وظائف مدير العمليات - بيروت لبنان

<p>We are seeking a proactive Maintenance Manager to oversee the upkeep, repair, and preventive maintenance of our printing and packaging facility. The ideal candidate will ensure smooth operations, minimize downtime, and lead a small team of technicians with efficiency and accountability.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and implement preventive maintenance schedules for machinery and equipment.</li><li>Supervise maintenance staff and allocate tasks effectively.</li><li>Troubleshoot mechanical, electrical, and facility issues promptly.</li><li>Coordinate with production teams to reduce interruptions.</li><li>Maintain records of repairs, inspections, and spare parts inventory.</li><li>Ensure compliance with safety and hygiene standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><ul><li>Proven experience in maintenance management, preferably in manufacturing/printing/packaging (2-3 years)</li><li>Strong knowledge of mechanical and electrical systems.</li><li>Leadership and team management skills.</li><li>Ability to work under pressure and prioritize tasks.</li><li>Familiarity with safety regulations and compliance standards.</li></ul>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>We are looking for a senior performance marketing specialist to join our growing and award-winning team to work on some of the region's most exciting brands.</p> <h4>Requirements</h4> <h4>Job responsibilities:</h4> <ul> <li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li> <li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li> <li>Solid knowledge of Google ads campaign types.</li> <li>Continuous analysis of performance and reporting on digital campaigns.</li> <li>Efficient management of budgets across all engines and campaigns.</li> <li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li> <li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li> </ul> <h4>Skills required:</h4> <ul> <li>Minimum 4 years of relevant experience</li> <li>Marketing and advertising background is a big plus</li> <li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li> <li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li> <li>Vast experience in the Google Content Network and with overall display advertising.</li> <li>Knowledge and experience in retargeting/remarketing.</li> </ul> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>We are looking for a senior performance marketing specialist to join our growing and award-winning team to work on some of the region's most exciting brands.</p> <h4>Requirements</h4> <h4>Job responsibilities:</h4> <ul> <li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li> <li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li> <li>Solid knowledge of Google ads campaign types.</li> <li>Continuous analysis of performance and reporting on digital campaigns.</li> <li>Efficient management of budgets across all engines and campaigns.</li> <li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li> <li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li> </ul> <h4>Skills required:</h4> <ul> <li>Minimum 4 years of relevant experience</li> <li>Marketing and advertising background is a big plus</li> <li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li> <li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li> <li>Vast experience in the Google Content Network and with overall display advertising.</li> <li>Knowledge and experience in retargeting/remarketing.</li> </ul> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

<p>WE RE HIRING!</p><p>Digital Marketing &amp; Content Specialist</p><p>Dawra Branch Beirut</p><p>Wahhab Company is looking for a creative and motivated Digital Marketing &amp; Content Specialist to join our team.</p><p>Key Responsibilities</p><ul><li>Manage and develop social media content, including posts, stories &amp; reels.</li><li>Create professional visual and written marketing materials.</li><li>Plan and manage digital advertising campaigns.</li><li>Prepare content calendars and marketing reports.</li><li>Coordinate product, project &amp; company photoshoots.</li><li>Conduct market and competitor research.</li><li>Support website content and maintain Wahhab s visual identity.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Marketing, Digital Marketing, Advertising, Communications, Graphic Design, or related field.</li><li>1 2 years of relevant experience in digital marketing, social media, content creation, or graphic design.</li><li>Good knowledge of Meta Business Suite, Meta Ads Manager &amp; Canva or similar tools.</li><li>Basic photo and video editing skills.</li><li>Strong communication skills in Arabic &amp; English.</li><li>Creative, organized, detail-oriented, and able to manage multiple tasks.</li><li>Portfolio or previous work samples are preferred.</li></ul>

