Customer Service Jobs in Lebanon

<p>&nbsp;</p><p><strong>Job Purpose</strong></p><p>To provide fast, accurate, and friendly checkout service to customers, handle payments and cash securely, and contribute to a positive customer experience.</p><p><strong>Key Responsibilities</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greet customers warmly and process their orders and payments accurately through the POS system</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle cash, card, and other payment methods, and give correct change</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Issue receipts and handle refunds, exchanges, or voids according to company policy</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Open and close the cash register, count the cash drawer, and prepare end-of-shift reports</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Report any cash discrepancies to the Operations Manager immediately</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answer customer questions about products, prices, and promotions, or refer them to the right person</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Keep the cashier area clean, organized, and well stocked with bags, receipt paper, and supplies</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the team with bagging, packing, or arranging products when needed</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow food safety, hygiene, and company policies at all times</p><p><strong>Requirements</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High school diploma or equivalent</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous cashier or retail/food service experience is a plus, but not required</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic math skills and attention to detail</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to use a POS system (training provided)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good communication skills in Arabic and English; French is a plus</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Honest, reliable, and punctual</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Friendly, patient, and customer-focused attitude</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to stand for long periods and work flexible shifts, including weekends</p><p><strong>What We Offer</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A friendly team environment within a growing food and hospitality group</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; On-the-job training</p>

We are looking for Agents to join our team and contribute to driving sales and building strong customer relationships. <br>What we’re looking for: <br>???? Previous experience in call centers, telesales, or a similar role <br>????️ Excellent communication and interpersonal skills <br>???? Target-oriented with a strong sales mindset <br>???? Customer-focused and able to build positive relationships <br>⚡ Motivated, energetic, and proactive <br>????️ Good command of English and Arabic <br>???? Location: Baabda <br>???? Interested candidates are invited to send their CVs to: ccdanho@d-union.com

We are looking for a motivated and professional team member to handle customer service, sales and basic marketing support

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>we are seeking an experienced and customer-focused Customer Service Manager to lead our customer support operations, enhance service quality, and ensure an exceptional customer experience across all channels.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>&nbsp;Lead and manage the Customer Service team to achieve performance targets</p><p><br></p><p>&nbsp;Develop and implement customer service policies, procedures, and standards</p><p><br></p><p>&nbsp;Monitor service quality, customer satisfaction, and team performance metrics</p><p><br></p><p>&nbsp;Collaborate with internal departments to address customer needs and operational issues</p><p><br></p><p>&nbsp;Prepare regular performance and customer insight reports for management</p><p><br></p><p>&nbsp;Coach, train, and develop customer service representatives</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in Business Administration or a related field</p><p><br></p><p>&nbsp;Minimum 5 years of experience in Customer Service, with at least 2 years in a managerial role</p><p><br></p><p>&nbsp;Experience in FinTech, Banking, Telecommunications, or Financial Services is preferred</p><p><br></p><p>&nbsp;Strong leadership, communication, and problem-solving skills</p><p><br></p><p>&nbsp;Customer-centric mindset with the ability to manage multiple priorities</p><p><br></p><p>&nbsp;Proficiency in Microsoft Office and customer service management tools</p><p><br></p><p>&nbsp;Fluency in English and Arabic; French is a plus</p></div>

A leading insurance company located in Zouk Mosbeh Kesserwan is seeking a Customer Service & Data management Coordinator in the Motor claims department. <br>The successful candidate will be responsible for ensuring the efficient organization and management of all customer service and data-related tasks, while maintaining confidentiality, security, and accessibility of both hard and soft copy documents <br>Key responsibilities <br>• Assist claimants by phone and in person, answering their questions and guiding them through the claims process <br>• Collect and follow up on documents from claimants and brokers to complete claim files <br>• Coordinate with experts, surveyors, and workshops to speed up approvals <br>• Receive, scan, file, and link documents to the right claim files, keeping all data accurate, secure, and confidential <br>Qualification <br>• Bachelor’s degree or equivalent <br>• Strong communication and customer service skills <br>• Excellent organization, time management, and attention to detail <br>• Good command of Microsoft Office (Word, Excel) <br>• Previous experience in Motor Claims is preferable

