Academic Staff in Lebanon
162 Jobs Found
Job Summary
<br>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels.
<br>I. Duties and Responsibilities
<br>Member Communication & Support
<br>• Serve as the first point of contact for members across all communication channels — in person, by phone, and via digital platforms.
<br>• Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help.
<br>• Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset.
<br>• Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed.
<br>Follow-Up & Member Satisfaction
<br>• Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey.
<br>• Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored.
<br>• Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation.
<br>• Coordinate with the administrator and follow up with members who have due payments
<br>Feedback Monitoring & Reporting
<br>• Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability.
<br>• Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights.
<br>• Prepare periodic feedback summaries and contribute to team discussions on service improvement.
<br>• Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience.
<br>Team Contribution & Service Culture
<br>• Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing.
<br>• Share member compliments and positive feedback to reinforce service standards and build team morale.
<br>• Propose service training topics and process improvements based on real interaction patterns.
<br>• Collaborate closely with the Administrator, interchanging roles when operational needs require it.
<br>II. Required Competencies
<br>• Empathy & Patience: The ability to remain calm, kind, and composed — particularly when handling frustration, complaints, or sensitive member situations.
<br>• Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior.
<br>• Communication & Problem Solving: The ability to convey information clearly and concisely — both verbally and non-verbally — in a way that prevents issues from escalating and resolves them efficiently when they do.
<br>• Accountability: Owning every interaction from start to finish — ensuring nothing is left open, undocumented, or unresolved without a clear next step.
<br>• Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team — not a standalone function.
<br>• Creativity & Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover.
<br>
<br>
<br>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested
ITC is seeking a talented and experienced Part-Time Fashion Design Instructor to join our team and deliver professional onsite training courses.
<br>
<br>Training Field
<br>• Fashion Design
<br>
<br>Employment Details
<br>• Part-Time Position
<br>• Onsite teaching only
<br>• Location: Beirut
<br>• Morning (AM) and Evening (PM) classes available.
<br>• Competitive hourly rate.
<br>
<br>Candidate Requirements:
<br>• Professional experience in fashion design.
<br>• Previous teaching or training experience is preferred.
<br>• Strong knowledge of garment construction, pattern making, sewing techniques, textiles, fashion illustration, and the fashion design process.
<br>• Excellent communication and instructional skills.
<br>• Ability to deliver both theoretical and practical training.
<br>• Commitment to maintaining high training standards and scheduled classes.
<br>
<br>Recruitment Process
<br>Shortlisted candidates will be invited to attend a physical or Online interview.
<br>
<br>How to Apply
<br>Interested candidates are invited to send their CV to:
<br>???? itc.lebanon@hotmail.com
<br>
<br>Please mention "Fashion Design Instructor" in the email subject line.
<br>
<br>Join ITC and inspire the next generation of fashion designers
ITC is seeking an experienced and passionate Part-Time Photography Instructor to deliver professional training courses.
<br>
<br>Employment Details:
<br>• Part-Time Position
<br>• Onsite teaching
<br>• Morning (AM) and Evening (PM) classes available.
<br>• Competitive hourly rate.
<br>
<br>Candidate Requirements:
<br>• Professional experience in Photography.
<br>• Previous teaching or training experience is preferred.
<br>• Strong knowledge of camera settings, composition, lighting, portrait, product, and event photography.
<br>• Experience with Adobe Lightroom and Adobe Photoshop is an advantage.
<br>• Excellent communication and instructional skills.
<br>• Ability to deliver both theoretical and practical training.
<br>• Commitment to maintaining high training standards and scheduled classes.
<br>
<br>Recruitment Process:
<br>Shortlisted candidates will be invited to attend either an Online or Physical interview.
<br>
<br>How to Apply:
<br>Interested candidates are invited to send their CV to:
<br>???? itc.lebanon@hotmail.com
<br>
<br>Please mention "Photography Instructor" in the email subject line
ITC is seeking an experienced and passionate Part-Time Digital Marketing Instructor to join our team and deliver professional training courses.
<br>
<br>Employment Details:
<br>• Part-Time Position
<br>• Online and Onsite teaching
<br>• Morning (AM) and Evening (PM) classes available.
<br>• Competitive hourly rate.
