Jobs For Faculty Of Commerce Graduates English in Lebanon

Hiring a French-speaking Catering Sales & E-Commerce Manager to drive retail sales, expand market presence, and oversee all online sales channels for one of our leading chain of supermarkets, producers and distributors of premium authentic Lebanese cuisine in Belgium, Europe. <br> <br> <br> <br>The ideal candidate is a results-driven commercial leader with a proven track record of driving revenue growth, leading high-performing teams, and expanding retail market share within the FMCG, food production, catering, or supermarket sectors. <br> <br> <br> <br>- Bachelor’s degree in business administration, Marketing, Sales, Hospitality Management, Food Business, or a related field. <br> <br>- 7–10 years of progressive experience in FMCG, food manufacturing, food distribution, catering, or supermarket retail. <br> <br>- Minimum 5 years in a sales leadership role, managing and developing high-performing teams. <br> <br>- Proven success in managing key accounts and negotiating with major supermarket chains (mandatory). <br> <br>- Strong expertise in commercial strategy, business development, sales forecasting, budgeting, and P&L management. <br> <br>- Hands-on experience overseeing e-commerce platforms, online sales, websites, and digital ordering channels. <br> <br>- Excellent knowledge of supermarket retail operations, category management, merchandising, and customer relationship management. <br> <br>- Proficiency in CRM and ERP systems, with strong analytical and reporting skills. <br> <br>- Outstanding leadership, negotiation, communication, and stakeholder management abilities. <br> <br> <br> <br>The successful candidate will receive a competitive compensation package, including: <br> <br> <br> <br> - Net monthly salary of €3000 <br> <br> - Employer-provided accommodation <br> <br>- Medical insurance <br> <br>- 22 calendar days of paid annual leave <br> <br>- One annual round-trip economy airfare to the employee's home country <br> <br>- Meal allowance provided through Ticket Restaurant (Ticket Resto) vouchers, in accordance with the company's policy

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Position Information</strong></p><ul><li>VA No.: UNDP/LBN/VA26/102</li><li>Position Title : Senior Trade Specialist - Supporting trade and SME policy reform, and trade facilitation</li><li>Duty Station: H ome based and includes field visits to the Ministry of Economy and Trade (MoET)-</li><li>Beirut.</li><li>Duration: 4 months (without exceeding 10 working days per month)</li><li>Vacancy Date of Issue: 5 July 2026</li><li>Vacancy Closure Date: 13 July 2026</li><li>National or International consultancy: National consultancy</li></ul><p>To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/1vYM0hLoKFF-gEn_wwDwZ-7aZWN-6RwDO/view?usp=sharing</p><p><strong>BACKGROUND</strong></p><p>Led Enterprises in Lebanon is a new project funded by the Government of Canada for a period of 3.5 years. The project aims at supporting gender-responsive job creation and help generating economic opportunities for women-led micro, small and medium enterprises (MSMEs) across various productive sectors with high growth potential. Through this objective the project will be fostering the economic security, stability and prosperity of women entrepreneurs and women-led MSMEs in Lebanon. The project includes 3 main components: Component 1: Ensuring that government institutions are more responsive to women s needs through processes that are more conducive to doing business, Component 2: Ensuring that women-led MSMEs have access to the financial resources to grow and remain sustainable, Component 3: Ensuring that women-led MSMEs receive the needed technical support to increase their access to local and international markets. The project was developed in response to the multiple crises that have hit Lebanon, in particular the financial crisis which have hindered the ability of MSMEs in general and women-led MSMEs to access the needed financing to grow. With the collapse of the banking system and the resulting depletion of all sources of financing, access to finance is considered as one of the biggest impediments for MSMEs and particularly women MSMEs to develop and take their business to the next level. This has compounded to the already existing barriers women entrepreneurs have been facing namely stringent collateral requirements, high interest rates, complex documentation processes, sub-optimal financial literacy, absence of market information, etc. In light of the current situation and the ongoing conflict, and based on consultations held with WEE project beneficiaries, MSMEs are currently facing significant cash flow constraints and growing financial pressures that are affecting their ability to sustain operations, retain workers, and plan for the short and medium term. Many businesses are operating in an increasingly uncertain environment, with limited capacity to assess risks, respond to disruptions, and adopt practical financial strategies to maintain stability during crises.</p><p>This Terms of Reference (TOR) outlines the scope of work, qualifications, and expected deliverables for the Senior Trade Specialist who will be responsible.</p><p>The expert will ensure</p><p><strong>SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK</strong></p><p>UNDP is seeking the services of a Short-Term Individual Consultant (Senior Trade Specialist) to improve the business environment for SMEs through regulatory reform, trade facilitation, SME data centralization, and strengthening institutional mechanisms for protecting national production. Under this consultancy, the Consultant is expected to complete the following tasks:</p><p><strong>Task 1: Draft the Small Business Act Law:</strong> The Consultant will lead the development of the Smal Business Act law to support the growth of the business environment for SMEs. As part of this exercise, the Consultant will:</p><ul><li>Conduct benchmark analysis to assess legal requirements that would support, the growth, formalization and competitiveness of small businesses as part of best practices and international experiences</li><li>Develop the draft law that will be shared with the legal experts from the Ministry to review and advocate for the enactment of the law for SMEs</li><li>Work closely with designated legal experts from the Ministry to review, refine, and finalize the draft law. This includes incorporating technical feedback and ensuring legal coherence. The Consultant will also support coordination efforts with relevant stakeholders to facilitate consensus-building and advocacy for the adoption of the law.