Security Officer Jobs in Lebanon
1686 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p><strong>Job Overview</strong></p><br><p>As an F&B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&B operations .</p><br><p><strong>Key Job Responsibilities</strong> </p><br><p>· Greet and welcome guests in a friendly and professional manner. </p><br><p>· Take customer orders, answer questions, and make menu recommendations. </p><br><p>· Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages. </p><br><p>· Serve meals and drinks in accordance with established standards and presentation guidelines. </p><br><p>· Handle guest inquiries, concerns, and requests promptly and courteously. </p><br><p>· Maintain a clean and organized dining area, including setting up tables and clearing dishes. </p><br><p>· Collaborate with kitchen and the F&B team to ensure smooth coordination of service. </p><br><p>· Upsell menu items and promote special promotions to enhance the guest experience. </p><br><p>· Process customer payments and handle cash transactions accurately. </p><br><p>· Follow hygiene and safety guidelines to ensure a clean and safe working environment. </p><br><p>· Assist in restocking and replenishing supplies as needed. </p><br><p>· Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.</p><br><p>· Uphold environmental, health, and safety standards in alignment with organizational policies.</p><br><p>· Adhere to the company’s environmental, health, and safety procedures and policies. </p><br><p>Submit Your CV: [email protected]</p><br><br><br> </div>
<p><b>Responsibilities & Duties:</b></p><ul><li>1. Greets & takes customer orders with appropriate friendly telephone manner</li><li>2. Provides exceptional customer service</li><li>3. Receives and reports any customer complaints in a professional manner</li></ul><p>Qualifications and Skills:</p><ul><li>High school diploma or equivalent</li><li>Proficient in relevant computer applications</li><li>Ability to multi-task, set priorities and manage time effectively</li><li>Superior listening, verbal, and written communication skills</li><li>Ability to handle stressful situation appropriately</li><li>Good Arabic and English typing skills</li><li>Good language skills (Arabic, English)</li></ul><p><strong>Desired Candidate Profile</strong></p>High school diploma or equivalent <br> Proficient in relevant computer applications <br> Ability to multi-task, set priorities and manage time effectively <br> Superior listening, verbal, and written communication skills <br> Ability to handle stressful situation appropriately<br> Good Arabic and English typing skills <br> Good language skills (Arabic, English)
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates.</p><p>Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers</p><p>Respond to customer inquiries and complaints in time</p><p>Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently</p><p>Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication</p><p>Ability to collect, analyze, and prepare statistics related to customer satisfaction</p><p>Monitor customer feedback and contribute to improving service quality</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years experience in FNB sector .</li><li>Maintain a professional appearance and presence at all times</li><li>Excellent communication skills</li><li>Hold a Bachelor s degree or a related field</li></ul><p></p></section>
Job Purpose
<br>Generate sales orders, support in achieving OTC products target, provide offers, and support the pharma sales team in compliance to company standards and procedures.
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<br>Main Responsibilities
<br>1. Facilitates the customer's transactions by receiving phone calls:
<br>2. Generates sales orders through Whatsapp or online ordering
<br>3. Supports sales team in OTC products target and offers:
<br>4. Generates sales orders according to a specific routing, focusing on pharmacies
<br>5. Reporting data
<br>6. Supports the pharma sales team
<br>8. Performs any task in line with his/her competencies, in the Retail Pharma Sales department, as required by management, according to the department’s/company objectives.
