Curriculum Developer Jobs
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<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports to the assigned Senior TVET Instructor or Deputy Principal of Training Centre, as applicable.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree of four years from an accredited educational institution in an approved course of study with major specialization in the field of subject taught.</li><li>No experience at this entry level of TVET Instructor (Civil Eng) - grade 11, is required</li><li>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</li><li>Applicants are required to mention if they are a Palestine refugee. If yes, please provide your Registration Card Number.</li><li>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.</li><li>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</li><li>English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</li></ul>
Trains store staff by reviewing and updating product orientation and sales training materials, and by assessing staff performance and learning needs with the Store Manager.
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<br>Develops and implements new service training programs and delivers training sessions.
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<br>Ensures that sales representatives provide exceptional customer service by assisting with product selection, purchases, returns, and resolving disputes.
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<br>Processes sales transactions when needed.
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<br>Produces and maintains merchandise displays in windows, showcases, and on the sales floor.
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<br>Attracts customers by creating display concepts, following schedules, and assembling display materials.
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<br>Ensures the store is clean, well-organized, and properly merchandised at all times.
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<br>Ensures compliance with all store policies, procedures, and controls.
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<br>Coordinates, plans, organizes, and delegates tasks among staff.
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<br>Maintains inventory by monitoring stock levels and anticipating customer demand.
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<br>Conducts regular audits of the store’s physical and operational condition to ensure quality standards.
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<br>Handles daily banking tasks.
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<br>Troubleshoots daily closing and analyzes shift sales.
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<br>Prepares sales and customer relations reports by analyzing data and addressing customer feedback and complaints.
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<br>Monitors competition by visiting other stores and evaluating product style, quality, and pricing.
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<br>Supports the Store Manager with shift coverage when needed.
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<br>Acts as Store Manager in their absence and serves as key holder when required.
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<br>Handles and resolves customer complaints proactively.
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<br>Performs other duties as assigned
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>AB Group PLLC is a dynamic architecture firm with a passion for delivering innovative and impactful designs. Specializing in hospitality, multifamily, and office projects, we take pride in creating spaces that inspire. We are expanding our talented team and looking for a skilled <strong>Autodesk Revit Draftsperson </strong>to join us remotely from Lebanon.</p><br><br>Job Description<br><p>Position Overview</p><br><p>ABG is seeking a highly responsive, articulate, and results-driven Appointment Setter and HubSpot CRM Manager.<br>
This person will be responsible for contacting new inbound leads within 60 seconds of:</p><br><ul><li>Submitting a contact form through the ABG website.</li><li>Calling ABG’s front desk line.</li><li>Leaving a voicemail or missed call.</li><li>Entering ABG’s lead system through another marketing channel.</li><li>This position requires an exceptionally high sense of urgency. Every minute of delay reduces the likelihood of connecting with and converting a prospective client.</li><li>The successful candidate must have impeccable spoken and written English, a confident telephone presence, strong listening skills, and the ability to communicate professionally with business owners, developers, contractors, investors, property owners, and other decision-makers.</li><li>The role also includes cold calling and cold emailing targeted contact lists to create new relationships and generate opportunities in specific geographic and industry markets.</li></ul><p>Core Responsibilities</p><br><p>Inbound Lead Response</p><br><ul><li>Monitor website inquiries, phone calls, voicemails, emails, and assigned lead notifications throughout working hours.</li><li>Call every new website lead within 60 seconds of form submission.</li><li>Return every missed front desk call within 60 seconds of receiving the notification.</li><li>Answer live calls promptly and professionally whenever assigned to front desk coverage.</li><li>Send an immediate follow-up email when a lead does not answer.</li><li>Continue following up through an organized call and email cadence until the lead:</li><li>Responds.</li><li>Schedules an appointment.</li><li>Requests future follow-up.</li><li>Is confirmed as unqualified.</li><li>Opts out of further communication.</li><li>Never allow an inbound lead to sit in HubSpot without a documented response attempt and scheduled next action.</li></ul><p>Lead Qualification</p><br><ul><li>Conduct an effective initial conversation to understand:</li><li>Prospect name, company, and contact information.</li><li>Project address and geographic location.</li><li>Project type and intended use.</li><li>Requested architectural, engineering, interior design, permitting, or consulting services.</li><li>Current project status.</li><li>Estimated project size and scope.</li><li>Target schedule.</li><li>Preliminary construction or design budget.</li><li>Property ownership or site-control status.</li><li>Decision-makers involved.</li><li>How the prospect heard about ABG.</li><li>Identify whether the opportunity is aligned with ABG’s services and target markets.</li><li>Ask clear and direct questions without making the prospect feel interrogated.</li><li>Avoid providing technical, legal, pricing, or code-related advice beyond the approved qualification script.</li><li>Escalate urgent, high-value, or strategically important opportunities immediately.</li><li>Appointment Setting</li><li>Schedule qualified prospects with the correct ABG team member.</li><li>Confirm the appointment date, time, meeting format, project address, and attendee information.</li><li>Send calendar invitations and confirmation messages immediately.</li><li>Send appointment reminders to improve attendance.</li><li>Reschedule cancelled or missed appointments quickly.</li><li>Ensure the assigned ABG team member has complete qualification notes before the meeting.</li><li>Follow up after the appointment when directed and update the opportunity status in HubSpot.</li></ul><p>HubSpot CRM Management</p><br><ul><li>Serve as the day-to-day owner of sales data quality in HubSpot.</li><li>Create and maintain accurate:</li><li>Contact records.</li><li>Company records.</li><li>Deal records.</li><li>Lead-source information.</li><li>Deal stages.</li><li>Activity records.</li><li>Follow-up tasks.</li><li>Appointment records.</li><li>Log every call, voicemail, email, response, qualification note, appointment, and follow-up action.</li><li>Ensure every open lead has:</li><li>A clearly assigned owner.</li><li>The correct pipeline stage.</li><li>Complete contact information.</li><li>A documented last activity.</li><li>A scheduled next action.</li><li>A realistic follow-up date.</li><li>Move deals through ABG’s sales pipeline based on verified activity:</li><li>First Contact.</li><li>Discovery.</li><li>Send Fee.</li><li>Fee Sent.</li><li>Standby.</li><li>Accepted.</li><li>Send Contract.</li><li>Contract Sent.</li><li>Project Won or Project Lost.</li><li>Prevent duplicate contacts, companies, and deals.</li><li>Standardize naming conventions and correct incomplete or inaccurate records.</li><li>Identify stale deals, overdue tasks, missing follow-ups, and opportunities without recent activity.</li><li>Maintain lead lists, call queues, workflows, templates, sequences, and reporting dashboards.</li><li>Produce daily and weekly reports covering:</li><li>New inbound leads.</li><li>Average response time.</li><li>Leads contacted within 60 seconds.</li><li>Contact rate.</li><li>Qualified leads.</li><li>Appointments scheduled.</li><li>Appointment attendance rate.</li><li>Outbound calls and emails.</li><li>New relationships created.</li><li>Pipeline-stage movement.</li><li>Stale or neglected opportunities.