</li><li>Develop clear and context-relevant criteria that will be used to define SMEs, building on the Ministry of Industry existing classification. The criteria should consider factors such as firm size, turnover, sectoral characteristics, and employment thresholds, ensuring consistency and applicability within the national context, while informed by international similar practices.</li><li>Coordinate on the centralization of the database of SMEs at the ministry of Economy and Trade through the TIC or through a new unit. This will require coordination with concerned government entities to ensure continuous update of information</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master's Degree in Economics, Finance, Business Administration, or a related field.</li><li>At least 10 years of professional experience in trade policy, economic reform, including SMEs business environment improvement, and extensive work with government institutions on regulatory and legislative frameworks.</li><li>Fluency in Arabic and English is mandatory (both oral and written)</li></ul><p></p></section>

Kidwise Academy, located in Haret Sakher, is seeking a qualified and experienced English Teacher to join our educational team. <br> <br>Requirements: <br> <br>* Bachelor’s degree in English Literature <br>* Previous teaching experience <br>* Strong communication and teaching skills <br>* Availability Monday to Friday from 3:30 PM till 7:30 PM <br> <br>Job Type: Part-time <br>Location: Haret Sakher <br> <br>Please send your updated Resume/CV via WhatsApp to 70 740 707

<h2>Customer Support Specialist</h2><h2>Company Overview</h2><p>Laurus Aroma is a fast-growing Middle East e-commerce skincare brand operating across the UAE, Iraq, Saudi Arabia, Jordan, Lebanon, and more. We're looking for a motivated and customer-focused <strong>Customer Support Specialist</strong> to join our remote team.</p><p>In this role, you'll be the voice of the brand — making sure every customer has a smooth, positive experience from first inquiry to delivered order.</p><h2>Key Responsibilities</h2><ul><li>Respond to customer inquiries via Instagram DMs and WhatsApp in a timely and professional manner.</li><li>Follow up with customers who abandoned their checkout to recover sales.</li><li>Handle order-related questions (shipping, delays, returns, product info).</li><li>Escalate complaints or issues to the relevant team when needed.</li><li>Maintain a friendly, on-brand tone in all communications.</li><li>Log customer interactions and report recurring issues to management.</li></ul><h2>Working Hours</h2><p><strong>Flexible / to be agreed</strong> — must be available during peak hours (afternoons Gulf time).</p><h2>Work Type</h2><p><strong>100% Remote</strong></p><h2>Skills &amp; Requirements</h2><ul><li>Excellent written Arabic &amp; English (required).</li><li>Strong communication and people skills.</li><li>Experience with Instagram, WhatsApp, or similar customer-facing platforms.</li><li>Familiarity with e-commerce or online shopping (Shopify experience is a plus).</li><li>Organized, responsive, and able to handle multiple conversations at once.</li><li>Sales mindset — ability to recover abandoned checkouts and upsell naturally.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> &nbsp;</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.<br> &nbsp;</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> &nbsp;</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

<p>Supports the design and development of learning programmes and curricula including supporting in organizing and conducting occupational and competency analyses within their area of specialization, drafting programme profiles, learning guides and manuals, assessing and integrating new and emerging technologies into the subject specializations, and assisting in integrating career guidance and counselling in the learning programmes. Facilitates the delivery of the school-based and work-based learning programmes assigned to them including designing and preparing training venues, identifying and proper utilizing of the facilities and equipment, selecting the trainees, developing inclusive training (lessons) plans, facilitating and managing learning in classrooms, laboratories, workshops, and workplaces, employing adult learning strategies including integrating trainees with disabilities and special learning needs, and mainstreaming Occupational Health and Safety (OSH) and core skills for life and work in the learning delivery. Designs student assessments both formative and summative assessments, practice-based and knowledge-based skills tests; Develops assessment sheets, grids and inclusive skills assessment implementation plans including assessment of core skills and Occupational Safety and Health (OSH); Conducts knowledge and practice-based assessments and tests according to the assessment implementation plan. Builds linkages with employers, workers, and TVET instructors in their specialisations; Collects and utilises available labour market information (LMI) for their training courses; supports conducting and analysing skills needs and anticipation assessments, employers surveys, trainees and graduate trace studies to identify skills gaps, needs, and mismatches for their learning programmes. Applies quality assurance tools and processes across the training cycle of their training