<div ><p><strong><span >COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY</span></strong><span ></span></p><p><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.</span></p><p><span >DHL Lebanon is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place to Work in Lebanon for consecutive years since 2023.</span></p><p><span >Join DHL Express and be part of a global network built on service excellence, quality, and sustainability. Together, we connect with people and improve lives through the power of international trade—not only for our customers, but for every member of our team.</span></p><p><span >Discover more about our culture, our people, and our purpose: <a href="https://careers.dhl.com/global/en">https://careers.dhl.com/global/en</a></span></p><p><strong><span >ABOUT THE ROLE</span></strong><span ></span></p><p><span >We are looking for a customer-focused Customer Care Advisor to join our Customer Service team. You will investigate shipment issues, keep customers informed, and coordinate with internal teams and the DHL network to resolve concerns quickly and professionally.</span></p><p><strong><span >KEY RESPONSIBILITIES</span></strong><span ></span></p><ul > <li><span >Investigate delayed, lost, damaged, returned, misrouted, or undelivered shipments.</span></li> <li><span >Handle trace inquiries in line with DHL service standards and processes.</span></li> <li><span >Provide customers with timely, clear, and accurate updates.</span></li> <li><span >Resolve complaints with empathy, composure, and ownership, without over-committing.</span></li> <li><span >Coordinate with Operations and other departments on service recovery.</span></li> <li><span >Respond to inquiries about shipment status, prices, customs requirements, and DHL services.</span></li> <li><span >Maintain accurate case records in the relevant systems.</span></li> <li><span >Support Frontline call overflow when required.</span></li> <li><span >Analyze recurring shipment issues, determine root causes, and drive effective resolution.</span></li> <li><span >Contribute to customer service, quality, and resolution targets.</span></li> </ul><p><strong><span >KEY RESPONSIBILITIES</span></strong><span ></span></p><ul > <li><span >College degree preferred.</span></li> <li><span >Around 2 years of experience in a customer contact center, telesales, customer service, or similar service environment is preferred.</span></li> <li><span >Experience handling customer complaints and service recovery cases.</span></li> <li><span >Advanced English, with the ability to read, write, and speak professionally.</span></li> <li><span >Excellent telephone, interpersonal, negotiation, and conflict-resolution skills.</span></li> <li><span >Strong problem-solving, planning, and decision-making abilities.</span></li> <li><span >Ability to remain calm, positive, and effective under pressure.</span></li> <li><span >Good organizational skills, attention to detail, and accountability.</span></li> <li><span >Experience with telephone, shipment tracking, order booking, CRM, or ticketing systems is an advantage.</span></li> <li><span >A collaborative mindset and experience working effectively in teams.</span></li> </ul><p><strong><span >Why Join DHL Express?</span></strong><span ></span></p><p><span >Be part of a global leader in logistics and innovation</span></p><p><span >Work on cutting-edge AI and digital transformation initiatives</span></p><p><span >Collaborative and dynamic international environment</span></p><p><span >Opportunities for growth, learning, and impact</span></p><p><strong><span >Careers at DHL</span></strong><span ></span></p><p><span >At DHL, we believe our people are our greatest asset. We are committed to building an inclusive environment where innovation, teamwork, and excellence thrive.</span></p><p><span ></span></p><p><span ></span></p></div><div></div>

Duties and responsibilities <br> Handle, retain & develop a selected portfolio of BCC customers. <br> Build a strong relationship with all customers. <br> Actively involved in the transition process of accounts <br> Promote Up selling & Cross selling to all customers <br> Respond to quote requests <br> Support sales team on joint calls where needed <br> Perform a min of 5 Visits each month <br> Close follow up with agents for better customer service <br> Handle shipments with utmost care (getting required documents for clearance, <br>corrections needed on time) <br> Consistently meet the department KPI for higher work quality <br> Escalate any problem to higher management urgently on both sides <br> Handle Ocean Import Bookings FCL/LCL <br> Handle Client Claims <br> Assist in receivables collection when needed <br> <br> <br>Qualifications <br> Education: <br> BA degree, preferable to be in the transportation field <br> Skills & Abilities: <br> Customer Service Oriented <br> Able to work under pressure <br> Easy going <br> Proactive <br> Creative <br> Excellent Communication Skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Great customer service does more than answer questions.<br> It builds trust, protects revenue, and turns first-time buyers into loyal customers.<br> Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands.<br> If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> Why This Opportunity Matters You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up.<br> Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.<br> This is not a role where you simply respond to messages.<br> You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.<br> Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> About Our Client Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.<br> The business values reliable people who take ownership, learn quickly, and remain professional under pressure.<br> As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.<br> What You’ll Own In this role, you will: Manage customer conversations on WhatsApp with professionalism, empathy, and speed.<br> Process customer orders accurately and ensure all required information is complete.<br> Follow up with fulfillment and delivery partners regarding cancelled orders.<br> Speak with customers to understand cancellation reasons and recover orders whenever possible.<br> Maintain accurate customer and order records in shared Google Sheets.<br> Make outbound calls to request product reviews and explore relevant upselling opportunities.<br> Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.<br> Moderate comments on social media advertisements while protecting a professional brand image.<br> Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.<br> Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.<br> What’s In It for You This is a full-time opportunity with a base salary of $250 to $350 per month , plus performance bonuses for orders completed above the defined target.<br> Each additional qualifying order above the threshold earns an extra bonus.<br> Working hours are 9:00 AM to 6:00 PM , including a two-hour break .<br> More importantly, the role offers a clear progression path.<br> Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a Senior Customer Service or Head of Customer Service position.<br> As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand.<br> This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> Ready to Take Ownership?<br> If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.<br> Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.<br> What Makes You Successful You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.<br> Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify.<br> You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.<br> Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.<br> You’ll be especially successful if you: Communicate politely and professionally, including during difficult customer interactions.<br> Stay calm, organized, and focused when order volumes or customer demands increase.<br> Show empathy while remaining clear and solution-oriented.<br> Learn new processes quickly and apply feedback.<br> Work with discipline and reliability without needing constant follow-up.<br> Take initiative instead of waiting for every next step to be assigned.<br> Are serious about building a long-term career in customer service and e-commerce operations.<br> Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.<br></span> </div>

