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A well-established hospitality group in Beirut is looking for an experienced, commercially driven Marketing Manager to lead the marketing strategy, customer growth, and commercial performance of a diverse portfolio of restaurant and hospitality concepts.
<br>With multiple brands spanning different concepts and cuisines, this is an exciting opportunity for a hands-on marketing leader who can build strong brands while directly contributing to sales, customer acquisition, and revenue growth.
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<br>Key Responsibilities:
<br> • Develop and execute the overall marketing strategy across a portfolio of hospitality and restaurant brands, ensuring each concept has a clear positioning, target audience, and differentiated identity.
<br> • Translate business objectives into commercial marketing plans that increase footfall, reservations, average spend, delivery orders, customer acquisition, retention, and overall revenue.
<br> • Develop creative and commercially effective promotions, offers, and customer acquisition initiatives based on seasonality, customer behavior, business needs, and market opportunities.
<br> • Own the annual marketing calendar, covering campaigns, seasonal activations, menu launches, outlet openings, events, special occasions, partnerships, promotions, and other revenue-driving initiatives.
<br> • Identify new opportunities to attract and retain customers, including loyalty initiatives, CRM campaigns, partnerships, corporate offers, events, experiences, and targeted customer activations.
<br> • Develop and manage digital and social media strategies, ensuring content and campaigns are aligned with each brand’s positioning and commercial objectives.
<br> • Manage relationships with creative, digital, social media, influencer, PR, photography, and other external agencies and suppliers, ensuring quality, value, and timely delivery.
<br> • Lead influencer and partnership strategies to increase brand awareness, customer engagement, and measurable traffic to outlets and digital channels.
<br> • Work closely with Operations, Sales, and Senior Management to ensure marketing initiatives are commercially viable, operationally executable, and delivered effectively.
<br> • Use sales data, customer behavior, campaign performance, digital analytics, CRM data, delivery performance, customer reviews, and market trends to identify opportunities and continuously improve marketing performance.
<br> • Establish and track key marketing KPIs, including revenue impact, customer acquisition, campaign ROI, footfall, reservations, repeat visits, delivery orders, engagement, and customer retention.
<br> • Monitor competitors, market trends, and customer preferences to identify new concepts, promotions, experiences, and revenue opportunities.
<br> • Manage the marketing budget effectively, ensuring resources are allocated to initiatives that deliver measurable commercial value.
<br> • Support new restaurant openings and brand launches, from go-to-market strategy and pre-opening campaigns to launch activations and post-launch performance tracking.
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<br>What We’re Looking For:
<br> • Proven experience as a Marketing Manager or similar senior marketing role, preferably within hospitality, F&B, restaurants, hotels, lifestyle, or consumer brands.
<br> • Strong understanding of restaurant/F&B marketing and customer acquisition, with a proven ability to connect marketing activity to sales and revenue.
<br> • Demonstrated experience managing multiple brands or concepts, ideally across different cuisines, target audiences, or market segments.
<br> • Strong knowledge of digital marketing, social media, CRM, customer loyalty, paid media, influencer marketing, promotions, and campaign management.
<br> • A creative thinker who can continuously develop fresh promotional ideas, customer experiences, partnerships, and campaigns that drive traffic and sales.
<br> • Strong analytical and commercial mindset, with the ability to use data to make decisions and measure ROI and business impact.
<br> • Experience managing agencies, influencers, creative partners, and external suppliers.
<br> • Strong leadership, communication, negotiation, and project management skills.
<br> • Ability to work in a fast-paced, hands-on hospitality environment and manage multiple brands, campaigns, and priorities simultaneously.
<br> • Strong knowledge of the Lebanese hospitality and consumer market is highly desirable.
<br> • Excellent English communication skills.
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<br>What Success Looks Like:
<br>The successful candidate will be expected to go beyond brand awareness and deliver measurable business growth.
<br>Success in this role means:
<br> • More customers visiting our restaurants.
<br> • Increased reservations and delivery orders.
<br> • Stronger customer retention and repeat visits.
<br> • More effective and profitable promotions.
<br> • Stronger brand positioning across our different concepts.
<br> • Marketing campaigns that deliver measurable ROI.
<br> • New ideas that continuously create opportunities for sales and revenue growth.
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<br>Why Join Us?
<br>This is an opportuni
<p><strong>Job Overview</strong></p><p>We are seeking a highly motivated Copywriting Manager to lead the development and execution of compelling, high‑impact copy across multiple channels for our diverse client base. </p><p>This freelance/project role is ideal for a proactive writer with a keen eye for detail, strong storytelling capabilities, and the ability to manage deadlines in a fast-paced environment. </p><p>Based in Beirut, Lebanon, the successful candidate will collaborate with marketing, design, and product teams to ensure brand voice consistency and measurable content performance.</p><p> </p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Develop and manage a unified copywriting strategy that aligns with brand guidelines and campaign objectives.</li><li>Write clear, engaging, and persuasive copy for websites, landing pages, emails, social media, ads, product descriptions, and other marketing assets.</li><li>Edit and optimize content for readability, SEO, tone, and audience relevance, ensuring consistency across all channels.</li><li>Collaborate with designers, strategists, and clients to conceptualize and execute compelling content concepts.</li><li>Provide mentorship and feedback to junior writers; manage freelance contributors when applicable.</li><li>Establish and enforce editorial calendars, timelines, and quality standards; track project progress and deliverables.</li><li>Perform ongoing content audits and performance analysis to inform optimization and future campaigns.</li><li>Adapt copy for localization when necessary and maintain sensitivity to cultural nuances relevant to the Lebanese and regional market.</li></ul><p> </p><p><strong>Qualifications and Requirements</strong></p><ul><li>High school diploma or equivalent; relevant certifications or courses in copywriting, content marketing, or related fields are a plus.</li><li>Entry-level to early-career experience in copywriting, content creation, or marketing roles; freelancing experience is desirable.</li><li>Excellent writing, editing, and proofreading skills with a strong grasp of grammar and style.</li><li>Ability to adapt tone and voice to different brands and audiences; strong storytelling capability.</li><li>Proficiency in English; Arabic language skills are advantageous for local content and localization efforts.</li><li>Solid understanding of digital marketing concepts, SEO best practices, and content performance metrics.</li><li>Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously under tight deadlines.</li><li>Proficient with content management systems, Google Workspace, and common collaboration tools; basic familiarity with SEO tools is a plus.</li><li>Ability to work independently in Beirut, Lebanon, with reliable internet connectivity; this is a freelance/project-based role.</li></ul><p> </p><p><strong>Required Skills</strong></p><ul><li>Copywriting and storytelling</li><li>Editing and proofreading</li><li>Brand voice development and consistency</li><li>SEO copywriting and on-page optimization</li><li>Content planning and editorial management</li><li>Communication and collaboration</li><li>Time management and deadline adherence</li></ul><p> </p><p><strong>Benefits and Perks</strong></p><ul><li>Flexible freelance/project engagement with potential for ongoing collaboration.</li><li>Competitive compensation aligned with scope and deliverables.</li><li>Exposure to diverse brands and industries, with opportunities for professional growth.</li><li>Remote collaboration with a supportive, creative team; occasional in-person meetings in Beirut may be arranged.</li><li>Experience in shaping brand narratives and driving content performance across channels.</li></ul>
US-Based Architectural Lighting Company | International Projects
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<br>Bold Lighting is seeking a strategic and results-driven B2B Marketing Manager in Dbayeh, Lebanon to lead its product and brand marketing initiatives. This role is based in Lebanon and is essential for expanding the company's presence across global markets.