<br>
<br>Candidate Requirements:
<br>• Professional experience in Digital Marketing.
<br>• Previous teaching or training experience is preferred.
<br>• Strong knowledge of social media marketing, Meta Ads, Google Ads, SEO, content marketing, email marketing, analytics, branding, and digital marketing strategies.
<br>• Excellent communication and presentation skills.
<br>• Ability to deliver both theoretical and practical training.
<br>• Commitment to maintaining high training standards and scheduled classes.
<br>
<br>Recruitment Process:
<br>Shortlisted candidates will be invited to attend either an Online or Physical interview.
<br>
<br>How to Apply:
<br>Interested candidates are invited to send their CV to:
<br>???? itc.lebanon@hotmail.com
<br>
<br>Please mention "Digital Marketing Instructor" in the email subject line
ITC is seeking a talented and experienced Part-Time Interior Design Instructor to deliver professional training courses.
<br>
<br>Employment Details:
<br>• Part-Time Position
<br>• Online and Onsite teaching
<br>• Morning (AM) and Evening (PM) classes available.
<br>• Competitive hourly rate.
<br>
<br>Candidate Requirements:
<br>• Professional experience in Interior Design.
<br>• Previous teaching or training experience is preferred.
<br>• Strong knowledge of space planning, color theory, furniture layout, materials, lighting, and interior styling.
<br>• Experience with design software such as AutoCAD, SketchUp, 3ds Max, or similar is an advantage.
<br>• Excellent communication and instructional skills.
<br>• Ability to deliver both theoretical and practical training.
<br>• Commitment to maintaining high training standards and scheduled classes.
<br>
<br>Recruitment Process:
<br>Shortlisted candidates will be invited to attend either an Online or Physical interview.
<br>
<br>How to Apply:
<br>Interested candidates are invited to send their CV to:
<br>???? itc.lebanon@hotmail.com
<br>
<br>Please mention "Interior Design Instructor" in the email subject line
• Lead and oversee all Front of House daily operations.
<br>• Recruit, train, motivate, and manage the front desk team.
<br>• Deliver an exceptional customer experience for every member and visitor.
<br>• Handle member inquiries, feedback, and concerns professionally.
<br>• Drive membership sales through consultations, follow-ups, and lead conversion.
<br>• Build lasting relationships with members to maximize retention and satisfaction.
<br>• Maintain accurate member records and update internal systems.
<br>• Monitor team performance and ensure high service standards are consistently achieved.
<br>• Support the achievement of monthly sales targets and operational goals.
<br>• Help create a positive, welcoming, and motivating gym atmosphere
ITC is seeking experienced and passionate Part-Time Beauty Training Instructors to join our growing team and deliver professional onsite training courses.
<br>
<br>Training Fields
<br>• Professional Makeup
<br>• Eyelash Extensions (Lashes)
<br>• Nail Technician (Manicure, Pedicure & Nail Extensions)
<br>• Women's Hairdressing
<br>• Men's Hairdressing (Barbering)
<br>• Skincare & Facial Treatments
<br>
<br>Employment Details
<br>• Part-Time Position
<br>• Onsite teaching only
<br>• Location: Beirut
<br>• Morning (AM) and Evening (PM) classes available.
<br>• Competitive hourly rate.
<br>
<br>Candidate Requirements:
<br>• Professional experience in the relevant beauty field.
<br>• Previous teaching or training experience is preferred.
<br>• Excellent practical, instructional, and communication skills.
<br>• Ability to deliver both theoretical and hands-on practical training.
<br>• Commitment to maintaining high training standards and scheduled classes.
<br>
<br>Recruitment Process:
<br>Shortlisted candidates will be invited to attend a physical interview in Beirut.
<br>
<br>How to Apply:
<br>Interested candidates are invited to send their CV to:
<br>???? itc.lebanon@hotmail.com
<br>
<br>Please mention the training field you are applying for in the email subject line.
<br>Join ITC and help shape the next generation of beauty professionals
The Lead Teacher helps nurture and develop the knowledge, abilities and social skills of children between the ages of 2 months - 4 years and prepares them for kindergarten and primary school education.
<br>
<br>Key Responsibilities:
<br>• Developing and implementing lessons/work schemes adhering to the KEY system
<br>• Providing a safe and stimulating environment that facilitates learning
<br>• Organizing and supervising play and work activities (for example reading, cooking, music, dancing etc.)