Job Description <div> <p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p> <p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.</p> <p> <u> <strong>Why This Opportunity Matters</strong> </u> </p> <p>You ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p> <p>This is not a role where you simply respond to messages. You ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p> <p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> </p> <p> <u> <strong>What You ll Own</strong> </u> </p> <p>In this role, you will:</p> <ul> <li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li> <li>Process customer orders accurately and ensure all required information is complete.</li> <li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li> <li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li> <li>Maintain accurate customer and order records in shared Google Sheets.</li> <li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li> <li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li> <li>Moderate comments on social media advertisements while protecting a professional brand image.</li> <li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li> </ul> <p> </p> <p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p> <u> <strong>What Makes You Successful</strong> </u> </p> <p>You ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p> <p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p> <p>Because phone communication is an important part of the role, you ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p> <p>You ll be especially successful if you:</p> <ul> <li>Communicate politely and professionally, including during difficult customer interactions.</li> <li>Stay calm, organized, and focused when order volumes or customer demands increase.</li> <li>Show empathy while remaining clear and solution-oriented.</li> <li>Learn new processes quickly and apply feedback.</li> <li>Work with discipline and reliability without needing constant follow-up.</li> <li>Take initiative instead of waiting for every next step to be assigned.</li> <li>Are serious about building a long-term career in customer service and e-commerce operations.</li> </ul> <p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Our Client</u></strong></p><br><p>Our client operates growing e-commerce brands serving customers in Lebanon, with plans to expand further across the GCC and launch a new clothing brand.</p><br><p>The business values reliable people who take ownership, learn quickly, and remain professional under pressure. As the brands grow, high-performing team members will have opportunities to expand their responsibilities across multiple products and markets.</p><br><br>Job Description<br><p>Great customer service does more than answer questions. It builds trust, protects revenue, and turns first-time buyers into loyal customers.</p><br><p>Our client is looking for a customer-focused professional in Lebanon who can take ownership of daily customer interactions and order operations across growing e-commerce brands. If you know Shopify, communicate confidently in Arabic, English, and French, and stay composed when things get busy, this could be your path toward a senior customer service leadership role.<br> &nbsp;</p><br><p><u><strong>Why This Opportunity Matters</strong></u></p><br><p>You’ll be at the center of the customer journey, supporting shoppers from their first message through order fulfillment and post-purchase follow-up. Your work will directly influence customer satisfaction, completed orders, product reviews, and repeat business.</p><br><p>This is not a role where you simply respond to messages. You’ll help recover cancelled orders, identify upselling opportunities, coordinate with delivery partners, and keep essential customer and order information accurate.</p><br><p>Strong performance will be recognized with additional earning potential and a clear path toward greater responsibility.<br> &nbsp;</p><br><p><u><strong>What You’ll Own</strong></u></p><br><p>In this role, you will:</p><br><ul><li>Manage customer conversations on WhatsApp with professionalism, empathy, and speed.</li><li>Process customer orders accurately and ensure all required information is complete.</li><li>Follow up with fulfillment and delivery partners regarding cancelled orders.</li><li>Speak with customers to understand cancellation reasons and recover orders whenever possible.</li><li>Maintain accurate customer and order records in shared Google Sheets.</li><li>Make outbound calls to request product reviews and explore relevant upselling opportunities.</li><li>Collect customer feedback that helps strengthen trust in the brands and improve the customer experience.</li><li>Moderate comments on social media advertisements while protecting a professional brand image.</li><li>Provide dependable administrative support and handle additional virtual assistant tasks as business needs evolve.</li></ul><p>Your success will be measured by the quality of your customer interactions, the accuracy of your work, your ability to support order targets, and the ownership you bring to daily operations.</p><br><br>Qualifications<br><p><u><strong>What Makes You Successful</strong></u></p><br><p>You’ll thrive in this role if you are a Lebanese national currently based in Lebanon and a native Arabic speaker with a very good command of both English and French.</p><br><p>Previous customer service experience with e-commerce brands in Lebanon is required, including hands-on experience using Shopify. You should also be comfortable working with CRM systems, Microsoft Excel, and Google Sheets.</p><br><p>Because phone communication is an important part of the role, you’ll need to be comfortable and confident speaking with customers, requesting reviews, handling objections, and introducing relevant upselling opportunities.</p><br><p>You’ll be especially successful if you:</p><br><ul><li>Communicate politely and professionally, including during difficult customer interactions.</li><li>Stay calm, organized, and focused when order volumes or customer demands increase.</li><li>Show empathy while remaining clear and solution-oriented.</li><li>Learn new processes quickly and apply feedback.</li><li>Work with discipline and reliability without needing constant follow-up.</li><li>Take initiative instead of waiting for every next step to be assigned.</li><li>Are serious about building a long-term career in customer service and e-commerce operations.<br> &nbsp;</li></ul><p>Additional training will be provided when needed, but motivation, professionalism, and accountability must come from you.</p><br><br>Additional Information<br><p><u><strong>What’s In It for You</strong></u></p><br><p>This is a full-time opportunity with a base salary of <strong>$250 to $350 per month</strong>, plus performance bonuses for orders completed above the defined target. Each additional qualifying order above the threshold earns an extra bonus.</p><br><p>Working hours are <strong>9:00 AM to 6:00 PM</strong>, including a <strong>two-hour break</strong>.</p><br><p>More importantly, the role offers a clear progression path. Strong performers who consistently meet targets, demonstrate ownership, and support the wider operation can advance into a <strong>Senior Customer Service</strong> or <strong>Head of Customer Service</strong> position.</p><br><p>As the business expands, your responsibilities may grow across our client’s operations in Lebanon and the GCC, as well as the upcoming clothing brand. This creates meaningful exposure to multi-brand customer service, regional e-commerce operations, and team leadership.<br> &nbsp;</p><br><p><u><strong>Ready to Take Ownership?</strong></u></p><br><p>If you’re looking for a role where your communication skills can directly influence customer loyalty, revenue, and business growth, this is your opportunity.</p><br><p>Apply if you have the required e-commerce and Shopify experience, enjoy solving customer problems, and are ready to grow from a front-line customer service professional into a future leader.</p><br><br><br> </div>