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<br>Responsibilities:
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<br>• Lead product marketing, including market research and product positioning.
<br>• Define value propositions for each product line and collaborate with R&D.
<br>• Adapt product messaging for regional preferences.
<br>• Align marketing efforts with international sales teams.
<br>• Develop marketing materials for the U.S. rep network and international distributors.
<br>• Support reps with campaigns and promotional materials.
<br>• Oversee production of brochures, datasheets, case studies, and videos.
<br>• Manage digital channels, including the website and social media.
<br>• Ensure brand consistency and optimize content.
<br>• Plan and lead participation in key industry events.
<br>• Manage logistics, booth design, and vendor coordination.
<br>• Conduct competitive research and identify new market opportunities.
<br>• Partner with leadership to shape product roadmaps and revenue plans.
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<br>Qualifications:
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<br>• 5+ years of marketing or product management experience in the architectural lighting or building materials industry.
<br>• Strong understanding of specifier-driven sales cycles.
<br>• Proficient in digital marketing, event planning, and content development.
<br>• Familiarity with CRM systems, website CMS, Adobe Creative Suite, and marketing automation tools.
<br>• Fluent in English and Arabic, French is a strong advantage.
<br>• Willingness to travel to target markets as needed
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced Product Development Manager to lead the design, development, and enhancement of our digital financial products. The ideal candidate will drive product strategy, manage the product lifecycle from concept to launch, and collaborate with cross-functional teams to deliver secure, scalable, and customer-centric solutions.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Lead the end-to-end product lifecycle from ideation through launch and continuous improvement.</p><p>Gather and translate business requirements into detailed product specifications.</p><p>Collaborate with development teams to ensure timely and high-quality product delivery.</p><p>Manage User Acceptance Testing (UAT) and oversee issue resolution.</p><p>Ensure compliance with regulatory requirements, including KYC and AML standards.</p><p>Coordinate integrations with third-party providers, payment gateways, and external partners.</p><p>Work closely with operations and marketing teams to support successful product launches.</p><p>Maintain product documentation, reporting, and process alignment.</p><p>Mentor and support junior product team members.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><p>Bachelor's degree in Business, Finance, Information Technology, or a related field.</p><p>4–7+ years of experience in product development, preferably within FinTech, digital payments, or financial services.</p><p>Strong understanding of e-wallets, payment solutions, cards, and digital financial products.</p><p>Experience managing the complete product development lifecycle.</p><p>Knowledge of regulatory frameworks, including KYC and AML requirements.</p><p>Excellent analytical, problem-solving, and decision-making abilities.</p><p>Strong communication and stakeholder management skills.</p><p><br></p><p>Technical Skills</p><p><br></p><p>Experience with product management tools such as Jira, Trello, or similar platforms.</p><p>Understanding of APIs, system integrations, and digital platforms.</p><p>Proficiency in data analysis and reporting tools.</p><p>Familiarity with Agile and Scrum methodologies.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Product Development Manager to lead the design, development, and enhancement of our digital financial products. The ideal candidate will drive product strategy, manage the product lifecycle from concept to launch, and collaborate with cross-functional teams to deliver secure, scalable, and customer-centric solutions.</p><p>Key Responsibilities</p><ul><li>Lead the end-to-end product lifecycle from ideation through launch and continuous improvement.</li><li>Gather and translate business requirements into detailed product specifications.</li><li>Collaborate with development teams to ensure timely and high-quality product delivery.</li><li>Manage User Acceptance Testing (UAT) and oversee issue resolution.</li><li>Ensure compliance with regulatory requirements, including KYC and AML standards.</li><li>Coordinate integrations with third-party providers, payment gateways, and external partners.</li><li>Work closely with operations and marketing teams to support successful product launches.</li><li>Maintain product documentation, reporting, and process alignment.</li><li>Mentor and support junior product team members.</li></ul><p>Technical Skills</p><ul><li>Experience with product management tools such as Jira, Trello, or similar platforms.</li><li>Understanding of APIs, system integrations, and digital platforms.</li><li>Proficiency in data analysis and reporting tools.</li><li>Familiarity with Agile and Scrum methodologies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications & Requirements</p><ul><li>Bachelor's degree in Business, Finance, Information Technology, or a related field.</li><li>4 7+ years of experience in product development, preferably within FinTech, digital payments, or financial services.</li><li>Strong understanding of e-wallets, payment solutions, cards, and digital financial products.</li><li>Experience managing the complete product development lifecycle.</li><li>Knowledge of regulatory frameworks, including KYC and AML requirements.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>Strong communication and stakeholder management skills.</li></ul><p></p></section>
Job Title: Accounting Manager
<br>Location: Beirut, Lebanon (On-site)
<br>Industry: Construction / Contracting
<br>Employment Type: Full-time
<br>About the Role
<br>We are seeking an experienced Accounting Manager to lead and oversee the full accounting function for our construction operations. Reporting to the CFO. you will manage the accounting team, ensure accurate financial reporting, oversee project cost accounting, and maintain strong financial controls across multiple projects.
<br>Key Responsibilities
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<br>Manage the day-to-day accounting operations including general ledger, accounts payable, accounts receivable, payroll, and bank reconciliations.