<br>• Liaising with parents/care givers and professionals (if need be) such as counselors, speech therapists and health visitors
<br>• Develop a positive relationship with each child and promote the development of self- esteem and self-discipline
<br>• Observe each child daily to assess skills, interests, and needs and use this information to facilitate learning and growth
<br>• Establish a positive relationship with each child’s family and share information about the child’s day at the nursery
<br>• Participate in staff meetings, nursery activities, events, and professional development sessions
<br>
<br>Education Qualification:
<br>Bachelor’s Degree in Education, Educational Psychology, Child Psychology or kindergarten Teaching Degree
<br>
<br>Skills:
<br>• Empathy and consideration
<br>• Adaptability
<br>• Creativity
<br>• Patience
<br>• Responsibility
<br>• Energy and Resourcefulness
<br>• Enthusiasm and Humor
ITC is seeking an experienced Part-Time Video Editing Instructor to deliver professional training courses.
<br>
<br>Employment Details:
<br>• Part-Time Position
<br>• Online and Onsite teaching
<br>• Morning (AM) and Evening (PM) classes available.
<br>• Competitive hourly rate.
<br>
<br>Candidate Requirements:
<br>• Professional experience in video editing and motion graphics.
<br>• Previous teaching or training experience is preferred.
<br>• Strong proficiency in Adobe Premiere Pro and Adobe After Effects.
<br>• Excellent communication and presentation skills.
<br>• Ability to deliver both theoretical and practical training.
<br>• Commitment to maintaining high training standards and scheduled classes.
<br>
<br>Recruitment Process:
<br>Shortlisted candidates will be invited to attend either an Online or Physical interview.
<br>
<br>How to Apply:
<br>Interested candidates are invited to send their CV to:
<br>???? itc.lebanon@hotmail.com
<br>
<br>Please mention "Video Editing Instructor" in the email subject line
ITC is seeking an experienced and creative Part-Time Graphic Design Instructor to deliver professional training courses.
<br>
<br>Employment Details:
<br>• Part-Time Position
<br>• Online and Onsite teaching
<br>• Morning (AM) and Evening (PM) classes available.
<br>• Competitive hourly rate.
<br>
<br>Candidate Requirements:
<br>• Professional experience in Graphic Design.
<br>• Previous teaching or training experience is preferred.
<br>• Strong proficiency in Adobe Photoshop, Adobe Illustrator, and Adobe InDesign.
<br>• Excellent communication and instructional skills.
<br>• Ability to deliver both theoretical and practical training.
<br>• Commitment to maintaining high training standards and scheduled classes.
<br>
<br>Recruitment Process:
<br>Shortlisted candidates will be invited to attend either an Online or Physical interview.
<br>
<br>How to Apply:
<br>Interested candidates are invited to send their CV to:
<br>???? itc.lebanon@hotmail.com
<br>
<br>Please mention "Graphic Design Instructor" in the email subject line
ITC is looking for a qualified and experienced Part-Time Forex Trading Instructor to deliver professional training courses.
<br>
<br>Employment Details:
<br>• Part-Time Position
<br>• Online and Onsite teaching
<br>• Morning (AM) and Evening (PM) classes available.
<br>• Competitive hourly rate.
<br>
<br>Candidate Requirements:
<br>• Proven experience in Forex trading and financial markets.
<br>• Previous teaching or training experience is preferred.
<br>• Strong knowledge of technical analysis, fundamental analysis, risk management, trading psychology, trading platforms, and market strategies.
<br>• Excellent communication and instructional skills.
<br>• Ability to simplify complex trading concepts for learners.
<br>• Commitment to maintaining high training standards and scheduled classes.
<br>
<br>Recruitment Process:
<br>Shortlisted candidates will be invited to attend either an Online or Physical interview.
<br>
<br>How to Apply:
<br>Interested candidates are invited to send their CV to:
<br>???? itc.lebanon@hotmail.com
<br>
<br>Please mention "Forex Trading Instructor" in the email subject line
ITC is seeking an experienced Part-Time Airline Ticketing Instructor to deliver professional training courses.