</li><li>CRM data-quality issues.</li><li>Cold Calling and Cold Emailing</li></ul><p>Conduct structured outbound campaigns targeting ABG’s priority markets.</p><br><ul><li>Call and email prospective:</li><li>Real estate developers.</li><li>General contractors.</li><li>Commercial property owners.</li><li>Real estate investors.</li><li>Brokers and tenant representatives.</li><li>Property managers.</li><li>Franchise owners and operators.</li><li>Restaurant and hospitality groups.</li><li>Retail and industrial businesses.</li><li>Multifamily and residential developers.</li><li>Strategic referral partners.</li><li>Research contacts and verify names, titles, companies, telephone numbers, email addresses, locations, and market relevance.</li><li>Use approved scripts and email templates while keeping conversations natural and personalized.</li><li>Introduce ABG’s capabilities clearly and confidently.</li><li>Focus on building relationships, identifying upcoming projects, and securing introductory meetings.</li><li>Handle common objections professionally and continue the conversation without becoming aggressive.</li><li>Document all outbound activity and prospect responses in HubSpot.</li><li>Create follow-up tasks for every viable prospect.</li><li>Maintain organized prospect lists by market, relationship type, campaign, and opportunity status.</li><li>Provide feedback on which industries, messages, and contact lists generate the strongest results.</li></ul><p>Non-Negotiable Performance Standards</p><br><ul><li>Demonstrate an exceptional sense of urgency at all times.</li><li>Contact new inbound leads within 60 seconds during assigned coverage hours.</li><li>Maintain impeccable spoken and written English.</li><li>Communicate clearly without grammatical errors, excessive filler words, slang, or an unprofessional tone.</li><li>Remain available and attentive during scheduled lead-response coverage.</li><li>Treat every inbound inquiry as a time-sensitive potential client.</li><li>Complete CRM updates immediately after each interaction.</li><li>Never rely on memory or personal notes in place of HubSpot documentation.</li><li>Never leave a lead without a clearly documented next action.</li><li>Follow through on commitments without repeated reminders.</li><li>Maintain a polished, confident, helpful, and professional demeanor.</li><li>Protect confidential client, project, and company information.</li><li>Key Performance Indicators</li></ul><p>Percentage of inbound leads called within 60 seconds.</p><br><ul><li>Average first-response time.</li><li>Inbound lead contact rate.</li><li>Qualified-lead rate.</li><li>Appointment-setting rate.</li><li>Appointment attendance rate.</li><li>Missed appointment recovery rate.</li><li>Number of outbound calls completed.</li><li>Number of personalized outbound emails sent.</li><li>Outbound contact and response rate.</li><li>Number of qualified outbound appointments scheduled.</li><li>Number of new strategic relationships created.</li><li>Percentage of CRM records with complete required information.</li><li>Percentage of open opportunities with a scheduled next activity.</li><li>Number of stale or overdue opportunities.</li><li>Accuracy and timeliness of daily and weekly reports.</li><li>Required Qualifications</li></ul><p>Exceptional spoken and written English.</p><br><ul><li>Clear, confident, and professional telephone voice.</li><li>Strong listening, questioning, and note-taking skills.</li><li>Demonstrated success in appointment setting, inside sales, lead qualification, business development, or customer service.</li><li>Experience using HubSpot CRM or a comparable CRM platform.</li><li>Ability to learn ABG’s services, target markets, qualification criteria, and sales process.</li><li>Ability to work quickly without sacrificing accuracy or professionalism.</li><li>Strong organizational skills and consistent attention to detail.</li><li>Ability to manage a high volume of calls, emails, tasks, and records.</li><li>Comfortable speaking with senior decision-makers and business owners.</li><li>Ability to handle rejection and objections without losing momentum.</li><li>Reliable internet, telephone access, and a professional work environment if working remotely.</li></ul><br>Qualifications<br><p>Preferred Qualifications</p><br><ul><li>Experience managing HubSpot contacts, companies, deals, tasks, lists, workflows, sequences, and reports.</li><li>Experience in architecture, engineering, construction, commercial real estate, professional services, or a related industry.</li><li>Experience with business-to-business cold calling and email outreach.</li><li>Familiarity with calendar scheduling, email platforms, contact databases, and list-building tools.</li><li>Experience qualifying projects involving architecture, engineering, permitting, construction, development, or property improvements.</li></ul><p>Personal Characteristics</p><br><ul><li>Urgent and highly responsive.</li><li>Persistent without being pushy.</li><li>Organized and process-oriented.</li><li>Competitive and motivated by measurable results.</li><li>Comfortable being held accountable to activity and conversion targets.</li><li>Professional under pressure.</li><li>Coachable and receptive to call reviews and feedback.</li><li>Proactive in identifying problems and recommending improvements.</li><li>Consistent, dependable, and disciplined.</li><li>Focused on creating an excellent first impression of ABG.</li></ul><p>What Success Looks Like</p><br><ul><li>Prospective clients are contacted while their interest is at its highest.</li><li>Every lead receives fast, professional, and persistent follow-up.</li><li>Qualified prospects are consistently converted into scheduled appointments.</li><li>ABG’s HubSpot pipeline is accurate, current, and easy for leadership to manage.</li><li>No viable opportunity is lost because of slow response, poor communication, or missing follow-up.</li><li>Outbound campaigns create measurable new relationships and qualified opportunities in ABG’s target markets.</li><li>ABG’s leadership receives reliable reporting and has complete visibility into every active prospect and next action.</li></ul><p>Candidate Evaluation</p><br><ul><li>Final candidates may be asked to complete:</li><li>A mock inbound lead-response call.</li><li>A cold-call role-play.</li><li>A written follow-up email exercise.</li><li>A HubSpot data-entry and pipeline-management exercise.</li><li>A spoken-English and communication assessment.</li></ul><br>Additional Information<br><p><strong>What We Offer:</strong></p><br><ul><li>· Supportive and collaborative team environment that values innovation and creativity.</li><li>· Opportunities for professional growth and skill development.</li><li>· The chance to contribute to exciting and impactful architectural projects.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Facility Management</p><br><br>Job Description<br><p>Are you organised, analytical, and ready to take on a fast-paced role where every day brings something new? We’re looking for Operations Coordinators for one of our companies in US with excellent English skills and strong problem-solving abilities to join a dynamic and growing team.</p><br><p> Location: On-site – Jdaideh</p><br><p> Schedule: Monday to Friday, 4:00 PM – 1:00 AM</p><br><p> Compensation: Competitive salary with performance-based growth</p><br><p><strong><u>What You’ll Do:</u></strong></p><br><p>Research and source qualified service providers across the U.S. and build long-term partnerships Conduct calls to negotiate rates, coordinate schedules, and confirm technical assessments Analyze data and research repair options to develop accurate technical quotes and work plans Handle procurement, ensuring materials, components, and equipment are correctly ordered and delivered on time Keep internal systems accurately updated with documentation, photos, invoices, and approvals</p><br><p><strong><u>What’s in It for You:</u></strong></p><br><p> Positive, people-first work culture</p><br><p> Gym access & wellness perks</p><br><p> Healthy snacks and meal plans</p><br><p> Fun team events and social activities</p><br><p> Career growth, training & personal development opportunities</p><br><br>Qualifications<br><p><strong><u>Who You Are:</u></strong></p><br><ul><li>Fluent in English (written and spoken)</li><li>Strong communicator and skilled negotiator</li><li>Naturally curious and loves researching new topics</li><li>Solution-oriented and adaptable under pressure</li><li>Organized, reliable, and detail-focused</li><li>Coachable, collaborative, and eager to grow</li></ul><br><br> </div>