<br>Oversee project cost accounting: track project budgets, costs, progress billings, retentions, and work-in-progress, and report variances to management.
<br>Prepare monthly, quarterly, and annual financial statements in line with applicable standards.
<br>Manage cash flow forecasting, supplier and subcontractor payments, and treasury activities.
<br>Ensure compliance with Lebanese tax regulations (VAT, NSSF, income tax) and oversee timely filings.
<br>Lead month-end and year-end closing processes and coordinate with external auditors.
<br>Maintain and strengthen internal controls, accounting policies, and procedures.
<br>Supervise, mentor, and develop the accounting team.
<br>Support budgeting, financial analysis, and management reporting to aid decision-making.
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<br>Requirements
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<br>Bachelor's degree in Accounting, Finance, or a related field (professional certification such as CPA/CMA is a plus).
<br>8–12 years of accounting experience, including significant experience in the construction/contracting sector.
<br>Proven experience with project/cost accounting and progress billing.
<br>Hands-on experience with a major ERP system (e.g., Oracle, odoo or BC).
<br>Strong knowledge of Lebanese tax and regulatory requirements.
<br>Excellent command of both Arabic and English.
<br>Strong leadership, analytical, and communication skills, with high attention to detail
1. Company Description:
<br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region.
<br>
<br>2. Job Purpose:
<br>The Marketing Manager is responsible for developing and executing strategic marketing plans to drive brand awareness, customer engagement, and revenue growth for the company. This role involves managing the promotion of products, analyzing market trends, and working closely with cross-functional teams to ensure successful product positioning in the food and beverage manufacturing industry.
<br>
<br>3. Duties & Responsibilities:
<br>Develop and implement comprehensive marketing strategies to achieve business objectives.
<br>Conduct market research to identify trends, customer needs, and competitor strategies.
<br>Create and manage annual marketing budgets and allocate resources effectively.
<br>Oversee brand positioning, ensuring consistency across all marketing channels.
<br>Manage and evolve the company’s visual identity, including packaging design, advertising, and digital presence.
<br>Develop strategies to increase brand equity and consumer loyalty.
<br>Plan & execute product launches including creating marketing collateral, coordinating campaigns & engaging sales team
<br>Work with R&D and production teams to align product development with market demands.
<br>Analyze product performance and develop strategies to improve market share.
<br>Manage the company’s online presence, including website, social media platforms, and e-commerce initiatives.
<br>Plan and execute digital campaigns using AI & latest marketing trends to drive traffic and conversions.
<br>Collaborate with content creators to produce engaging materials such as blog posts, videos, and infographics.
<br>Partner with the sales team to develop promotional materials, sales tools, and presentations.
<br>Provide insights on consumer behavior and industry trends to support sales strategies.
<br>Track and evaluate marketing campaign performance through KPIs and ROI analysis.
<br>Generate regular reports to present key findings and recommendations to stakeholders.
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<br>3. Qualifications & Experience:
<br>Bachelor’s degree in business administration with emphasis in marketing - MBA degree is a plus
<br>Marketing/Social media certifications
<br>10+ years of experience in a similar role - F&B industry is mandatory
<br>Proven track record of developing successful marketing campaigns and achieving measurable results
<br>Strong leadership and team management skills.
<br>Excellent communication, negotiation, and interpersonal skills.
<br>Ability to analyze sales data and market trends.
<br>Problem-solving and decision-making abilities
# Client Success Manager (Remote, Full-Time)
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<br>**Location:** Remote — Lebanon only (applicants based in Beirut strongly recommended)
<br>**Job Type:** Full-Time
<br>**Pay:** $1,000–$1,500 CAD/month
<br>**Schedule:** 9:00 AM – 6:00 PM MST (Edmonton, Canada time), Monday–Friday, 1-hour break
<br>
<br>## About Us
<br>We're a digital marketing agency running paid advertising, lead generation, and booking operations exclusively for lash extension businesses across North America. We're looking for a Client Success Manager to join our team and help us keep our clients happy, informed, and retained.
<br>
<br>## About the Role
<br>As a Client Success Manager, you'll be the primary point of contact for our clients — building relationships, answering questions, resolving disputes, and making sure clients stay with us long-term. You'll work closely with clients over WhatsApp, email, and Zoom to keep them engaged and confident in the results we're delivering.
<br>
<br>## What You'll Do
<br>- Serve as the main point of contact for assigned client accounts, answering questions and resolving concerns promptly
<br>- Proactively identify at-risk clients and take action to prevent cancellations
<br>- Build strong, trust-based relationships to keep clients satisfied and engaged long-term
<br>- Handle client disputes professionally and confidently, including situations where the client is mistaken — calmly explaining the facts while preserving the relationship
<br>- Host Zoom calls with clients to walk through performance reports and answer questions
<br>- Communicate clearly and consistently across WhatsApp, email, and video calls
<br>
<br>## What We're Looking For
<br>- Strong written and verbal English communication skills
<br>- Confidence handling difficult conversations and pushing back diplomatically when needed
<br>- Comfortable presenting data/reports and explaining them clearly to non-technical clients
<br>- Reliable, full-time availability during the required hours
<br>- Prior experience in client success, account management, or customer support is a plus
<br>- Comfortable working remotely and communicating primarily over WhatsApp and Zoom
We are seeking an experienced Product Development Manager to lead the design, development, and enhancement of our digital financial products. The ideal candidate will drive product strategy, manage the product lifecycle from concept to launch, and collaborate with cross-functional teams to deliver secure, scalable, and customer-centric solutions.
<br>
<br>Key Responsibilities
<br>
<br>Lead the end-to-end product lifecycle from ideation through launch and continuous improvement.
<br>Gather and translate business requirements into detailed product specifications.
<br>Collaborate with development teams to ensure timely and high-quality product delivery.
<br>Manage User Acceptance Testing (UAT) and oversee issue resolution.
<br>Ensure compliance with regulatory requirements, including KYC and AML standards.
<br>Coordinate integrations with third-party providers, payment gateways, and external partners.
<br>Work closely with operations and marketing teams to support successful product launches.
<br>Maintain product documentation, reporting, and process alignment.
<br>Mentor and support junior product team members.
<br>
<br>Qualifications & Requirements
<br>
<br>Bachelor's degree in Business, Finance, Information Technology, or a related field.