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<br>Qualifications:
<br> ???? Previous experience in call centers, telesales, or a similar role
<br> ????️ Excellent communication and interpersonal skills
<br> ???? Target-oriented with a strong sales mindset
<br> ???? Customer-focused and able to build positive relationships
<br> ???? Basic computer skills and familiarity with CRM systems is a plus
<br> ⚡ Motivated, energetic, and proactive
<br> ????️ Good command of English and Arabic
<div><span ></span><div ><span >Η θέση αυτή αναφέρεται στην<span> </span></span><span >Customer</span><span ><span> </span></span><span >Service</span><span ><span> </span></span><span >Manager</span><span ><span> </span></span><span >και έχει έδρα </span><span >το κατάστημα μας στην Πάφο.</span></div></div><div><font face="Delivery, sans-serif"><span ><br></span></font><div ><span ><div ><p Times New Roman", serif; font-size: 12pt; margin: 0cm;"><strong><u><span >Περιγραφή θέσεως :</span></u></strong></p><p Times New Roman", serif; font-size: 12pt; margin: 0cm;"><strong><u><span ></span></u></strong></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm;"><span >Ο/Η κάτοχος της θέσης αυτής έχει την ευθύνη της εξυπηρέτησης των υπαρχόντων και μελλοντικών πελατών, των συναλλασσόμενων με την Εταιρεία οι οποίοι προσέρχονται στους συγκεκριμένους σταθμούς. Επιπλέον να προτείνει/προωθεί τα κατάλληλα προϊόντα, υπηρεσίες και λύσεις που παρέχει η<span> </span></span><span >DHL</span><span ><span> </span>με σκοπό την ικανοποίηση του πελάτη.</span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm;"><strong><u><span ></span></u></strong></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 12pt;"><strong><u><span >Καθήκοντα :</span></u></strong></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Διαχείριση παράδοσης και παραλαβής δεμάτων και φακέλων</span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Προετοιμάζει μαζικές αποστολές.</span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Προετοιμάζει προεκτυπωμένα AWB (αεροπορικές αποστολές).</span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Παρακολουθεί την πρόοδο των αποστολών για λεπτομέρειες παράδοσης.</span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Προωθεί προϊόντα, υπηρεσίες και λύσεις που παρέχει η<span> </span></span><span >DHL</span><span ></span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 12pt 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Αντιμετώπιση προβλημάτων και παραπόνων πελατών</span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm;"><strong><u><span >Απαιτούμενα προσόντα<span> </span></span></u></strong><strong><u><span >:</span></u></strong></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm;"><span ></span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm; text-indent: -10.35pt;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span >Απολυτήριο Λυκείου</span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm; text-indent: -10.35pt;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span >Άριστη γνώση της αγγλικής γλώσσας<u></u></span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm; text-indent: -10.35pt;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span >Γνώσεις υπολογιστών</span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm; text-indent: -10.35pt;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span >Ομαδικό πνεύμα και ευχάριστη προσωπικότητα</span></p><p Times New Roman", serif; font-size: 12pt; margin: 0cm 0cm 0cm 36pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span >Κοινωνικές δεξιότητες, προθυμία και ευγένεια</span></p><p Times New Roman", serif; font-size: 12pt; margin: 0cm 0cm 0cm 36pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span >Πελατοκεντρική προσέγγιση</span></p><p Times New Roman", serif; font-size: 12pt; margin: 0cm;"><span ></span></p><span >Παρακαλούνται όλοι οι ενδιαφερόμενοι που πληρούν τα απαραίτητα προσόντα να υποβάλλουν τις αιτήσεις τους στο<span> </span></span><span >e</span><span >-</span><span >mail</span><span ><span> </span></span><span Times New Roman", serif; font-size: 12pt;"><a href="mailto:hr.cy@dhl.com" ><span >hr</span><span >.</span><span >cy</span><span >@</span><span >dhl</span><span >.</span><span >com</span></a></span><span ><span> </span><span> </span></span></div></span></div><span ></span></div>
* Role Summary:
<br>To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates.
<br>
<br>* Requirements:
<br> •Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers
<br> •Respond to customer inquiries and complaints in time
<br> •Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently
<br>Qualifications:
<br> .Minimum 2 years experience in FNB sector .
<br> •Maintain a professional appearance and presence at all times
<br> •Excellent communication skills
<br> •Hold a Bachelor’s degree or a related field
<br> •Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication
<br> •Ability to collect, analyze, and prepare statistics related to customer satisfaction
<br> •Monitor customer feedback and contribute to improving service quality
Job Summary:
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<br>The Receptionist serves as the welcoming face of the gym, ensuring all members and visitors
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<br>feel valued and well-assisted from the moment they arrive. This role combines hospitality,
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<br>administrative efficiency, and attention to detail by greeting members warmly, managing
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<br>registrations, and processing payments.