<div><strong><u><font size="3">JOB PURPOSE</font></u></strong></div><div><font size="3"><br></font></div><div><font size="3">The Imports/Export agent is responsible on the daily import or export activities at AMM GATEWAY operations, reporting to different shifts, AMM GATEWAY agent will be holding tasks related to inbound flights recovery/clearance or outbound flights export. The agent is also responsible in helping to achieve Gateway KPI’s through effectively working together as a team with the rest of the Gateway staffs and while holding different tasks depending on shifts roster. </font></div><div><u><br></u></div><div><div><font size="3"><strong><u>PRINCIPAL ACCOUNTABILITIES</u></strong></font></div><div><ul><li><font size="3">Provide a high level of customer service while processing inbound or outbound tasks, taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.</font></li><li><font size="3">Follow Gateway inbound clearance procedures as outlined in the GATEWAY manual to comply with the GSOP procedures and safe working practices.</font></li><li><font size="3">Maintain a clean desk policy and file all documents required for storing paper works in a systematic way which are easy to access when required.</font></li><li><font size="3">Daily updates on clearance status of all shipments held in AMM GATEWAY for clearance using different DHL applications.</font></li><li><font size="3">Daily check points to be created for network visibility using appropriate exception codes for different activities at AMM GATEWAY.</font></li><li><font size="3">Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on transit time, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.</font></li><li><font size="3">Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly.</font></li><li><font size="3">Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit by learning all activities within the department.</font></li></ul><div><strong><u><font size="3"><br></font></u></strong></div><div><strong><u><font size="3">NATURE AND SCOPE</font></u></strong></div></div></div><div><font size="3"><br></font></div><div><div><font size="3"><strong>Context</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The Gateway import agent department has been structured to provide telephone assistance to customers (internal and external) when making inquiries, logging in customer requests, assisting customers on clearance requirements and inquiries with regards to delayed or missing shipments. The department expands DHL’s capabilities, both re-actively and pro-actively, to ensure that all customers (internal and external) experience consistently high levels of service at all times. </font></div><div><font size="3"><br></font></div><div><font size="3">The multifunctional Gateway import Agent must ensure that service levels are constantly met and exceeded through accurate updates, trace escalations and regular communication with both the network and the customer. </font></div><div><font size="3"><br></font></div><div><font size="3"><strong>Reporting Relationships</strong></font></div><div><font size="3"><br></font></div><div><font size="3">Reports directly to the Gateway supervisor.</font></div><div><font size="3"><br></font></div><div><font size="3"><strong>Contact</strong></font></div><div><font size="3"><br></font></div><div><font size="3">External</font></div><div><ul><li><font size="3">Customers</font></li><li><font size="3">DHL Network</font></li></ul></div><div><font size="3">Internal </font></div><div><ul><li><font size="3">Ground Operation</font></li><li><font size="3">Customer Care </font></li><li><font size="3">CS Manager & Supervisors</font></li><li><font size="3">Air operations </font></li><li><font size="3">Sales</font></li><li><font size="3">Accounts</font></li><li><font size="3">Customer Accounting</font></li><li><font size="3">Service center T/L</font></li></ul></div><div><font size="3"><strong>Problem Solving</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The job holder must take ownership of all customer inquiries and queries and provide alternatives and solutions closing it out at their end. Traces must be logged and followed up regularly to deliver optimum levels of service at all time. For escalations the jobholder must follow the network standards and consult with the Team Leader/Supervisor if unsure.</font></div><div><font size="3"><br></font></div><div><font size="3"><strong>Decision Making</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The jobholder will be responsible for giving accurate clearance information to customs agents as instructed by the importer with the ultimate objective being service excellence and customer satisfaction. They must communicate all delays and other service issues to the Team leader/ Supervisor.</font></div><div><font size="3"><br></font></div><div><font size="3"><strong>Planning and Organization</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The job holder must be highly organized in while holding tasks at AMM GATEWAY, daily follow – ups and plan a course of action to ensure that set targets and goals are achieved consistently.</font></div><div><font size="3"><br></font></div><div><div><font size="3"><strong>Job Challenge</strong></font></div><div><font size="3"><br></font></div><div><font size="3">The jobholder must always be pro-active and energetic when dealing with customers efficiency in work practices and effective and friendly communication will be key to delighting our customers, adopt DHL “Right from first time” principle.</font></div><div><font size="3">The jobholder must constantly strive to keep self-updated on all DHL processes, systems, products, technology and set and strive to achieve higher standards, ready to work on different shifts and Gateway operations task.</font></div><div><br></div><div><br></div><div><font size="3"><strong>KNOWLEDGE, SKILLS AND EXPERIENCE</strong></font></div><div><ul><li><font size="3">Sound educational back ground with knowledge of the Service Industry, an added advantage.</font></li><li><font size="3">Sound knowledge of custom clearance procedures. </font></li><li><font size="3">Working knowledge of Microsoft Word, Excel and Power Point.</font></li><li><font size="3">Good oral and written communication skills – English & Arabic. </font></li><li><font size="3">Self motivated individual capable of taking ownership and working independently.</font></li><li><font size="3">Tolerance for stress in a fast paced working environment.</font></li><li><font size="3">Excellent planning and organising skills.</font></li><li><font size="3">Passion for delighting customers.</font></li><li><font size="3">Good team player.</font></li><li><font size="3">Adheres to policies and procedures.</font></li><li><font size="3">Possesses good relationship building and interpersonal skills.</font></li></ul></div></div></div>
<p><h4>Job purpose</h4>
<p>Responsible for collecting accurate and timely competitor and market pricing data from the field — through store visits, market surveys, and price checks — and reporting it in a structured, reliable manner to support Tawfeer’s pricing, commercial, and supply chain decisions.</p>
<h4>Key roles & responsibilities</h4>
<h4>Policies & procedures</h4>
<ul>
<li>Implement the SPBI Department’s set policies and procedures and comply with Tawfeer’s other policies.</li>
<li>Follow the assigned route plan, visit schedule, and data-collection standards.</li>
</ul>
<h4>Field price collection</h4>
<ul>
<li>Visit competitor stores, markets, and outlets per the assigned schedule to collect shelf and promotional prices.</li>
<li>Record prices accurately by SKU, brand, size, and pack, including promotions, discounts, and out-of-stock items.</li>
<li>Capture supporting evidence (photos, pack details) where required and note observations on availability and assortment.</li>
<li>Cover the assigned list of priority items and categories completely on each visit.</li>
</ul>
<h4>Data accuracy & reporting</h4>
<ul>
<li>Enter collected prices into the designated template, app, or system promptly and accurately.</li>
<li>Verify entries for completeness and correctness before submission and flag anomalies or suspicious prices.</li>
<li>Submit daily/weekly price-collection reports within the required deadlines.</li>
<li>Highlight significant competitor price changes, new promotions, and new product launches to the direct manager.</li>
</ul>
<h4>Coordination & conduct</h4>
<ul>
<li>Coordinate with the Pricing Manager on routes, priorities, and data needs.</li>
<li>Maintain professional and discreet conduct during competitor and market visits.</li>
<li>Care for assigned collection devices and materials and report issues promptly.</li>
</ul>
<h4>Requirements</h4>
<h4>Educational qualifications</h4>
<ul>
<li>High-school diploma; basic literacy, numeracy, and computer/mobile-app skills required.</li>
</ul>
<h4>Work experience</h4>
<ul>
<li>0-2 years of experience in data collection, merchandising, retail, or a related field; field-survey experience is a plus.</li>
</ul>
<h4>Skills & competencies</h4>
<ul>
<li>Accuracy and attention to detail.</li>
<li>Reliability, punctuality, and integrity.</li>
<li>Basic computer and mobile-app proficiency for data entry.</li>
<li>Organization and time management to cover routes efficiently.</li>
<li>Communication and observation skills.</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>Responsible for collecting accurate and timely competitor and market pricing data from the field — through store visits, market surveys, and price checks — and reporting it in a structured, reliable manner to support Tawfeer’s pricing, commercial, and supply chain decisions.</p>
<h4>Key roles & responsibilities</h4>
<h4>Policies & procedures</h4>
<ul>
<li>Implement the SPBI Department’s set policies and procedures and comply with Tawfeer’s other policies.</li>
<li>Follow the assigned route plan, visit schedule, and data-collection standards.</li>