<br>4–7+ years of experience in product development, preferably within FinTech, digital payments, or financial services.
<br>Strong understanding of e-wallets, payment solutions, cards, and digital financial products.
<br>Experience managing the complete product development lifecycle.
<br>Knowledge of regulatory frameworks, including KYC and AML requirements.
<br>Excellent analytical, problem-solving, and decision-making abilities.
<br>Strong communication and stakeholder management skills.
<br>
<br>Technical Skills
<br>
<br>Experience with product management tools such as Jira, Trello, or similar platforms.
<br>Understanding of APIs, system integrations, and digital platforms.
<br>Proficiency in data analysis and reporting tools.
<br>Familiarity with Agile and Scrum methodologies. send your CV to hrexecutive@xportbng.com
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Place: Beirut, Lebanon Starting date: 1st, September 2026 Duration of contract: 12 months Closing date for applications: 12th August 2026 Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development & humanitarian projects in more than 55 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation.<br> JOB CONTEXT: Despite the announcement of a ceasefire, the situation in Lebanon remains unstable, with localized incidents, including strikes reported in southern Lebanon.<br> The June 2026 ceasefire has allowed for partial and phased returns of displaced populations, particularly in areas where active hostilities have subsided.<br> The situation is compounded by Lebanon ongoing macroeconomic and institutional crisis which continues to limit recover capacity.<br> High poverty levels, currency instability, and weakened public service delivery systems have left both host communities and displaced populations with reduced coping capacity and limited access to services.<br> In this constraint environment, HI, who has been present in Lebanon 1992, has been able to adapt its programming to the specific emergencies onset as well as keeping some of its long-standing development focus.<br> HI is managing activities covering the following thematics: Health and prevention for the provision of multi-disciplinary rehabilitation services (post operative care, physiotherapy, assistive devices, prosthetics and orthotics and psycho-social support).<br> Inclusive education Inclusive humanitarian action Humanitarian Mine Action, including clearance, advocacy, NTS (non-technical survey) and TS (technical survey), and Education to the risks and effects caused by conventional weapons (including mines, explosive remnants of war and small arms light weapons).<br> Emergency preparedness & basic needs (integrated response through non-food items / hygiene kits etc.<br>; including the support to humanitarian actors via the ALTAS platform when required).<br> The actual intervention was so far managed based on a mix partnership with local structures and organizations, and direct implementation projects.<br> YOUR MISSION: Reporting to the Regional Director, the Country Manager contributes to the implementation of Humanity & Inclusion's mandate and strategy within his/her program.<br> He/she ensures that the quality and impact of the program's activities are optimized through a system of delegation with appropriate control mechanisms.<br> He/she shares responsibility with all other HI managers for the sound management and smooth running of the overall organization, through paradigm shifts.<br> Responsibility 1: In the country where he/she is based, the Country Manager is the legal representative of the entire HI organization internally and externally and promotes a high-level reputation and a positive image of HI.<br> Responsibility 2: The Country Manager deploys the whole of HI's mandate and strategy in his/her country, alongside the operational partners, institutions and/or donors, and contributes to steering the organizational transformation in line with the "Simplification", "Shared Services" and "ROOTS" projects.<br> This involves implementing the program's operational strategy.<br> In the event of an emergency, he/she will assume responsibilities in line with the defined intervention framework.<br> Responsibility 3: He/she ensures compliance with its budgetary framework (including pooled funds) and the application of HI's policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.<br>). Responsibility 4: In his/her country, he/she actively monitors and analyses changes in the environment to identify risks and opportunities.<br> Responsibility 5: He/she represents the organization and communicates on its behalf according to a plan defined with the Regional Director.<br> Responsibility 6: In crisis situations, he/she assumes the responsibilities assigned to him/her by the specific response frameworks.<br> CHARACTERISTICS OF THE POSITION: The country Manager position is based in Beirut, the capital, but is expected to travel across the country where HI has several bases (notably, Aley (Mount Lebanon) or Nabatieh (South Lebanon) for instance).<br> The security context is very volatile with daily air strikes in the south, regular drones fly-over and evacuation orders on regular basis.<br> While the location of HI office and guesthouse are located in a relative safe area of Beirut, one has to be prepared to have to move out rapidly if needed.<br> A comprehensive security system is in place, under the direct management of the country director to ensure the safety of the team.<br> The life is Beirut could be seen as “easy” in a way with access to restaurants, sports facilities or cultural events but as precise above, it’s a stressful environment where one has to take some time off.<br> Electricity supply has improved but rely mostly on public generators; medical services are available At HI, the conditions offered are up to your commitment and adapted to the context of your mission: Join the team 12months International contract starting from 1st, September 2026; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2986€ gross/month upon experience; Perdiem: 879€ net/month - paid in the field Hardship: 500 € net/month paid with your salary; Paid leaves: 25 days per year; R&R: according to the level of the mission 5 days every 8 weeks Position: Unaccompanied: Payment for travel costs (air ticket & visa) and transport of your personal effects; A child allowance of 100€ per month, per child (from the second child) paid in the field; Housing: Individual taken in charge by HI; You are autonomous You are able to adapt and shift activities You are responsive to sudden emergencies onset You have knowledge on mine action and you can manage military team members You can navigate complex national government authorities You can lead a team under a considerable stress (multiple internal displacement among our team members) while remaining calm You can live in a unsecured environment (Beirut) and travel across the country in unsafe location, in particular the South of the country You can do some aggressive fundraising, keep regular contacts with donors in country and the region You can represent actively HI into the humanitarian coordination foras (NGO & UN)</span> </div>
Job Summary
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<br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations.
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<br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance.
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<br>Key Responsibilities
<br>1. Operations Management
<br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments.
<br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs).
<br>Ensure effective coordination between departments to achieve operational excellence.
<br>Identify process improvement opportunities to increase productivity and reduce operational costs.
<br>Monitor operational performance and implement corrective actions where necessary.
<br>2. Sales Operations
<br>Oversee the daily activities of the Sales Team.
<br>Monitor sales performance against targets and KPIs.
<br>Ensure timely processing and fulfillment of customer orders.
<br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries.
<br>Prepare operational sales reports and forecasts.
<br>Support customer relationship management and key account coordination.
<br>3. Warehouse & Inventory Management
<br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch.
<br>Ensure inventory accuracy through regular stock counts and audits.
<br>Monitor inventory levels and coordinate replenishment with procurement.