<br>
<br>Employment Details:
<br>• Part-Time Position
<br>• Online and Onsite teaching
<br>• Morning (AM) and Evening (PM) classes available.
<br>• Competitive hourly rate.
<br>
<br>Candidate Requirements:
<br>• Professional experience in ticketing and reservation systems.
<br>• Previous teaching or training experience is preferred.
<br>• Experience with GDS systems such as Amadeus, Galileo, or Sabre is highly desirable.
<br>• Strong knowledge of fare calculation, reservations, ticket issuance, itinerary planning, and customer service.
<br>• Excellent communication and instructional skills.
<br>• Commitment to maintaining high training standards and scheduled classes.
<br>
<br>Recruitment Process:
<br>Shortlisted candidates will be invited to attend either an Online or Physical interview.
<br>
<br>How to Apply:
<br>Interested candidates are invited to send their CV to:
<br>???? itc.lebanon@hotmail.com
<br>
<br>Please mention "Ticketing Instructor" in the email subject line
Job Summary:
<br>The Technician team member ensures the gym facilities, equipment, and utilities are fully functional, safe, and well-maintained. This role involves carrying out repairs, preventive maintenance, and responding quickly to urgent technical issues. By keeping the gym’s environment well-maintained, safe, and reliable, the Technician Team contributes directly to the overall member experience and operational efficiency.
<br>I. Duties and Responsibilities:
<br>1. General Repairs and Maintenance
<br>• Perform routine inspections of gym equipment, lighting, and electrical systems (Checklist)
<br>• Carry out minor repairs, adjustments, and installations as needed for machines, and facilities & infrastructure.
<br>• Report major issues or recurring faults to the Management.
<br>• Assemble new machines where applicable in the workplace.
<br>2. Preventive Maintenance
<br>• Follow the scheduled maintenance plan to minimize equipment downtime.
<br>• Lubricate, tighten, and test gym machines and utilities regularly.
<br>• Record all performed tasks in the maintenance logbook.
<br>• Assist in setting up safety signage during repair works.
<br>3. Facility Upkeep
<br>• Support the safety of the gym areas, including locker rooms, showers, and training spaces.
<br>• Assist in moving, assembling, or installing gym equipment and furniture in the club.
<br>• Respond promptly to facility-related complaints or urgent repair needs from staff or members.
<br>• Support the manager when receiving new machine related shipments
<br>4. Safety and Compliance
<br>• Ensure maintenance work complies with health and safety standards.
<br>• Wear protective gear and follow safe handling procedures when using tools and chemicals.
<br>• Report hazards, accidents, or unsafe conditions immediately.
<br>• Participate in safety training and emergency drills.
<br>• Organize the new machine related shipments in the stock
<br>II. Required Competencies:
<br>• Technical Skills: Basic knowledge of electrical, plumbing, mechanical, and carpentry work.
<br>• Reliability: Consistent follow-through on tasks and responsiveness to urgent needs.
<br>• Problem-Solving: Ability to identify issues and apply practical solutions quickly.
<br>• Teamwork: Work effectively with other staff, trainers, and management to support smooth operations.
<br>• Attention to Detail: Spotting issues before they escalate into larger problems.
<br>• Customer Awareness: Understanding that members’ safety and comfort depend on maintenance quality.
<br>• Adaptability: Flexibility to switch between tasks and handle unexpected breakdowns.
<br>*This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested
Job Summary:
<br>
<br>The Receptionist serves as the welcoming face of the gym, ensuring all members and visitors
<br>
<br>feel valued and well-assisted from the moment they arrive. This role combines hospitality,
<br>
<br>administrative efficiency, and attention to detail by greeting members warmly, managing
<br>
<br>registrations, and processing payments.
<br>
<br>I. Duties and Responsibilities:
<br>
<br>1. Welcome and greet all members and visitors in a professional, friendly
<br>
<br>manner
<br>
<br> Stand or sit upright, maintain eye contact, and smile when greeting members. Use members’ names, when possible, to create a personalized experience. Provide support to all members’ inquiries and guide them
<br>
<br>2. Register new members and manage membership renewals
<br>
<br> Guide new members through the registration process, ensuring processes are
<br>
<br>completed accurately. Verify and input member details into the system, maintaining accuracy and
<br>
<br>confidentiality. Explain membership packages, promotions, and benefits clearly.