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<br>I. Duties and Responsibilities:
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<br>1. Welcome and greet all members and visitors in a professional, friendly
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<br>manner
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<br> Stand or sit upright, maintain eye contact, and smile when greeting members. Use members’ names, when possible, to create a personalized experience. Provide support to all members’ inquiries and guide them
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<br>2. Register new members and manage membership renewals
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<br> Guide new members through the registration process, ensuring processes are
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<br>completed accurately. Verify and input member details into the system, maintaining accuracy and
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<br>confidentiality. Explain membership packages, promotions, and benefits clearly.
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<br>3. Handle cash and process transactions accurately
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<br> Process payments for memberships, products, or services through cash, card, or
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<br>digital methods. Issue receipts and update payments. Follow proper cash-handling procedures, including daily balancing and
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<br>reconciliation. Report any discrepancies or errors to the manager immediately.
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<br>4. Maintain a clean, organized, and professional reception area
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<br> Keep the desk surface tidy and organized
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<br> Ensure the area around the reception is clean and welcoming at all times.
<br> Report any facility maintenance issues to the appropriate department promptly.
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<br>II. Required Competencies:
<br> Empathy and patience: especially when handling complaints or frustration.
<br> Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer’s experience.
<br> Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems.
<br> Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive
<br>impact on the work culture.
<br> Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing.
<br> Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations
Job Responsibilities
<br>• Greeting clients upon arrival and connect them with the appropriate party
<br>• Answering phone calls in a timely manner and routing callers to correspondences
<br>• Ordering Front Office supplies and keeping inventory of stock
<br>• Developing and updating administrative systems and coping with other departments when needed
<br>• Maintaining contacts list
<br>• Providing information by answering questions and requests
<br>• Carrying out administrative duties such as filing, typing, copying, binding, scanning etc.
<br>• Making up routine correspondence and emails
<br>• Maintaining confidentiality in a highly ethical manner when it comes to sensitive information
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<br>Education
<br>• Bachelor’s Degree in Business Administration or Management
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<br>Requirements
<br>• 2-5 years’ experience in the field
<br>• Excellent communication skills
<br>• Languages: Excellent command of both English and French, written and spoken
<br>• Time Management skills, attention to details and ability to multi-task with little supervision
<br>• Strong knowledge of MS Office package-MS Word, Excel and PowerPoint
<p>We are looking for a detail-oriented and reliable Data Entry / Copy Typing Specialist to join our team. In this role, you will be responsible for converting handwritten, audio, or scanned documents into clean, accurately formatted digital records. Your primary focus will be maintaining data integrity, meeting accuracy benchmarks, and ensuring timely entry into our internal systems.</p><p> </p><p>Key Responsibilities</p><ul><li> Accurate Data Entry: Copy-type text, numbers, and formatted data from source materials (PDFs, handwritten notes, scanned forms, audio recordings) into digital databases, spreadsheets, or word processors.</li><li> Quality Assurance: Proofread and audit typed work to correct errors in spelling, grammar, punctuation, and formatting before final submission.</li></ul><p> </p><ul><li>Data Organization: Sort, categorize, and archive digital files efficiently according to company filing conventions.</li><li> Transcription: Transcribe audio files or meeting notes into clear, structured text documents as required.</li></ul>
Princessa Hotel Jounieh is looking for a professional and customer-focused Reservations & Guest Relations Associate to join our team.
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<br>Key Responsibilities:
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<br>Handle hotel reservations via phone, email, and online booking platforms.
<br>Welcome guests and ensure an outstanding guest experience.
<br>Respond to guest inquiries and resolve concerns promptly and professionally.
<br>Coordinate with the Front Office and Housekeeping teams to ensure smooth operations.
<br>Maintain accurate reservation records and guest information.
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<br>Requirements:
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<br>Previous experience in hotel reservations, front office, or guest relations is preferred.
<br>Excellent communication and interpersonal skills.
<br>Strong organizational and multitasking abilities.
<br>Proficiency in Microsoft Office and hotel reservation systems is an advantage.
<br>Fluency in English is required; additional languages are a plus.
<br>Positive attitude and excellent customer service skills.
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<br>Location: Jounieh/ Haret Sakher
<br>Princessa Hotel
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<br>If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you
Key Responsibilities;
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<br>Welcome and greet customers as they enter the showroom in a professional and friendly manner.
<br>Identify customers’ needs and direct them to the appropriate Sales Consultant.
<br>Answer incoming phone calls, WhatsApp messages, and customer inquiries promptly and professionally.