<br>Minimize inventory losses, damages, and stock discrepancies.
<br>Ensure warehouse safety, cleanliness, and compliance with company standards.
<br>4. Logistics & Distribution
<br>Manage transportation and delivery operations.
<br>Ensure timely and cost-effective product distribution.
<br>Optimize delivery routes and fleet utilization.
<br>Coordinate with transport providers and logistics partners.
<br>Monitor delivery performance and customer satisfaction.
<br>Resolve logistics-related issues efficiently.
<br>5. Administration
<br>Oversee all administrative operations and office management activities.
<br>Ensure proper filing and maintenance of company records and documentation.
<br>Supervise office facilities, supplies, and administrative resources.
<br>Maintain company licenses, permits, and official documentation.
<br>Ensure compliance with internal administrative procedures.
<br>6. Payroll & Employee Administration
<br>Review attendance records and overtime reports prior to payroll processing.
<br>Prepare and validate monthly payroll data in coordination with Finance or HR.
<br>Monitor employee leave balances and attendance records.
<br>Maintain employee personnel files and employment documentation.
<br>Coordinate employee onboarding and exit administrative procedures.
<br>Ensure payroll-related records are accurate and confidential.
<br>7. Government Relations & Compliance
<br>Manage relationships with governmental authorities and regulatory bodies.
<br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications.
<br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities.
<br>Ensure timely submission of statutory reports and required documentation.
<br>Monitor legislative and regulatory changes affecting company operations.
<br>Coordinate inspections and audits conducted by government authorities.
<br>8. Financial & Cost Control
<br>Monitor operational expenses and departmental budgets.
<br>Identify opportunities for cost optimization.
<br>Review operational expenditures for compliance with approved budgets.
<br>Prepare operational reports for senior management.
<br>Assist management in financial planning and operational forecasting.
<br>9. Leadership & Team Management
<br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams.
<br>Set departmental objectives and performance expectations.
<br>Conduct performance evaluations and coaching sessions.
<br>Identify training and development needs.
<br>Promote a culture of accountability, collaboration, and continuous improvement.
<br>10. Health, Safety & Compliance
<br>Ensure compliance with company policies and applicable laws.
<br>Maintain workplace health and safety standards.
<br>Conduct operational and administrative audits.
<br>Ensure compliance with quality and operational standards.
<br>Promote risk management and business continuity practices.
<br>11. Reporting & Strategic Support
<br>Prepare operational dashboards and management reports.
<br>Monitor KPI
Job Summary
<br>
<br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations.
<br>
<br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance.
<br>
<br>Key Responsibilities
<br>1. Operations Management
<br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments.
<br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs).
<br>Ensure effective coordination between departments to achieve operational excellence.
<br>Identify process improvement opportunities to increase productivity and reduce operational costs.
<br>Monitor operational performance and implement corrective actions where necessary.
<br>2. Sales Operations
<br>Oversee the daily activities of the Sales Team.
<br>Monitor sales performance against targets and KPIs.
<br>Ensure timely processing and fulfillment of customer orders.
<br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries.
<br>Prepare operational sales reports and forecasts.
<br>Support customer relationship management and key account coordination.
<br>3. Warehouse & Inventory Management
<br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch.
<br>Ensure inventory accuracy through regular stock counts and audits.
<br>Monitor inventory levels and coordinate replenishment with procurement.
<br>Minimize inventory losses, damages, and stock discrepancies.
<br>Ensure warehouse safety, cleanliness, and compliance with company standards.
<br>4. Logistics & Distribution
<br>Manage transportation and delivery operations.
<br>Ensure timely and cost-effective product distribution.
<br>Optimize delivery routes and fleet utilization.
<br>Coordinate with transport providers and logistics partners.
<br>Monitor delivery performance and customer satisfaction.
<br>Resolve logistics-related issues efficiently.
<br>5. Administration
<br>Oversee all administrative operations and office management activities.
<br>Ensure proper filing and maintenance of company records and documentation.
<br>Supervise office facilities, supplies, and administrative resources.
<br>Maintain company licenses, permits, and official documentation.
<br>Ensure compliance with internal administrative procedures.
<br>6. Payroll & Employee Administration
<br>Review attendance records and overtime reports prior to payroll processing.
<br>Prepare and validate monthly payroll data in coordination with Finance or HR.
<br>Monitor employee leave balances and attendance records.
<br>Maintain employee personnel files and employment documentation.
<br>Coordinate employee onboarding and exit administrative procedures.
<br>Ensure payroll-related records are accurate and confidential.
<br>7. Government Relations & Compliance
<br>Manage relationships with governmental authorities and regulatory bodies.
<br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications.
<br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities.
<br>Ensure timely submission of statutory reports and required documentation.
<br>Monitor legislative and regulatory changes affecting company operations.
<br>Coordinate inspections and audits conducted by government authorities.
<br>8. Financial & Cost Control
<br>Monitor operational expenses and departmental budgets.
<br>Identify opportunities for cost optimization.
<br>Review operational expenditures for compliance with approved budgets.
<br>Prepare operational reports for senior management.
<br>Assist management in financial planning and operational forecasting.
<br>9. Leadership & Team Management
<br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams.
<br>Set departmental objectives and performance expectations.
<br>Conduct performance evaluations and coaching sessions.
<br>Identify training and development needs.
<br>Promote a culture of accountability, collaboration, and continuous improvement.
<br>10. Health, Safety & Compliance
<br>Ensure compliance with company policies and applicable laws.
<br>Maintain workplace health and safety standards.
<br>Conduct operational and administrative audits.
<br>Ensure compliance with quality and operational standards.
<br>Promote risk management and business continuity practices.
<br>11. Reporting & Strategic Support
<br>Prepare operational dashboards and management reports.