</ul>
<h4>Field price collection</h4>
<ul>
<li>Visit competitor stores, markets, and outlets per the assigned schedule to collect shelf and promotional prices.</li>
<li>Record prices accurately by SKU, brand, size, and pack, including promotions, discounts, and out-of-stock items.</li>
<li>Capture supporting evidence (photos, pack details) where required and note observations on availability and assortment.</li>
<li>Cover the assigned list of priority items and categories completely on each visit.</li>
</ul>
<h4>Data accuracy & reporting</h4>
<ul>
<li>Enter collected prices into the designated template, app, or system promptly and accurately.</li>
<li>Verify entries for completeness and correctness before submission and flag anomalies or suspicious prices.</li>
<li>Submit daily/weekly price-collection reports within the required deadlines.</li>
<li>Highlight significant competitor price changes, new promotions, and new product launches to the direct manager.</li>
</ul>
<h4>Coordination & conduct</h4>
<ul>
<li>Coordinate with the Pricing Manager on routes, priorities, and data needs.</li>
<li>Maintain professional and discreet conduct during competitor and market visits.</li>
<li>Care for assigned collection devices and materials and report issues promptly.</li>
</ul>
<h4>Requirements</h4>
<h4>Educational qualifications</h4>
<ul>
<li>High-school diploma; basic literacy, numeracy, and computer/mobile-app skills required.</li>
</ul>
<h4>Work experience</h4>
<ul>
<li>0-2 years of experience in data collection, merchandising, retail, or a related field; field-survey experience is a plus.</li>
</ul>
<h4>Skills & competencies</h4>
<ul>
<li>Accuracy and attention to detail.</li>
<li>Reliability, punctuality, and integrity.</li>
<li>Basic computer and mobile-app proficiency for data entry.</li>
<li>Organization and time management to cover routes efficiently.</li>
<li>Communication and observation skills.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The ultimate result of service is to contribute to the implementation of the work programme on public finance (debt and fiscal policy), including support to the Social Expenditure Monitor (SEM) and related analytical work on financial flows to food systems: Research inputs, including analytical, statistical, and knowledge products, on SEM, and fiscal policy issues Mapped and updated national budget line data on public social expenditure in selected Arab countries, including classification of food systems-related expenditures in Jordan Compiled and maintained macroeconomic and public finance databases, with accompanying quantitative analysis Data visualizations and training materials, including user manuals, supporting technical assistance to national teams on debt and fiscal policy tools and portals Contribution to national and regional capacity-development workshops and consultation meetings on social expenditure monitoring and fiscal policy issues</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A master's degree or equivalent in economics, finance, or related field is required. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</li><li>A minimum of five (5) years of professional work experience in data collection, analysis, and research in the field of public finance is required. The minimum years of relevant experience is reduced to three (3) years for candidates who possess a first-level university degree.</li><li>At least two (2) years of practical experience in analyzing budgets of the Arab regional using advanced quantitative methods is desirable.</li><li>Advanced skills in data science are desirable</li><li>English and French are the working languages of the United Nations Secretariat. For this position, fluency in oral and written English and Arabic are required. Knowledge of French is desirable.</li></ul><p></p></section>
<p><br></p><p><b>Responsibilities </b></p><p><br></p><p>Supports the design and development of learning programmes and curricula including supporting in organizing and conducting occupational and competency analyses within their area of specialization, drafting programme profiles, learning guides and manuals, assessing and integrating new and emerging technologies into the subject specializations, and assisting in integrating career guidance and counselling in the learning programmes. Facilitates the delivery of the school-based and work-based learning programmes assigned to them including designing and preparing training venues, identifying and proper utilizing of the facilities and equipment, selecting the trainees, developing inclusive training (lessons) plans, facilitating and managing learning in classrooms, laboratories, workshops, and workplaces, employing adult learning strategies including integrating trainees with disabilities and special learning needs, and mainstreaming Occupational Health and Safety (OSH) and core skills for life and work in the learning delivery. Designs student assessments both formative and summative assessments, practice-based and knowledge-based skills tests; Develops assessment sheets, grids and inclusive skills assessment implementation plans including assessment of core skills and Occupational Safety and Health (OSH); Conducts knowledge and practice-based assessments and tests according to the assessment implementation plan. Builds linkages with employers, workers, and TVET instructors in their specialisations; Collects and utilises available labour market information (LMI) for their training courses; supports conducting and analysing skills needs and anticipation assessments, employers surveys, trainees and graduate trace studies to identify skills gaps, needs, and mismatches for their learning programmes. Applies quality assurance tools and processes across the training cycle of their training courses according to UNRWA TVET Quality Assurance Framework. Supports TVET greening and digitalization initiatives and activities; Designs and implements green and digital learning programmes; Integrates green and digital skills into their training courses; Develops and facilitates synchronous and asynchronous training sessions. Collaborates with other instructors and staff members in coordinating the teaching and learning process, keeping respectful environment at the Centre, maintaining order and discipline in the Centre, and implementing well-organized co-curricular activities, supporting the design and implementation of the Occupational Health and Safety (OSH) measures and tools and reports on incidents and risks in the Centre. Performs such other duties as may be assigned</p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Following Instructions and Procedures Relating and Networking Creating and Innovating Applying Technical Expertise Planning and Organizing</p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>A university degree of four years from an accredited educational institution in an approved course of study with major specialization in the field of subject taught.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>No experience at this entry level of TVET Instructor (Commercial) - grade 11, is required</p><p>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</p><p>Applicants are required to mention if they are a Palestine refugee. If yes, please provide your Registration Card Number.</p><p>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required.</p><p>The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult)</p>
<p>Supports the design and development of learning programmes and curricula including supporting in organizing and conducting occupational and competency analyses within their area of specialization, drafting programme profiles, learning guides and manuals, assessing and integrating new and emerging technologies into the subject specializations, and assisting in integrating career guidance and counselling in the learning programmes. Facilitates the delivery of the school-based and work-based learning programmes assigned to them including designing and preparing training venues, identifying and proper utilizing of the facilities and equipment, selecting the trainees, developing inclusive training (lessons) plans, facilitating and managing learning in classrooms, laboratories, workshops, and workplaces, employing adult learning strategies including integrating trainees with disabilities and special learning needs, and mainstreaming Occupational Health and Safety (OSH) and core skills for life and work in the learning delivery. Designs student assessments both formative and summative assessments, practice-based and knowledge-based skills tests; Develops assessment sheets, grids and inclusive skills assessment implementation plans including assessment of core skills and Occupational Safety and Health (OSH); Conducts knowledge and practice-based assessments and tests according to the assessment implementation plan. Builds linkages with employers, workers, and TVET instructors in their specialisations; Collects and utilises available labour market information (LMI) for their training courses; supports conducting and analysing skills needs and anticipation assessments, employers surveys, trainees and graduate trace studies to identify skills gaps, needs, and mismatches for their learning programmes. Applies quality assurance tools and processes across the training cycle of their training courses according to UNRWA TVET Quality Assurance Framework. Supports TVET greening and digitalization initiatives and activities; Designs and implements green and digital learning programmes; Integrates green and digital skills into their training courses; Develops and facilitates synchronous and asynchronous training sessions. Collaborates with other instructors and staff members in coordinating the teaching and learning process, keeping respectful environment at the Centre, maintaining order and discipline in the Centre, and implementing well-organized co-curricular activities, supporting the design and implementation of the Occupational Health and Safety (OSH) measures and tools and reports on incidents and risks in the Centre. Performs such other duties as may be assigned</p><p><strong>Desired Candidate Profile</strong></p><ul><li>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</li><li>Following Instructions and Procedures</li><li>Relating and Networking</li><li>Creating and Innovating</li><li>Applying Technical Expertise</li><li>Planning and Organizing</li><li>Education: A university degree of four years from an accredited educational institution in an approved course of study with major specialization in the field of subject taught.