Assistant Manager Jobs in Lebanon
1699 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Responsible for assisting in managing the daily operations of the store in order to ensure that the store is visually merchandised with a proper workflow and compliance with set standards and highest level of customer service is consistently provided to Tawfeer’s customers.<br> ₋ Assist in the development and oversee the implementation of the store’s established policies and procedures and comply with Tawfeer’s other policies.<br> ₋ Assist in ensuring the achievement of annual sales targets for the store and ensure it is cascaded down to the store’s team on a monthly & weekly basis.<br> ₋ Assist in managing all store activities in Tawfeer while ensuring the achievement of the set Sales Targets.<br> ₋ Assist in monitoring cash management and payment systems in accordance with Tawfeer’s policies & procedures.<br> ₋ Monitor complete store merchandise and materials in terms of ensuring that all categories products have accurate labelling, pricing in accordance with the set Brand Guidelines and Policies & Procedures.<br> ₋ Assist in managing the store’s inventory, inventory space maintenance, facilities management, renovation needs, merchandise, staff supervision, customer service & sales, store layout and floor sales in an organized manner to enhance safety and efficiency.<br> ₋ Assist in coordinating activities of stock distribution facilitate transportation and receiving of stock in accordance with Tawfeer’s established procedures.<br> ₋ Assist in providing on the job training to junior staff in customer service & technical product knowledge to ensure the delivery of accurate information to clients.<br> ₋ Manage the resolution of customer complaints in a professional and timely manner.<br> ₋ Ensure that the store is visually merchandised with a proper workflow in order to increase Sales and enhance the Operational efficiency.<br> ₋ Perform other duties related to the job as assigned by the Direct Manager.<br> ₋ Assist in development of the manpower plan for the store to ensure a highly professional and knowledgeable workforce at Tawfeer ₋ Oversee special and appropriate Training Programs for the store employees to ensure smooth workflow ₋ Assist in preparing and submitting periodic reports to direct management pertaining to store activities and any issues that may occur.<br> ₋ Bachelor Degree in Business Administration or related field.<br> ₋ Minimum of 5-7 years of experience in the same or related field ₋ Managing People.<br> ₋ Decision Making Skills ₋ Communication Skills.<br> ₋ Problem Solving Skills.<br> ₋ Organizing and Planning Skills.<br> ₋ Achievement Oriented.<br> ₋ Proficiency in English and Arabic languages</span> </div>
Summary
<br>Assisting in monitoring, facilitating and programming production work.
<br>Duties & Responsibilities
<br>• Assist the Production Manager in the daily planning, coordination, and follow-up of production activities.
<br>• Conduct daily inspections of production departments and report progress, delays, problems, and required actions to the Production Manager.
<br>• Follow up Manufacturing Orders and production priorities and ensure that work is progressing according to the agreed schedule.
<br>• Distribute production orders and instructions to the concerned departments and follow up their execution.
<br>• Coordinate between the different production departments to ensure a smooth workflow and avoid unnecessary delays.
<br>• Follow up the availability of materials, components, drawings, and required documents needed for production and report any shortages or missing information.
<br>• Coordinate with Design, Warehouse, Purchasing, Maintenance, Electrical, and other concerned departments to resolve production-related issues.
<br>• Assist in the allocation and coordination of production manpower according to workload and priorities.
<br>• Monitor production progress and identify any expected delays or bottlenecks and report them to the Production Manager.
<br>• Assist in resolving technical and operational problems encountered during manufacturing.
<br>• Ensure that production work is carried out according to the approved drawings, specifications, and instructions.
<br>• Participate in the final inspection of completed machines and ensure that identified issues are corrected before packing or delivery to the Warehouse.
<br>• Ensure that production records, reports, and system information are accurate and regularly updated.
<br>• Conduct and assist with inventories of production materials, work-in-progress, and related items when required.
<br>• Follow up production errors, rework, and recurring manufacturing problems and report them for corrective action.
<br>• Participate in proposing and implementing improvements to production methods, workflow, productivity, and organization.
<br>• Prepare and provide production reports and any other information requested by the Production Manager.
<br>• Follow up decisions and action points agreed during production meetings and ensure proper implementation.
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<br>Competencies
<br>• Leadership and team coordination
<br>• Planning and time management
<br>• Problem-solving and decision-making
<br>• Good communication skills
<br>• Technical understanding
<br>• Computer literacy and reporting skills
<br>• Ability to work independently and follow up multiple production activities
<br>Education & Experience
<br>• Bachelor’s degree in Mechanical or Electromechanical Engineering, or a relevant Technical Degree/Diploma in Mechanical, Electromechanical, Industrial, or related technical fields.