<br>Monitor KPI
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and results-driven Finance Manager to oversee the financial operations of our construction company. The ideal candidate will have strong expertise in financial planning, budgeting, cost control, project accounting, cash flow management, and financial reporting within the construction industry.</p><p>Responsibilities:</p><ul><li>Manage the company's financial planning, budgeting, and forecasting processes.</li><li>Prepare monthly, quarterly, and annual financial statements and management reports.</li><li>Monitor project costs, profitability, and budget performance across all construction projects.</li><li>Oversee cash flow planning and ensure adequate liquidity for ongoing operations.</li><li>Develop and implement financial controls, policies, and procedures.</li><li>Supervise the accounting team and ensure the accuracy of financial records.</li><li>Review accounts payable, accounts receivable, payroll, and general ledger activities.</li><li>Coordinate with project managers to monitor project budgets, cost variations, and financial performance.</li><li>Manage banking relationships, financing arrangements, and cash management activities.</li><li>Ensure compliance with local tax regulations, statutory requirements, and financial reporting standards.</li><li>Coordinate external audits and liaise with auditors, banks, and regulatory authorities.</li><li>Analyze financial risks and provide recommendations to senior management.</li><li>Prepare financial feasibility studies and support strategic business decisions.</li><li>Monitor procurement payments, subcontractor payments, and project cash requirements.</li><li>Implement and maintain ERP and financial management systems.</li><li>Support senior management in developing financial strategies to improve profitability and operational efficiency.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, or a related field.</li><li>Minimum 8 10 years of progressive finance experience, including at least 5 years in the construction industry.</li><li>Strong knowledge of project accounting, cost control, and construction financial management.</li><li>Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, Odoo, or similar.</li><li>Excellent understanding of financial reporting standards, taxation, and budgeting.</li><li>Advanced proficiency in Microsoft Excel and financial analysis tools.</li><li>Strong analytical, leadership, communication, and problem-solving skills.</li><li>Ability to work under pressure and manage multiple projects simultaneously.</li></ul><p></p></section>
We are seeking an experienced and results-driven Finance Manager to oversee the financial operations of our construction company. The ideal candidate will have strong expertise in financial planning, budgeting, cost control, project accounting, cash flow management, and financial reporting within the construction industry.
<br>
<br>Responsibilities:
<br>Manage the company's financial planning, budgeting, and forecasting processes.
<br>Prepare monthly, quarterly, and annual financial statements and management reports.
<br>Monitor project costs, profitability, and budget performance across all construction projects.
<br>Oversee cash flow planning and ensure adequate liquidity for ongoing operations.
<br>Develop and implement financial controls, policies, and procedures.
<br>Supervise the accounting team and ensure the accuracy of financial records.
<br>Review accounts payable, accounts receivable, payroll, and general ledger activities.
<br>Coordinate with project managers to monitor project budgets, cost variations, and financial performance.
<br>Manage banking relationships, financing arrangements, and cash management activities.
<br>Ensure compliance with local tax regulations, statutory requirements, and financial reporting standards.
<br>Coordinate external audits and liaise with auditors, banks, and regulatory authorities.
<br>Analyze financial risks and provide recommendations to senior management.
<br>Prepare financial feasibility studies and support strategic business decisions.
<br>Monitor procurement payments, subcontractor payments, and project cash requirements.
<br>Implement and maintain ERP and financial management systems.
<br>Support senior management in developing financial strategies to improve profitability and operational efficiency.
<br>
<br>Qualifications
<br>Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
<br>Minimum 8–10 years of progressive finance experience, including at least 5 years in the construction industry.
<br>Strong knowledge of project accounting, cost control, and construction financial management.
<br>Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, Odoo, or similar.
<br>Excellent understanding of financial reporting standards, taxation, and budgeting.
<br>Advanced proficiency in Microsoft Excel and financial analysis tools.
<br>Strong analytical, leadership, communication, and problem-solving skills.
<br>Ability to work under pressure and manage multiple projects simultaneously
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose: Reporting to the Local Sales Manager, the Retail Operations Specialist is responsible for ensuring operational excellence, consistency, and brand integrity across all Colortek retail branches. This role safeguards the company's operating standards, systems, and procedures while leading retail teams to deliver an exceptional customer experience and achieve commercial objectives.</p><p>Key Accountabilities:</p><ul><li>Ensure full implementation and compliance with Colortek's retail operating procedures across all branches.</li><li>Safeguard company policies, standards, workflows, and best practices.</li><li>Conduct regular branch audits to ensure operational consistency and identify improvement opportunities.</li><li>Identify operational gaps and implement corrective action plans.</li><li>Lead, coach, motivate, and develop retail teams to consistently perform at a high level.</li><li>Train new employees on Colortek's systems, operational standards, products, and customer service expectations.</li><li>Conduct regular coaching sessions and performance follow-ups.</li><li>Achieve and exceed branch sales targets and key performance indicators.</li><li>Coach staff on consultative selling techniques and premium customer service.</li><li>Monitor sales performance and recommend actions to improve results.</li><li>Maintain deep knowledge of Colortek's products, solutions, services, and brand story.</li><li>Create an inspiring retail environment that reflects Colortek's premium positioning.</li><li>Ensure proper utilization of all company systems, including POS, ERP, CRM, inventory management, and reporting tools.</li><li>Enforce accurate data entry and system discipline across all branches.</li><li>Monitor compliance with pricing policies, promotions, inventory controls, and cash handling procedures.</li><li>Ensure accurate reporting and documentation.</li><li>Handle escalated customer concerns with professionalism and urgency.</li><li>Plan and manage relevant product or sales training to team in cooperation with HR</li><li>Manager visual merchandising in coordination with the Marketing department.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills, Knowledge and Experience required:</p><ul><li>Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.</li><li>Minimum 3 5 years of experience in retail operations, preferably from the Franchise industry.</li><li>Proven experience leading and developing retail teams.</li><li>Strong understanding of retail systems, operational processes, and inventory management.</li><li>Experience working with ERP and POS systems.</li></ul><p></p></section>
Job Summary
<br>
<br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations.
<br>
<br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance.
<br>
<br>Key Responsibilities
<br>1. Operations Management
<br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments.
<br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs).
<br>Ensure effective coordination between departments to achieve operational excellence.
<br>Identify process improvement opportunities to increase productivity and reduce operational costs.
<br>Monitor operational performance and implement corrective actions where necessary.
<br>2. Sales Operations
<br>Oversee the daily activities of the Sales Team.
<br>Monitor sales performance against targets and KPIs.
<br>Ensure timely processing and fulfillment of customer orders.
<br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries.
<br>Prepare operational sales reports and forecasts.
<br>Support customer relationship management and key account coordination.
<br>3. Warehouse & Inventory Management
<br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch.
<br>Ensure inventory accuracy through regular stock counts and audits.
<br>Monitor inventory levels and coordinate replenishment with procurement.
<br>Minimize inventory losses, damages, and stock discrepancies.