</li><li>Job - Specific Qualification: Not available.</li><li>Work Experience: No experience at this entry level of TVET Instructor (Trade Theory) - grade 11, is required</li><li>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</li><li>Applicants are required to mention if they are a Palestine refugee. If yes, please provide your Registration Card Number.</li><li>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.</li><li>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</li><li>Languages: English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult)</li></ul>
<p>We are growing! We are currently looking to hire a Freelance Video & Content Creator to work with us remotely .</p><p>Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact. Our clients include the world s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p><p>We’re looking for a Freelance Video & Content Creator to produce short-form, mobile-first video for CXG Learn, our learning platform for luxury and premium brands. Think elevated, engaging, Insta-story style learning theory capsules, client scenarios, and animated formats that feel as premium as the brands we serve. The ideal candidate brings strong visual storytelling, a sharp eye for pacing, and the ability to deliver polished, on-brand video efficiently and at volume. A note on tools: Video production here uses familiar, standard tools the focus is on quality, consistency, and a natural fit with our mobile-first, premium look and feel.</p><strong>Key Responsibilities</strong><ul><li><strong>Short-Form Video Production</strong> Create short learning videos: theory videos, GIF-style videos, avatar videos, and immersive client-scenario videos. Design for mobile first portrait video, with landscape adaptations where needed.</li><li><strong>Editing & Motion</strong> Handle editing, subtitles, overlays, and motion graphics to a premium standard. Apply consistent transitions, framing, voice, and music aligned to the CXG Learn style.</li><li><strong>Content Adaptation</strong> Adapt and repurpose content across formats, languages, and learning paths. Source or integrate stock and AI-generated visuals where appropriate.</li><li><strong>Collaboration</strong> Work with the marketing and learning teams, iterating quickly through feedback. Apply and help maintain the CXG Learn creative and video guidelines.</li></ul><strong>What will you bring along?</strong><ul><li><strong>Core Skills</strong> Strong short-form video and motion design skills with a premium sensibility. Proficiency in editing and motion tools (Adobe Premiere Pro, After Effects, or similar). Experience with portrait/mobile-first video, subtitles, overlays, and motion graphics. An eye for pacing, rhythm, and visual storytelling. Proficient French speaker Bonus: avatar-based content, AI video tools, or sound design.</li><li><strong>Experience</strong> 3+ years producing short-form video or motion content, ideally for premium or digital-first brands. A showreel or portfolio demonstrating polished, on-brand video. E-learning or luxury/retail experience is a plus.</li><li><strong>Behavioural Attributes</strong> Efficient and organized, comfortable managing volume with consistent quality. Proactive and adaptable in a remote, deadline-driven environment. Collaborative, with strong communication and attention to detail. A passion for continuous learning and emerging content trends.</li></ul><p>Why Join CXG?</p><ul><li>Work on high-impact learning experiences for globally recognized luxury brands.</li><li>Help shape a premium learning platform from the ground up.</li><li>Collaborate with a dynamic, multicultural team that values innovation and creativity.</li><li>A flexible, ongoing freelance engagement with room to grow.</li></ul><p>If you love telling premium stories in short, mobile-first video, we d love to see your reel.</p><p><strong>Desired Candidate Profile</strong></p><h2>What We’re Looking For</h2><p>We’re looking for a Freelance Video & Content Creator to produce short-form, mobile-first video for CXG Learn, our learning platform for luxury and premium brands. Think elevated, engaging, Insta-story style learning theory capsules, client scenarios, and animated formats that feel as premium as the brands we serve. The ideal candidate brings strong visual storytelling, a sharp eye for pacing, and the ability to deliver polished, on-brand video efficiently and at volume. A note on tools: Video production here uses familiar, standard tools the focus is on quality, consistency, and a natural fit with our mobile-first, premium look and feel.</p><h2>What will you bring along?</h2><ul><li><strong>Core Skills</strong> Strong short-form video and motion design skills with a premium sensibility. Proficiency in editing and motion tools (Adobe Premiere Pro, After Effects, or similar). Experience with portrait/mobile-first video, subtitles, overlays, and motion graphics. An eye for pacing, rhythm, and visual storytelling. Proficient French speaker Bonus: avatar-based content, AI video tools, or sound design.</li><li><strong>Experience</strong> 3+ years producing short-form video or motion content, ideally for premium or digital-first brands. A showreel or portfolio demonstrating polished, on-brand video. E-learning or luxury/retail experience is a plus.</li><li><strong>Behavioural Attributes</strong> Efficient and organized, comfortable managing volume with consistent quality. Proactive and adaptable in a remote, deadline-driven environment. Collaborative, with strong communication and attention to detail. A passion for continuous learning and emerging content trends.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are growing! We are currently looking to hire a <strong>Freelance Video & Content Creator </strong>to work with us remotely .</p><br><p><u><strong>Who we are:</strong></u></p><br><p>Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of <strong>data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</strong></p><br><p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.</p><br><p>Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p><br><p><strong>What We’re Looking For</strong></p><br><p>We’re looking for a Freelance Video & Content Creator to produce short-form, mobile-first video for CXG Learn, our learning platform for luxury and premium brands. Think elevated, engaging, “Insta-story” style learning — theory capsules, client scenarios, and animated formats that feel as premium as the brands we serve.</p><br><p>The ideal candidate brings strong visual storytelling, a sharp eye for pacing, and the ability to deliver polished, on-brand video efficiently and at volume.</p><br><p><strong>A note on tools: </strong>Video production here uses familiar, standard tools — the focus is on quality, consistency, and a natural fit with our mobile-first, premium look and feel.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Short-Form Video Production</strong></p><br><ul><li>Create short learning videos: theory videos, GIF-style videos, avatar videos, and immersive client-scenario videos.</li><li>Design for mobile first — portrait video, with landscape adaptations where needed.</li></ul><p><strong>Editing & Motion</strong></p><br><ul><li>Handle editing, subtitles, overlays, and motion graphics to a premium standard.</li><li>Apply consistent transitions, framing, voice, and music aligned to the CXG Learn style.</li></ul><p><strong>Content Adaptation</strong></p><br><ul><li>Adapt and repurpose content across formats, languages, and learning paths.</li><li>Source or integrate stock and AI-generated visuals where appropriate.</li></ul><p><strong>Collaboration</strong></p><br><ul><li>Work with the marketing and learning teams, iterating quickly through feedback.</li><li>Apply and help maintain the CXG Learn creative and video guidelines.</li></ul> </div>
<p><h4>Description</h4>
<p>We're looking for a talented graphic designer to work part-time for a beverages company in KSA.<br>