<br>Register and maintain accurate customer information and showroom visitor records.
<br>Schedule appointments, test drives, and customer visits.
<br>Follow up with customers when required and ensure inquiries are properly transferred to the sales team.
<br>Support Sales Consultants with administrative and customer-service tasks.
<br>Coordinate the showroom reception area and ensure it remains clean, organized, and presentable.
<br>Maintain daily reports related to showroom visitors, appointments, test drives, and customer inquiries.
<br>Coordinate with the sales, marketing, and after-sales departments when necessary.
<br>Handle customer complaints or concerns professionally and refer them to the appropriate department or manager.
<br>Maintain a high level of confidentiality regarding customer and company information.
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<br>Requirements
<br>Previous experience in reception, customer service, sales support, or the automotive industry is preferred.
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<br>Excellent communication and interpersonal skills.
<br>Professional appearance and positive attitude.
<br>Strong customer-service orientation
Job Purpose: Welcomes visitors and callers, provides assistance, and directs them to the appropriate person or department.
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<br>Responsibilities:
<br>• Welcome and assist visitors in a friendly and professional manner.
<br>• Answer, and direct incoming phone calls.
<br>• Respond to emails, inquiries, and general requests promptly.
<br>• Receives and distributes courier.
<br>• Dispatches local & international courier: Keeps register per day per address, follows up on couriers and drivers.
<br>• Controls and orders stationery and office supplies needed.
<br>• Update Tree Ad & Print magazines database (Addresses, contact details)
<br>• Perform other administrative duties as assigned.
<br>• Maintain an organized and professional reception area.
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<br>Job Qualifications:
<br>• 1-2 years of experience in the same role
<br>• BS in Business Administration or equivalent
<br>• Fluent in English & Arabic
<br>• Computer Literate
<br>• Presentable
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<br>Key Competencies and skills:
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<br>• Exceptional written and oral communication skills
<br>• Good organizational and time Management skills
<br>• Honesty and reliability
<br>• Attention to details
<br>• Flexibility and adaptability
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<br>Work Hours:
<br>From Monday to Friday, from 9:00am till 5:30pm
The Merchandiser is responsible for ensuring that products are presented in an appealing way, maximizing sales potential in retail environments. This role involves planning and executing product displays, maintaining inventory levels, and working closely with sales teams to enhance the customer shopping experience.
<br>Key Responsibilities:
<br>o Create and maintain visually appealing product displays in stores to attract customers and increase sales.
<br>o Implement planograms and merchandising guidelines provided by the company.
<br>o Ensure that all products are well-organized, clean, and properly labeled with pricing and promotional information.
<br>o Monitor stock levels and ensure that products are adequately stocked on shelves.
<br>o Work with the supply chain or warehouse teams to manage product replenishment and prevent stockouts or overstock situations.
<br>o Conduct regular inventory checks to identify slow-moving or out-of-stock items and take corrective actions.
<br>o Adjust merchandising strategies based on sales performance and customer feedback.
<br>o Prepare reports on merchandising activities and inventory levels.
<br>o Communicate effectively with store staff to ensure merchandising plans are understood and implemented correctly.
<br>o Conduct store visits and market research to gather insights on merchandising practices and customer behavior.
<br>o Provide feedback to management on potential improvements to product assortment and merchandising strategies.
<br>o Ensure that product displays contribute to a positive shopping experience for customers.
<br>o Respond to customer inquiries about product location, features, or promotions.
<br>o Work to create a shopping environment that reflects the brand’s identity and meets customer expectations.
<br>o Ensure that all merchandising activities comply with company policies and brand standards.
<br>o Maintain a clean and organized work area, including stockrooms and display areas.
<br>o Adhere to safety regulations and store policies during merchandising activities.
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<br>Needed Skills;
<br>• Strong attention to detail and creativity in product display.
<br>• Excellent organizational and time-management skills.
<br>• Proficiency in using merchandising software, inventory management systems, and Microsoft Office Suite.