<br>• 2–3 years of relevant experience in an industrial environment, including manufacturing, operations, or industrial maintenance
<br>Language Skills
<br>• Good command of Arabic and English, both written and spoken.
<br>• Ability to understand technical terminology, drawings, instructions, emails, and production-related documents in English.
<br>• Ability to communicate clearly with colleagues and prepare basic reports and correspondence.
<br>Computer Skills
<br>• Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook.
<br>• Ability to learn and use the company's ERP and production management systems.
<br>• AutoCAD and Autodesk knowledge is a plus
<p>We are seeking a motivated and detail-oriented HR Assistant to support the Human Resources department, with a primary focus on recruitment and training & development activities. The ideal candidate will assist in sourcing, screening, and coordinating candidates, as well as supporting the planning and execution of employee training programs. This role is well-suited for a candidate with a strong academic background in HR or Management and 1 to 3 years of relevant experience.</p><p><strong>Key Responsibilities</strong></p><p><strong>Recruitment</strong></p><p>Assist in posting job vacancies on various platforms (job boards, social media, company website).</p><p>Screen resumes and applications to shortlist qualified candidates.</p><p>Coordinate and schedule interviews between candidates and hiring managers.</p><p>Conduct initial phone screenings to assess candidate fit.</p><p>Communicate with candidates throughout the recruitment process, ensuring a positive candidate experience.</p><p>Maintain and update the recruitment tracker/database with candidate status and pipeline progress.</p><p>Support in drafting job offers and coordinating pre-employment requirements (documents, references, etc.).</p><p>Assist in onboarding new hires, including preparing orientation materials and documentation.</p><p><strong>Training & Development</strong></p><p>Assist in identifying training needs across departments in coordination with the HR Manager.</p><p>Support the planning, scheduling, and logistics of internal and external training sessions.</p><p>Prepare training materials, presentations, and attendance records.</p><p>Track employee participation and maintain training records/files.</p><p>Collect feedback post-training and assist in evaluating training effectiveness.</p><p>Coordinate with external training providers/vendors when needed.</p><p><strong>General HR Support</strong></p><p>Maintain confidentiality of employee and candidate records.</p><p>Assist with other HR administrative tasks as needed (personnel files, HR correspondence, reports).</p><p>Support employee relations initiatives and internal communications.</p><p><strong>Qualifications & Requirements</strong></p><p>Bachelor's Degree in Human Resources Management, Business Administration, or related field.</p><p>1 to 3 years of experience in an HR role, preferably with exposure to recruitment and/or training functions.</p><p>Strong communication skills, both written and verbal (Arabic and English preferred).</p><p>Excellent organizational and multitasking abilities.</p><p>Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with HR software/ATS is a plus.</p><p>High level of discretion and professionalism in handling confidential information.</p><p>Strong interpersonal skills with the ability to interact professionally with candidates and employees at all levels.</p><p>Detail-oriented with strong follow-up skills.</p><p><strong>Key Competencies</strong></p><p>Team player with a proactive attitude.</p><p>Ability to work under pressure and meet deadlines.</p><p>Strong problem-solving and coordination skills.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications & Requirements</b><p>Bachelor's Degree in Human Resources Management, Business Administration, or related field.</p><p>1 to 3 years of experience in an HR role, preferably with exposure to recruitment and/or training functions.</p><p>Strong communication skills, both written and verbal (Arabic and English preferred).</p><p>Excellent organizational and multitasking abilities.</p><p>Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with HR software/ATS is a plus.</p><p>High level of discretion and professionalism in handling confidential information.</p><p>Strong interpersonal skills with the ability to interact professionally with candidates and employees at all levels.</p><p>Detail-oriented with strong follow-up skills.</p><p><b>Key Competencies</b></p><p>Team player with a proactive attitude.</p><p>Ability to work under pressure and meet deadlines.</p><p>Strong problem-solving and coordination skills.</p>
<div ><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>1.<span Times New Roman";"> </span></span></span></strong><strong><u><span Bookman Old Style", serif; font-size: 11pt;">Job Purpose</span></u></strong></p><span Bookman Old Style", serif; font-size: 11pt;">To perform pick-up and delivery of shipments with the associated documentation, in accordance with company and network standards, whilst meeting customer requirements.</span></div><div><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><span Bookman Old Style", serif; font-size: 11pt;"><br></span></strong></div><div><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><span Bookman Old Style", serif; font-size: 11pt;">2.<span Times New Roman"; font-size: 7pt; font-weight: normal; font-stretch: normal;"> </span></span></strong><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><u><span Bookman Old Style", serif; font-size: 11pt;">Principal Accountabilities</span></u></strong></div><div><div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;"> <br> </span></u></strong></p><ul > <li><span Bookman Old Style", serif; font-size: 11pt;">Delivery and/or pick-up of shipments from customers, according to the delivery and pick-up standards.</span><span Bookman Old Style", serif; font-size: 11pt;"></span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Capture and return complete and accurate data in accordance with the standards set.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Represent DHL in an honest, friendly, helpful manner in order to increase customer satisfaction.