Location: Remote <br>Employment Type: Full-Time <br>Experience: Fresh Graduate / Entry Level <br>Industry: Interior Design & Architecture <br> <br>We are looking for a fresh Interior Design graduate, fluent in English, to join our studio in a role focused on client servicing, project coordination, and online marketing. <br> <br>The position is ideal for a highly organized, proactive, and personable individual who enjoys working with people, following up on projects, and ensuring that clients receive a professional and seamless experience throughout their interaction with the studio. <br> <br>The role sits between the client, the design team, and the studio management, helping ensure that projects move forward efficiently while maintaining a high level of communication and service. <br> <br>Key Responsibilities <br> <br>Client Servicing & Communication <br> <br>- Act as a key point of contact between clients and the studio. <br>- Maintain regular and professional communication with clients and ensure timely follow-up. <br>- Coordinate meetings, presentations, calls, site visits, and other client-related activities. <br>- Follow up on client requests, approvals, decisions, and outstanding information. <br>- Ensure that client concerns and requests are properly communicated to the relevant members of the design team. <br>- Help maintain a high-quality and consistent client experience throughout the project. <br> <br>Project Coordination & Management <br> <br>- Assist management and project leads in monitoring the progress of ongoing projects. <br>- Track project schedules, deadlines, deliverables, approvals, and pending actions. <br>- Prepare and maintain project trackers, meeting minutes, action lists, and follow-up reports. <br>- Coordinate information and communication between the studio, clients, consultants, suppliers, and contractors. <br>- Follow up with team members on pending tasks and deadlines. <br>- Help ensure that project documentation and correspondence are properly organized and up to date. <br>- Assist in identifying delays, pending decisions, or issues requiring management's attention. <br> <br>Online Marketing & Studio Presence <br> <br>- Coordinate the studio's day-to-day online marketing activities. <br>- Assist in managing social media content, schedules, and publications. <br>- Coordinate with designers, photographers, videographers, and external marketing resources when required. <br>- Help prepare and organize project content, images, videos, and information for online publication. <br>- Research relevant design, architecture, interior design, and lifestyle trends. <br>- Assist in maintaining a consistent and professional online presence for the studio. <br>- Monitor engagement and assist in compiling basic social media and marketing reports. <br> <br>Administrative & Studio Support <br> <br>- Organize emails, documents, presentations, project files, and other studio information. <br>- Assist with preparing presentations, proposals, reports, and client documentation. <br>- Maintain organized digital filing and project management systems. <br>- Support management with day-to-day coordination and administrative tasks. <br> <br>Requirements <br> <br>- Bachelor's degree in Interior Design, Architecture, or a related field. <br>- Fresh graduates are encouraged to apply. <br>- Excellent spoken and written English. <br>- Strong communication and interpersonal skills. <br>- Highly organized, detail-oriented, and proactive. <br>- Comfortable communicating with clients and following up with different stakeholders. <br>- Good understanding of professional communication and presentation. <br>- Strong interest in interior design, architecture, branding, and visual communication. <br>- Good knowledge of Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook. <br>- Familiarity with social media platforms and basic content management. <br>- Knowledge of design software such as AutoCAD, SketchUp, Photoshop, Illustrator, or InDesign is an advantage. <br>- Ability to multitask and prioritize within a fast-paced studio environment. <br> <br>The Ideal Candidate <br> <br>We are looking for someone who is organized, personable, proactive, and commercially minded, with an eye for design. <br> <br>The successful candidate should enjoy working with people as much as working with projects. While a design background is important, the role is not primarily a design-production position. It is an opportunity to develop strong skills in client management, project coordination, studio operations, and marketing within a creative environment. <br> <br>The candidate should be comfortable taking initiative, following things through, asking the right questions, and ensuring that nothing falls through the cracks. <br> <br>Career Development <br> <br>This position offers exposure to the full cycle of an interior design practice, from client acquisition and communication to project execution, marketing, and studio management, with opportunities to progressively take on greater responsibility