<br>• Experience in retail, merchandising, or a related field. (not a must)
<br>• High school diploma or equivalent
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Facility Management</p><br><br>Job Description<br><p>Are you organised, analytical, and ready to take on a fast-paced role where every day brings something new? We’re looking for Operations Coordinators for one of our companies in US with excellent English skills and strong problem-solving abilities to join a dynamic and growing team.</p><br><p> Location: On-site – Jdaideh</p><br><p> Schedule: Monday to Friday, 4:00 PM – 1:00 AM</p><br><p> Compensation: Competitive salary with performance-based growth</p><br><p><strong><u>What You’ll Do:</u></strong></p><br><p>Research and source qualified service providers across the U.S. and build long-term partnerships Conduct calls to negotiate rates, coordinate schedules, and confirm technical assessments Analyze data and research repair options to develop accurate technical quotes and work plans Handle procurement, ensuring materials, components, and equipment are correctly ordered and delivered on time Keep internal systems accurately updated with documentation, photos, invoices, and approvals</p><br><p><strong><u>What’s in It for You:</u></strong></p><br><p> Positive, people-first work culture</p><br><p> Gym access & wellness perks</p><br><p> Healthy snacks and meal plans</p><br><p> Fun team events and social activities</p><br><p> Career growth, training & personal development opportunities</p><br><br>Qualifications<br><p><strong><u>Who You Are:</u></strong></p><br><ul><li>Fluent in English (written and spoken)</li><li>Strong communicator and skilled negotiator</li><li>Naturally curious and loves researching new topics</li><li>Solution-oriented and adaptable under pressure</li><li>Organized, reliable, and detail-focused</li><li>Coachable, collaborative, and eager to grow</li></ul><br><br> </div>
Location: Bouchrieh, Lebanon
<br>Working Hours
<br>*Monday to Friday: 8:00 AM – 5:00 PM
<br>*Saturday: 8:00 AM – 12:00 PM
<br>Salary: Based on qualifications and experience.
<br>About the Role
<br>We are looking for a motivated and results-driven Female Account Executive to join our Sales Team. The ideal candidate will be responsible for managing client accounts, building strong customer relationships, and ensuring excellent customer satisfaction.
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<br>Key Responsibilities
<br>*Manage and grow a portfolio of client accounts.
<br>*Build and maintain strong relationships with existing and prospective clients.
<br>*Prepare quotations, proposals, and follow up with clients.
<br>*Coordinate with internal departments to ensure smooth service delivery.
<br>*Meet sales targets and contribute to business growth.
<br>*Maintain accurate client records and sales reports.
<br>*Handle customer inquiries and provide professional support.
<br>
<br>Requirements
<br>* Bachelor’s degree in Business Administration, Marketing, or a related field.
<br>*Previous experience in sales, account management, or customer relationship management is preferred.
<br>*Excellent command of spoken and written English.
<br>*Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
<br>*Excellent communication, negotiation, and interpersonal skills.
<br>*Strong organizational and time-management abilities.
<br>*Self-motivated, proactive, and goal-oriented.
<br>*Ability to work independently and as part of a team.
<br>How to Apply
<br>Interested candidates are invited to send their CV to hr@velvetservices.net with the subject line “Source / Account Executive"
General Tasks
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<br>1. Purchase Request Management
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<br>Review assigned purchase requests on a daily basis from the Logistics Manager.
<br>Clarify request details with the requester when necessary.
<br>Participate in inception meetings for assigned projects when required.
<br>Verify that the purchase request includes all required documentation and approvals.
<br>2. Procurement Planning and Compliance
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<br>Ensure procurement activities comply with arcenciel procedures and applicable donor procurement rules.
<br>Ensure procurement documentation is complete and properly archived for audit and compliance purposes.
<br>3. Procurement Execution
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<br>Prepare Requests for Quotation (RFQ) for simple procurement requests.
<br>Conduct market research and identify potential suppliers using the supplier database and market scanning.
<br>Obtain official quotations from suppliers.
<br>Prepare quotation comparison sheets for internal review.
<br>Draft purchase orders and submit them for validation.
<br>Follow up with suppliers to obtain order confirmation.
<br>Track supplier deliveries to ensure adherence to agreed timelines.
<br>Notify the stock team of expected delivery dates and relevant details.
<br>Prepare reception documentation and coordinate with the requester to confirm acceptance of goods.
<br>4. Tender Support
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<br>Receive and record tender submissions from suppliers.
<br>Assist in organizing tender opening sessions.
<br>Prepare minutes of meetings and tender evaluation documentation.
