Program Officer Jobs in Lebanon

<p>HAMAP-Humanitaire https://hamap-humanitaire.org Halte aux Mines AntiPersonnel (HAMAP)-Humanitaire is a French NGO, established in 1999 in order to contribute to the struggle against mines and the risks it presents to civilian population. HAMAP-Humanitaire is active in 13 countries and pursues a mission of support to local partners from the need assessment, through project conception and to its sustainable implementation. HAMAP-Humanitaire diversified its field of activity, to encompass two sectors: Engineering (WASH, construction, energy) and Mine Action. Requirements and job status Minimum education: EOD Level 3+ qualification Minimum experience: 10 Years Required travel: Yes No of jobs: 1 Job Description PDF - HAMAP Humanitaire LinkedIn page</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Formally recognised EOD Level 3+ qualification or equivalent advanced military EOD qualification.</li><li>Demonstrated advanced explosive ordnance technical knowledge, including Advanced Explosive Theory as a minimum.</li><li>Proven competence in ADW and bulk demolitions.</li><li>IEDD qualification is highly desirable.</li><li>Strong knowledge of IMAS and land release principles.</li><li>Strong understanding of Quality Management in humanitarian mine action.</li><li>Demonstrated competence in SOP development, QA/QC, training design, and operational risk management.</li><li>Minimum 10 years of professional experience in humanitarian mine action or comparable explosive ordnance technical operations.</li><li>Substantial experience in EOD, clearance, BAC, and land release.</li><li>Minimum 5 years of senior technical advisory, programme operations, QA/QM, training, or capacity-strengthening experience.</li><li>Experience supporting local or national partners through capacity strengthening, mentoring, technical governance, and systems development.</li><li>Proven experience in SOP development, technical documentation, QA/QC systems, training architecture, competency assurance, and technical review.</li><li>Experience in proposal design, technical methodology development, logframe/KPI design, asset-staffing planning, and donor reporting is strongly desirable.</li><li>Experience in the Middle East, particularly Lebanon, Iraq, Syria, or comparable operational contexts, is highly desirable.</li><li>Experience with national mine action authorities, technical working groups, accreditation processes, and national standards is strongly desirable.</li><li>Experience with mechanical support to clearance, rubble clearance, heritage-sensitive clearance, or similar specialised contexts is desirable.</li><li>Experience with IMSMA-compatible reporting, GIS, Survey123, task dossiers, QA/QC dashboards, and HMA information management systems is desirable.</li><li>Strong understanding of the full HMA toolbox, including NTS, TS, clearance, BAC, EOD spot tasks, EORE/CPP integration, QA/QC, training, IM, and partner capacity strengthening.</li><li>Advanced technical credibility in EOD and clearance.</li><li>Strong understanding of land release methodology and evidence-based decision-making.</li><li>Ability to design systems, not only deliver activities.</li><li>Ability to translate IMAS, NMAS, and organisational SOPs into practical field systems.</li><li>Ability to provide strategic technical direction while respecting country management and partner ownership.</li><li>Ability to assess partner capacity and design realistic capacity development pathways.</li><li>Strong analytical skills and evidence-based judgement.</li><li>Strong report-writing, technical drafting, and SOP-writing skills.</li><li>Ability to design training architecture, competency frameworks, and technical assessment tools.</li><li>Ability to review operational data, task dossiers, QA/QC records, training records, and donor reporting for technical consistency.</li><li>Ability to advise on equipment, mechanical assets, procurement specifications, and technical suitability.</li><li>Ability to identify when external expertise is required and facilitate appropriate technical support.</li><li>Ability to work across cultures, countries, technical disciplines, and organisational levels.</li><li>Ability to manage sensitive operational, technical, and reputational risks.</li><li>English: fluent, mandatory.</li><li>French: working level desirable.</li><li>Arabic: strong asset.</li><li>English is mandatory because the role requires technical drafting, SOP review, IMAS/NMAS interpretation, donor inputs, proposal support, coordination with HQ, and high-level reporting.</li><li>Systematically reporting to in-line manager his/her activities and seeking approval before undertaking any unplanned activity.</li><li>Acting in a proper way, according to HAMAP-Humanitaire values, with all actors: this excludes any discrimination on basis of nationality, ethnicity, religion, class, gender, sexual orientation or political affiliation.</li><li>Respecting the various local habits and customs, as well as the country s laws and rules, in order to preserve HAMAP-Humanitaire respectability.</li><li>Respecting strict confidentiality regarding HAMAP-Humanitaire documents, projects (ongoing and future), prospects of development, stakeholders and providers, unless instructed differently by the Country Director.</li><li>Avoiding any use of the job position in HAMAP-Humanitaire for personal purposes.