<p><h4>Fine dining operations management</h4> <p>Oversee day-to-day operations to ensure a seamless, elegant, and refined dining experience.<br> Maintain high standards for food quality, presentation, authenticity, and menu consistency, with special emphasis on traditional and upscale Lebanese dishes.<br> Ensure strict compliance with food safety, hygiene, and fine dining service protocols.<br> Coordinate with the Executive Chef on menu development, seasonal offerings, and premium Lebanese ingredients.<br> Manage inventory of specialty Middle Eastern ingredients, wines, and premium products.</p> <h4>Leadership & staff development</h4> <p>Lead by example with a strong, positive leadership style that inspires professionalism and excellence.<br> Recruit, train, and mentor front-of-house and back-of-house staff in fine dining etiquette, Lebanese culinary knowledge, and guest-focused service.<br> Conduct regular performance evaluations and coaching sessions to maintain a high-performing team.<br> Foster a respectful, motivated, and service-oriented culture.<br> Ensure staff adhere to refined table service techniques, wine pairing standards, and cultural hospitality practices.</p> <h4>Guest experience and hospitality</h4> <p>Create a warm, welcoming, and culturally rich atmosphere that reflects the spirit of Lebanese hospitality.<br> Engage with guests to ensure exceptional service, personal attention, and elegant problem resolution.<br> Handle VIP reservations, special occasions, and premium guest experiences with care and discretion.<br> Address guest concerns promptly and professionally to maintain an elevated dining reputation.</p> <h4>Financial & administrative management</h4> <p>Oversee budgeting, forecasting, and financial reporting to ensure profitability.<br> Monitor food, beverage, and labor costs while maintaining fine dining quality standards.<br> Negotiate with premium suppliers of Lebanese wines, spices, meats, and specialty products.<br> Manage POS systems, payroll, scheduling, and vendor invoicing.</p> <h4>Marketing & brand representation</h4> <p>Support marketing initiatives that highlight upscale Lebanese cuisine, cultural dining experiences, and seasonal menus.<br> Maintain strong online and community presence, including reputation management on review platforms.<br> Plan and oversee special events such as Lebanese wine tastings, cultural nights, and chef’s table experiences.</p> <h4>Requirements</h4> <ul> <li>5+ years proven experience as a restaurant manager in a fine dining environment.</li> <li>Strong leadership capabilities with a track record of building and managing high-performing teams.</li> <li>In-depth knowledge of Mediterranean or American cuisine, cultural dining rituals, and menu elements.</li> <li>Exceptional communication, interpersonal, and conflict-resolution skills.</li> <li>Ability to maintain composure and professionalism in a high-pressure, luxury environment.</li> <li>Flexible availability, including evenings, weekends, and holidays.</li> <li>Hospitality or business management education preferred.</li> </ul> <h4>About the company</h4> <p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p> <h4>Crafting a homegrown legacy</h4> <p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house—from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them—crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p> <h4>Our signature brands</h4> <p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets—but consistently surpasses—global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures include The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I, showcasing what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc., ensuring full legal protection and readiness for global expansion.</p> <h4>We are only getting started!</h4> <p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p> <h4>People first</h4> <p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p> <h4>Benefits</h4> <ul> <li>Competitive salary packages aligned with market standards and experience</li> <li>Visa (1 year temporary) and flights into the country for non-citizens</li> <li>Accommodation</li> <li>Transportation allowance</li> <li>Career development and internal promotions – grow with us across departments and seasons</li> <li>Creative and collaborative work culture – built on passion, innovation, and attention to detail</li> <li>Exposure to high-end hospitality and entertainment concepts – gain experience in premium F&B and entertainment</li> <li>Experience working on premium events within The Groves, Riyadh Season</li> <li>Cultural diversity – join a team of passionate professionals from around the world</li> </ul> <h4>Join us</h4> <p>Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</p></p><p></p>