courses according to UNRWA TVET Quality Assurance Framework. Supports TVET greening and digitalization initiatives and activities; Designs and implements green and digital learning programmes; Integrates green and digital skills into their training courses; Develops and facilitates synchronous and asynchronous training sessions. Collaborates with other instructors and staff members in coordinating the teaching and learning process, keeping respectful environment at the Centre, maintaining order and discipline in the Centre, and implementing well-organized co-curricular activities, supporting the design and implementation of the Occupational Health and Safety (OSH) measures and tools and reports on incidents and risks in the Centre. Performs such other duties as may be assigned</p><p><strong>Desired Candidate Profile</strong></p><ul><li>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</li><li>Following Instructions and Procedures</li><li>Relating and Networking</li><li>Creating and Innovating</li><li>Applying Technical Expertise</li><li>Planning and Organizing</li><li>Education: A university degree of four years from an accredited educational institution in an approved course of study with major specialization in the field of subject taught.</li><li>Job - Specific Qualification: Not available.</li><li>Work Experience: No experience at this entry level of TVET Instructor (Trade Theory) - grade 11, is required</li><li>Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below.</li><li>Applicants are required to mention if they are a Palestine refugee. If yes, please provide your Registration Card Number.</li><li>Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.</li><li>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</li><li>Languages: English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult)</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <p><b>Bayt.com | Remote Work</b></p> <p>Looking to start or grow your sales career — Remotely?</p> <p>Join Bayt.com, the Middle East's #1 job site, where we're helping millions of people find better jobs and build better lives. If you're passionate, driven, and looking for a remote opportunity with purpose, this might be the perfect fit.</p> <p><b>Why Bayt.com?</b></p> <p>At Bayt.com, we're more than a tech platform — we're a mission-driven team that's reshaping the future of recruitment in the region. As an Inside Sales Executive working remotely, you'll have the flexibility of working from home while being fully supported by a collaborative and fast-paced team.</p> <p>Whether you're just starting out or already have experience in B2B or software sales, we're looking for energetic individuals who thrive on challenge, impact, and growth.</p> <p><b>What You'll Do</b></p> <ul> <li>Reach out to businesses and introduce them to Bayt.com's recruitment solutions</li> <li>Build strong, lasting relationships with leads and clients across the region</li> <li>Host virtual meetings and product demos to showcase our platform</li> <li>Understand hiring needs and offer tailored solutions that add value</li> <li>Manage your pipeline, stay organized, and consistently hit your sales targets</li> <li>Track your metrics and continuously improve your sales performance</li> <li>Represent Bayt.com with professionalism, passion, and a service-first mindset — even remotely!</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Skills Description <p>&nbsp;</p> <p><b>Who We're Looking For</b></p> <ul> <li>You are fluent in both Arabic and English (written and spoken) — this is essential</li> <li>Prior sales experience is not required, but passion, confidence, and strong communication skills are key</li> <li>Experience in B2B or software/tech sales is a strong plus</li> <li>You're proactive, curious, and love helping clients find solutions</li> <li>Organized, goal-driven, and excited to be part of a remote high-performance team</li> </ul> <p><b>What You'll Gain</b></p> <ul> <li>The flexibility and freedom of a remote role with a regional tech leader</li> <li>Full training, onboarding, and team support — no matter where you're working from</li> <li>A meaningful mission: helping companies grow and people find jobs</li> <li>A career path with learning, growth, and real impact</li> <li>Being part of a purpose-driven, people-first culture</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Bayt.com | Remote Work</b></span></p> <p><span>Looking to start or grow your sales career — Remotely?</span></p> <p><span>Join Bayt.com, the Middle East's #1 job site, where we're helping millions of people find better jobs and build better lives. If you're passionate, driven, and looking for a remote opportunity with purpose, this might be the perfect fit.</span></p> <p><span><b>Why Bayt.com?</b></span></p> <p><span>At Bayt.com, we're more than a tech platform — we're a mission-driven team that's reshaping the future of recruitment in the region. As an Inside Sales Executive working remotely, you'll have the flexibility of working from home while being fully supported by a collaborative and fast-paced team.</span></p> <p><span>Whether you're just starting out or already have experience in B2B or software sales, we're looking for energetic individuals who thrive on challenge, impact, and growth.</span></p> <p><span><b>What You'll Do</b></span></p> <ul> <li><span>Reach out to businesses and introduce them to Bayt.com's recruitment solutions</span></li> <li><span>Build strong, lasting relationships with leads and clients across the region</span></li> <li><span>Host virtual meetings and product demos to showcase our platform</span></li> <li><span>Understand hiring needs and offer tailored solutions that add value</span></li> <li><span>Manage your pipeline, stay organized, and consistently hit your sales targets</span></li> <li><span>Track your metrics and continuously improve your sales performance</span></li> <li><span>Represent Bayt.com with professionalism, passion, and a service-first mindset — even remotely!