock is taken from the stores after office hours.</li><li>Closely monitor the hotel lobby in particular for the presence of any call girls, persons under the influence etc.</li><li>Assist the Manager on Duty in the event that immediate assistance is required.</li><li>Assist the Restaurant Manager, Doorman, and Valet Parker if required.</li><li>Make security rounds of the guest floors at regular intervals with notes made in security log book.</li><li>Ensures that all fire exits and corridors are free from obstruction at all times.</li><li>Respond to any fire/smoke alarms in the hotel and be ready to act accordingly. Ensure that all firefighting equipment is in working condition and that emergency lights are all illuminated.</li><li>Accompany the Bellman/Employee when opening a guestroom with the master key.</li><li>Make security rounds in the car parking area and ensure the general safety of all vehicles and if they are correctly parked.</li><li>Assist the local authorities if any VIP arrives or in case of emergency.</li><li>Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.</li><li>To understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health &amp; Safety.</li><li>To ensure that all potential and real hazards are reported and rectified immediately.</li><li>To understand and strictly adhere to the Hotel’s Employee rules &amp; regulations.</li><li>To report for duty punctually wearing the correct uniform and name tag at all times.</li><li>Performs any other duties as assigned to him/her by management</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br> </div>

Job Description <br> <br>Prepare and serve coffee, espresso-based drinks, tea, and other beverages. <br>Welcome customers warmly and provide excellent customer service. <br>Take food and beverage orders accurately and serve them promptly. <br>Handle cash and operate the POS system. <br>Maintain cleanliness of the coffee station, dining area, and work equipment. <br>Restock coffee beans, milk, cups, and other supplies. <br>Ensure food safety and hygiene standards are followed at all times. <br>Assist customers with menu recommendations and answer questions. <br>Work closely with the kitchen and service team to ensure smooth operations. <br>Handle customer requests and resolve complaints professionally. <br>Support opening and closing duties, including cleaning and preparing the restaurant for service. <br> <br>Skills <br> <br>Strong communication and customer service skills <br>Ability to work in a fast-paced environment <br>Teamwork and multitasking <br>Basic English and Arabic communication <br>Time management and attention to detail

Job Description <br> <br>Prepare and serve coffee, espresso-based drinks, tea, and other beverages. <br>Welcome customers warmly and provide excellent customer service. <br>Take food and beverage orders accurately and serve them promptly. <br>Handle cash and operate the POS system. <br>Maintain cleanliness of the coffee station, dining area, and work equipment. <br>Restock coffee beans, milk, cups, and other supplies. <br>Ensure food safety and hygiene standards are followed at all times. <br>Assist customers with menu recommendations and answer questions. <br>Work closely with the kitchen and service team to ensure smooth operations. <br>Handle customer requests and resolve complaints professionally. <br>Support opening and closing duties, including cleaning and preparing the restaurant for service. <br> <br>Skills <br> <br>Strong communication and customer service skills <br>Ability to work in a fast-paced environment <br>Teamwork and multitasking <br>Basic English and Arabic communication <br>Time management and attention to detail

Job Description <br> <br>Prepare and serve coffee, espresso-based drinks, tea, and other beverages. <br>Welcome customers warmly and provide excellent customer service. <br>Take food and beverage orders accurately and serve them promptly. <br>Handle cash and operate the POS system. <br>Maintain cleanliness of the coffee station, dining area, and work equipment. <br>Restock coffee beans, milk, cups, and other supplies. <br>Ensure food safety and hygiene standards are followed at all times. <br>Assist customers with menu recommendations and answer questions. <br>Work closely with the kitchen and service team to ensure smooth operations. <br>Handle customer requests and resolve complaints professionally. <br>Support opening and closing duties, including cleaning and preparing the restaurant for service. <br> <br>Skills <br> <br>Strong communication and customer service skills <br>Ability to work in a fast-paced environment <br>Teamwork and multitasking <br>Basic English and Arabic communication <br>Time management and attention to detail

Job Description <br> <br>Prepare and serve coffee, espresso-based drinks, tea, and other beverages. <br>Welcome customers warmly and provide excellent customer service. <br>Take food and beverage orders accurately and serve them promptly. <br>Handle cash and operate the POS system. <br>Maintain cleanliness of the coffee station, dining area, and work equipment. <br>Restock coffee beans, milk, cups, and other supplies. <br>Ensure food safety and hygiene standards are followed at all times. <br>Assist customers with menu recommendations and answer questions. <br>Work closely with the kitchen and service team to ensure smooth operations. <br>Handle customer requests and resolve complaints professionally. <br>Support opening and closing duties, including cleaning and preparing the restaurant for service. <br> <br>Skills <br> <br>Strong communication and customer service skills <br>Ability to work in a fast-paced environment <br>Teamwork and multitasking <br>Basic English and Arabic communication <br>Time management and attention to detail

WE’RE HIRING | HOSTESS & CASHIER <br> <br>We’re looking for friendly, presentable and energetic female candidates to join our F&B team in Downtown Beirut. <br>Open Positions: <br> Hostess <br>Cashier <br> <br>For the Hostess role, we’re looking for someone who: <br>Has a warm, welcoming and professional personality <br>Is confident communicating with guests <br>Can manage reservations and seating arrangements <br>Maintains a professional and well-groomed appearance <br>Can remain organized and composed during busy service hours <br>Previous experience in hospitality or restaurants is a plus <br> <br>For the Cashier role, we’re looking for someone who: <br>Is accurate, organized and responsible <br>Has good communication and customer service skills <br>Can handle cash and card transactions efficiently <br>Is comfortable working in a fast-paced environment <br>Previous experience with POS systems is a plus <br> <br>Previous F&B experience is preferred <br>Location: Downtown Beirut <br>Female candidates only <br> <br>If you’re positive, professional and enjoy working with people, we’d love to hear from you! <br> <br>Apply Now <br>Send your CV to: <br>hr@moraocapital.com <br>WhatsApp: 79 380 964 <br>Please mention “Hostess” or “Cashier” when applying