وظائف مندوب توصيل طرود

General Tasks <br> <br>1. Purchase Request Management <br> <br>Review assigned purchase requests on a daily basis from the Logistics Manager. <br>Clarify request details with the requester when necessary. <br>Participate in inception meetings for assigned projects when required. <br>Verify that the purchase request includes all required documentation and approvals. <br>2. Procurement Planning and Compliance <br> <br>Ensure procurement activities comply with arcenciel procedures and applicable donor procurement rules. <br>Ensure procurement documentation is complete and properly archived for audit and compliance purposes. <br>3. Procurement Execution <br> <br>Prepare Requests for Quotation (RFQ) for simple procurement requests. <br>Conduct market research and identify potential suppliers using the supplier database and market scanning. <br>Obtain official quotations from suppliers. <br>Prepare quotation comparison sheets for internal review. <br>Draft purchase orders and submit them for validation. <br>Follow up with suppliers to obtain order confirmation. <br>Track supplier deliveries to ensure adherence to agreed timelines. <br>Notify the stock team of expected delivery dates and relevant details. <br>Prepare reception documentation and coordinate with the requester to confirm acceptance of goods. <br>4. Tender Support <br> <br>Receive and record tender submissions from suppliers. <br>Assist in organizing tender opening sessions. <br>Prepare minutes of meetings and tender evaluation documentation. <br>5. Supplier Management and Market Monitoring <br> <br>Monitor supplier performance related to delivery timelines and quality of goods or services. <br>Identify and register potential new suppliers and update the supplier database. <br>7. Fleet Monitoring Support <br> <br>Follow up on vehicle tracking and update fleet information in the database. <br>Monitor maintenance and repair needs of vehicles and report issues. <br>Update fleet and driver records in the fleet database. <br>Report anomalies related to vehicle usage or fuel consumption. <br>8. Records, Systems and Reporting <br> <br>Support inventory monitoring and periodic inventory cycles when required. <br>9. Team Contribution and Collaboration <br> <br>Collaborate effectively with members of the logistics department to ensure smooth coordination of procurement and logistics activities. <br>Maintain clear and professional communication with internal departments, project teams, and suppliers. <br>Share relevant information with colleagues to facilitate operational efficiency and continuity of work. <br>Contribute to problem-solving and continuous improvement initiatives within the logistics team. <br>10. General Responsibilities <br> <br>Comply with arcenciel policies, procedures, and internal regulations. <br>Ensure confidentiality and proper handling of sensitive procurement and supplier information. <br>Maintain organized documentation and records related to logistics activities. <br> <br> <br>Working Conditions <br>Workplace : Office based, Jisr El Bacha Center <br>Working Schedule : Full-time position, Monday to Friday, from 9:00 AM to 5:00 PM. <br>Type of contract : 1 year contract renewable depending on performance and after successfully passing the 3 month Probation period evaluation. <br> <br> <br> <br> <br> <br> <br>Requirements <br>Skill set and competencies <br>Ability to conduct market research and supplier sourcing. <br>Basic knowledge of contract and supplier management processes. <br>Proficiency in Microsoft Office, particularly Excel for data tracking and reporting. <br>Strong organizational and time management skills. <br>Ability to manage multiple requests and priorities simultaneously. <br>Attention to detail to ensure accuracy in documentation and procurement processes. <br>Problem-solving skills to address procurement or delivery issues. <br>Strong communication skills for coordination with internal departments and external suppliers. <br>Ability to work effectively within a team environment. <br>Professional integrity and respect for confidentiality. <br>Adaptability and ability to work in a dynamic operational environment. <br>Proactive attitude and willingness to support team objective <br>Level of education and experience: <br>Bachelor’s degree or equivalent, major in Business administration, supply chain, accounting or any related field with 0-2 years of experience

<p><h4>About EXUS</h4> <p>EXUS is an enterprise software company, founded in 1989 with the vision to simplify risk management software. EXUS launched its Financial Suite (EFS) in 2003 with the aim to support financial entities worldwide to improve their results. Today, our EXUS Financial Suite (EFS) is trusted by risk professionals in more than 52 countries worldwide (MENA, EU, SEA). We introduce simplicity and intelligence in their business processes through technology, improving their collections performance.</p> <p>Our people constitute the source of inspiration that drives us forward and help us fulfill our purpose of being role models for a better world.</p> <p>This is your chance to be part of a highly motivated, diverse, and multidisciplinary team, which embraces breakthrough thinking and technology to create software that serves people. We offer a creative, fun, and above all, inspiring working environment that fosters team spirit and promotes the greater good. We are positive and eager to learn and explore. We are committed to our vision.</p> <h4>Our shared values</h4> <ul> <li>We are transparent and direct</li> <li>We are positive and fun, never cynical or sarcastic</li> <li>We are eager to learn and explore</li> <li>We put the greater good first</li> <li>We are frugal and we do not waste resources</li> <li>We are fanatically disciplined, we deliver on our promises</li> <li>We are EXUS! Are you?</li> </ul> <h4>Position overview</h4> <p>We are currently seeking a motivated and enthusiastic Junior Software Engineer to join the Project Engineering Team remotely. As a member of our Engineering Team, you will join an international team of highly skilled professionals that delivers global market-leading collection software and provides the best possible service to our clients worldwide.</p> <h4>Responsibilities</h4> <ul> <li>Collaborate with the Delivery and Customer Success teams to implement and improve the product.</li> <li>Participate in the analysis, design, implementation, testing, and review of product development modules.</li> <li>Implement technical tasks under the guidance of senior team members.</li> <li>Assist in troubleshooting, debugging, and resolving technical issues.</li> <li>Learn and apply best development practices, coding standards, and product architecture.</li> <li>Contribute to project delivery activities and continuously develop technical skills.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in ICT or Engineering.</li> <li>Fundamental knowledge of relational databases and SQL, acquired through academic studies or projects.</li> <li>Basic understanding of database development concepts (Oracle, PostgreSQL, SQL Server, or similar RDBMS).</li> <li>Strong willingness to learn new technologies and continuously develop technical skills.</li> <li>Customer-focused attitude with great attention to detail.</li> <li>Willingness and ability to work as part of a team.</li> <li>Good communication and writing skills in English.</li> <li>Ability to deliver assigned tasks and meet agreed deadlines.</li> <li>Good communication and writing skills in English and French.</li> </ul> <h4>Will be considered a plus</h4> <ul> <li>Good understanding of basic ETL principles.</li> <li>Knowledge of server-side languages such as .NET and Java.</li> <li>Familiarity with web technologies and internet protocols (XML, JSON, HTTP, TCP/IP).</li> <li>Basic knowledge of JavaScript and client-side scripting.</li> <li>Familiarity with JIRA and Bitbucket.</li> <li>Basic DBA knowledge.</li> <li>Web server familiarity (especially IIS).</li> <li>Internship or academic project experience in software development.</li> <li>Ability to travel abroad, up to 20% annually, depending on project requirements and conditions.</li> <li>Good communication and writing skills in French.</li> </ul> <h4>Benefits</h4> <ul> <li>Fully remote work setup</li> <li>Competitive salary</li> <li>Inclusive work environment and well-being program</li> <li>A clear induction program and a mentoring buddy to help you</li> <li>Private health insurance</li> <li>Unlimited time off</li> </ul></p><p></p>