</li></ul>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our purpose</strong><br> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <p>As a HRSSC Talent Acquisition Senior, you will play a crucial role in managing the recruitment process for your assigned business line. Your responsibilities will include job posting, CV sourcing, candidate management, and ensuring a seamless talent acquisition operation. You will work closely with Business HR and other stakeholders to support the screening and selection process effectively.</p> <h4>Key responsibilities</h4> <ul> <li>Manage the recruitment process, including job postings, CV screening, interview coordination, case study management, psychometric assessments, and more, for your designated business line.</li> <li>Collaborate with Business HR to understand role requirements, and manage job postings accordingly, including amendments, closures, and withdrawals as needed.</li> <li>Perform initial CV screening for all CVs from various sourcing channels (e.g., career site, referrals, LinkedIn, job fairs, and campus recruitment) based on job posting criteria.</li> <li>Conduct HR interviews for assigned roles, document interview results in the recruitment system, and communicate outcomes to candidates.</li> <li>Coordinate with business teams and candidates to schedule interviews, gather feedback, and update the recruitment system with outcomes.</li> <li>Manage aptitude, psychometric tests, case studies, and other assessments, ensuring completion and documenting results in the recruitment system. Communicate outcomes to the assigned business teams and candidates.</li> <li>Assist in collecting and verifying candidate documentation for reference and background checks, aligning with policies, and reporting any issues to the business team and Business HR.</li> <li>Actively source and headhunt candidates through various channels, ensuring a strong pipeline of qualified talent.</li> <li>Always maintain an active candidate pipeline, ensuring readiness to meet the business's hiring needs.</li> <li>Meet Service Level Agreements (SLA) and Turnaround Times (TAT) for all recruitment activities while ensuring process compliance.</li> <li>Maintain the integrity and compliance of internal recruitment systems.</li> <li>Build and maintain strong relationships with hiring managers and other key stakeholders to ensure alignment and satisfaction throughout the recruitment process.</li> <li>Prepare and present periodic recruitment reports, including candidate status, rejection rates, and other relevant metrics.</li> <li>Perform additional tasks as requested by the direct manager.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in human resources, business administration, psychology, or a related field.</li> <li>5+ years of experience in talent acquisition, recruitment, or HR shared services.</li> <li>Experience managing end-to-end recruitment processes across multiple roles.</li> <li>Strong knowledge of sourcing channels such as LinkedIn, career portals, referrals, job fairs, and campus recruitment.</li> <li>Ability to communicate professionally with team leaders and managers. Strong presentation skills considered a plus.</li> <li>Familiarity with Applicant Tracking Systems (ATS) and recruitment databases.</li> <li>Strong understanding of recruitment metrics, SLA, and TAT management.</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication, and time-management skills.</li> <li>Advanced computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> </ul></p><p></p>

We are looking for a Research & Development Manager to lead Richa Group's product innovation and development agenda. <br> <br>The role will be responsible for translating consumer insights, market trends and commercial opportunities into successful product concepts, while ensuring that new and existing products meet the company's standards for quality, food safety, cost competitiveness and market relevance. <br> <br>This is a key role for an individual who combines food industry expertise, commercial thinking and innovation leadership. <br> <br>Key Responsibilities: <br> <br>1. Product Innovation & Development <br>Lead the end-to-end development of new food products, product extensions and reformulations across relevant categories. <br>Identify opportunities for new products based on market trends, consumer preferences, competitive intelligence and commercial potential. <br>Develop product concepts, specifications, prototypes and testing plans in collaboration with internal and external stakeholders. <br>Coordinate product trials, sensory evaluations, samples and product validation. <br>Manage the transition of successful concepts from development to commercial launch. <br>2. Market & Consumer Insights <br>Monitor FMCG and food industry trends, emerging categories, consumer preferences and competitor activity. <br>Translate market intelligence into actionable product development opportunities. <br>Partner with Marketing and Commercial teams to identify gaps within the existing portfolio. <br>Evaluate product concepts based on consumer relevance, differentiation and commercial viability. <br>3. Supplier & Partner Collaboration <br>Work closely with international suppliers, manufacturers, laboratories and technical partners on product development. <br>Evaluate ingredients, raw materials, formulations, packaging and technical specifications. <br>Support supplier qualification and product benchmarking. <br>Ensure alignment between supplier capabilities and Richa Group's quality and