<br>5. Supplier Management and Market Monitoring
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<br>Monitor supplier performance related to delivery timelines and quality of goods or services.
<br>Identify and register potential new suppliers and update the supplier database.
<br>7. Fleet Monitoring Support
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<br>Follow up on vehicle tracking and update fleet information in the database.
<br>Monitor maintenance and repair needs of vehicles and report issues.
<br>Update fleet and driver records in the fleet database.
<br>Report anomalies related to vehicle usage or fuel consumption.
<br>8. Records, Systems and Reporting
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<br>Support inventory monitoring and periodic inventory cycles when required.
<br>9. Team Contribution and Collaboration
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<br>Collaborate effectively with members of the logistics department to ensure smooth coordination of procurement and logistics activities.
<br>Maintain clear and professional communication with internal departments, project teams, and suppliers.
<br>Share relevant information with colleagues to facilitate operational efficiency and continuity of work.
<br>Contribute to problem-solving and continuous improvement initiatives within the logistics team.
<br>10. General Responsibilities
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<br>Comply with arcenciel policies, procedures, and internal regulations.
<br>Ensure confidentiality and proper handling of sensitive procurement and supplier information.
<br>Maintain organized documentation and records related to logistics activities.
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<br>Working Conditions
<br>Workplace : Office based, Jisr El Bacha Center
<br>Working Schedule : Full-time position, Monday to Friday, from 9:00 AM to 5:00 PM.
<br>Type of contract : 1 year contract renewable depending on performance and after successfully passing the 3 month Probation period evaluation.
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<br>Requirements
<br>Skill set and competencies
<br>Ability to conduct market research and supplier sourcing.
<br>Basic knowledge of contract and supplier management processes.
<br>Proficiency in Microsoft Office, particularly Excel for data tracking and reporting.
<br>Strong organizational and time management skills.
<br>Ability to manage multiple requests and priorities simultaneously.
<br>Attention to detail to ensure accuracy in documentation and procurement processes.
<br>Problem-solving skills to address procurement or delivery issues.
<br>Strong communication skills for coordination with internal departments and external suppliers.
<br>Ability to work effectively within a team environment.
<br>Professional integrity and respect for confidentiality.
<br>Adaptability and ability to work in a dynamic operational environment.
<br>Proactive attitude and willingness to support team objective
<br>Level of education and experience:
<br>Bachelor’s degree or equivalent, major in Business administration, supply chain, accounting or any related field with 0-2 years of experience
<p><h4>Description</h4>
<p>Outsourcing Advantage is a boutique business process outsourcing firm that specializes in back-office and customer service support for US-based businesses.</p>
<p>In this role, you will play an important part in helping drive new business conversations by connecting with prospective clients and creating qualified opportunities for the sales team. This is a high-impact position for someone who is confident in outreach, organized in follow-through, and motivated by building a strong pipeline through consistent communication and coordination.</p>
<h4>Responsibilities</h4>
<ul>
<li>Initiate contact with potential clients via phone, email, or other communication channels.</li>
<li>Qualify leads and identify potential sales opportunities.</li>
<li>Schedule appointments for the sales team with qualified leads.</li>
<li>Maintain accurate records of interactions and appointments in the CRM system.</li>
<li>Follow up with leads to confirm appointments and provide any necessary information.</li>
<li>Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting.</li>
<li>Meet or exceed daily, weekly, and monthly appointment-setting targets.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1-3 years of experience in appointment setting or a similar role.</li>
<li>Hands-on experience with B2B outreach, cold calling, lead qualification, and booking meetings for a sales team.</li>
<li>Proficiency with communication tools for email outreach.</li>
<li>Experience using Salesforce or HubSpot.</li>
<li>Availability during Eastern Time business hours.</li>
<li>Experience in the communications industry is a plus.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Opportunity to work on diverse and exciting projects.</li>
<li>Supportive and collaborative work environment.</li>
<li>Weekly payments.</li>
<li>Weekends off.</li>
<li>Growth opportunities.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Outsourcing Advantage is a boutique business process outsourcing firm that specializes in back-office and customer service support for US-based businesses.</p>
<p>In this role, you will play an important part in helping drive new business conversations by connecting with prospective clients and creating qualified opportunities for the sales team. This is a high-impact position for someone who is confident in outreach, organized in follow-through, and motivated by building a strong pipeline through consistent communication and coordination.</p>