<p>Drive the truck to deliver goods on time and safely.</p><p>Load the truck properly and securely.</p><p>Issue payment receipts to clients and get their signatures.</p><p>Check that goods match the delivery orders.</p><p>Clean and maintain the truck when needed.</p><p>Report any issues to the supervisor.</p><p>Follow safety rules to avoid accidents.</p><p><strong>Desired Candidate Profile</strong></p><p>Have a heavy truck driving license.</p><p>Maintain good health to work effectively and safely.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Khoury International</p><br><br>Job Description<br><ul><li>Receives customers at the showroom</li><li>Provides all necessary information about products, prices, payment, and delivery methods.</li></ul><br>Qualifications<br><ul><li>Bachelor Degree in management, marketing or equivalence from a reputable university</li><li>Minimum two (2) years of experience in sales</li><li>Excellent communication and interpersonal skills, &nbsp;people oriented</li></ul><ul><li>Knowledge of EXCEL and WORD</li><li>Organized, Attentive to Details, strong analytical skills</li></ul><p>Foreign language skills : English and Arabic</p><br><br><br> </div>

We are looking for a detail-oriented and experienced Accountant to manage the restaurant's daily accounting operations, monitor revenues and expenses, and ensure accurate financial records. The ideal candidate should have previous experience in the F&B or restaurant industry and a good understanding of restaurant accounting, inventory control, and cost management. <br> <br>Responsibilities <br> <br>Manage daily accounting transactions, including sales, purchases, receipts, and payments. <br> <br>Reconcile daily sales with cash collections, credit card transactions, and delivery platform reports. <br> <br>Monitor cash flow, petty cash, bank transactions, and supplier payments. <br> <br>Prepare and maintain accounts payable and accounts receivable records. <br> <br>Verify supplier invoices, purchase orders, and delivery notes. <br> <br>Monitor food and beverage costs, inventory movements, and stock discrepancies. <br> <br>Conduct regular inventory reconciliations and coordinate with kitchen and restaurant management. <br> <br>Assist in preparing monthly financial statements, profit and loss reports, and management reports. <br> <br>Monitor operating expenses and identify discrepancies or opportunities for cost control. <br> <br>Reconcile cash registers, POS (Point of Sale) systems, and accounting records. <br> <br>Follow up on supplier balances, outstanding payments, and customer accounts where applicable. <br> <br>Assist with payroll preparation and the recording of employee-related expenses. <br> <br>Ensure proper documentation and filing of invoices, receipts, and financial records. <br> <br>Support VAT and other applicable tax reporting requirements in accordance with Lebanese regulations. <br> <br>Coordinate with external auditors and management during financial reviews and audits. <br> <br>Requirements <br> <br>Bachelor's degree in Accounting, Finance, or a related field. <br> <br>Minimum 2–3 years of accounting experience, preferably in the F&B, restaurant, or hospitality industry. <br> <br>Good knowledge of general accounting principles and financial reporting. <br> <br>Experience with POS systems, inventory management, and restaurant cost control is an advantage. <br> <br>Proficiency in Microsoft Excel and accounting software. <br> <br>Strong analytical skills, accuracy, and attention to detail. <br> <br>Good organizational and time-management skills. <br> <br>Ability to work under pressure and meet reporting deadlines. <br> <br>Good command of Arabic and English