As a graphic designer, you will be responsible for creating out of the box designs and visual concepts that effectively communicate the client's brand message and resonate with the client's target audience across various platforms. Your creativity and design skills will play a crucial role in enhancing the clients' brand identity. If you have a passion for design and an eye for detail, then this is the role for you!</p>
<h4>Main responsibilities</h4>
<ul>
<li>Design creation: Develop visually engaging content for digital and print materials such as social media, websites, and packaging.</li>
<li>Brand development: Develop the brand guidelines and collaborate with the marketing team to create consistent design elements that align with the client's brand guidelines.</li>
<li>Stakeholder collaboration: Present design ideas and concepts to stakeholders, incorporating feedback to refine designs for optimal impact.</li>
<li>Project management: Manage multiple design projects simultaneously, ensuring deadlines are met while maintaining high-quality standards.</li>
<li>Trend research: Stay updated on industry trends, design techniques, and tools to continuously enhance your skills and contribute innovative ideas.</li>
<li>Collaboration with teams: Work alongside other creative professionals, such as writers and marketers, to create cohesive campaigns that resonate with our audience.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Educational background: Bachelor’s degree in graphic design, visual arts, or a related field.</li>
<li>Experience: Minimum of 2 years experience in graphic design, preferably in an agency setting.</li>
<li>Design skills: Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other design software.</li>
<li>Portfolio: A strong portfolio showcasing your design skills and creativity across various projects.</li>
<li>Attention to detail: Strong eye for aesthetics and details, ensuring quality in every design.</li>
<li>Communication skills: Excellent verbal and written communication skills in both Arabic and English to effectively collaborate with team members and clients.</li>
<li>Creativity & innovation: Ability to think outside the box and bring fresh ideas to life.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We're looking for a talented graphic designer to work part-time for a beverages company in KSA.<br>
As a graphic designer, you will be responsible for creating out of the box designs and visual concepts that effectively communicate the client's brand message and resonate with the client's target audience across various platforms. Your creativity and design skills will play a crucial role in enhancing the clients' brand identity. If you have a passion for design and an eye for detail, then this is the role for you!</p>
<h4>Main responsibilities</h4>
<ul>
<li>Design creation: Develop visually engaging content for digital and print materials such as social media, websites, and packaging.</li>
<li>Brand development: Develop the brand guidelines and collaborate with the marketing team to create consistent design elements that align with the client's brand guidelines.</li>
<li>Stakeholder collaboration: Present design ideas and concepts to stakeholders, incorporating feedback to refine designs for optimal impact.</li>
<li>Project management: Manage multiple design projects simultaneously, ensuring deadlines are met while maintaining high-quality standards.</li>
<li>Trend research: Stay updated on industry trends, design techniques, and tools to continuously enhance your skills and contribute innovative ideas.</li>
<li>Collaboration with teams: Work alongside other creative professionals, such as writers and marketers, to create cohesive campaigns that resonate with our audience.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Educational background: Bachelor’s degree in graphic design, visual arts, or a related field.</li>
<li>Experience: Minimum of 2 years experience in graphic design, preferably in an agency setting.</li>
<li>Design skills: Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other design software.</li>
<li>Portfolio: A strong portfolio showcasing your design skills and creativity across various projects.</li>
<li>Attention to detail: Strong eye for aesthetics and details, ensuring quality in every design.</li>
<li>Communication skills: Excellent verbal and written communication skills in both Arabic and English to effectively collaborate with team members and clients.</li>
<li>Creativity & innovation: Ability to think outside the box and bring fresh ideas to life.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The consultant is expected to draft a paper that develops a framework outlining the key determinants for advancing care reforms and systems.<br> Work Location<br>Remote<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>Background Around the world, societies and economies are undergoing socio-demographic changes such as ageing populations, low fertility rates, urbanization, increased migration, widespread crises and conflicts, and climate change, which have all intensified the demand for care. However, while gaining global importance, care work still remains invisible and undervalued, often relegated to informal and unpaid labour, disproportionately borne by women, thus hindering their empowerment. Although this trend is observed globally, it is particularly acute in the Arab region where women undertake 80 to 90 per cent of all unpaid care work and spend 4.7 times more time than men on these responsibilities, exceeding the global average of 3.62 . Unpaid care work hinders women’s visibility and participation in public economic and political spheres as well as in decision-making processes in the Arab region. The disproportionate unpaid care work undertaken by women limits their economic engagement and opportunities, as it makes it challenging for them to balance work and family responsibilities. Additionally, women often face gender stereotypes, limited professional development opportunities, and an institutional culture that marginalizes their contributions. Women’s economic and political participation in the region remain low compared to global averages. In 2025, women’s labour force participation was only 19 per cent, less than half the global average of 49 per cent, making it the lowest rate worldwide . Women’s political representation shows a similarly stark gap. In December 2025, women held only 27 per cent of national parliamentary seats globally, with an even lower share in the Middle East and North Africa at around 16 per cent, the lowest in the world . However, there has been growing regional momentum realizing gains in the care economy with many countries in the Arab region offering instructive examples of care reforms. Nevertheless, these reforms are often sector-specific, focusing on one policy area such as labour without approaching care in a holistic manner interconnected across different sectors and policy areas. Within this context, understanding the political economy which examines how social, economic, and political factors shape care policies and systems becomes a pressing priority. Building on these reform efforts in the Arab region and looking at breakthroughs in care policymaking globally, including Latin America which has been particularly active in advancing comprehensive care systems, it is increasingly important to understand how care, often framed solely as a gender equality issue, intersects with other major development issues and policy domains. This highlights the regional need for policies that recognize care as a central element of sustainable economies and redistribute it among different stakeholders including the state. Ongoing inter-regional collaboration between UN regional commissions, namely ESCWA and the United Nations Economic Commission for Latin America and the Caribbean (ECLAC) including through a project on advancing care policies for transformative recovery in Latin America and the Caribbean, Asia-Pacific and the Arab states, seeks to draw lessons from Latin American countries’ experiences in advancing comprehensive care systems. Given the inherent political nature of care policymaking, it is essential to understand what prompts political actors to prioritize care. A key driver is awareness around the critical role care plays in society and its far-reaching implications for economic and social well-being. When care is made visible as a cross-cutting issue that affects economic growth, labour force participation, health outcomes, social cohesion, and gender equality, it is more likely to gain traction in political discourse and influence the selection of policy instruments, thereby driving change in laws, budgets, and institutional support for care systems. Objective and methodology ESCWA seeks to hire a consultant to assist in drafting a paper, in collaboration with ECLAC, that thoroughly examines the factors and determinants behind care reforms, investigating the political economy of care in the Arab region and relating it to Latin America’s experience. The paper will draw on experiences from both Latin American and Arab countries to demonstrate the importance of moving beyond fragmented care reform policies towards comprehensive care