<h4>Responsibilities</h4>
<ul>
<li>Initiate contact with potential clients via phone, email, or other communication channels.</li>
<li>Qualify leads and identify potential sales opportunities.</li>
<li>Schedule appointments for the sales team with qualified leads.</li>
<li>Maintain accurate records of interactions and appointments in the CRM system.</li>
<li>Follow up with leads to confirm appointments and provide any necessary information.</li>
<li>Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting.</li>
<li>Meet or exceed daily, weekly, and monthly appointment-setting targets.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1-3 years of experience in appointment setting or a similar role.</li>
<li>Hands-on experience with B2B outreach, cold calling, lead qualification, and booking meetings for a sales team.</li>
<li>Proficiency with communication tools for email outreach.</li>
<li>Experience using Salesforce or HubSpot.</li>
<li>Availability during Eastern Time business hours.</li>
<li>Experience in the communications industry is a plus.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Opportunity to work on diverse and exciting projects.</li>
<li>Supportive and collaborative work environment.</li>
<li>Weekly payments.</li>
<li>Weekends off.</li>
<li>Growth opportunities.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>JOB DUTIES:<br></b><br> Coordinate with the HR Admin Manager to understand hiring needs and job requirements.<br><br> Prepare and update job descriptions when needed. (old or new positions)<br><br> Post vacancies on suitable recruitment channels and source candidates through job portals, LinkedIn, referrals, and databases.<br><br> Screen CVs and shortlist suitable candidates.<br><br> Conduct phone screenings and first interviews.<br><br> Schedule second interviews with the CEO, HR Manager and/or department heads when applicable.<br><br> Collect interview feedback and share recruitment recommendations with the HR Manager.<br><br> Follow up with candidates throughout the recruitment process.<br><br> Prepare job offers after needed approvals and explain offer details to selected candidates.<br><br> Maintain recruitment trackers, candidate database, and hiring reports.<br><br> Build a talent pool for current and future vacancies.<br><br> Coordinate onboarding requirements such as joining date and required documents.<br><br> Ensure recruitment activities follow company policies and labor law requirements<br><br> Conduct HR orientation in the first joining date and prepare an orientation onboarding plan for the new joiner and communicate it to the related department.<br><br> Follow up on the onboarding plan for the new joiner (implementation). Follow up on performance, evaluation of the new joiner weekly, monthly and after probation period. <br><br> Support the HR Manager in recruitment-related tasks and HR projects when needed.<br><br>
<br><b>EDUCATION & SKILLS:</b><br><br> Bachelor s degree in Human Resources, Business Administration, or related field.<br><br> Minimum 5 years of experience in recruitment or talent acquisition.<br><br> Good knowledge of recruitment processes and interview techniques.<br><br> Strong communication, interpersonal, and follow-up skills.<br><br> Ability to manage several vacancies at the same time.<br><br> Proficiency in Microsoft Office and recruitment platforms.<br><br> Fluency in Arabic and English; French is an advantage.</div></section>
Position Summary:
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<br>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers & agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments.
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<br>Primary Duties and Responsibilities:
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<br>Agent & Customer Relationship Management:
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<br>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures
<br>Analyses and evaluates agents/ customers’ requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed
<br>Follows up on agents/ customers’ cases and provides them back with updates on their case when needed
<br>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status
<br>Updates and maintains database and ensures data integrity and accuracy
<br>Engages and handles Customers’ inquiries via live messaging
<br>Supports in incoming cases management
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<br>Knowledge, Skills, and Abilities
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<br>Qualifications:
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<br>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress)
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<br>Technical Skills:
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<br>Proficiency in English and Arabic; French is a plus
<br>Proficiency in Microsoft Office
<br>Experience in customer service or any related field
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<br>Relevant Experience:
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<br>1 - 8 years
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<br>Working hours:
<br>flexibility in working hours is needed
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<br>Key Behavioral Competencies
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<br>Excellent customer service skills
<br>Excellent interpersonal skills
<br>Ability to work on own initiatives
<br>High level of ethics and compliance
<br>Ability to communicate properly and professionally
<br>Ability to build and maintain positive relationships
<br>Excellent organizational skills and attention to detail