•Receive, inspect and verify incoming goods against purchase orders, delivery notes or invoices. <br>•Store items in the correct warehouse or showroom locations according to company standards. <br>•Maintain proper stock arrangement, labelling, and classification of items. <br>•Update all stock movements accurately in the inventory / ERP system, preferably Odoo. <br>•Prepare and issue stock items based on approved requests, sales orders, or delivery orders. <br>•Assist in loading, unloading, packing, and arranging goods when required. <br>•Conduct regular stock counts, cycle counts, and physical inventory checks. <br>•Report stock discrepancies, shortages, damages, or expired items to the warehouse supervisor. <br>•Keep the warehouse, showroom stock area and storage locations clean, safe and organized. <br>•Handle returned, damaged, or replaced goods according to company policy. <br>•Ensure proper documentation for received, issued, returned, or transferred items. <br>•Maintain accurate inventory records. <br>•Assist the procurement department in collecting purchased items when needed. <br>•Deliver goods to related clients after cashier confirmation <br>•Ensure all stock is handled safely and according to company procedures. <br>•Support the opening and closing of the showroom according to the assigned schedule. <br>•Follow company policies, warehouse procedures, and safety rules at all times. <br>REGULATORY REQUIREMENTS, EDUCATION, EXPERIENCE, AND SKILLS <br>•High school diploma required; studies in logistics, inventory management, or warehouse operations are a plus. <br>•Previous experience as a stock keeper, warehouse clerk, storekeeper, or inventory assistant is preferred. <br>•Basic knowledge of ERP systems; Odoo experience is a plus. <br>•Basic knowledge of Microsoft Office, especially Excel. <br>•Good understanding of stock control, item coding, storage, and documentation. <br>•Physically fit and able to lift, move, and arrange stock when required. <br>•Strong attention to detail and accuracy. <br>• Honest, reliable, and responsible in handling company stock

Main Duties: <br>The Sales Consultant is responsible for engaging with customers, understanding their needs, and providing tailored solutions that meet their preferences and budget. The role involves showcasing furniture collections, delivering exceptional customer service, and driving sales to achieve individual and team targets. Additionally, the role involves maintaining showroom appearance and assisting with inventory management. <br>Key Responsibilities: <br>Customer Engagement <br>Welcome customers to the showroom and provide a warm, professional shopping experience.Understand customer needs and preferences through active listening and effective communication.Offer expert advice on furniture styles, materials, functionality, and design trends. <br>Sales and Relationship Building <br>Present and promote furniture products and solutions to meet customer requirements.Provide detailed product information, including dimensions, materials, and care instructions.Close sales effectively while building long-term relationships with clients for repeat business. <br>Showroom Maintenance <br>Ensure the showroom is clean, organized, and visually appealing.Arrange furniture displays to highlight key products and seasonal trends.Update price tags, brochures, and promotional materials as needed. <br>Order Management <br>Prepare quotations, process orders, and follow up with customers regarding delivery timelines.Coordinate with the Branch Manager to ensure timely delivery and installation. <br>Market and Product Knowledge <br>Stay updated on product offerings, new arrivals, and industry trends.Monitor competitor activities and provide feedback to the sales team for strategy adjustments. <br>Customer Support <br>Address customer inquiries and concerns in a timely, professional manner.Assist customers with after-sales services, including warranty claims and product care. <br>Qualifications <br>Proven experience as a Sales Consultant, preferably in the furniture or interior design industry.Strong interpersonal and communication skills.Ability to build rapport with customers and deliver a personalized shopping experience.Proficient in using sales tools and Microsoft Office.Creative flair with a strong sense of design and attention to detail.Results-driven, with the ability to meet and exceed sales targets.Customer-focused approach.Excellent negotiation and persuasion skills.Organizational and time management abilities.Positive attitude and team-oriented mindset

We are seeking a detail-oriented and experienced Accountant to join our restaurant team in Tripoli. The ideal candidate will have proven experience in the Food & Beverage (F&B) industry and a strong understanding of restaurant accounting, cost control, inventory management, and financial reporting. <br> <br>Responsibilities <br>Manage daily accounting transactions and maintain accurate financial records. <br>Reconcile daily sales, POS transactions, cash, credit card payments, delivery platform sales, and bank deposits. <br>Process supplier invoices, payments, and accounts payable. <br>Monitor accounts receivable and follow up on outstanding balances when applicable. <br>Perform daily, weekly, and monthly bank and cash reconciliations. <br>Prepare monthly financial statements, management reports, and budget variance analyses. <br>Monitor food and beverage costs and work closely with Operations to control expenses. <br>Reconcile inventory, purchases, stock movements, and month-end physical inventory. <br>Assist in payroll preparation and ensure accurate recording of salaries and related expenses. <br>Ensure compliance with company policies, accounting standards, and local tax regulations. <br>Support internal and external audits by maintaining organized financial documentation. <br>Identify financial discrepancies and recommend process improvements to enhance operational efficiency. <br> <br>Qualifications <br>Bachelor's degree in Accounting, Finance, or a related field. <br>Minimum 3–5 years of accounting experience, with at least 2 years in the restaurant or F&B industry. <br>Strong knowledge of restaurant operations, POS systems, inventory accounting, and cost control. <br>Proficiency in accounting software and Microsoft Excel. <br>Excellent analytical, organizational, and problem-solving skills. <br>High level of accuracy, integrity, and attention to detail. <br>Ability to work under pressure in a fast-paced restaurant environment. <br>Strong communication and teamwork skills. <br>Preferred Skills <br>Experience with recipe costing, menu costing, and food cost analysis. <br>Knowledge of budgeting, forecasting, and financial KPI reporting. <br>Experience with ERP or restaurant management systems is an advantage