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Anticipate and respond positively to individual customer’s problems, needs and identify opportunities for extended use of DHL’s services.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Maintain and promote DHL’s corporate image through well-maintained uniform, vehicle etc.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Support and participate in team activities.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Safety and security: adhere to country laws and regulations, company and third party rules and standards.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Observe high standards of security, handling and control of our customer’s shipments and DHL/customers’ property.</span></li><li>Check communication equipment and perform routine checks on the condition of his/her vehicle prior to departure from station.</li></ul></div></div><div><div ><span Bookman Old Style", serif; font-size: 11pt;"><br></span></div></div><div><div ><span Bookman Old Style", serif; font-size: 11pt;"><div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;">3. Nature and Scope</span></u></strong></p><p><span Bookman Old Style", serif; font-size: 11pt;"></span></p><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>a)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Context:</span></strong></p><p ><span Bookman Old Style", serif; font-size: 11pt;">The jobholder reports into the Operations Dept the key responsibilities being the execution of pick-up’s & deliveries within a specific area or route and in accordance with DHL standards & Global SOP procedures.<span> </span>There is continuous contact with customers on a daily basis and the jobholder must act in a polite and professional manner.</span></p><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>b)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Reporting Relationships:</span></strong></p><p ><span Bookman Old Style", serif; font-size: 11pt;">The Courier position reports into the Operations Station Supervisor.<span> </span>The Operations Manager has the Senior Management responsibility for all operation staff.</span></p><p ><span Bookman Old Style", serif; font-size: 11pt;"></span></p><div ><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><em><span Bookman Old Style", serif; font-size: 11pt;"><br></span></em></strong></div><p ><span Bookman Old Style", serif; font-size: 11pt;"></span></p><div ><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><em><span Bookman Old Style", serif; font-size: 11pt;">c)<span Times New Roman"; font-size: 7pt; font-weight: normal; font-stretch: normal; font-style: normal;"> </span></span></em></strong><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><span Bookman Old Style", serif; font-size: 11pt;">Contacts:</span></strong><p ><span Bookman Old Style", serif; font-size: 11pt;">External:</span><em><span Bookman Old Style", serif; font-size: 11pt;"> </span></em><span Bookman Old Style", serif; font-size: 11pt;">Customers</span></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">Internal:<span> </span>CSA’s, Dispatchers, Team leaders, Cash-controllers, Sales Department</span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>d)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Problem Solving:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To find ways and alternatives in order to fulfill all pick-ups & deliveries taking under consideration the time limitations of customers whilst applying DHL standards. (TDX/WMX/CMX)</span><span Bookman Old Style", serif; font-size: 11pt;"></span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>e)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Decision Making:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To prioritize pick-up’s & deliveries according to route demands and take initiative during the course of his work which will help decrease problems.</span><span Bookman Old Style", serif; font-size: 11pt;"></span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>f)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Planning and Organization:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To plan & organize his route in the most effective manner in order to avoid returned shipments that affect operations performance measures.</span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>g)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Job Challenge:</span></strong></p> <span Bookman Old Style", serif; font-size: 11pt;">To meet the targets & DHL standards<div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;">4. Knowledge, Skills and Experience</span></u></strong></p><p><span ></span></p><ul > <li><span Bookman Old Style", serif; font-size: 11pt;">Experience working with customers considered as an advantage</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Good command of both Greek and English language</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Planning & organizing skills</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Tolerance for stress</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Attention to detail</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Initiative</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Communication skills</span></li> </ul></div></span> </div></div><br></span></div></div>