</span></li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><span><b>Who We're Looking For</b></span></p> <ul> <li><span>You are fluent in both Arabic and English (written and spoken) — this is essential</span></li> <li><span>Prior sales experience is not required, but passion, confidence, and strong communication skills are key</span></li> <li><span>Experience in B2B or software/tech sales is a strong plus</span></li> <li><span>You're proactive, curious, and love helping clients find solutions</span></li> <li><span>Organized, goal-driven, and excited to be part of a remote high-performance team</span></li> </ul> <p><span><b>What You'll Gain</b></span></p> <ul> <li><span>The flexibility and freedom of a remote role with a regional tech leader</span></li> <li><span>Full training, onboarding, and team support — no matter where you're working from</span></li> <li><span>A meaningful mission: helping companies grow and people find jobs</span></li> <li><span>A career path with learning, growth, and real impact</span></li> <li><span>Being part of a purpose-driven, people-first culture</span></li> </ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Entreprises Fortin is a growing plumbing and drainage services company based in the Greater Montreal area of Quebec, Canada. We operate two established service brands — Drain Fortin and Plomberie Fortin — serving residential, commercial, and institutional clients across the region.</p><br><p>We're investing in building a modern, well-run operation: better systems, clearer processes, and a team that takes pride in doing things properly. We move quickly, we care about quality, and we treat the people who work with us as long-term partners in what we're building. As a remote member of our team, you'll sit at the center of the customer experience and play a key part in how the business grows.</p><br><br>Job Description<br><p>As our Bilingual Service Coordinator &amp; Dispatcher, you are the first voice our customers hear and the engine that keeps our field teams moving. You'll own inbound calls, turn them into well-organized jobs, and make sure the right technician is in the right place at the right time. Over time, you'll also take on billing and administrative work that keeps the operation running smoothly.</p><br><p>This is a remote, full-time role working Quebec business hours — which corresponds to an afternoon-to-evening shift in Beirut (see Additional Information).</p><br><p><strong>Your responsibilities:</strong></p><br><ul><li>Answer inbound customer calls in French and English as the first point of contact, delivering a calm, professional, and reassuring experience</li><li>Understand and classify each request (drainage vs. plumbing, emergency vs. scheduled, type of service) and capture accurate details</li><li>Book appointments and on-site inspections into our field management software (Jobber)</li><li>Schedule and dispatch field technicians efficiently — grouping jobs by geographic zone to minimize drive time and maximize productive hours</li><li>Coordinate daily with field crews: confirm schedules, adjust for delays and emergencies, and keep everyone informed</li><li>Prepare and send invoices, process billing, and follow up on outstanding payments</li><li>Handle ongoing client communications and follow-ups (confirmations, reminders, status updates)</li><li>Provide day-to-day administrative support to the internal team</li><li>Work within our field-service management software and VoIP phone system to keep every job accurate and up to date</li></ul><br>Qualifications<br><p><strong>Required:</strong></p><br><ul><li>Full professional fluency in both <strong>French and English</strong>, spoken and written. You will be assessed on your ability to clearly understand Quebec French (québécois) callers — including regional accents and vocabulary.&nbsp;</li><li>3–5 years of experience as a customer service representative or coordinator in a phone-based role, speaking directly with clients</li><li>Excellent organizational skills and the ability to switch smoothly between reactive phone work and focused administrative tasks</li><li>A reliable, high-speed internet connection and a proven backup power solution (UPS, inverter/battery, or generator) capable of keeping you online through outages for the full shift.</li><li>A quiet, professional home-office environment suitable for continuous customer calls</li><li>Comfort learning and working within dispatch/scheduling software and VoIP phone systems</li><li>Strong problem-solving instincts; calm and organized under pressure</li></ul><p><strong>Nice to have:</strong></p><br><ul><li>Prior exposure to a trades or field-service business (plumbing, HVAC, drainage, construction, or home services)</li><li>Experience dispatching or scheduling technicians / field crews</li><li>Familiarity with Jobber, QuickBooks, or similar field-service and accounting tools</li></ul><br>Additional Information<br><ul><li><strong>Type:</strong> Full-time, fully remote</li><li><strong>Working hours:</strong> Quebec business hours (approximately 8:00 AM–5:00 PM Eastern Time), which is roughly <strong>early afternoon to midnight in Beirut</strong>. This shift is a permanent feature of the role — please only apply if you can work these hours reliably and sustainably over the long term.</li><li><strong>Compensation:</strong>&nbsp;Highly competitive salary, paid in USD, based on your experience and skills.</li><li><strong>Equipment &amp; setup provided:</strong> We equip you to work effectively — a professional headset and peripherals, an allowance toward strong internet connection and tools you may need for work.</li><li><strong>Assessment</strong>: Shortlisted candidates should expect a live call assessment&nbsp;</li><li><strong>Growth:</strong> We are scaling. This role sits at the center of the business and offers real opportunity to grow in responsibility as the company expands.