Department: Operations / Central Kitchen <br>Reports To: Head Chef <br>Location: Fanar Factory <br>Schedule: 6:00 am – 2:00 pm / 2:00 pm – 11:00pm <br> <br>Job Purpose <br>The Order Controller is responsible for coordinating customer orders between the branches and the central kitchen, ensuring accurate order processing, timely production, and high customer satisfaction. The role requires close communication with branch teams, the kitchen, and customers to ensure every order meets the requested specifications and quality standards. <br> <br>Key Responsibilities <br>• Act as the primary link between all branches and the central kitchen regarding customer orders. <br>• Receive customer orders submitted by branches and accurately transfer all details to the kitchen. <br>• Organize, prioritize, and schedule orders based on delivery or pickup times. <br>• Monitor the progress of orders throughout the production process to ensure timely completion. <br>• Verify that completed orders match the customer's requested specifications before dispatch. <br>• Coordinate with the Head Chef and kitchen team to resolve any issues or changes related to orders. <br>• Contact customers after order completion or delivery to confirm that the order was received as requested. <br>• Address customer concerns promptly and coordinate corrective actions when necessary. <br>• Track customer feedback and recurring issues, reporting trends to management. <br>• Work proactively to reduce customer dissatisfaction by ensuring order accuracy and efficient communication. <br>• Maintain accurate records of orders, customer interactions, and follow-up activities. <br>• Collaborate with branches and kitchen staff to continuously improve order flow and customer experience. <br> <br> <br>Qualifications & Skills <br>• Previous experience in customer service, food & beverage, operations, or order coordination is preferred. <br>• Strong organizational and multitasking skills. <br>• Excellent verbal communication and customer service abilities. <br>• High attention to detail and accuracy. <br>• Ability to work under pressure and manage multiple orders simultaneously. <br>• Proficient in Microsoft Office and order management/POS systems. <br>• Strong problem-solving skills and ability to coordinate across multiple departments

<p>Manage recruitment assignments from briefing to placement. Source, screen, interview, and shortlist candidates. Manage client communication and hiring requirements. Build and maintain candidate networks. Manage multiple vacancies and ensure timely delivery. Support and mentor interns when required.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements 2 4 years of recruitment experience , preferably in a consultancy or agency. Strong sourcing, interviewing, and candidate management skills. Excellent communication and organizational skills. Regional recruitment experience is a plus. Fluent English; Arabic/French is a plus.</p>

<p>Key Responsibilities:<br>* Lead and motivate the showrooms sales teams<br>* Drive sales, targets &amp; showrooms profitability<br>* Coordinate pricing, promotions &amp; product availability<br>* Ensure smooth showrooms operations<br>* Monitor expenses and optimize costs for the whole company<br>* Oversee after-sales service &amp; customer satisfaction<br>* Coordinate closely with delivery, inventory &amp; customer services teams</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements:<br>Proven experience in furniture / luxury retail sales<br>Strong leadership, sales &amp; negotiation skills<br>Customer-focused with excellent communication skills<br>Results-oriented and commercially minded</p>

Daily Operation: <br>• Handle Day to Day Branch Operation. <br>•Team building & team management. <br>•Implement Management Rules and Regulations to be followed by subordinates to ensure efficiency and productivity of the team. <br>•Ensure the proper implementation of Branch opening and handover check lists. <br>•Lifting Branch procedures up to standards including procedures documentation. <br>•Maintain a hygienic environment that complies with health and food safety standards. <br>•Implement a positive lifestyle in the Branch that meets with the brand’s mission, vision, and objectives. <br> <br>Customer Service: <br>•Assist customers at the counter with orders during shift. <br>•Handle Branch custom cake orders and delivery orders in coordination with Customer Care Team. <br>•Ensuring all the birthday cake orders are delivered on time in coordination with Central Kitchen and Customer Service Team. <br>•Surveying customers randomly and collecting feedback daily from Customer Service Team. <br>•Ensure customer needs are met, complaints are resolved, and service is quick and efficient. <br> <br>Branch Inventory & Cost Control: <br>• Implement effective strategies to be followed by team members to minimize costs. <br>•Keeping record of Branch inventory items for daily production and weekly orders. <br>•End of Month Branch inventory. <br>•Coordinate with Head Office Cost Control and Accounting Team on a daily and weekly basis