<br>
<br>3. Handle cash and process transactions accurately
<br>
<br> Process payments for memberships, products, or services through cash, card, or
<br>
<br>digital methods. Issue receipts and update payments. Follow proper cash-handling procedures, including daily balancing and
<br>
<br>reconciliation. Report any discrepancies or errors to the manager immediately.
<br>
<br>4. Maintain a clean, organized, and professional reception area
<br>
<br> Keep the desk surface tidy and organized
<br>
<br> Ensure the area around the reception is clean and welcoming at all times.
<br> Report any facility maintenance issues to the appropriate department promptly.
<br>
<br>II. Required Competencies:
<br> Empathy and patience: especially when handling complaints or frustration.
<br> Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer’s experience.
<br> Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems.
<br> Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive
<br>impact on the work culture.
<br> Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing.
<br> Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Direct all areas of Laundry in the requirements of the hotel in both daily and long term operations.</li><li>Directly responsible for the administration and maintenance of an effective and continuous training programmed for all laundry staff.</li><li>Develop standard operating procedures for new task or procedures documents all procedures</li><li>Liaise with the Executive Housekeeper daily, to ensure there is a full understanding of the requirements of the laundry department, particularly during peak occupancy periods.</li><li>Co-operate with the Food and Beverage Manager to ensure that adequate supplies of linen are available at all the times and presentation is of the standard required.</li><li>Carry out regular checks in the Food and Beverage outlets to ensure the presentation of linen is at the required standard.</li><li>Check the quality of guest laundry, dry cleaning on regular basis.</li><li>Check all equipment on a regular basis to ensure that it is properly maintained and in good working order.</li><li>Prepare maintenance requisitions and maintain an efficient follow up file to ensure that equipment does not fall in to disrepair.</li><li>Ensure that adequate quantities of laundry and dry cleaning supplies are maintained, check incoming orders supplies and equipment.</li><li>Prepare all necessary reports for the Executive Housekeeper, prepare monthly reports of the operations of the department.</li><li>Stay well informed of all new laundry and dry cleaning product, system and new equipment available for possible improvement of quality and service.</li><li>Make a comparison of cost of product used with comparable products.</li><li>Schedule staff roaster to reflect the projected occupancy and business activity to ensure operating efficiency, consistent with good service and quality.</li><li>Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures</li><li>Post bills accurately and in a timely manner</li><li>Process all departmental paperwork</li><li>Keep a strict control and record of items sent for laundering by staff members</li><li>Assist Executive Housekeeper in assessing team members’ attendance and performance</li></ul><br>Qualifications<br><br><ul><li>Preferably have 1 – 2 years' experience in the same positions</li><li>Good oral proficiency in English language </li><li>Solid understanding of hygiene standards and laundry operational procedure</li><li>Prior experience working with Opera or a related system</li></ul><ul><li>Service oriented with an eye for details</li><li>Ability to work effectively and contribute in a team</li><li>Self-motivated and energetic</li><li>Must be well-presented and professionally groomed at all times</li></ul><br>Additional Information<br><br> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Direct all areas of laundry in the requirements of the hotel in both daily and long-term operations.<br>
Directly responsible for the administration and maintenance of an effective and continuous training program for all laundry staff.<br>
Develop standard operating procedures for new tasks or procedures and document all procedures.<br>
Liaise with the executive housekeeper daily to ensure there is a full understanding of the requirements of the laundry department, particularly during peak occupancy periods.<br>
Co-operate with the food and beverage manager to ensure that adequate supplies of linen are available at all times and presentation is of the standard required.<br>
Carry out regular checks in the food and beverage outlets to ensure the presentation of linen is at the required standard.<br>
Check the quality of guest laundry and dry cleaning on a regular basis.<br>
Check all equipment regularly to ensure that it is properly maintained and in good working order.<br>
Prepare maintenance requisitions and maintain an efficient follow-up file to ensure that equipment does not fall into disrepair.<br>
Ensure that adequate quantities of laundry and dry cleaning supplies are maintained; check incoming orders, supplies, and equipment.<br>
Prepare all necessary reports for the executive housekeeper; prepare monthly reports of the operations of the department.<br>