Job Overview <br>The Office & Tenant Assistant is the first point of contact for visitors, employees, and tenants. The role ensures a smooth front desk operation, provides tenant support, coordinates service requests, and supports internal departments through administrative, facilities, and quality-related tasks. The role is support-focused, execution-based, and operates under guidance from managers and department heads. <br> <br>Key Responsibilities <br>1. Front Desk & Visitor Management <br>• Welcome and greet visitors in a professional and friendly manner. <br>• Guide visitors to relevant floors, elevators, or meeting areas. <br>• Ensure visitor comfort while waiting (water, assistance, etc.). <br>• Notify employees of visitor arrivals and ensure prompt attendance. <br> <br>2. Call Handling & Communication <br>• Answer incoming calls professionally and direct them to the correct department. <br>• Take accurate messages and ensure timely follow-up. <br>• Act as a communication link between tenants, internal teams, and service providers. <br> <br>3. Tenant Support & Relations <br>• Serve as the primary point of contact for tenants for inquiries, complaints, and requests. <br>• Handle tenant concerns with empathy and professionalism. <br>• Follow up on escalated or complex issues with internal departments. <br>• Conduct regular tenant check-ins and gather feedback. <br>• Support community activities and events to ensure a seamless tenant experience. <br> <br>4. Service Ticket & Request Coordination <br>• Manage service tickets submitted through the BDD application. <br>• Track, document, and follow up on all tickets until closure. <br>• Coordinate with IT, Engineering, Procurement, and Accounting for resolutions. <br>• For requests requiring quotations: <br>o Obtain and share quotations. <br>o Follow up on approvals. <br>o Confirm completion of works. <br>• Prepare weekly ticketing and tenant support reports. <br> <br>5. Facility & Service Provider Coordination (Support Role) <br>• Support the monitoring of cleaning, maintenance, security, and valet teams. <br>• Report service issues, incidents, and operational risks. <br>• Follow up on corrective actions with service providers. <br>• Support inspections and quality checks when requested. <br> <br>6. Administrative & Internal Support <br>• Support Accounting with: <br>o Receiving invoices and documents. <br>o Coordinating messenger deliveries. <br>o Handling petty cash reports and invoice sharing. <br>• Support HR with: <br>o Internal event coordination. <br>o Uniform records. <br>o Expat papers follow-up. <br>o Proxies for messengers. <br>o Employee birthday visuals (Canva). <br> <br>7. Office & Facilities Administration <br>• Manage kitchen supplies, snack bar, and stationery. <br>• Monitor inventory and submit replenishment requests. <br>• Ensure shared spaces are clean and report issues. <br>• Conduct basic office checks and report damages. <br>• Scan and maintain maintenance contracts. <br> <br>8. Access Cards & Connectivity Support <br>• Coordinate access card requests with IT and BDD. <br>• Report lost or faulty cards. <br>• Support tenants with Ogero landline and internet connectivity processes. <br> <br>9. Messenger & Delivery Coordination <br>• Distribute tasks fairly among messengers. <br>• Track deliveries using the messenger tracking sheet. <br> <br>Required Skills & Qualifications <br>• Diploma or Bachelor’s degree in Business Administration or related field. <br>• 1–3 years of experience in reception, admin, or customer service roles. <br>• Strong communication and interpersonal skills. <br>• High attention to detail and organization. <br>• Ability to multitask and follow up on tasks. <br>• Basic knowledge of MS Office and ticketing systems. <br>• Customer-focused and solution-oriented mindset