systems. It will build on the recommendations provided by experts during ESCWA’s Expert Group Meeting on the Political Economy of Care Policies: Determinants for Reform in the Arab Region organized in July 2026. Tasks and responsibilities The consultant will be responsible for the following tasks: - Desk review: undertake a desk review of available successful and as well as unachieved experiences in advancing care policies and systems from Latin America and the Arab region; - Based on the results of the desk review, undertake consultations with relevant stakeholders on the main determinants, challenges or barriers which they have faced while working on advancing care policies and systems; - Review the results of consultations with relevant stakeholders from the Arab region on the main determinants, challenges or barriers which they have faced while working on advancing care policies and systems; - Propose the elements and dynamics among key determinants to advance care policies and systems and draw lessons for future policy making and reforms on care while taking into account the discussions and recommendations of the Expert Group Meeting above mentioned. - Suggest a detailed outline to be validated and agreed upon with ESCWA’s team in consultation with ECLAC; - Based on the agreed outline, prepare the first draft of the paper to be reviewed by ESCWA’s team; - Prepare a final draft based on the comments and recommendations provided by ESCWA and ECLAC’s teams. Supervision: The consultant will work Under the direct supervision of the Social Affairs Officer responsible for the care economy stream at the United Nations Economic and Social Commission for Western Asia (ESCWA) Ms. Rouba ARJA, and overall guidance of the gender Justice, Population and Inclusive Development cluster leader. The consultant is expected to provide regular updates on the work progress.<br> Qualifications/special skills<br>A master’s degree in economy, or sociology, or law or gender studies or related area is required. A PhD in one of these fields is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 10 years of professional work experience in areas related to public policy making is required. Previous experience in social policy reform and changes is required. Previous experience in working on care policies is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required. Knowledge of Spanish and/or Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p>The incumbent reports to the assigned Senior TVET Instructor or Deputy Principal of Training Centre as applicable.</p><p>Responsibilities Supports the design and development of learning programmes and curricula including supporting in organizing and conducting occupational and competency analyses within their area of specialization, drafting programme profiles, learning guides and manuals, assessing and integrating new and emerging technologies into the subject specializations, and assisting in integrating career guidance and counselling in the learning programmes. Facilitates the delivery of the school-based and work-based learning programmes assigned to them including designing and preparing training venues, identifying and proper utilizing of the facilities and equipment, selecting the trainees, developing inclusive training (lessons) plans, facilitating and managing learning in classrooms, laboratories, workshops, and workplaces, employing adult learning strategies including integrating trainees with disabilities and special learning needs, and mainstreaming Occupational Health and Safety (OSH) and core skills for life and work in the learning delivery. Designs student assessments both formative and summative assessments, practice-based and knowledge-based skills tests; Develops assessment sheets, grids and inclusive skills assessment implementation plans including assessment of core skills and Occupational Safety and Health (OSH); Conducts knowledge and practice-based assessments and tests according to the assessment implementation plan. Builds linkages with employers, workers, and TVET instructors in their specialisations; Collects and utilises available labour market information (LMI) for their training courses; supports conducting and analysing skills needs and anticipation assessments, employers surveys, trainees and graduate trace studies to identify skills gaps, needs, and mismatches for their learning programmes. Applies quality assurance tools and processes across the training cycle of their training courses according to UNRWA TVET Quality Assurance Framework. Supports TVET greening and digitalization initiatives and activities; Designs and implements green and digital learning programmes; Integrates green and digital skills into their training courses; Develops and facilitates synchronous and asynchronous training sessions. Collaborates with other instructors and staff members in coordinating the teaching and learning process, keeping respectful environment at the Centre, maintaining order and discipline in the Centre, and implementing well-organized co-curricular activities, supporting the design and implementation of the Occupational Health and Safety (OSH) measures and tools and reports on incidents and risks in the Centre. Performs such other duties as may be assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Following Instructions and Procedures Relating and Networking Creating and Innovating Applying Technical Expertise Planning and Organizing Education A university degree of four years from an accredited educational institution in an approved course of study with major specialization in the field of subject taught. Job - Specific Qualification Not available. Work Experience No experience at this entry level of TVET Instructor (Paramadic) - grade 11, is required Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide your Registration Card Number. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult)</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Client Relations Manager is responsible for managing relationships with our U.S.-based clients and overseeing maintenance work orders from a client-service and operational perspective. The role requires excellent English communication, strong management skills, and the ability to handle multiple priorities in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>* Act as the main point of contact for assigned U.S. clients.</p><p>* Receive, review, and manage maintenance work orders.</p><p>* Coordinate with Project Coordinators to ensure jobs are handled properly and on time.</p><p>* Communicate professionally with clients through phone calls, emails, and online platforms.</p><p>* Provide clients with accurate and timely updates on ongoing work orders.</p><p>* Review quotations, pricing, scopes of work, and job requirements before submission.</p><p>* Follow up on urgent and high-priority service requests.</p><p>* Monitor work orders from assignment through completion.</p><p>* Ensure client requirements, deadlines, and service standards are met.</p><p>* Handle client concerns, escalations, and operational issues professionally.</p><p>* Follow up with the operations team to ensure documentation, photos, reports, and completion details are properly submitted.</p><p>* Maintain strong and professional long-term relationships with clients.</p><p>* Monitor team performance and help resolve operational challenges.</p><p>* Ensure all assigned accounts and work orders remain properly organized and updated.</p><p><br></p><p>WORK DETAILS</p><p><br></p><p> Location: Kaslik, Lebanon</p><p> Schedule: Monday to Friday</p><p>⏰ Working Hours: 4:00 PM – 12:00 AM</p><p> Full-Time | On-Site</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>* Excellent spoken and written English is a must.</p><p>* Strong communication and client-management skills.</p><p>* Strong leadership, organization, and problem-solving abilities.</p><p>* Ability to multitask and work under pressure.</p><p>* Good computer and Microsoft Office skills.</p><p>* Previous experience in facility management, maintenance coordination, customer service, account management, or a related field is highly preferred.</p><p>* Professional attitude and strong attention to detail.</p></div>
The Client Relations Manager is responsible for managing relationships with our U.S.-based clients and overseeing maintenance work orders from a client-service and operational perspective. The role requires excellent English communication, strong management skills, and the ability to handle multiple priorities in a fast-paced environment.
<br>
<br>Key Responsibilities
<br>
<br>* Act as the main point of contact for assigned U.S. clients.
<br>* Receive, review, and manage maintenance work orders.
<br>* Coordinate with Project Coordinators to ensure jobs are handled properly and on time.
<br>* Communicate professionally with clients through phone calls, emails, and online platforms.
<br>* Provide clients with accurate and timely updates on ongoing work orders.
<br>* Review quotations, pricing, scopes of work, and job requirements before submission.
<br>* Follow up on urgent and high-priority service requests.
<br>* Monitor work orders from assignment through completion.
<br>* Ensure client requirements, deadlines, and service standards are met.