<br>Ensure warehouse safety, cleanliness, and compliance with company standards.
<br>4. Logistics & Distribution
<br>Manage transportation and delivery operations.
<br>Ensure timely and cost-effective product distribution.
<br>Optimize delivery routes and fleet utilization.
<br>Coordinate with transport providers and logistics partners.
<br>Monitor delivery performance and customer satisfaction.
<br>Resolve logistics-related issues efficiently.
<br>5. Administration
<br>Oversee all administrative operations and office management activities.
<br>Ensure proper filing and maintenance of company records and documentation.
<br>Supervise office facilities, supplies, and administrative resources.
<br>Maintain company licenses, permits, and official documentation.
<br>Ensure compliance with internal administrative procedures.
<br>6. Payroll & Employee Administration
<br>Review attendance records and overtime reports prior to payroll processing.
<br>Prepare and validate monthly payroll data in coordination with Finance or HR.
<br>Monitor employee leave balances and attendance records.
<br>Maintain employee personnel files and employment documentation.
<br>Coordinate employee onboarding and exit administrative procedures.
<br>Ensure payroll-related records are accurate and confidential.
<br>7. Government Relations & Compliance
<br>Manage relationships with governmental authorities and regulatory bodies.
<br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications.
<br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities.
<br>Ensure timely submission of statutory reports and required documentation.
<br>Monitor legislative and regulatory changes affecting company operations.
<br>Coordinate inspections and audits conducted by government authorities.
<br>8. Financial & Cost Control
<br>Monitor operational expenses and departmental budgets.
<br>Identify opportunities for cost optimization.
<br>Review operational expenditures for compliance with approved budgets.
<br>Prepare operational reports for senior management.
<br>Assist management in financial planning and operational forecasting.
<br>9. Leadership & Team Management
<br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams.
<br>Set departmental objectives and performance expectations.
<br>Conduct performance evaluations and coaching sessions.
<br>Identify training and development needs.
<br>Promote a culture of accountability, collaboration, and continuous improvement.
<br>10. Health, Safety & Compliance
<br>Ensure compliance with company policies and applicable laws.
<br>Maintain workplace health and safety standards.
<br>Conduct operational and administrative audits.
<br>Ensure compliance with quality and operational standards.
<br>Promote risk management and business continuity practices.
<br>11. Reporting & Strategic Support
<br>Prepare operational dashboards and management reports.
<br>Monitor KPI
Job Purpose:
<br>Reporting to the Local Sales Manager, the Retail Operations Specialist is responsible for ensuring operational excellence, consistency, and brand integrity across all Colortek retail branches. This role safeguards the company's operating standards, systems, and procedures while leading retail teams to deliver an exceptional customer experience and achieve commercial objectives.
<br>
<br>Key Accountabilities:
<br>- Ensure full implementation and compliance with Colortek's retail operating procedures across all branches.
<br>- Safeguard company policies, standards, workflows, and best practices.
<br>- Conduct regular branch audits to ensure operational consistency and identify improvement opportunities.
<br>- Identify operational gaps and implement corrective action plans.
<br>- Lead, coach, motivate, and develop retail teams to consistently perform at a high level.
<br>- Train new employees on Colortek's systems, operational standards, products, and customer service expectations.
<br>- Conduct regular coaching sessions and performance follow-ups.
<br>- Achieve and exceed branch sales targets and key performance indicators.
<br>- Coach staff on consultative selling techniques and premium customer service.
<br>- Monitor sales performance and recommend actions to improve results.
<br>- Maintain deep knowledge of Colortek's products, solutions, services, and brand story.
<br>- Create an inspiring retail environment that reflects Colortek's premium positioning.
<br>- Ensure proper utilization of all company systems, including POS, ERP, CRM, inventory management, and reporting tools.
<br>- Enforce accurate data entry and system discipline across all branches.
<br>- Monitor compliance with pricing policies, promotions, inventory controls, and cash handling procedures.
<br>- Ensure accurate reporting and documentation.
<br>- Handle escalated customer concerns with professionalism and urgency.
<br>- Plan and manage relevant product or sales training to team in cooperation with HR
<br>- Manager visual merchandising in coordination with the Marketing department.
<br>
<br>Skills, Knowledge and Experience required:
<br>- Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.
<br>- Minimum 3–5 years of experience in retail operations, preferably from the Franchise industry.
<br>- Proven experience leading and developing retail teams.
<br>- Strong understanding of retail systems, operational processes, and inventory management.
<br>- Experience working with ERP and POS systems
The Sales Manager will be responsible for driving profitable sales growth, strengthening market coverage and leading the sales organization to consistently achieve and exceed commercial objectives.
<br>The role will translate the company's commercial strategy into actionable sales plans, ensuring strong execution across channels, territories, customers and product categories.
<br>The Sales Manager will be expected to combine strategic commercial thinking with strong field execution, developing the sales team, expanding customer relationships, improving distribution and ensuring maximum visibility and availability of Richa Group International's portfolio in the market.
<br>
<br>Key Accountabilities
<br>
<br>1. Sales Strategy & Business Growth
<br>• Develop and execute the annual and monthly sales strategy in line with the company's overall business objectives.
<br>• Translate company targets into clear sales objectives by territory, channel, customer, salesperson and product category.
<br>• Identify opportunities for revenue growth, market penetration, customer acquisition and portfolio expansion.
<br>• Monitor market trends, competitor activity, pricing movements and customer needs to identify commercial opportunities and risks.
<br>• Develop action plans to close performance gaps and accelerate growth.
<br>• Ensure profitable growth while maintaining appropriate pricing, margins and commercial discipline.
<br>
<br>2. Sales Team Leadership
<br>• Lead, coach and develop the sales team to deliver consistent commercial performance.
<br>• Establish clear individual and team KPIs, targets and performance expectations.
<br>• Conduct regular performance reviews and provide constructive coaching and feedback.
<br>• Monitor field activity, customer visits, sales productivity and territory coverage.
<br>• Identify capability gaps and implement appropriate training and development initiatives.
<br>• Build a high-performance culture based on accountability, ownership, customer focus and results.
<br>
<br>3. Distribution & Route-to-Market Excellence
<br>• Ensure effective market coverage across Lebanon and maximize product availability at point of sale.
<br>• Strengthen distribution across supermarkets, groceries, restaurants, specialty retailers and other relevant channels.