Duties And Responsibilities: <br> <br>On Product and Competition Knowledge:b <br>- Possess comprehensive knowledge of the marketed and competitors’ products in order to answer all clients’ inquiries. <br> <br>On Sales & Market Coverage: <br>-Implement sales fundamentals and abide by the steps of call during visits. <br>-Mention reasons behind unsuccessful calls and way forward. <br>-Achieve sales and distribution targets assigned by Area Sales Supervisor (by brand, area, sub-area…). <br>-Timely request from Area Sales Supervisor cycle amendments upon client closure, new client activation and client potential revision. <br>-Continuously enhance vertical distribution: ensure core SKUs per channel are available at concerned Point of Sale (POS). <br>-Continuously enhance horizontal distribution: thoroughly scan assigned area and open timely new customers in order to reach the targeted number of active clients. Fill and submit visa client on the spot and ensure information inserted is accurate (classification and categorization). <br> <br>On Visibility & Marketing: <br>-Ensure accurate and timely implementation of any marketing initiative and product launch. <br> <br>On Stock Management: <br>-Avoid out-of-stock and overstock situation by accurately assessing the clients’ storage space and placing orders that meet the clients' capacity. <br>-Keep the Area Sales Supervisor informed regarding products performance (overachievement/underachievement). <br>-Ensure the implementation of requested stock depletion activity. <br> <br>On Receivables: <br>-Ensure the implementation of the company’s credit policy and procedure. <br>-Timely collect from clients all due invoices, avoiding any discrepancy in client accounts. <br>-In case of any modification of client status requiring a revision of client credit terms (upgrade or even reduction of limit/payment delay), fill the excess limit form and follow up until its approval. <br>-Avoid doubtful clients by performing needed reference checks prior to filling an excess limit form. <br>-Inform Area Sales Supervisor and get approval, in case of valid reason to process an order for a client with unpaid dues. <br>-Treat with urgency (within 24 hours) returned checks. <br>-Timely provide customer with Statement Of Account to avoid payment delays and conduct annual reconciliations. <br> <br>On Return Management: <br>-Provide customer with all contractual terms (price list, payment terms) to avoid order return upon delivery and ensure acknowledgment. <br>-Treat customer return request promptly, inform Area Sales Supervisor upon return request, provide rational behind it and follow up until matter is closed. <br> <br>On Delivery Matters: <br>-Abide by the call cycle to ensure match with delivery cycle. <br>-Investigate any delay in delivery and report the case to the Area Sales Supervisor when needed. <br>-Ensure customer has no unjustified unpaid dues before placing the order to avoid order being blocked at credit level and leading to delivery delays. <br> <br>On Customer Satisfaction and PR: <br>-Identify, advise and fulfill customers’ needs. <br>-Build and maintain good relations with POS decision makers and store merchandisers. <br>-Keep Area Sales Supervisor informed of customer complaints and non-conformities and take corrective actions accordingly. <br>-Ensure excellent customer service by efficiently taking orders, verify product, quantity, price, payment modality... Courteously inform customer about out-of-stock products and assist with substitutes when applicable. <br> <br>On Compliance: <br>-Ensure the implementation of company’s policy and procedure to maximize productivity and avoid risks. <br> <br>On Reporting: <br>-Submit to the Area Sales Supervisor reports including (achievement versus target, price fishing, competitor initiatives, new launched products, challenges, opportunities, recommendations). <br> <br> <br>Education: <br>Bachelor Degree in Business Administration <br> <br>Experience: <br>1 to 2 years of experience in selling of FMCG products to pharmacies