<div> <span>Background</span> <p> </p> </div> <p>The HR &amp; Administration Coordinator is positioned at country office level within NRC Lebanon and supports an established area of work covering HR operations, administrative oversight, and people management support across the Country Office and Area Offices. The role operates at a coordination and technical oversight level, ensuring consistency, quality assurance, and compliance in key HR processes, including recruitment, payroll, NSSF, medical insurance, HR systems, performance management, staff wellbeing, DEI, and HR-related partnership support. <span>The role translates the HR &amp; Admin Manager s strategic direction into coordinated operational delivery and escalates strategic, sensitive or high-risk matters as needed.</span> </p> <p>The position supervises the HR &amp; Administration Officer and Office Keepers in the Country Office and provides technical guidance to HR staff in the Area Offices. It works closely with line managers, programme teams, support departments, external service providers, and relevant authorities to strengthen HR and administrative service delivery, support informed decision-making, and ensure alignment with NRC policies, procedures, and national legislation.</p> <div> <span>Roles and responsibilities:</span> <p> </p> </div> <p> <span>The purpose of the HR &amp; Administration Coordinator position is to support the HR &amp; Admin Manager in ensuring effective, compliant, and consistent HR and administration service delivery across NRC Lebanon, through technical guidance, coordination, quality assurance, and supervision of delegated HR and administrative functions. </span>T<span>he position coordinates implementation monitors service quality and compliance, and escalates strategic, sensitive or high-risk matters to the HR &amp; Admin Manager.</span> </p> <p> </p> <div> <span>Generic Responsibilities:</span> <p> </p> </div> <ol> <li> <p> <span>Line management responsibilities for directly reporting staff. This includes performance management, setting clear goals aligned to country strategy and priorities, and following up and supporting staff achievement. Responsible for key processes such as workforce planning, recruitment, staff induction and development, and ensuring Duty of Care for own staff.</span> </p> </li> <li> <p> <span>Responsible for providing HR and Administration technical support to colleagues with HR and Administration responsibilities, and developing relevant HR and Administration training, including coaching of newly appointed HR and Administration staff, to ensure they meet NRC standards. Also contribute to the induction of new staff with a role in HR and Administration processes.</span> </p> </li> <li> <p> <span>Coordinate and quality-assure the implementation of NRC s HR and Administration systems, procedures, tools, and ways of working at country level.</span> </p> </li> <li> <p> <span>Provide technical guidance and support to line managers and HR/Admin staff on HR and Administration policies, processes, tools, and methodologies.</span> </p> </li> <li> <p> <span>Contribute to the development, review, and improvement of HR and Administration systems, policies, procedures, and tools by identifying implementation gaps, proposing operational improvements, and supporting approved changes and roll-out.</span> </p> </li> <li> <p> <span>Produce and analyse HR and Administration data and reports to support decision-making, planning, compliance, and continuous improvement, including monitoring data quality, identifying trends and discrepancies, and providing analysis to the HR &amp; Admin Manager.</span> </p> </li> <li> <p> <span>Provide advice and guidance on personnel management processes, staff-related matters, and HR compliance issues.</span> </p> </li> <li> <p> <span>Ensure HR and administrative documentation is properly maintained, compliant, and available for review, audit, and decision-making purposes.</span> </p> </li> <li> <p> <span>Ensure NRC s related activities are implemented in accordance with NRC Safe and Inclusive Programming guidelines, policies, and country-specific explanatory notes, and promote a safe and confidential environment for reporting concerns.</span> </p> </li> <li> <p> <span>Compliance and adherence to NRC policies, guidance, and procedures, with specific responsibility for HR and Administration function policies and procedures.</span> </p> </li> </ol> <div> <span>Specific responsibilities:</span> <p> </p> </div> <p> <span> <strong>Human Resources Management:</strong> </span> </p> <p> </p> <ul> <li> <p> <span>Support the HR &amp; Admin Manager in workforce planning, HR capacity gap analysis, and follow-up on staffing needs across the Country Office and Area Offices, including compiling and analysing staffing data and coordinating follow-up on approved workforce planning actions.</span> </p> </li> <li> <p> <span>Contribute to the development, alignment, implementation, and quality assurance of HR systems, policies, procedures, and tools, including NRC People and Unit4 HR-related processes, by coordinating implementation, monitoring data quality and system compliance, supporting users, and escalating structural system issues to the HRAM.</span> </p> </li> <li> <p> <span>Provide technical guidance, refresher sessions, and capacity building to staff, line managers, and HR Officers to ensure consistent implementation of NRC policies and procedures, Code of Conduct, national labour law, and HR operational processes, based on priorities agreed with the HRAM.</span> </p> </li> <li> <p> <span>Coordinate and ensure the quality of the recruitment processes across the assigned offices and provide technical guidance to HR Officers to ensure consistency, transparency, proper documentation, quality assurance, and compliance with NRC Lebanon s recruitment procedures.</span> <span>Escalate senior, sensitive, exceptional, or non-compliant recruitment cases to the HRAM as needed.</span> </p> </li> <li> <p> <span>Oversee monthly payroll preparation, NSSF, legal employment, residency-related HR processes for national non-Lebanese staff, and medical insurance matters, ensuring timely coordination, proper documentation, compliance, and escalation of complex cases when needed. Ensure routine cases are handled by the responsible HR staff, monitor recurring issues, and escalate legal, sensitive or high-risk matters to theHRAM.