<div ><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>1.<span Times New Roman";"> </span></span></span></strong><strong><u><span Bookman Old Style", serif; font-size: 11pt;">Job Purpose</span></u></strong></p><span Bookman Old Style", serif; font-size: 11pt;">To perform pick-up and delivery of shipments with the associated documentation, in accordance with company and network standards, whilst meeting customer requirements.</span></div><div><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><span Bookman Old Style", serif; font-size: 11pt;"><br></span></strong></div><div><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><span Bookman Old Style", serif; font-size: 11pt;">2.<span Times New Roman"; font-size: 7pt; font-weight: normal; font-stretch: normal;"> </span></span></strong><strong Times New Roman", serif; font-size: 10pt; text-indent: -18pt;"><u><span Bookman Old Style", serif; font-size: 11pt;">Principal Accountabilities</span></u></strong></div><div><div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;"> <br> </span></u></strong></p><ul > <li><span Bookman Old Style", serif; font-size: 11pt;">Delivery and/or pick-up of shipments from customers, according to the delivery and pick-up standards.</span><span Bookman Old Style", serif; font-size: 11pt;"></span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Capture and return complete and accurate data in accordance with the standards set.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Represent DHL in an honest, friendly, helpful manner in order to increase customer satisfaction.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Anticipate and respond positively to individual customer’s problems, needs and identify opportunities for extended use of DHL’s services.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Maintain and promote DHL’s corporate image through well-maintained uniform, vehicle etc.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Support and participate in team activities.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Safety and security: adhere to country laws and regulations, company and third party rules and standards.</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Observe high standards of security, handling and control of our customer’s shipments and DHL/customers’ property.</span></li><li>Check communication equipment and perform routine checks on the condition of his/her vehicle prior to departure from station.</li></ul></div></div><div><div ><span Bookman Old Style", serif; font-size: 11pt;"><br></span></div></div><div><div ><span Bookman Old Style", serif; font-size: 11pt;"><div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;">3. Nature and Scope</span></u></strong></p><p><span Bookman Old Style", serif; font-size: 11pt;"></span></p><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>a)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Context:</span></strong></p><p ><span Bookman Old Style", serif; font-size: 11pt;">The jobholder reports into the Operations Dept the key responsibilities being the execution of pick-up’s & deliveries within a specific area or route and in accordance with DHL standards & Global SOP procedures.<span> </span>There is continuous contact with customers on a daily basis and the jobholder must act in a polite and professional manner.</span></p><p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>b)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Reporting Relationships:</span></strong></p><p ><span Bookman Old Style", serif; font-size: 11pt;">The Courier position reports into the Operations Station Supervisor.<span> </span>The Operations Manager has the Senior Management responsibility for all operation staff.</span></p><p ><span Bookman Old Style", serif; font-size: 11pt;"></span></p><div ><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><em><span Bookman Old Style", serif; font-size: 11pt;"><br></span></em></strong></div><p ><span Bookman Old Style", serif; font-size: 11pt;"></span></p><div ><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><em><span Bookman Old Style", serif; font-size: 11pt;">c)<span Times New Roman"; font-size: 7pt; font-weight: normal; font-stretch: normal; font-style: normal;"> </span></span></em></strong><strong Times New Roman", serif; font-size: 10pt; text-indent: -14.4pt;"><span Bookman Old Style", serif; font-size: 11pt;">Contacts:</span></strong><p ><span Bookman Old Style", serif; font-size: 11pt;">External:</span><em><span Bookman Old Style", serif; font-size: 11pt;"> </span></em><span Bookman Old Style", serif; font-size: 11pt;">Customers</span></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">Internal:<span> </span>CSA’s, Dispatchers, Team leaders, Cash-controllers, Sales Department</span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>d)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Problem Solving:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To find ways and alternatives in order to fulfill all pick-ups & deliveries taking under consideration the time limitations of customers whilst applying DHL standards. (TDX/WMX/CMX)</span><span Bookman Old Style", serif; font-size: 11pt;"></span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>e)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Decision Making:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To prioritize pick-up’s & deliveries according to route demands and take initiative during the course of his work which will help decrease problems.</span><span Bookman Old Style", serif; font-size: 11pt;"></span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>f)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Planning and Organization:</span></strong></p> <p ><span Bookman Old Style", serif; font-size: 11pt;">To plan & organize his route in the most effective manner in order to avoid returned shipments that affect operations performance measures.</span></p> <p ><strong><span Bookman Old Style", serif; font-size: 11pt;"><span>g)<span Times New Roman";"> </span></span></span></strong><strong><span Bookman Old Style", serif; font-size: 11pt;">Job Challenge:</span></strong></p> <span Bookman Old Style", serif; font-size: 11pt;">To meet the targets & DHL standards<div ><p ><strong><u><span Bookman Old Style", serif; font-size: 11pt;">4. Knowledge, Skills and Experience</span></u></strong></p><p><span ></span></p><ul > <li><span Bookman Old Style", serif; font-size: 11pt;">Experience working with customers considered as an advantage</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Good command of both Greek and English language</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Planning & organizing skills</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Tolerance for stress</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Attention to detail</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Initiative</span></li> <li><span Bookman Old Style", serif; font-size: 11pt;">Communication skills</span></li> </ul></div></span> </div></div><br></span></div></div>
Introduction: Galop sal is the exclusive franchisee of Hermès in Lebanon, the most respected brand in fashion and luxury.