Position: Female Customer Support Specialist <br>Location: Remote <br>Employment: Full-Time / Flexible <br>Industry: Fintech | Trading | Prop Trading <br> <br>Responsibilities <br> <br>• Respond to customer inquiries through WhatsApp, Instagram, website chat, and other communication channels. <br>• Provide professional and friendly assistance to new and existing clients. <br>• Assist customers with account purchases, registration, and general inquiries. <br>• Follow up with customers and ensure a smooth customer experience. <br>• Identify customer issues and coordinate with the relevant team when necessary. <br>• Escalate technical or account-related issues appropriately. <br>• Maintain accurate communication and follow-up records. <br>• Work closely with the Sales and Operations teams. <br> <br>Requirements <br> <br>• Previous experience in Customer Support, Client Services, or a similar role. <br>• Excellent communication and interpersonal skills. <br>• Fluent Arabic and good English communication skills. <br>• Strong typing and computer skills. <br>• Professional, patient, and customer-focused personality. <br>• Ability to handle multiple conversations efficiently. <br>• Strong attention to detail. <br>• Previous experience in Forex, Trading, Fintech, or Prop Trading is a plus. <br> <br>We’re Looking For Someone Who Is <br> <br>✓ Professional <br>✓ Friendly and confident <br>✓ Fast and responsive <br>✓ Organized <br>✓ Customer-oriented <br>✓ Able to work independently <br> <br>What We Offer <br> <br>• Remote position. <br>• Flexible working environment. <br>• Competitive salary based on experience. <br>• Opportunity to grow within a fast-growing international company. <br>• Performance-based incentives send your cv to 78-858797

Key Accountabilities: <br>▪ Handle inbound calls, emails, WhatsApp messages, and other assigned customer communication channels within <br>agreed response times. <br>▪ Identify customer needs through active listening and provide clear, accurate information on products, services, and <br>approved offers. <br>▪ Maintain a courteous and professional approach throughout customer interactions. <br>▪ Record complaints, review available information, and coordinate resolution with relevant teams. <br>▪ Escalate unresolved or sensitive matters promptly, providing complete supporting information. <br>▪ Keep customers informed of progress and follow up to confirm resolution. <br>▪ Provide timely support to wholesale sales teams, including invoicing, customer inquiries, and administrative <br>coordination. <br>▪ Prepare and process invoices and supporting documents accurately, following approved procedures. <br>▪ Reconcile customer account balances and payment records in coordination with accounting, investigate <br>discrepancies, and follow up on outstanding payments. <br>▪ Conduct assigned outbound calls for prospect outreach, customer follow-up, and customer experience feedback. <br>▪ Maintain accurate, complete, and timely customer and interaction records in CRM/ERP systems. <br>▪ Support customer inquiries and follow-up relating to the Momayyaz loyalty program. <br>▪ Prepare accurate, timely Momayyaz program reports according to agreed requirements. <br>▪ Identify service gaps and recurring issues, recommending practical improvements. <br>▪ Collaborate with sales, branch teams, accounting, and other relevant departments to improve customer experience. <br>▪ Maintain current knowledge of products, procedures, systems, and approved offers