<p><strong>Job Summary :</strong> We are seeking a highly experienced Senior Site Fit-Out Architect with 10 15 years of experience in fit-out projects to join our construction team.</p><p>The successful candidate will be responsible for overseeing architectural fit-out works on site, coordinating with project teams, consultants, subcontractors, and suppliers, and ensuring that works are executed in accordance with approved drawings, specifications, quality standards, project schedules, and safety requirements.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Site &amp; Fit-Out Management</strong></p><ul><li>Supervise and manage all architectural and interior fit-out works on site.</li><li>Ensure that works are executed according to approved drawings, specifications, method statements, and project requirements.</li><li>Monitor daily site activities and ensure proper sequencing and coordination of works.</li><li>Review construction details and resolve technical and architectural issues arising on site.</li><li>Ensure proper execution of finishes, ceilings, partitions, flooring, doors, joinery, cladding, painting, and other architectural works.</li><li>Monitor workmanship and ensure compliance with required quality standards.</li><li>Coordinate inspections and ensure timely rectification of defects and outstanding works.</li></ul><p><strong>Drawings &amp; Technical Coordination</strong></p><ul><li>Review architectural, interior design, shop drawings, and construction drawings.</li><li>Coordinate architectural works with structural, MEP, electrical, and other disciplines.</li><li>Review and coordinate subcontractor/shop drawings and material submissions.</li><li>Identify discrepancies and design conflicts and coordinate their resolution with consultants and the project team.</li><li>Assist in preparing and reviewing RFIs, technical submittals, and site instructions.</li><li>Ensure that the latest approved drawings and documents are being used on site.</li></ul><p><strong>Project Coordination</strong></p><ul><li>Coordinate closely with the Project Manager, Site Engineers, consultants, subcontractors, and suppliers.</li><li>Attend site meetings and technical coordination meetings as required.</li><li>Follow up on project progress and identify potential delays or technical issues.</li><li>Coordinate with procurement and subcontractors to ensure materials and works are available as required by the project schedule.</li><li>Support the Project Manager in achieving project milestones and completion targets.</li></ul><p><strong>Quality Control</strong></p><ul><li>Ensure architectural works comply with project specifications, approved materials, and quality standards.</li><li>Conduct regular site inspections and monitor the quality of finishing works.</li><li>Prepare and follow up on snagging and de-snagging activities.</li><li>Ensure proper mock-ups and samples are approved before mass execution.</li><li>Assist in maintaining project quality records and documentation.</li></ul><p><strong>Site Documentation &amp; Reporting</strong></p><ul><li>Prepare daily/weekly progress reports related to architectural and fit-out activities.</li><li>Maintain records of inspections, approvals, RFIs, drawings, material submissions, and site instructions.</li><li>Monitor quantities and progress of fit-out works and report discrepancies when required.</li><li>Assist with project handover documentation and as-built requirements.</li></ul><p><strong>Health &amp; Safety</strong></p><ul><li>Ensure that fit-out activities are carried out in accordance with the company's health and safety requirements.</li><li>Coordinate with the HSE team to identify and address site risks.</li><li>Ensure subcontractors and workers comply with site safety procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Architecture from a recognized university.</p><p>10 15 years of professional experience, with significant experience in fit-out, interior, commercial, residential, hospitality, or similar construction projects.</p><p>Proven experience working in a construction/contracting company and managing architectural works on site.</p><p>Strong knowledge of construction methods, architectural finishes, and fit-out execution.</p><p>Strong ability to read and interpret architectural, structural, MEP, and shop drawings.</p><p>Experience in coordinating subcontractors and multiple project disciplines.</p><p>Experience in project handover, snagging, and defect management.</p><p>Strong knowledge of construction specifications, materials, and quality requirements.</p><p>Experience with AutoCAD is required; knowledge of Revit and/or other BIM software is an advantage.</p><p>Good knowledge of Microsoft Office, particularly Excel and Word.</p>

Job Summary <br>Handles all the operational functions related to the protection of the clients’ IP rights. <br> <br>Duties / Responsibilities <br>• Assists in maintaining the integrity of the docket database (IPMS), including any trademark docket system conversions, data downloads, and standardization of existing data <br>• Supports intakes of trademark matters, including uploading into IPMS, opening of jobs, scanning of documents, and communicating with regional offices and/or international associates <br>• Issues invoices and follows up on the settlement of outstanding ones <br>• Generates various reports as requested for clients <br>• Completes projects as assigned by the manager <br> <br>Skills / Qualifications <br>• University degree in Business or related <br>• 1-3 years of work experience <br>• Very good command of English and Arabic <br>• Proficiency in Microsoft Office <br>• Attention to detail <br>• Analytical skills <br>• Teamwork skills <br>• Flexibility and adaptability <br>• Working under pressure and meeting deadlines