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Additional information R-4176 P-4740</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Function: </b><span>CD</span></p><br><br><p><b>Work Level: </b><span>1D</span></p><br><br><p><b>Reports to</b> <span>Distribution management lead</span></p><br><br><p><b>Scope</b> <span>Local -Lebanon</span></p><br><br><p><b>Location </b><span>Beirut-Lebanon</span></p><br><br><p><b>Terms &amp; Conditions </b><span>Full Time</span></p><br><br><br><p><b><span>JOB PURPOSE</span></b></p><br><br><br><p>This role exists to “Care deeply and ensure operational excellence that enables our brands to thrive.”. You’ll be part of a team that believes in doing work that matters — for people and the planet.</p><br><br><p>Because here, we don’t just hire for jobs. We invite you to be part of something bigger.</p><br><br><br><p><b><span>KEY RESPONSIBILITIES</span></b></p><br><br><ul><li>Develop and implement MT channel strategy to achieve sales and profitability targets. (MT represents 60% of the trade).</li><li>Drive volume, distribution, listing, revenue and market share growth.</li><li>Build joint business plans with key retailers.</li><li>Analyze sales performance, shopper insights, market trends and competitive activities.</li><li>Manage trade spending and promotional activities.</li><li>Identify new business opportunities and route-to-market improvements.</li><li>Collaborate with CSP, Shopper Marketing and distributor team to ensure excellent execution and product availability.</li><li>Monitor KPIs and develop corrective action plans<br>&nbsp;<p><b><span>REQUIRED QUALIFICATIONS</span></b></p><br><br><br></li><li>3 to 5 years’ managerial experience in sales, Channel Development, Key Account Management, or Commercial functions.</li><li>FMCG experience is a must</li><li>Bachelor’s degree in business administration</li><li><p>or equivalent</p><br><br></li><li>MBA is an advantage</li><li>Financial acumen (P&amp;L, budgeting, ROI analysis)</li><li>Negotiation and contract management</li><li>Strategic channel planning and execution</li><li>Customer and key account management</li><li>Strong leadership and stakeholder management skills</li><li>Data analysis using Excel, Power BI, or similar tools<br>&nbsp;<p><b><span>PREFERRED QUALIFICATIONS</span></b></p><br><br></li><li>Strong experience managing <b>Modern Trade customers</b> (hypermarkets, supermarkets, cash &amp; carry, retail chains) <b>IN LEBANON</b><br><b>At Unilever, inclusion is at the heart of everything we do.</b>&nbsp;We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.</li></ul><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>

Job Requirements: <br> <br>* Experience: 3+ years of relevant experience in operations, administration, logistics, e-commerce, or a related field. <br>* Highly organized, proactive, and able to manage multiple priorities, deadlines, and follow-ups. <br>* Strong sense of initiative, ownership, accountability, and problem-solving. <br>* Comfortable coordinating between sales, stock, logistics, customers, drivers, and management. <br>* Experience with ERP systems, Excel, and digital management tools. <br>* Previous experience with e-commerce platforms and online order management is a strong plus. <br>* Comfortable working in a startup / SME environment where responsibilities evolve and initiative is expected. <br>* Open to learning and working with AI tools, automation, and AI-adaptable business systems. <br>* Strong communication skills in Arabic and English. <br> <br>Main Responsibilities: <br> <br>* Coordinate daily customer and sales orders from receipt through preparation and delivery. <br>* Follow up on deliveries, collections, returns, and pending orders. <br>* Coordinate with stock, sales representatives, drivers, and logistical partners. <br>* Prepare and follow up on sales orders, invoices, and operational documentation. <br>* Maintain accurate ERP and system information. <br>* Organize daily schedules, routings, priorities, and deadlines. <br>* Support e-commerce operations, including online orders, pricing, product information, and website updates. <br>* Prepare daily and weekly operational reports. <br>* Proactively follow up on operational issues until they are fully resolved. <br>* Support continuous improvement of procedures, workflows, automation, and digital systems. <br> <br>Why Join Us? <br> <br>* Growth: Clear potential to progress from Operations Coordinator to Operations Manager based on performance and ability to take on greater responsibility. <br>* Exposure: Hands-on involvement across operations, logistics, sales, e-commerce, and business systems. <br>* Learning: Opportunity to develop skills in ERP, automation, e-commerce, and AI-enabled business tools. <br>* Environment: Join a growing entrepreneurial company where initiative and ideas are valued. <br> <br>Schedule: Monday to Friday 8-5:30 and Saturdays 8-1 and Expos when needed <br> <br>To apply, please send your CV to: <br> <br>* WhatsApp Mobile phone: 81-807078

Key Responsibilities: <br> <br>- Order Processing: Review, track, and process customer orders from initial receipt to final delivery. <br>- Inventory Control: Monitor stock levels, conduct cycle counts, and update tracking systems. <br>- Logistics Coordination: Coordinate with warehouse pickers, packers, and external shipping carriers. <br>- Returns Management: Handle product exchanges, customer returns, and damaged goods. <br>- Data Reporting: Track daily fulfillment metrics and update status logs <br> <br>Qualifications: <br> <br>- Bachelor's degree in supply chain or a related field. <br>- 2–3 years of experience in e-commerce fulfillment, warehouse operations, or a similar role is preferred. <br>- Good computer literacy and the ability to work comfortably with e-commerce systems and basic office applications <br>- Strong analytical, organizational, and problem-solving skills. <br>- Excellent attention to detail with a high level of accuracy. <br>- Excellent follow-up skills, with the ability to proactively track pending orders, deliveries, returns, and any outstanding issues until they are fully resolved. <br>- Excellent communication skills and ability to coordinate effectively with the e-commerce and warehouse teams. <br>- Able to prioritize tasks and work efficiently in a fast-paced environment. <br>- Ability to maintain confidentiality and handle sensitive financial information. <br>- Ability to work under pressure and meet deadlines