Odoo Customer Success Manager <br> <br>About the Role: <br> <br>We are looking for a Customer Success Manager who will support and guide our existing clients after they start using Odoo. Your role is not just about customer support but about helping businesses fully benefit from Odoo. You will build strong relationships, understand clients' needs, suggest improvements, and find opportunities to expand their use of Odoo. <br> <br>Responsibilities: <br> <br>• Engage with Clients <br> <br>o Regularly check in with clients to understand their business needs. <br> <br>o Offer solutions to help them use Odoo more efficiently. <br> <br>o Provide strategic advice to maximize their Odoo investment. <br> <br>• Identify Opportunities <br> <br>o Recommend additional Odoo features that can improve the client’s operations. <br> <br>o Help clients see the value in upgrading or expanding their Odoo system. <br> <br>• Gather Insights & Improve Odoo <br> <br>o Collect feedback from clients to help improve Odoo solutions. <br> <br>o Share client needs with the product team. <br> <br>• Build Strong Client Relationships <br> <br>o Be a trusted advisor, ensuring clients get the best out of Odoo. <br> <br>o Solve problems and provide expert guidance when needed. <br> <br>• Stay Updated on Odoo o Keep learning about new Odoo features and updates. o Analyze client data to suggest improvements. <br> <br> <br>Who We’re Looking For: <br> <br>• Experience in customer success, account management, or after-sales support. <br> <br>• Background in ERP systems, Odoo experience is a big plus. <br> <br>• Strong sales skills (upselling and cross-selling). <br> <br>• Excellent communication and problem-solving skills. <br> <br>• Understanding of B2B business needs. <br> <br> <br>Key Performance Indicators (KPIs): <br> <br>• Clients using more Odoo features. <br> <br>• Increased sales from existing clients. <br> <br>• High client satisfaction and retention. <br> <br>• Valuable feedback shared with our product team. <br> <br> <br>What We Offer: <br> <br>• Competitive salary & benefits <br> <br>• Growth opportunities with a leading Odoo partner <br> <br>• A collaborative and dynamic work environment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Client Relations Manager is responsible for managing relationships with our U.S.-based clients and overseeing maintenance work orders from a client-service and operational perspective. The role requires excellent English communication, strong management skills, and the ability to handle multiple priorities in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>* Act as the main point of contact for assigned U.S. clients.</p><p>* Receive, review, and manage maintenance work orders.</p><p>* Coordinate with Project Coordinators to ensure jobs are handled properly and on time.</p><p>* Communicate professionally with clients through phone calls, emails, and online platforms.</p><p>* Provide clients with accurate and timely updates on ongoing work orders.</p><p>* Review quotations, pricing, scopes of work, and job requirements before submission.</p><p>* Follow up on urgent and high-priority service requests.</p><p>* Monitor work orders from assignment through completion.</p><p>* Ensure client requirements, deadlines, and service standards are met.</p><p>* Handle client concerns, escalations, and operational issues professionally.</p><p>* Follow up with the operations team to ensure documentation, photos, reports, and completion details are properly submitted.</p><p>* Maintain strong and professional long-term relationships with clients.</p><p>* Monitor team performance and help resolve operational challenges.</p><p>* Ensure all assigned accounts and work orders remain properly organized and updated.</p><p><br></p><p>WORK DETAILS</p><p><br></p><p> Location: Kaslik, Lebanon</p><p> Schedule: Monday to Friday</p><p>⏰ Working Hours: 4:00 PM – 12:00 AM</p><p> Full-Time | On-Site</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>* Excellent spoken and written English is a must.</p><p>* Strong communication and client-management skills.</p><p>* Strong leadership, organization, and problem-solving abilities.</p><p>* Ability to multitask and work under pressure.</p><p>* Good computer and Microsoft Office skills.</p><p>* Previous experience in facility management, maintenance coordination, customer service, account management, or a related field is highly preferred.</p><p>* Professional attitude and strong attention to detail.</p></div>