</span> </p> </li> <li> <p><br></p></li></ul><ul><li> </li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>We are <strong>Ethos, </strong>the fastest growing digital communication group in MENA. We think big and&nbsp;we make big ideas come to life. We are crazy about the digital world and we aim high. We are looking for talented and valued people with interesting and provocative ideas, along with bold and diverse perspectives. Our culture is all about the thriving young team of us in 4 offices around MENA, while we boldly help impact the success of&nbsp; leading brands like McDonald's, General Motors, and American Express.</p><br><br>Job Description<br><p>ROLE PURPOSE</p><br><p>The Account Executive is the engine room of the account team. You keep work moving accurately and on time — briefs written, approvals chased, timelines held, documentation clean. You are the team's most reliable pair of hands, and you learn the client's business by living in the day-to-day detail of it.</p><br><p>Scope boundary: You support and execute. You do not own client strategy, budgets, or commercial negotiation — those sit with the Account Manager and above. You escalate early rather than absorb risk.</p><br><p>1. RESPONSIBILITIES</p><br><p>1.1 BUSINESS MANAGEMENT</p><br><ul><li><p>Maintains accurate, up-to-date account documentation: status reports, contact reports, WIP trackers, approval logs.</p><br></li><li><p>Builds working knowledge of the client's brand, products, category, and campaign calendar.</p><br></li><li><p>Keeps internal teams informed of changes to briefs, timings, and deliverables.</p><br></li><li><p>Flags risks to timeline, budget, or quality to the Account Manager as soon as they appear.</p><br></li><li><p>Learns and applies agency process consistently; suggests small improvements where steps are repetitive or error-prone.</p><br></li></ul><p>1.2 CLIENT RELATIONSHIP SUPPORT</p><br><ul><li><p>Acts as a day-to-day contact for routine client requests, responding promptly and professionally.</p><br></li><li><p>Attends client meetings, takes clear notes, and circulates accurate contact reports within agreed turnaround.</p><br></li><li><p>Communicates in a way that reflects well on the agency: clear, courteous, and never defensive.</p><br></li><li><p>1.3 STRATEGIC SUPPORT</p><br></li><li><p>Gathers inputs that feed strategic work: competitor activity, category trends, platform updates, cultural moments.</p><br></li><li><p>Assembles background research, reference decks, and case studies for briefs and pitches.</p><br></li><li><p>Contributes ideas in brainstorms and internal reviews; is expected to have a point of view, not just take notes.</p><br></li><li><p>Builds familiarity with the client's audience, brand guidelines, and tone of voice.</p><br></li><li><p>Builds rapport with junior and mid-level client contacts.</p><br></li><li><p>Escalates anything commercial, contentious, or strategic to the Account Manager rather than answering it alone.</p><br></li><li><p>1.4 SOLUTION DEVELOPMENT &amp; EXECUTION</p><br></li><li><p>Drafts and circulates clear internal briefs; confirms all inputs are present before work starts.</p><br></li><li><p>Traffics work through creative, content, production, and media teams; chases feedback and approvals.</p><br></li><li><p>1.5 FINANCIAL ADMINISTRATION</p><br></li><li><p>Prepares draft estimates and cost sheets for Account Manager approval.</p><br></li><li><p>Raises and tracks purchase orders; chases supplier invoices and documentation.</p><br></li><li><p>Keeps job numbers, budgets trackers, and billing records accurate and current.</p><br></li><li><p>Completes timesheets accurately and on time.</p><br></li><li><p>Never commits the agency to costs or scope without Account Manager sign-off.</p><br></li><li><p>Manages day-to-day production support: call sheets, scheduling, asset collection, versioning, file naming, delivery.</p><br></li><li><p>Ensures final assets meet platform specs, brand guidelines, and regulatory or legal requirements before delivery.</p><br></li><li><p>Maintains version control and a clean asset archive.</p><br></li><li><p>Pulls performance data from Emplifi, Talkwalker, Social Insider, and native platform analytics into agreed reporting templates.</p><br></li><li><p>Prepares first-draft performance reports for Account Manager review; over time, begins drafting observations, not just numbers.</p><br></li><li><p>Monitors live campaigns and flags anomalies (delivery issues, comment surges, errors) immediately.</p><br></li></ul><br>Qualifications<br><p>2. SUCCESS CRITERIA</p><br><p>ACCURACY: Your work is right the first time. Reports, briefs, specs, and figures can be trusted without re-checking.</p><br><p>RELIABILITY: Deadlines are met. Nothing is dropped. When something is at risk, the team hears it from you early.</p><br><p>PROACTIVITY: You anticipate the next step rather than waiting to be asked. You come with a suggested solution, not only a problem.</p><br><p>CURIOSITY: You ask questions, learn the client's business, and stay current on platforms, formats, and trends.</p><br><p>COLLABORATION: Creative, production, and media colleagues find you organised, clear, and easy to work with.</p><br><p>COMPOSURE: You stay calm and professional under deadline pressure and handle feedback without becoming defensive.</p><br><p>3. EXPERIENCE &amp; REQUIREMENTS</p><br><ul><li><p>Bachelor's degree in marketing, communications, business, or a related field.</p><br></li><li><p>0–3 years' experience in an agency, marketing, or communications environment; internships count.</p><br></li><li><p>Strong written and verbal English; Arabic strongly preferred.</p><br></li><li><p>Confident with PowerPoint/Keynote and Excel/Sheets; comfortable learning reporting and project-management tools.</p><br></li><li><p>Working knowledge of social platforms as a marketer, not only as a user.</p><br></li><li><p>Highly organised, detail-oriented, and comfortable managing multiple deadlines.</p><br></li></ul><p>4. PROGRESSION</p><br><p>Readiness for Account Manager is demonstrated by:</p><br><ul><li><p>Running day-to-day on a workstream with minimal supervision.</p><br></li><li><p>Interpreting performance data rather than only reporting it.</p><br></li><li><p>Client contacts approaching you directly and trusting your answers.</p><br></li><li><p>Drafting estimates and timelines that need little correction.</p><br></li><li><p>Briefing creative teams well enough that work comes back on strategy.</p><br></li></ul><br><br> </div>