<br>Located in the heart of Beirut city center in an iconic historical building, Hermès boutique spans over 300 m2
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<br>Principal mission: You take a role in the success of the boutique by achieving KPIs on a monthly and yearly basis. You are accountable for providing best customer experience and service. You take part in all tasks and activities of the Boutique that are assigned to you, in the front and back office.
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<br>Reporting: You will report to Retail Manager
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<br>Remuneration : Commensurate with experience and profile
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<br>Responsibilities
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<br>- Demonstrate mastery of Hermès brand fundamentals, its rich history and heritage, as well as the specificities of Hermès collections, main features, prices, and sales pitches in order to convey the uniqueness of our brand to new and existing clients
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<br>- Proactively enhance your knowledge and skills by staying abreast of evolving industry trends and best practices
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<br>Client Experience
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<br>- Deliver superior client experience by ensuring that our clients feel welcomed, valued and promptly attended to
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<br>- Enhance the brand perception in order to create and perpetuate the desire for the brand for new and existing clients
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<br>- Turn any situation into an opportunity to reinforce the client experience
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<br>- Be aware of own communication style and adapt to each client by employing active listening and fully understanding and capturing their needs, desires and motivations
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<br>- Engage with clients through story-telling and emotional connection, and take ownership of personal discourse in order to build respectful and loyal client relationships
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<br>Business Performance and Operational Excellence
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<br>- Stay up-to-date and ensure full compliance with GALOP company policies and internal procedures in regards to IT tools, schedule, security, retail operations, administration and data protection regulations
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<br>- Adhere to GALOP Dress Code and Grooming Guidelines, and ensure your behaviors are aligned with the group standards ensuring you are role models in the Luxury industry in Lebanon.
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<br>- Work closely with the rest of the team to ensure that all operational tasks are completed on time and to a high standard
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<br>Ensure that all actions, transactions, and decisions are in line with GALOP company practices and legal requirements. Work with transparency, integrity and respect for people and company property
<p>The screening process will be completed within the four coming weeks; Due to the large volume of applicants, we are unable to respond to application queries, only shortlisted candidates will be contacted. The ICRC is committed to creating an inclusive working environment for all its employees. Inclusion is embedded in the principles and values of the Movement as it is committed to non-discrimination, as confirmed by the principles of humanity and impartiality, and is open to all, as confirmed by the principle of unity. We are continually taking steps to improve diversity and inclusion within the organization as well as ensure it is embedded in our programming. We are committed to ensuring fair and equitable recruitment and promotion opportunities for all individuals and welcome all qualified candidates to apply to positions at the ICRC. Further, we are committed to achieving gender parity for our staff in management positions, as part of our institutional strategy objectives related to inclusion. Applicants must be legally eligible to work in Lebanon. What we do Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people helping those who need it most, regardless of who they are and what side of the front line they are on. We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats. Purpose The Assistant & IM Officer provides (high-level) administrative support and oversees information management, under the supervision of the Executive Assistant & IM Officer. S/he acts as a reference person for information management risk mitigation activities in the delegation. Accountabilities & functional responsibilities Information management: Under the supervision of the Executive Assistant IM Officer (EAIMO): • Practically follows up on the active monitoring of information security practices in the delegation. • Development and monitoring of access policy users have access to the information they need to perform their duties includes group membership and access monitoring. • Manages and monitors collaborative spaces and databases, including access, and updates information in the reference tools. • Ensures transfer of information is done using the correct platforms. • Performs assessment on the use of non-ICRC tools in the delegation the underlying reasons and provides institutional solutions where available. • Monitors the functional mailbox, distributes incoming messages to the relevant interlocutors and departments. • Organizes, supervises and manages the use of a range of collaborative tools (i.e. TS) and databases. • Updates general information in the reference tools (databases or others). • With certain exceptions dictated by the situation, act as access manager and possibly account manager • Drafts and finalizes correspondence, internal presentations, meeting minutes and other documents, shares