Stay well informed of all new laundry and dry cleaning products, systems, and new equipment available for possible improvement of quality and service.<br>
Make a comparison of cost of products used with comparable products.<br>
Schedule staff roster to reflect the projected occupancy and business activity to ensure operating efficiency, consistent with good service and quality.<br>
Ensure guest laundry, dry cleaning, and pressing is completed according to department standards and procedures.<br>
Post bills accurately and in a timely manner.<br>
Process all departmental paperwork.<br>
Keep strict control and record of items sent for laundering by staff members.<br>
Assist executive housekeeper in assessing team members’ attendance and performance.</p>
<h4>Qualifications</h4>
<ul>
<li>Preferably have 1–2 years' experience in the same position</li>
<li>Good oral proficiency in English language</li>
<li>Solid understanding of hygiene standards and laundry operational procedures</li>
<li>Prior experience working with Opera or a related system</li>
<li>Service oriented with an eye for detail</li>
<li>Ability to work effectively and contribute in a team</li>
<li>Self-motivated and energetic</li>
<li>Must be well-presented and professionally groomed at all times</li>
</ul>
<h4>Additional information</h4></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Direct all areas of laundry in the requirements of the hotel in both daily and long-term operations.<br>
Directly responsible for the administration and maintenance of an effective and continuous training program for all laundry staff.<br>
Develop standard operating procedures for new tasks or procedures and document all procedures.<br>
Liaise with the executive housekeeper daily to ensure there is a full understanding of the requirements of the laundry department, particularly during peak occupancy periods.<br>
Co-operate with the food and beverage manager to ensure that adequate supplies of linen are available at all times and presentation is of the standard required.<br>
Carry out regular checks in the food and beverage outlets to ensure the presentation of linen is at the required standard.<br>
Check the quality of guest laundry and dry cleaning on a regular basis.<br>
Check all equipment regularly to ensure that it is properly maintained and in good working order.<br>
Prepare maintenance requisitions and maintain an efficient follow-up file to ensure that equipment does not fall into disrepair.<br>
Ensure that adequate quantities of laundry and dry cleaning supplies are maintained; check incoming orders, supplies, and equipment.<br>
Prepare all necessary reports for the executive housekeeper; prepare monthly reports of the operations of the department.<br>
Stay well informed of all new laundry and dry cleaning products, systems, and new equipment available for possible improvement of quality and service.<br>
Make a comparison of cost of products used with comparable products.<br>
Schedule staff roster to reflect the projected occupancy and business activity to ensure operating efficiency, consistent with good service and quality.<br>
Ensure guest laundry, dry cleaning, and pressing is completed according to department standards and procedures.<br>
Post bills accurately and in a timely manner.<br>
Process all departmental paperwork.<br>
Keep strict control and record of items sent for laundering by staff members.<br>
Assist executive housekeeper in assessing team members’ attendance and performance.</p>
<h4>Qualifications</h4>
<ul>
<li>Preferably have 1–2 years' experience in the same position</li>
<li>Good oral proficiency in English language</li>
<li>Solid understanding of hygiene standards and laundry operational procedures</li>
<li>Prior experience working with Opera or a related system</li>
<li>Service oriented with an eye for detail</li>
<li>Ability to work effectively and contribute in a team</li>
<li>Self-motivated and energetic</li>
<li>Must be well-presented and professionally groomed at all times</li>
</ul>
<h4>Additional information</h4></p><p></p>
We are looking for a motivated and professional team member to handle customer service, sales and basic marketing support
Job Summary:
<br>
<br>The General Manager is the highest-ranking operational authority within the club. This is not an operational execution role — it is a strategic leadership role responsible for the overall performance, culture, growth, and profitability of the club.
<br>
<br>The General Manager leads a team of department heads and managers, owns the club's P&L, drives the long-term vision of the business alongside ownership, and ensures that every function of the gym — from member experience to financial performance — operates at the standard FitLife demands.
<br>
<br>The ideal candidate is a seasoned leader who has built and led high-performing teams, managed a business unit's financial performance, and understands the full lifecycle of a service-driven fitness or hospitality operation. They bring authority, clarity, and commercial intelligence to every decision they make.
<br>
<br>I. Strategic Leadership & Business Ownership
<br>• Act as the actual leader of the club, making decisions that align with the owner's vision and the business's short and long-term goals.