<p>Position Information • VA No.: UNDP/LBN/VA26/123 • Position Title: National Technical Consultant to support the Personal Status Department in MOIM on records replications. • Duty Station: Beirut • Duration: 6 months (without exceeding 15 working days per month) • Vacancy Date of Issue: 27 July 2026 • Vacancy Closure Date: 03 August 2026 • National or International consultancy: National consultancy To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/1pWDc2D45gg931NcaisgWjJOIAnETTrEy/view</p><p>BACKGROUND UNDP has been working closely with the Ministry of Interior and Municipalities (MoIM) to strengthen the capacity and efficiency of key public institutions responsible for delivering essential services to citizens. As one of the core public service providers, the Directorate General of Personal Status (DGPS) plays a critical role in ensuring citizens access to civil registration and identity-related services, which are fundamental to legal identity, protection, and access to public services. In light of the multiple crises affecting Lebanon, including the impact of the recent conflict, the demand for timely and accessible civil registration services has significantly increased. At the same time, several Personal Status Departments have faced operational challenges, including increased workloads, damaged infrastructure, and limited administrative capacity. Strengthening the Directorate s operational capacity is therefore essential to ensure the continuity and quality of service delivery. As part of its support to the MoIM, UNDP is assisting the Directorate General of Personal Status in enhancing its operational efficiency and improving service delivery through targeted technical assistance. To support these efforts, UNDP is seeking a National Technical Consultant to provide technical and administrative support to the Directorate in processing, organizing, verifying, and managing civil registration data and related records, thereby contributing to more efficient, accurate, and citizen-centred service delivery across the Personal Status Departments.</p><p>SCOPE OF WORK, RESPONSIBILITIES, AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK Under the supervision of the Senior Project Officer and the Director General of Personal Status, the consultant will be responsible for:</p><ul><li>Organizing and reviewing civil registration files and supporting documentation to ensure completeness and compliance with the Directorate s requirements.</li><li>Coordinating with relevant departments within the Directorate General of Personal Status and other concerned government entities to follow up on missing documentation and verify records, as required.</li><li>Entering, updating, and validating civil registration data in the Directorate s electronic database while ensuring data accuracy and consistency.</li><li>Supporting the processing, tracking, and archiving of civil registration records and related administrative documentation.</li><li>Identifying, reporting, and following up on data inconsistencies and technical issues affecting the electronic database, and coordinating with the relevant technical teams to facilitate their resolution.</li><li>Preparing periodic progress updates on data-entry activities, file processing, and operational challenges to support informed decision-making and efficient workflow management.</li></ul><p>EXPECTED OUTPUTS AND DELIVERABLES The consultant is expected to complete the above tasks and activities, noting that the total duration should not exceed six months, with no more than 15 working days per month.</p><p>INSTITUTIONAL ARRANGEMENTS • The consultant will work under the overall guidance of the Governance and Rule of Law Chief Technical Advisor/Project Officer. • The title rights, copyrights, and all other rights of whatsoever nature in any material produced under the provisions of this Terms of Reference will be vested exclusively in UNDP. UNDP has full ownership of the activity and its final product. Accordingly, any public mention of the activity, including through social media, should clearly state such ownership. In addition, any public appearance related to the activity should be coordinated with and approved by UNDP. UNDP will be responsible for providing the contractor with all necessary materials related to the project in a timely, thorough, and transparent manner. UNDP will also be responsible for providing the necessary clarifications and facilitating the work. The consultant shall rely on his/her own means of communication and shall commute between the place of residence and the duty station at his/her own expense.</p><p>DURATION OF WORK The assigned duration of this consultancy is six months, with 15 working days per month. The assignment is expected to commence immediately and must be completed no later than 30 March 2027. The time required to review, comment on, and approve deliverables and outputs is five working days.</p><p>DUTY STATION The assignment is based at the Personal Status Department at the Ministry of Interior and Municipalities in Beirut, with occasional meetings at UNDP offices, if required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A High-School degree is required</li><li>At least 2 years of relevant experience in working with the Personal status Department</li><li>Fluency in Arabic and English.</li><li>The Personnel will be covered with Health insurance and Personal accident insurance; the fees shall be deducted from personnel's monthly payment .</li></ul>