information among users when needed. Training and support: • Briefs systematically all new staff on above-mentioned subjects, trains regularly all users and ensures compliance with rules and procedures. • Makes sure that all staff know and apply ICRC rules regarding correspondence and ICRC protocol. • Keeps their knowledge and skills up to date on ICRC Information Management tools, digital solutions and institutional platforms (e-mail, information-sharing, records-management, intranet, etc.), informs users on new tools and promotes the adoption of new features and functionalities. Field visits: • Assist the EAIMO and IM Coordinator with visits to the SubDelegations to check the colleagues needs, challenges and provide the necessary training. Certifications / Education required • Bachelor s degree in Business Administration, Information Management or a related field. Professional experience required • A minimum of 3 years of demonstrated experience in assisting high level professionals preferably within an international organization, NGO, or multinational environment and 2 years of experience in user support, training, and capacity building. Desired skills • Leadership: Basic • Accountability: Advanced • People Management : Basic • Teamwork & Collaboration: Expert • Representing the ICRC: Advanced • Beneficiary & Client focused: Expert • Information Management: Proficient • Administrative & Executive Support: Advanced • Digital Literacy (MS Office, SharePoint, Outlook): Advanced • Confidentiality & Professionalism: Advanced • Attention to Detail: Advanced • Training & User Support: Advanced • Planning & Organization: Advanced • Events Management: Proficient • Written Communication: Advanced • Verbal Communication: Proficient • Problem Solving: Proficient • Adaptability: Proficient Language • Arabic: Native. • English: Full professional working What we offer • Salary Package: 2 120 3 095 USD/Month (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job). • Transportation Allowance: 13$ per day. • 13th Month of salary paid in December, pro rata basis in accordance with the period worked. • Salary Review/Increase: annually • Annual Leave: 20 calendar working days of paid leave per year, pro rata basis in accordance with the period worked. • Health Insurance: Full insurance coverage (no co-NSSF) - 90% of premium fees under the class B covered by the ICRC; option for class upgrade is available with extra charges. Coverings include: In-Patient: including pre-existing cases / Out-Patients: Doctor Visits, Medicines, Laboratory tests, Therapeutical services (Physiotherapy, Psychotherapy sessions) • International Retirement Saving Plan (IRSP): a contribution valued at 11.5% of your monthly salary, these savings are paid by the end of service as a lump sum. • Other benefits subject to internal rules and regulations: High Cost of Living Allowance (HCLA), Schooling allowance, Eyeglasses Reimbursement, Learning and career development opportunities, Internal mobility opportunities leading to expatriate roles. Additional information • </p><p><strong>Desired Candidate Profile</strong></p><p>• Bachelor s degree in Business Administration, Information Management or a related field.<br>• A minimum of 3 years of demonstrated experience in assisting high level professionals preferably within an international organization, NGO, or multinational environment and 2 years of experience in user support, training, and capacity building.<br>• Leadership: Basic<br>• Accountability: Advanced<br>• People Management : Basic<br>• Teamwork & Collaboration: Expert<br>• Representing the ICRC: Advanced<br>• Beneficiary & Client focused: Expert<br>• Information Management: Proficient<br>• Administrative & Executive Support: Advanced<br>• Digital Literacy (MS Office, SharePoint, Outlook): Advanced<br>• Confidentiality & Professionalism: Advanced<br>• Attention to Detail: Advanced<br>• Training & User Support: Advanced<br>• Planning & Organization: Advanced<br>• Events Management: Proficient<br>• Written Communication: Advanced<br>• Verbal Communication: Proficient<br>• Problem Solving: Proficient<br>• Adaptability: Proficient<br>• Arabic: Native.<br>• English: Full professional working</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>About Wahed:</strong> <br>The global financial system wasn t built for everyone. For millions of people, its reliance on interest (riba) creates a barrier to managing money and building wealth without compromising their values. </p>
<p>At Wahed, we re changing that. We are a global fintech company on a mission to build a new financial system one that is ethical, accessible, and entirely interest-free. From our offices across the globe, our team is building products that were once deemed impossible: from pioneering Shariah-compliant equity ETFs, to true riba-free alternatives to high-yield savings accounts, to no-leverage, income-producing real estate investments. If you re driven to help people and believe finance should empower, not exclude, join us in building a more equitable financial future. </p>
<p> <strong> <br>Job Brief:</strong> <br>Wahed is looking for an Arabic-speaking Private Clients Service Associate to join our International team and deliver an outstanding experience to our clients. Reporting to the Private Clients Manager, you will be a first point of contact for clients across calls and email - resolving queries quickly, accurately and with genuine care. You will also be the dedicated client service contact for our high-net-worth (HNW) clients, guiding them personally through onboarding and ensuring a smooth, high-touch experience from their very first interaction. This is a client-facing role for someone who combines warmth with attention to detail and takes real pride in helping people. </p> <div> <div> Job Responsibilities: <div> <div> <ul>
<li>Act as a first point of contact for clients across calls, email and live chat identifying and assessing their needs and resolving queries promptly and accurately.</li>