<br>• Own the club's financial performance — including revenue, cost control, margin management, and profitability — and report directly to ownership with full transparency.
<br>• Drive the club's strategic planning cycle: setting annual goals, defining quarterly priorities, identifying growth opportunities, and executing against a clear business roadmap.
<br>• Benchmark the club's performance against industry standards and competitors — identifying market gaps, positioning opportunities, and service differentiators.
<br>• Lead the development and continuous improvement of all business systems, processes, and standards across every department.
<br>• Make high-stakes decisions with speed and confidence — escalating to ownership only when truly necessary, and presenting problems alongside proposed solutions.
<br>
<br>II. People Leadership & Organizational Development
<br>• Lead, develop, and hold accountable a team of department managers and senior staff.
<br>• Build a management team capable of operating autonomously and at a high standard; develop successors and internal talent systematically.
<br>• Set the cultural tone of the organization — establishing expectations around accountability, performance, professionalism, and member-centricity that cascade through every level of the team.
<br>• Drive the club's recruitment strategy at the management level, ensuring the right people are in the right roles at all times.
<br>• Oversee performance management across all departments — ensuring evaluations, feedback cycles, and development plans are executed consistently and fairly.
<br>• Identify structural weaknesses in the organization and proactively redesign roles, responsibilities, or team structures to address them.
<br>
<br>III. Financial Performance & P&L Ownership
<br>• Own the club's full P&L — understanding the drivers of revenue and cost across all departments and taking accountability for financial results.
<br>• Set, monitor, and act on financial KPIs including membership revenue, PT revenue, cafeteria performance, cost per acquisition, retention rates, and EBITDA contribution.
<br>• Approve budgets, significant expenditures, and investment decisions — ensuring every major spend is justified by a clear business case.
<br>• Partner with the Bookkeeper and Operations Manager to maintain financial accuracy, clean records, and timely reporting.
<br>• Identify revenue growth opportunities across existing and new service lines — packages, partnerships, corporate memberships, events, and ancillary revenue.
<br>• Proactively manage cost without compromising quality — finding efficiencies across staffing, procurement, and operations.
<br>
<br>IV. Membership Growth & Commercial Strategy
<br>• Own the club's membership growth strategy — setting acquisition targets, defining the sales approach, and ensuring the sales team executes against a clear commercial plan.
<br>• Monitor and act on conversion rates, churn, lifetime value, and engagement metrics to continuously improve the membership lifecycle.
<br>• Design and oversee retention strategies that build long-term member loyalty — going beyond reactive complaint handling to proactive engagement.
<br>• Oversee the positioning and packaging of all services (PT, classes, wellness, cafeteria) to maximize both member value and commercial return.
<br>• Stay closely connected to the member experience — using data, feedback, and direct insight to identify what drives satisfaction, loyalty, and referral.
<br>
<br>V. Operational Excellence & Standards
<br>• Set the operational standards for every department and hold department heads accountable for maintaining them.
<br>• Establish and enforce non-negotiable standards across member experience, facility condition, health and safety, and team conduct.
<br>• Review operational performance reports, KPI dashboards, and system data regularly — identifying trends, anomalies, and areas requiring intervention.
<br>• Ensure all compliance obligations are met including operational licenses, in
<ul><li><strong>Financial Management:</strong> Manage and oversee all daily accounting activities, including AP/AR, bank reconciliations, payroll, and the general ledger.</li><li><strong>Analyzing and ensuring accuracy</strong> of all financial transactions and information.</li><li><strong>Monitoring</strong> the closing process and reconciliation of general ledger accounts every month.</li><li><strong>Reporting & Analysis:</strong> Prepare accurate monthly and year-end closings, financial reports, and variance analyses.</li><li><strong>Compliance & Taxes:</strong> Ensure full compliance with Lebanese tax and accounting rules, including VAT, income tax, and NSSF declarations.</li><li><strong>Leadership:</strong> Supervise, train, and guide the accounting team members.</li><li><strong>Auditing:</strong> Coordinate with external auditors and ensure proper documentation for all financial transactions.</li><li><strong>Handling payments </strong>to local and foreign suppliers</li><li><strong>Monitoring sales transactions</strong></li><li><strong>Preparing payroll</strong></li></ul>