Role Description <br> <br>This is a full-time on-site role for a Customer Experience Agent located in ZALKA. <br>The Customer Experience Agent will be responsible for ensuring customer satisfaction by providing top-notch customer support and service. Daily tasks include addressing customer inquiries, resolving issues, and improving the overall customer experience. The agent will also proactively engage with customers to maintain and enhance their satisfaction levels. <br>In addition receiving delivery orders from guest according to script using the excellent menu knowledge <br> <br>Day Shift 8.30 till 17.30 salary 750$ <br>Night Shift 17.00 till 12.00 salary 600$ <br>Middle shift 12.00-22.00 850$ <br>6 days per week <br>candidate should be near to Zalka area and has previous experience as call center and F&B <br> <br> Qualifications <br>Strong skills in Customer Satisfaction, Customer Support, and Customer Service <br>Excellent Communication skills to effectively interact with customers <br>Ability to enhance and improve overall Customer Experience <br>Excellent interpersonal skills and a friendly, approachable demeanor <br>Ability to work as part of a team in a fast-paced environment <br>Experience in the restaurant or hospitality industry is a plus <br>Bachelor's degree in Business, Hospitality, or a related field is preferred

<p>Join a rapidly growing software company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe that each experience matters. Currently, we are looking for a Customer Support Analyst who always strives for software excellence and continuous improvement. The Customer Support Analyst is responsible for supporting Explorance s products for our customers. This includes interacting and communicating with our internal teams to solve problems. The role also includes some consulting with customers on how to best integrate Explorance s application to 3rd-party systems to meet their automation and scalability needs.</p><p>Primary Duties and Responsibilities:</p><ul><li>Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolution</li><li>Create service requests and properly document all customer interactions and troubleshooting actions in the department's case management system</li><li>Provide tier 2/3 functional and technical support on Explorance software solutions</li><li>Configure and implement new functionality in the Explorance software solutions</li><li>Log, prioritize, research, and accurately resolve complex customer inquiries and problems in a timely manner while meeting or exceeding SLAs</li><li>Provide detailed reporting, identify functionalities, and provide status updates on identified issues internally and with the client until the customer support case is resolved</li><li>Assist in new implementations, installations, upgrades and migrations of existing customers systems</li><li>Investigate issues with customer IT systems such as: SSO, LMS, SIS, HRIS</li><li>Provide basic technical and web application training to new customers when required</li><li>Communicate and coordinate with internal departments when addressing software bugs or new releases</li><li>Occasionally perform Quality Assurance tasks for testing of new software versions</li><li>Follow procedures, and continually improve internal processes for maintenance of solutions that are in production</li><li>Collaborate with developers and QA team for high quality, delivery on time</li></ul><p><b>Skills and Competencies:</b></p><ul><li>Exceptional Customer Service Focus</li><li>3-5 years experience in IT related field</li><li>Minimum 3 years customer support/technical support experience with enterprise software</li><li>Relevant technical work experience, deploying web applications in IIS including server and network administration.</li><li>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</li><li>Strong analytical problem solving and decision making skills</li><li>Experience working with multiple stakeholders in a problem-solving environment</li><li>Exceptional communication skills, both oral and written with client interaction experience at executive levels</li><li>Ability to handle difficult or sensitive situations with diplomacy and tact</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail</li></ul><p>Technical Skills:</p><ul><li>Experience with SQL/Oracle Database querying and with MS Excel</li><li>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</li></ul><p>Qualifications/Requirements:</p><ul><li>Verbal and written communication skills in English and French for use in communication with global offices.</li><li>Passion for helping customers with strong customer service skills</li><li>Technical or Business Diploma in related field</li><li>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</li></ul><p>Nice to Have:</p><ul><li>Technical certifications: Microsoft</li><li>Experience with HTML CSS, XML</li><li>Experience working with APIs</li><li>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</li></ul><p>Availability:</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years experience in IT related field</li><li>Minimum 3 years customer support/technical support experience with enterprise software</li><li>Relevant technical work experience, deploying web applications in IIS including server and network administration.</li><li>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</li><li>Strong analytical problem solving and decision making skills</li><li>Experience working with multiple stakeholders in a problem-solving environment</li><li>Exceptional communication skills, both oral and written with client interaction experience at executive levels</li><li>Ability to handle difficult or sensitive situations with diplomacy and tact</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail</li><li>Experience with SQL/Oracle Database querying and with MS Excel</li><li>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</li><li>Verbal and written communication skills in English and French for use in communication with global offices.</li><li>Passion for helping customers with strong customer service skills</li><li>Technical or Business Diploma in related field</li><li>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</li><li>Technical certifications: Microsoft</li><li>Experience with HTML CSS, XML</li><li>Experience working with APIs</li><li>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</li><li>Must be willing to work outside of normal business hours (i.e. evenings, nights, weekends) to provide support coverage for our international customers</li><li>24/7 Pager/On-Call Rotation</li></ul>

<p>Expected outputs comprise: • IGM 6.0 and DCDF 3.0 work packages: the complete set of substantive, coordination and operational materials for preparation, delivery and follow-up — including the Tunisia national workshop and the regional EGM / High-Level Roundtable convened back to back with IGM 6.0 — with maintained contribution and follow-up trackers. • ADA 2.0, ADDR 3.0 and MMM/GM work packages: research and evidence inputs, consultation and comments matrices, consolidated drafting inputs and revised text, annexes, statistical tables and visual aids, validation and issue logs, and updated assessment elements, metadata and guidance. • Integrated delivery and follow-up tracker: a regularly updated workplan covering responsibilities, milestones, deadlines, clearances, versions, action points and interdependencies across the channels and product streams. • Progress and handover documentation: concise periodic progress updates and an organized final handover package of working files, source materials, outstanding actions and cleared versions. Furthermore, support to: NDDRs 3.0 for 12 countries; ADD-FPM 3.0; ESCWA inputs to WSIS+20 follow-up and GDC-related processes, including WSIS-GDC matrices, and participation in global and regional fora; JTC/CRTCM and AWG meetings and related follow-ups; preparations for the LAS Permanent Committee, Executive Bureau and ATICM meetings of December 2026 and January 2027; the DCD-OP, related portals and the Observatories; and general project level support functions across the above.</p><p><strong>Desired Candidate Profile</strong></p><p>A Bachelor's degree in information society, digital cooperation and digital development, economics, development studies, sustainable development or related area is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed At least two years of experience in research and analysis relating to the Arab region is required. Experience and knowledge of information society, digital cooperation and digital development, economics and sustainable development issues are desirable. Experience with an international organization in a developmental field is desirable. Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas. Additional Information Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.</p>

Requirements: <br> <br>• Bachelor Degree preferably in Business Administration from a reputable university <br>• Minimum three (3) years of overall experience in a similar position <br>• Excellent command of English and Arabic <br>• Excellent communication and interpersonal skills <br>• Excellent organizational skills <br>• Attention to details <br>• Customer service skills <br>• Supervisory skills <br>• Experience in delivery and return on ERP’S and physically in warehouses <br>• Knowledge of excel/ word and deep knowledge of ERP’s (controlling invoicing/ returns/ purchases/ transfers) <br>• Possess physical ability to be present on the ground in all warehouses when needed <br>Location: Jdeidi Baushrieh <br>Schedule: 7.30 to 4 pm <br>Pls send CV to HR@khouryinternational.com or call 01 901100

Responsibilities: <br> <br>1-Research potential vendors <br> <br>2-Compare and evaluate offers from suppliers <br> <br>3-Enter purchase order details (e.g. vendors, quantities, and prices) into internal databases <br> <br>4-Create new item cards and maintain accurate item information in the system <br> <br>5-Maintain up-to-date records of purchased products, delivery information, and invoices <br> <br> <br>Requirements: <br> <br>1- 0–1 years of experience in purchasing, procurement, supply chain, or a related field. <br> <br>2-Bachelor’s degree in Logistics, Business Administration, Supply Chain Management, or a related field. <br> <br>3-Basic knowledge of purchasing and procurement processes. <br> <br>4-Good proficiency in Microsoft Excel and MS Office. <br> <br>5-Good communication, organizational, and analytical skills