<p><h4>About the company</h4> <p>A fast-growing Amazon growth agency helping consumer brands scale and dominate their categories on Amazon and other e-commerce marketplaces. The company is expanding its services, launching new ventures, and building the CEO's personal brand.</p> <h4>Role overview</h4> <p>We are seeking an operations manager to act as the CEO's right-hand and operational partner. This role focuses on turning the CEO's ideas and vision into structured execution plans, managing multiple projects, and ensuring smooth day-to-day operations across the business. You will also serve as the CEO's executive representative — attending meetings, making decisions, and driving outcomes on their behalf.</p> <p>The ideal candidate is proactive, highly organized, AI-proficient, and comfortable working in a fast-paced entrepreneurial e-commerce environment.</p> <h4>Requirements</h4> <h4>Key responsibilities</h4> <strong>Operations & project management</strong><br> <li>Translate the CEO's vision into actionable project plans with clear timelines and deliverables</li> <li>Manage multiple projects across different areas of the business</li> <li>Build systems, SOPs, and automations to support company scalability</li> <li>Coordinate with internal team members, contractors, and vendors</li> <li>Manage CRM systems and marketing automation tools</li> <li>Track KPIs and report on operational and business performance</li> <li>Oversee e-commerce operations and coordinate with Amazon/marketplace teams</li> <strong>Executive support & CEO representation</strong><br> <li>Manage the CEO's calendar, inbox, and communications</li> <li>Attend internal and external meetings on behalf of the CEO, providing updates and making decisions as delegated</li> <li>Schedule meetings, calls, and appointments</li> <li>Book domestic and international travel, including full itineraries — occasional light travel required for in-person meetings or events</li> <li>Conduct research and present recommendations for key decisions</li> <li>Prepare presentations, reports, and documents as needed</li> <li>Be available for weekend communication and tasks when needed</li> <strong>Marketing & personal brand</strong><br> <li>Manage the CEO's social media content calendar</li> <li>Coordinate content creation and publishing</li> <li>Support the growth of the CEO's personal brand (podcasts, speaking engagements, YouTube)</li> <li>Assist with lead generation initiatives and funnel management</li> <strong>Additional responsibilities</strong><br> <li>Anticipate needs and proactively solve problems</li> <li>Present solutions and recommendations rather than simply reporting issues</li> <li>Ensure projects are completed and deadlines are met</li> <li>Take full ownership of operational responsibilities and outcomes</li> <h4>Benefits</h4> <h4>Candidate profile</h4> <li>Highly proactive, resourceful, and solution-oriented</li> <li>Strong organizational and project management skills</li> <li>Comfortable working in a fast-paced, entrepreneurial environment</li> <li>Proficient with AI tools (ChatGPT, automation platforms, AI-assisted workflows) — AI fluency is a core requirement, not a nice-to-have</li> <li>Experience in e-commerce, DTC brands, or Amazon-related businesses strongly preferred</li> <li>Able to manage both operational leadership and executive support responsibilities</li> <li>Comfortable representing the CEO in meetings and acting as a decision-making proxy</li> <li>Flexible schedule — willingness to work weekends when needed</li> <h4>Compensation and working hours</h4> <p>Compensation: $40,000 – $70,000 per year</p> <p>Working hours: 8:00 AM - 5:00 PM EST (Flexible, with weekend availability as needed)</p></p><p></p>

<p><h4>About the company</h4> <p>A fast-growing Amazon growth agency helping consumer brands scale and dominate their categories on Amazon and other e-commerce marketplaces. The company is expanding its services, launching new ventures, and building the CEO's personal brand.</p> <h4>Role overview</h4> <p>We are seeking an operations manager to act as the CEO's right-hand and operational partner. This role focuses on turning the CEO's ideas and vision into structured execution plans, managing multiple projects, and ensuring smooth day-to-day operations across the business. You will also serve as the CEO's executive representative — attending meetings, making decisions, and driving outcomes on their behalf.</p> <p>The ideal candidate is proactive, highly organized, AI-proficient, and comfortable working in a fast-paced entrepreneurial e-commerce environment.</p> <h4>Requirements</h4> <h4>Key responsibilities</h4> <strong>Operations & project management</strong><br> <li>Translate the CEO's vision into actionable project plans with clear timelines and deliverables</li> <li>Manage multiple projects across different areas of the business</li> <li>Build systems, SOPs, and automations to support company scalability</li> <li>Coordinate with internal team members, contractors, and vendors</li> <li>Manage CRM systems and marketing automation tools</li> <li>Track KPIs and report on operational and business performance</li> <li>Oversee e-commerce operations and coordinate with Amazon/marketplace teams</li> <strong>Executive support & CEO representation</strong><br> <li>Manage the CEO's calendar, inbox, and communications</li> <li>Attend internal and external meetings on behalf of the CEO, providing updates and making decisions as delegated</li> <li>Schedule meetings, calls, and appointments</li> <li>Book domestic and international travel, including full itineraries — occasional light travel required for in-person meetings or events</li> <li>Conduct