<br>• Optimize territory allocation, customer segmentation and sales routes.
<br>• Identify white spaces and underpenetrated territories or customer segments.
<br>• Ensure sales representatives execute agreed distribution, merchandising and visibility standards.
<br>• Work closely with Operations and Logistics to ensure product availability and timely customer fulfillment.
<br>
<br>4. Key Account & Customer Management
<br>• Develop and maintain strong relationships with strategic customers and key accounts.
<br>• Lead commercial negotiations within approved company guidelines.
<br>• Develop account plans for high-value customers and strategic accounts.
<br>• Identify opportunities for increased listings, range expansion, promotions and cross-selling.
<br>• Monitor customer satisfaction, service levels and commercial performance.
<br>• Resolve escalated customer issues promptly and professionally.
<br>
<br>5. Portfolio & Brand Development
<br>• Drive sales performance across Richa Group International's product portfolio, including cheese, pasta, rice, sauces and related categories.
<br>• Ensure sales teams have strong product knowledge and can effectively communicate product value propositions.
<br>• Identify opportunities to introduce new products and strengthen existing brands in the market.
<br>• Work closely with Marketing to develop effective trade activation, promotions and in-market initiatives.
<br>• Monitor product performance by SKU, customer and channel and recommend corrective actions where required.
<br>
<br>6. Sales Planning, Forecasting & Reporting
<br>• Prepare accurate sales forecasts and rolling business projections.
<br>• Monitor actual performance against budget and sales targets.
<br>• Analyze sales performance by customer, territory, salesperson, SKU and channel.
<br>• Provide management with regular sales reports, insights and recommendations.
<br>• Establish a disciplined sales reporting framework based on accurate and timely data.
<br>• Use sales analytics to identify trends, opportunities and performance gaps.
<br>
<br>7. Commercial Excellence
<br>• Monitor pricing, discounts, promotions and commercial terms to ensure alignment with company policies.
<br>• Support margin improvement initiatives and minimize unnecessary commercial leakage.
<br>• Monitor customer credit exposure and coordinate with Finance regarding overdue accounts.
<br>• Ensure sales policies, approval procedures and reporting standards are consistently followed.
<br>• Recommend improvements to sales processes, systems and controls.
<br>
<br>8. Cross-Functional Collaboration
<br>• Work closely with Operations, Supply Chain, Warehouse, Finance, Marketing and HR to ensure seamless commercial execution.
<br>• Coordinate sales forecasts with inventory and supply planning.
<br>• Communicate market intelligence and customer requirements internally
Store Manager
<br>
<br>Job Summary
<br>The Store Manager is responsible for the overall operation of the store, including sales performance, staff supervision, customer service, inventory control, and ensuring a safe, well-organized shopping environment. This role combines leadership, operational oversight, and a strong focus on achieving business targets.
<br>
<br>Key Responsibilities
<br>
<br>Operations & Sales
<br>
<br>Oversee day-to-day store operations to ensure smooth, efficient functioning
<br>Set and drive achievement of sales targets and KPIs
<br>Monitor and analyze sales performance, preparing regular reports for upper management
<br>Ensure the store complies with company policies, health and safety regulations, and legal requirements
<br>
<br>Staff Management
<br>
<br>Recruit, train, and onboard new employees
<br>Create staff schedules and manage payroll budgets
<br>Supervise, motivate, and evaluate staff performance
<br>Foster a positive work environment and address any personnel issues
<br>Conduct regular team meetings to communicate goals and updates
<br>
<br>Customer Service
<br>
<br>Ensure a high standard of customer service is maintained at all times
<br>Handle escalated customer complaints and resolve issues effectively
<br>Monitor customer feedback and implement improvements
<br>
<br>Inventory & Merchandising
<br>
<br>Manage stock levels, ordering, and inventory control to minimize loss
<br>Oversee visual merchandising and ensure the store is well-presented
<br>Coordinate with suppliers and vendors as needed
<br>
<br>Financial Management
<br>
<br>Manage store budgets, control expenses, and monitor profitability
<br>Handle cash management and ensure accurate financial record-keeping
<br>Analyze financial data to identify areas for improvement
<br>
<br>Qualifications
<br>
<br>Bachelor's degree in Business Administration, Retail Management, or related field (preferred)
<br>2–5 years of retail experience, with at least 1–2 years in a supervisory or management role
<br>Proven track record of meeting or exceeding sales targets
<br>
<br>Skills & Competencies
<br>
<br>Strong leadership and team management abilities
<br>Excellent communication and interpersonal skills
<br>Problem-solving and decision-making capabilities
<br>Organizational and multitasking skills
<br>Familiarity with POS systems and retail management software
<br>Financial acumen (budgeting, P&L understanding)
<br>
<br>Working Conditions
<br>
<br>Typically full-time, may require evenings, weekends, and holidays
<br>Primarily on the sales floor with some time in a back office for administrative tasks
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><p>An Account Manager has to be experienced to manage all types of accounts and to handle an all time great relationship with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchants accounts and their main job is to sustain and grow its profile.</p><p><b>Responsibilities</b>:</p><ul><li>Serve as the lead point of contact for all Merchants on account management matters</li><li>Build and maintain strong, long-lasting merchant relationships based on trust and respect</li><li>Negotiate contracts and close agreements to maximize profits</li><li>Ensure the timely and successful delivery of our solutions according to merchant needs and objectives</li><li>Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders</li><li>Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues</li><li>Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to Toters platform and highlighting to existing customers the value of being on our platform</li><li>Forecast and track account metrics and take the initiative to rectify/enhance on the findings</li><li>Prepare reports on account status</li><li>Collaborate with the Business Development team to identify and grow opportunities</li><li>Communicating with merchants to understand their needs and explain product value</li><li>Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues</li><li>Maintaining updated knowledge of company products and services</li><li>Resolving complaints and preventing additional issues by improving processes</li><li>Identifying industry trends.</li><li>Acting as a client advocate with a focus on improving the merchant experience.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven work experience as a, Account Manager, Sales Account Manager or similar role</p><p>Problem solving skills and analytical skills</p><p>Solid experience with CRM software and MS Office (particularly MS Excel)</p><p>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail</p><p>Excellent listening, negotiation and presentation skills</p><p>Strong verbal and written communication skills</p><p>BA/BS degree in Business Administration, Sales or relevant field</p><p>Extensive, accurate product knowledge.</p><p></p></section>