<li>Serve as the dedicated support contact for our high-net-worth (HNW) clients, delivering a personalised, high-touch experience and guiding them through onboarding from account opening to first investment.<br>Support clients in Arabic (essential), English (essential), and French (desirable) ensuring clear, professional and culturally attuned communication.</li>
<li>Guide clients through onboarding, KYC and account-related processes, coordinating with internal teams where needed to remove friction.</li>
<li>Handle complaints with empathy, providing appropriate solutions and alternatives within agreed timeframes, and following up to ensure resolution.</li>
<li>Keep accurate records of client interactions, process client accounts and documentation, and maintain trackers for leads and queries generated through company campaigns.</li>
<li>Follow communication procedures, guidelines and policies, and ensure adherence to service-level agreements (SLAs) and process deliverables.</li>
<li>Take the extra mile to engage clients, build trust, and contribute to a high-quality values-based client experience.<br>Share client feedback and recurring issues with the wider team to help improve our products, processes and service.</li>
</ul> </div> </div> </div> </div> <div> <div> Job Specifications: <div> <div> <ul>
<li>Fluency in Arabic and English, both written and spoken - this is essential. Fluency in French is desirable.</li>
<li>Bachelor s degree with 2+ years experience in a client service role, ideally within financial services or fintech.</li>
<li>Proven customer support or client-service experience, with strong phone, email and chat handling skills and active listening.</li>
<li>Experience supporting high-net-worth or premium clients, or a clear aptitude for delivering a high-touch, professional service.</li>
<li>Client-oriented, with the ability to adapt and respond to different types of clients and personalities.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong attention to detail and accuracy in record-keeping and following processes.</li>
<li>Ability to multi-task, prioritise and manage time effectively, delivering high-quality work to deadlines.</li>
<li>Familiarity with the UAE financial-services landscape and/or an interest in Shariah-compliant finance is an advantage.</li>
</ul>
<div> </div>
<div>If you love helping people, take pride in delivering an exceptional client experience, and want to be part of a values-based FinTech growing in the UAE, we d love to hear from you.</div> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div></div></section>
Job Duties:
<br>- Generate the SWOT & set objectives and action plan as appropriate. Quarterly Revision & Updates are needed.
<br>- Define strategic objectives in coordination with marketing manager & commercial director
<br>- Develop a detailed marketing plan and budget & present it to the marketing manager, Commercial Director & EVPs for approval.
<br>- Weekly analyze the market visit reports provided by the merchandisers in addition to the competition report of the MSEC and send, by email, results & action plans to marketing manager, sales manager, commercial director & EVPs
<br>- Assess & Follow up on the stock and sales reports versus forecast weekly for regular items and offers and share them, by email, with Production supervisors and manager, marketing manager, sales manager and commercial director
<br>- Extract data of brand’s performance versus last year and the forecast
<br>- Analyze the data of sales and old trade deals and discuss with sales manager to generate monthly trade offers
<br>- Prepare all needed materials to ensure the production consumer offers, generate quota per salesman and follow up on appropriate execution, analyze and report results & deviations
<br>- Coordinate with senior graphic designer and marketing agency to execute Point Of Sale Materials
<br>- For new launches and campaigns, prepare price fishing report & conduct market research to set the positioning of the new item among competitors. Discuss price structure with the sales manager and propose it to commercial director for approval
<br>- Conduct weekly market visit to check the situation and take necessary actions when needed
<br>- Fill a report after the visit, send it by email to marketing manager, MSEC, commercial director & EVPs, and coordinate with the MSEC to ensure proper implementation of corrective actions
<br>- Check & approve monthly Facebook/Instagram posts in coordination with the senior graphic designer
<br>- Organize monthly budget spent on social media
<br>- Attend local exhibition, take customer feedback, represent the company and make communication that meets with the brand’s image and guidelines
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<br>Qualifications:
<br>- Bachelor degree in Marketing or any related field
<br>- At least 4 years of experience in the food industry
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<br>Location: Zouk Mosbeh
<br>Work Schedule: Monday till Friday - 7:30 AM till 17:00 PM
<p>Looking for an experienced luxury Restaurant General Manager with an international hotel background to lead a high-end restaurant team in Beirut.</p><p><strong>Desired Candidate Profile</strong></p><p>Looking for an experienced luxury Restaurant General Manager with an international hotel background to lead a high-end restaurant team in Beirut.</p>
<p>A leading Sweets Company located in Tripoli is looking for a qualified Operations Manager (Branch Manager) who will be managing its Tripoli Branch. The Operations Manager oversees daily operations, drives sales growth, maintains high product quality, and ensures exceptional customer service. This role involves leading, training, and motivating the branch team to meet performance targets while upholding food safety and brand standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Holder of a related degree</li><li>Minimum 7 years of experience in a similar role</li><li>Strong managerial and leadership skills</li></ul>
A leading Sweets Company located in Tripoli is looking for a qualified Operations Manager (Branch Manager) who will be managing its Tripoli Branch.