research and present recommendations for key decisions</li> <li>Prepare presentations, reports, and documents as needed</li> <li>Be available for weekend communication and tasks when needed</li> <strong>Marketing & personal brand</strong><br> <li>Manage the CEO's social media content calendar</li> <li>Coordinate content creation and publishing</li> <li>Support the growth of the CEO's personal brand (podcasts, speaking engagements, YouTube)</li> <li>Assist with lead generation initiatives and funnel management</li> <strong>Additional responsibilities</strong><br> <li>Anticipate needs and proactively solve problems</li> <li>Present solutions and recommendations rather than simply reporting issues</li> <li>Ensure projects are completed and deadlines are met</li> <li>Take full ownership of operational responsibilities and outcomes</li> <h4>Benefits</h4> <h4>Candidate profile</h4> <li>Highly proactive, resourceful, and solution-oriented</li> <li>Strong organizational and project management skills</li> <li>Comfortable working in a fast-paced, entrepreneurial environment</li> <li>Proficient with AI tools (ChatGPT, automation platforms, AI-assisted workflows) — AI fluency is a core requirement, not a nice-to-have</li> <li>Experience in e-commerce, DTC brands, or Amazon-related businesses strongly preferred</li> <li>Able to manage both operational leadership and executive support responsibilities</li> <li>Comfortable representing the CEO in meetings and acting as a decision-making proxy</li> <li>Flexible schedule — willingness to work weekends when needed</li> <h4>Compensation and working hours</h4> <p>Compensation: $40,000 – $70,000 per year</p> <p>Working hours: 8:00 AM - 5:00 PM EST (Flexible, with weekend availability as needed)</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title: Senior Operations Manager / Chief of Staff Location: Remote (occasional light travel required) Reports to: CEO Compensation: $40,000 – $70,000 per year About the Company A fast-growing Amazon growth agency helping consumer brands scale and dominate their categories on Amazon and other e-commerce marketplaces.<br> The company is expanding its services, launching new ventures, and building the CEO's personal brand.<br> Role Overview We are seeking an operations manager to act as the CEO's right-hand and operational partner.<br> This role focuses on turning the CEO's ideas and vision into structured execution plans, managing multiple projects, and ensuring smooth day-to-day operations across the business.<br> You will also serve as the CEO's executive representative — attending meetings, making decisions, and driving outcomes on their behalf.<br> The ideal candidate is proactive, highly organized, AI-proficient, and comfortable working in a fast-paced entrepreneurial e-commerce environment.<br> Candidate Profile Highly proactive, resourceful, and solution-oriented Strong organizational and project management skills Comfortable working in a fast-paced, entrepreneurial environment Proficient with AI tools (ChatGPT, automation platforms, AI-assisted workflows) — AI fluency is a core requirement, not a nice-to-have Experience in e-commerce, DTC brands, or Amazon-related businesses strongly preferred Able to manage both operational leadership and executive support responsibilities Comfortable representing the CEO in meetings and acting as a decision-making proxy Flexible schedule — willingness to work weekends when needed Compensation: $40,000 – $70,000 per year Working Hours: 8:00 AM - 5:00 PM EST (Flexible, with weekend availability as needed) Key Responsibilities Operations &amp; Project Management Translate the CEO's vision into actionable project plans with clear timelines and deliverables Manage multiple projects across different areas of the business Build systems, SOPs, and automations to support company scalability Coordinate with internal team members, contractors, and vendors Manage CRM systems and marketing automation tools Track KPIs and report on operational and business performance Oversee e-commerce operations and coordinate with Amazon/marketplace teams Executive Support &amp; CEO Representation Manage the CEO's calendar, inbox, and communications Attend internal and external meetings on behalf of the CEO, providing updates and making decisions as delegated Schedule meetings, calls, and appointments Book domestic and international travel, including full itineraries — occasional light travel required for in-person meetings or events Conduct research and present recommendations for key decisions Prepare presentations, reports, and documents as needed Be available for weekend communication and tasks when needed Marketing &amp; Personal Brand Manage the CEO's social media content calendar Coordinate content creation and publishing Support the growth of the CEO's personal brand (podcasts, speaking engagements, YouTube) Assist with lead generation initiatives and funnel management Additional Responsibilities Anticipate needs and proactively solve problems Present solutions and recommendations rather than simply reporting issues Ensure projects are completed and deadlines are met Take full ownership of operational responsibilities and outcomes</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> *Role Overview*<br> We're looking for a detail-oriented E-Commerce Accountant to manage our day-to-day financials, reconcile multi-channel revenue streams, and keep our books clean across all markets. You'll be the financial backbone of a high-volume COD and digital payments operation.