<br>* Handle client concerns, escalations, and operational issues professionally.
<br>* Follow up with the operations team to ensure documentation, photos, reports, and completion details are properly submitted.
<br>* Maintain strong and professional long-term relationships with clients.
<br>* Monitor team performance and help resolve operational challenges.
<br>* Ensure all assigned accounts and work orders remain properly organized and updated.
<br>
<br>Requirements
<br>
<br>* Excellent spoken and written English is a must.
<br>* Strong communication and client-management skills.
<br>* Strong leadership, organization, and problem-solving abilities.
<br>* Ability to multitask and work under pressure.
<br>* Good computer and Microsoft Office skills.
<br>* Previous experience in facility management, maintenance coordination, customer service, account management, or a related field is highly preferred.
<br>* Professional attitude and strong attention to detail.
<br>
<br>WORK DETAILS
<br>
<br>???? Location: Kaslik, Lebanon
<br>???? Schedule: Monday to Friday
<br>⏰ Working Hours: 4:00 PM – 12:00 AM
<br>???? Full-Time | On-Site
<br>
<br>Contact: 79-361783 or apply on the website at Spectra-lb.com
Location: Zalka,
<br>Working Hours: Monday to Friday, 8:30 AM – 6:00 PM,
<br>Employment Type: Full-Time,
<br>Department: Warehouse,
<br>Reports To: Warehouse Manager.
<br>
<br>Position Summary:
<br>Titan Technologies SAL is seeking a reliable, organized, and detail-oriented Warehouse Assistant to support the daily operations of the warehouse. The successful candidate will assist in inventory control, order processing, delivery coordination, and administrative warehouse tasks while ensuring accuracy and efficiency in all activities. Experience with the Dolphin ERP System is considered a strong advantage.
<br>
<br>Key Responsibilities:
<br>- Prepare customer invoices and process purchase entries accurately.
<br>- Receive incoming goods, verify quantities and documentation, and update inventory records.
<br>- Review and verify orders prepared by other team members to ensure accuracy before dispatch.
<br>- Coordinate and schedule daily delivery routes for drivers to ensure efficient distribution.
<br>- Monitor and track customer orders to ensure timely and accurate deliveries.
<br>- Assist in periodic inventory counts and annual stock-taking activities.
<br>- Maintain and update warehouse records and internal databases, including vendor information, order details, quantities, pricing, and discounts.
<br>- Coordinate with local suppliers regarding deliveries, shortages, returns, and order-related issues.
<br>- Support warehouse colleagues with operational and administrative tasks and provide coverage during staff absences when required.
<br>- Ensure warehouse documentation is complete, accurate, and properly filed.
<br>- Comply with company policies, warehouse procedures, and health and safety standards.
<br>- Contribute to maintaining a clean, organized, and productive warehouse environment.
<br>
<br>Qualifications:
<br>- Previous experience in a warehouse, logistics, inventory control, or supply chain environment.
<br>- Strong attention to detail with excellent organizational and time management skills.
<br>- Ability to prioritize tasks and manage multiple responsibilities simultaneously.
<br>- Good communication and interpersonal skills.
<br>- Team-oriented with the ability to work independently when required.
<br>- Problem-solving mindset with a proactive approach to daily operations.
<br>
<br>Education & Technical Requirements
<br>- High school diploma or equivalent (required).
<br>Proficiency in Microsoft Office, particularly Microsoft Excel.
<br>- Experience using ERP or warehouse management systems is required; Dolphin ERP experience is a strong advantage.
<br>- Basic computer literacy and data entry skills.
<br>Preferred Skills
<br>- Knowledge of inventory management and warehouse operations.
<br>- Ability to work under pressure while maintaining accuracy.
<br>- Strong sense of responsibility, reliability, and accountability.
<br>- Flexibility to support operational requirements when needed
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Review WV and donor standards and determine the financial and programmatic risk levels across all cash, commodities, food and livelihood projects under the portfolio; Develop a clear long term sustainable strategy for managing the identified risks, in clear compliance with WV global standards and previous audit recommendations. Conduct review of proposal package to ensure compliance and consistency from an operational view. Ensure the standardization of processes and SOPs across different areas. Imbed risk management strategies within the process flows and SOPs per grant. Ensure clear control mechanism are in place to adhere to the risk management plan; support the project in the establishment of the SoPs and bring an external eye review. Act as a focal point for the Cash and Livelihood portfolio for any external/internal audit mission by leading audit prep spot-checks and ensure projects operate in line with the established control mechanisms and SOPs, Ensure all projects are closed out in line with WV global standards. Obtain all necessary sign off before project closure; Ensure that all stock (commodities, cards, pins, in kind commodities) are managed and stored in line with global standards and donor regulations. Review supporting documents provided by local partners as a means of verification for service delivery or payment issuance; Compile and analyze cash, commodities food and livelihood project information (including ATM usage reports, bank statements, warehouse reports, distribution records, student attendance records, cash for work beneficiary count, HH payment list ) in order to complete a full programmatic reconciliation on a monthly basis; Monitor the the physical inventory exercise that is being conducted by the compliance and reporting officer for all stock under the portfolio on a monthly basis. Ensure the stock, loss claim and asset registers are updated; Act as a focal point for any inquiry related to the stock management. Liaise with internal and external stakeholders in order to obtain timely and accurate supporting documents which will enable reconciliation and reporting. Lead on the DMT reporting and act as the accountable person and main focal point in the Portfolio in terms of DMT reporting: (i) Establish a mechanism which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports. (ii) Liaise with other departments (Finance, RAM, M&E, Technical Specialist) in order to obtain their inputs on the reports, (iii) Ensure Reports are compliant with the approved templates and linked to all supporting documents and audit ready. (iv) Ensure that all reports are uploaded on Disaster Grant database, (v) Regular coordination with DMT Reporting and Information Management Unit for any updates related to reporting requirements Establish a mechanism, which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports. Compile reports/information/data from project coordinators and conduct review and deduplication and provide accurate data to feed in the different internal and external reporting templates. Establish a clear, chronological and secure hard and soft copy record filing system across the portfolio. Ensure compliance with the filing system across all projects within the portfolio; Liaise with other project coordinators within the Cash and Livelihood Portfolio and other Portfolios in WV Lebanon in order to create synergies and standard systems across the portfolio project by sharing lessons learned, experiences, observations and challenges. Provide leadership to the team by mentoring, coaching, and provision of in-house or external training staff to ensure efficiency and high-quality deliverables.</span></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Data Management or any related field.</li><li>2-4 experience in similar position</li><li>Experience in auditing cash, commodity and food grants;</li><li>Ability to write reports in a very good level of English and Arabic.</li><li>The position is 95% office based and 5% field based.</li><li>The position holder will be expected to be available on last minute calls, flexible in working hours and willing to work weekends and holidays as the need arises.</li><li>Ability to work extra hours whenever required in emergency situations and as situation demands.</li><li>As a Christian organisation, World Vision is founded on the biblical principles that women and men, girls and boys are created in the image of God, and of Jesus love for all people without discrimination. This means that we recognise and affirm the equal worth, dignity and rights of women, men, girls and boys with and without disability and all applicants will be considered for employment without attention to race, colour, religion, sexual orientation, gender identity, national origin, or disability status.</li><li>Applicant Types Accepted: Local Applicants Only</li></ul><p></p></section>