<br>The Operations Manager oversees daily operations, drives sales growth, maintains high product quality, and ensures exceptional customer service. This role involves leading, training, and motivating the branch team to meet performance targets while upholding food safety and brand standards.
<br>
<br>Requirements:
<br>- Holder of a related degree
<br>- Minimum 7 years of experience in a similar role
<br>- Strong managerial and leadership skills
A leading Sweets Company located in Tripoli is looking for a qualified Operations Manager (Branch Manager) who will be managing its Tripoli Branch.
<br>The Operations Manager oversees daily operations, drives sales growth, maintains high product quality, and ensures exceptional customer service. This role involves leading, training, and motivating the branch team to meet performance targets while upholding food safety and brand standards.
<br>
<br>Requirements:
<br>- Holder of a related degree
<br>- Minimum 7 years of experience in a similar role
<br>- Strong managerial and leadership skills
A leading F&B Company located in Tripoli is looking for a qualified Catering Sales Manager who will be working at its head office in Tripoli.
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<br>The Catering Sales Manager leads the catering sales team to achieve revenue targets, develop new business, and maintain strong client relationships. The role oversees inquiries, proposals, negotiations, and order confirmations while ensuring accurate pricing, timely follow-up, and a clear handover to operations. The Sales Manager works closely with the Catering Manager and relevant departments to support profitable growth and maintain company service and brand standards.
<br>
<br>Requirements:
<br>- Holder of a related degree
<br>- Minimum 5 years of experience in a similar role
<br>- Strong communication and sales excellence skills
<br>
<br>Only shortlisted candidates will be contacted
A leading F&B Company located in Tripoli is looking for a qualified Catering Sales Manager who will be working at its head office in Tripoli.
<br>
<br>The Catering Sales Manager leads the catering sales team to achieve revenue targets, develop new business, and maintain strong client relationships. The role oversees inquiries, proposals, negotiations, and order confirmations while ensuring accurate pricing, timely follow-up, and a clear handover to operations. The Sales Manager works closely with the Catering Manager and relevant departments to support profitable growth and maintain company service and brand standards.
<br>
<br>Requirements:
<br>- Holder of a related degree
<br>- Minimum 5 years of experience in a similar role
<br>- Strong communication and sales excellence skills
<br>
<br>Only shortlisted candidates will be contacted
<p><b>Description</b></p><p><br></p><p>A leading furniture company in Lebanon is looking for an experienced and motivated Branch Manager to join its team.</p><p><br></p><p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
Project Manager
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<br>We are looking for an experienced Project Manager to join our Product Development team.
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<br>Requirements:
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<br>Bachelor’s degree in Business Administration, IT, Engineering, Finance, or related field.
<br>Minimum 5 years of project management experience.
<br>Experience in fintech, banking, digital payments, or technology is preferred.
<br>Strong leadership, communication, and organizational skills.
<br>PMP, PRINCE2, Agile, or Scrum certification is a plus.
<br>Fluency in English and Arabic.
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<br>Interested candidates can send their CV to hrexecutive@xportbng.com with “Project Manager” in the subject line
Commercial Manager
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<br>We are looking for an experienced Commercial Manager to lead commercial activities, drive business growth, and support the expansion of our operations.
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<br>Requirements:
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<br>Bachelor’s degree in Business Administration, Marketing, or a related field.
<br>Proven experience in commercial management, sales, or business development.
<br>Strong leadership, negotiation, and communication skills.
<br>Experience in developing commercial strategies and identifying new business opportunities.
<br>Ability to manage client and business relationships effectively.
<br>Strong analytical and decision-making skills.
<br>Proficiency in Microsoft Office and CRM systems.
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<br>Interested candidates may send their CV to hrexecutive@xportbng.com with the subject “Commercial Manager.”
A leading F&B company in Tripoli is seeking for its plant and operations a Quality Manager.
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<br>The Quality Manager is responsible for the implementation and maintenance of the quality management system and food safety system.
<br>He/She will be leading a team of 10 employees and supervising daily activities.
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<br>Requirements:
<br>- University Degree in Food Science or related field
<br>- Minimum 7 years of experience in a similar role
<br>- Certified in QMS & FSMS Trainings
<br>- Strong leadership skills with the ability to manage a team across a diverse and large operations