<br> <br> *Key Responsibilities*<br> <br> • Record and reconcile daily sales and revenue across all Shopify stores (UAE, KSA, Iraq, Lebanon, Jordan)<br> • Manage and reconcile COD cash collections — coordinate directly with fulfillment centers in Iraq, Lebanon, and Jordan to track cash boxes, confirm collected amounts, and flag discrepancies<br> • Reconcile digital payment channels in UAE and KSA: Stripe, Tamara (BNPL), and Tabby (BNPL) — accounting for platform fees and settlement timelines for each<br> • Track and categorize Meta advertising costs per country<br> • Maintain accurate books on QuickBooks (Online or Desktop)<br> • Prepare weekly and monthly P&amp;L reports per market<br> • Monitor and account for COD failure/return rates<br> • Manage accounts payable: suppliers, fulfillment partners, and service providers<br> • Assist with VAT compliance in UAE and KSA<br> • Flag cash flow risks and provide actionable financial summaries to management<br> <br> *Requirements*<br> <br> • 2+ years of accounting experience, preferably in e-commerce or retail<br> • Hands-on experience with QuickBooks (mandatory)<br> • Familiarity with Shopify reports and order data (mandatory)<br> • Understanding of COD operations and fulfillment center reconciliation<br> • Experience with payment gateways (Stripe, Tamara, Tabby) and their fee structures is a strong plus<br> • Proficient in Excel / Google Sheets<br> • Strong attention to detail — you'll be handling multi-currency, multi-country financials<br> • Arabic and English proficiency preferred<br> <br> *What Makes This Role Unique*<br> You won't just be bookkeeping — you'll be managing real cash flowing through fulfillment centers across 5 countries, reconciling BNPL platforms, and giving leadership the financial clarity they need to make fast decisions.<br> <br> *Location:* Remote / Hybrid<br> *Reports to:* Founder<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">• *QuickBooks* — chart of accounts setup, journal entries, bank reconciliation, reporting<br> • *Shopify Finance* — reading payout reports, reconciling orders, refunds, and discounts per store<br> • *COD Reconciliation* — experience tracking cash-on-delivery collections through third-party fulfillment centers; ability to match dispatch vs. delivered vs. collected amounts<br> • *Payment Gateway Accounting* — understanding how Stripe, Tamara, and Tabby settle funds, deduct fees, and handle refunds/chargebacks<br> • *Multi-Country Bookkeeping* — comfortable working across different currencies (USD, AED, SAR, IQD, LBP, JOD) and consolidating into a single reporting currency<br> • *Ad Spend Tracking* — logging and categorizing Meta (Facebook/Instagram) ad costs by country and attributing them to the correct P&amp;L<br> • *Excel / Google Sheets* — pivot tables, VLOOKUP, data cleaning — you'll be handling raw export files regularly<br> • *VAT &amp; Tax Awareness* — basic understanding of UAE and KSA VAT requirements<br> • *Analytical Mindset* — ability to spot anomalies in cash flow, flag unusual COD failure spikes, and surface insights proactively<br> • *Communication* — comfortable liaising with fulfillment center operations teams in Arabic and English to resolve cash discrepancies quickly<br> </div>

About the Role: <br>TATOUCHE is seeking a versatile, fast-paced Multimedia Designer who bridges the gap between video production and graphic design[cite: 1, 2]. You will be responsible for creating captivating content across TV, social media, and e-commerce platforms[cite: 1, 2]. This dual role requires a strong creative mind capable of handling everything from pre-shoot planning and video editing to designing eye-catching layouts for various marketing campaigns[cite: 1, 2]. <br> <br>Key Responsibilities: <br>• Video Production & Editing: Oversee pre-shoot planning, select lighting, sound, and technical gear, and execute video shoots for TV shows, social media live streams, and short clips[cite: 1]. Edit and export final videos and animations efficiently[cite: 1]. <br>• Graphic & Visual Design: Develop creative concepts, campaign layouts, and visual communication materials for TV, social media, and e-commerce channels in alignment with the annual marketing plan[cite: 2]. <br>• Storyboarding & Conceptualization: Translate briefs into storyboards, visual concepts, and purposeful design solutions with clear artistic rationale[cite: 1, 2]. <br>• Cross-Team Collaboration: Coordinate directly with TV production, social media, and e-commerce teams to establish project timelines and deliver aligned assets[cite: 2]. <br>• Quality & Efficiency: Maintain brand accuracy and high attention to detail while delivering fast-turnaround content under tight deadlines[cite: 1, 2]. <br> <br>Requirements & Qualifications: <br>• Proficiency in camera operation, lighting, audio equipment, and video production setups[cite: 1]. <br>• Advanced skills in software tools including Adobe Premiere Pro, After Effects, Final Cut Pro, Photoshop, and Adobe Creative Suite[cite: 1]. <br>• Demonstrated ability to design across digital, e-commerce, and broadcast media formats[cite: 2]. <br>• Strong organizational skills to manage shoot preparation, equipment requirements, and production schedules[cite: 1, 2]. <br>• Collaborative mindset with excellent communication skills, adaptability to feedback, and a proactive "get things done" attitude[cite: 2]. <br> <br>How to Apply: <br>Interested candidates should submit their CV along with a portfolio featuring samples of both video and graphic design work created for TV, e-commerce, or social media platforms[cite: 1, 2]

<p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers. Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p><p><b>Why This Opportunity Matters</b></p><p>You ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business. This is not a role where you simply respond to messages. You ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate. Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.</p><p>What You ll Own</p><p>In this role, you will:</p><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><p><strong>Desired Candidate Profile</strong></p><p>You ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French. Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets. Because phone communication is an important part of the role, you ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><p>You ll be especially successful if you:</p><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p>