Exclusive Brand sarl is looking for an energetic and results-driven Junior Sales person to join our growing sales team. <br>The ideal candidate should have at least 3 years of sales experience in the food industry within the Lebanese market, with a good understanding of supermarkets, convenience stores, specialty stores, and other retail channels. <br>The candidate should be highly motivated, confident in approaching clients, and focused on developing sales, opening new accounts, and maintaining strong relationships with existing customers. <br> <br>Key Responsibilities <br> <br>• Manage and develop sales within an assigned territory in the Lebanese market. <br>• Visit existing customers regularly and maintain strong business relationships. <br>• Identify and approach new potential customers to expand the company's distribution network. <br>• Present and promote the company's products and brands professionally. <br>• Generate new sales opportunities and achieve assigned monthly sales targets. <br>• Follow up on customer payments and collections when required. <br>• Monitor product visibility, shelf placement, pricing, and availability at points of sale. <br>• Ensure proper implementation of promotions and new product launches. <br>• Collect market information regarding competitors, pricing, promotions, and new products. <br>• Identify new market opportunities and report them to the Sales Manager. <br>• Maintain an updated customer database and submit regular sales and visit reports. <br>• Build strong long-term relationships with supermarkets, convenience stores, specialty stores, and other food retailers. <br>• Represent Exclusive Brand professionally in the market. <br> <br>Qualifications & Experience <br> <br>• Minimum 3 years of sales experience in the food industry in Lebanon. <br>• Good knowledge of the Lebanese retail and food distribution market. <br>• Existing relationships with supermarkets, convenience stores, minimarkets, specialty stores, or similar retailers are highly preferred. <br>• Good command of Arabic and English. <br>• Basic knowledge of Microsoft Office, particularly Excel. <br>• Valid Lebanese driving license is required. <br>• Having a personal car is preferred. <br> <br>Required Sales Skills <br> <br>• Strong communication and interpersonal skills. <br>• Good negotiation and selling abilities. <br>• Confident in approaching and developing new customers. <br>• Target-oriented with a strong desire to achieve and exceed sales objectives. <br>• Good customer relationship management skills. <br>• Energetic, proactive, and comfortable with daily field visits. <br>• Strong follow-up and organizational skills. <br>• Ability to identify sales opportunities and convert them into business. <br>• Good understanding of merchandising and product visibility. <br>• Ability to work independently while being an effective member of the sales team

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

<p>Allo Taxi is looking for a Delivery Coordinator to join our team. The ideal candidate should be organized, detail-oriented, and able to coordinate daily delivery orders and driver assignments efficiently.</p><p>Key Responsibilities:</p><ul><li>Collect, organize, and sort delivery orders based on region, client, and priority.</li><li>Assign routes to drivers according to location, workload, and order type.</li><li>Update delivery details, driver assignments, and order status in the system.</li><li>Communicate daily route assignments and delivery priorities to drivers.</li><li>Follow up on delivery progress and adjust routes when needed.</li><li>Contact clients when needed for inquiries or delivery coordination.</li><li>Report delays, incidents, or route changes to the Manager.</li></ul><p>Requirements:</p><ul><li>Good communication and coordination skills</li><li>Strong attention to detail</li><li>Ability to work under pressure and manage priorities</li><li>Basic computer and system knowledge</li><li>Previous experience in logistics, dispatching, or operations.</li></ul><p>Location: Sin El Fil (On-site)</p><p>Schedule: PM Shift</p><p><strong>Desired Candidate Profile</strong></p><p>Good communication and coordination skills</p><p>Strong attention to detail</p><p>Ability to work under pressure and manage priorities</p><p>Basic computer and system knowledge</p><p>Previous experience in logistics, dispatching, or operations.</p>