**CLIENT ACQUISITION SPECIALIST – ZALKA** <br> <br>???? **$1,050 FIXED MONTHLY SALARY – ALL INCLUSIVE** <br>???? **PERFORMANCE-BASED COMMISSION: $1,000–$3,000+ MONTHLY** <br>???? **ZALKA, METN** <br>???? **MONDAY–FRIDAY | 8:30 AM–5:30 PM** <br> <br>We are looking for confident, energetic people who know how to communicate, build interest, and turn conversations into business opportunities. <br> <br>This is an **office-based commercial position** focused on acquiring new corporate clients. <br> <br>Your day will mainly involve contacting businesses by phone, reaching decision-makers, introducing solutions, identifying opportunities, and maintaining consistent follow-up throughout the sales process. <br> <br>**WHAT WE’RE LOOKING FOR** <br> <br>• Strong communication and persuasion skills <br>• Very good to excellent spoken English <br>• Confidence approaching companies and decision-makers <br>• Comfortable spending most of the working day communicating by phone <br>• Persistent and able to handle rejection professionally <br>• Target-oriented and commercially driven <br>• Organized with leads and follow-ups <br>• Good computer skills <br>• Previous sales or client-facing experience is an advantage <br>• **Immediate starters preferred** <br> <br>**FULL-TIME | OFFICE-BASED | ZALKA, METN** <br> <br>#ZalkaJobs #MetnJobs #LebanonJobs #SalesJobs #ClientAcquisition #BusinessDevelopment #HiringLebanon

The Client Relations Manager is responsible for managing relationships with our U.S.-based clients and overseeing maintenance work orders from a client-service and operational perspective. The role requires excellent English communication, strong management skills, and the ability to handle multiple priorities in a fast-paced environment. <br> <br>Key Responsibilities <br> <br>* Act as the main point of contact for assigned U.S. clients. <br>* Receive, review, and manage maintenance work orders. <br>* Coordinate with Project Coordinators to ensure jobs are handled properly and on time. <br>* Communicate professionally with clients through phone calls, emails, and online platforms. <br>* Provide clients with accurate and timely updates on ongoing work orders. <br>* Review quotations, pricing, scopes of work, and job requirements before submission. <br>* Follow up on urgent and high-priority service requests. <br>* Monitor work orders from assignment through completion. <br>* Ensure client requirements, deadlines, and service standards are met. <br>* Handle client concerns, escalations, and operational issues professionally. <br>* Follow up with the operations team to ensure documentation, photos, reports, and completion details are properly submitted. <br>* Maintain strong and professional long-term relationships with clients. <br>* Monitor team performance and help resolve operational challenges. <br>* Ensure all assigned accounts and work orders remain properly organized and updated. <br> <br>Requirements <br> <br>* Excellent spoken and written English is a must. <br>* Strong communication and client-management skills. <br>* Strong leadership, organization, and problem-solving abilities. <br>* Ability to multitask and work under pressure. <br>* Good computer and Microsoft Office skills. <br>* Previous experience in facility management, maintenance coordination, customer service, account management, or a related field is highly preferred. <br>* Professional attitude and strong attention to detail. <br> <br>WORK DETAILS <br> <br>???? Location: Kaslik, Lebanon <br>???? Schedule: Monday to Friday <br>⏰ Working Hours: 4:00 PM – 12:00 AM <br>???? Full-Time | On-Site <br> <br>Contact: 79-361783 or apply on the website at Spectra-lb.com

Customer Care Representative <br> <br>Qualifications <br> <br>* Customer-focused and service-oriented <br>* Strong communication and interpersonal skills <br>* Excellent organizational and time-management skills <br>* Strong problem-solving and adaptability <br>* High attention to detail and accuracy <br>* Teamwork and collaboration <br>* Results-oriented mindset <br> <br>Experience <br> <br>* 0–2 years of experience in customer service, call center, or administrative support <br>* Experience in handling client accounts, invoicing, and scheduling is preferred <br> <br>Competencies <br> <br>* Fluency in Arabic and English; French is a plus <br>* Excellent communication, listening, and interpersonal skills <br>* Proficiency in Microsoft Office <br>* Experience with CRM/ticketing systems is a plus <br>* Strong organizational and multitasking abilities <br>* Problem-solving and conflict-resolution skills <br>* Customer-focused with strong attention to detail

Customer Care Representative <br> <br>Qualifications <br> <br>* Customer-focused and service-oriented <br>* Strong communication and interpersonal skills <br>* Excellent organizational and time-management skills <br>* Strong problem-solving and adaptability <br>* High attention to detail and accuracy <br>* Teamwork and collaboration <br>* Results-oriented mindset <br> <br>Experience <br> <br>* 0–2 years of experience in customer service, call center, or administrative support <br>* Experience in handling client accounts, invoicing, and scheduling is preferred <br> <br>Competencies <br> <br>* Fluency in Arabic and English; French is a plus <br>* Excellent communication, listening, and interpersonal skills <br>* Proficiency in Microsoft Office <br>* Experience with CRM/ticketing systems is a plus <br>* Strong organizational and multitasking abilities <br>* Problem-solving and conflict-resolution skills <br>* Customer-focused with strong attention to detail