commercial requirements. <br>4. Quality, Regulatory & Food Safety <br>Ensure all new and existing products comply with applicable food safety, quality and regulatory requirements. <br>Establish and maintain product specifications and technical documentation. <br>Coordinate required laboratory analysis, shelf-life testing and product validation. <br>Work closely with Quality Assurance and Operations to investigate and resolve product-related issues. <br>5. Cost & Commercial Viability <br>Assess product development costs and commercial feasibility. <br>Collaborate with Procurement and Finance to optimize product costs without compromising quality. <br>Contribute to pricing, margin and product profitability assessments. <br>Identify opportunities for product reformulation, packaging optimization and cost efficiency. <br>6. Project & Stakeholder Management <br>Establish R&D project timelines, milestones, budgets and deliverables. <br>Lead cross-functional project teams involving Commercial, Marketing, Procurement, Quality, Supply Chain and Operations. <br>Ensure projects remain aligned with business priorities and launch timelines. <br>Present recommendations, project progress and business cases to senior management. <br>7. Team Leadership & Continuous Improvement <br>Build a culture of innovation, accountability and continuous improvement. <br>Coach and develop R&D team members and technical resources. <br>Establish clear objectives, KPIs and performance standards. <br>Introduce structured R&D processes, documentation and best practices. <br> <br>Key Success Measures <br> <br>Success in this role will be measured through: <br> <br>New product development and successful launches <br>Speed-to-market <br>Product innovation pipeline <br>Commercial performance of new products <br>Product margin and cost optimization <br>Consumer acceptance and product quality <br>Reduction of product development cycle time <br>Supplier and development partner performance <br>Compliance with quality and food safety requirements <br>Cross-functional stakeholder satisfaction <br>Candidate Profile <br> <br>We are looking for a commercially minded R&D professional who combines technical food expertise with strong business acumen

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The Economic and Social Commission for Western Asia forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This temporary position is located in the United Nations Economic and Social Commission for Western Asia (ESCWA) in the Climate Change and Natural Resource Sustainability Cluster. The Research Assistant works under the overall supervision of the Climate Change and Natural Resource Sustainability Cluster Lead and reports directly to a Senior Programme Officer.<br> Responsibilities<br>Within delegated authority, the Research Assistant will be responsible for the following duties: • Researches, extracts and compiles basic information and technical data on specific programmes/projects on climate change, agriculture, food systems and the environment. • Sorts, consolidates, extracts and processes data, including geospatial data, and enters into relevant database. • Assists in monitoring developments/issues on climate change, agriculture, resilient food system pathways and related environmental subjects by collecting, selecting, analysing and compiling materials from multiple sources, e.g., relevant databases, the library and the Internet. • Assembles original statistical and geostatistical materials; adjusts reported data from different sources and loads data into computerized database system or report templates. • Assists in the identification, evaluation and examination of indicators and data sets for accuracy, clarity and validity. • Assists in the maintenance of relevant computerized databases. • Prepares a variety of reports, presentations, tables, lists, graphs, charts, maps and/or diagrams for information and review by senior officers. • Prepares abstracts/bibliographic descriptions and bibliographies for inclusion in documents, reports and publications. • Takes notes and drafts executive summaries of meetings. • Collects organizes and disseminates relevant UN and media information. • Co-ordinates and supports the set up of national and regional meetings and consultations, and appropriate follow-up including the preparation of meeting reports and key messages. • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such as web pages or brochures. • Performs other related work as required.<br> Competencies<br>• PROFESSIONALISM: Ability to research, interpret and analyse a wide variety of data, including geospatial data. Knowledge of climate change and resilient food systems. Knowledge of internal policies, processes and procedures. Demonstrates use of initiative and ability to make appropriate linkages between areas of work related to climate change and food systems, providing appropriate data analytics and geospatial analysis. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • PLANNING&amp; ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>High school diploma or equivalent is required. Master’s degree in agriculture is desirable.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five years of experience in collecting and researching data on sustainable development and environment is required. The minimum years of relevant experience is reduced to 3 for candidates who possess a first-level university degree or higher. A minimum of one year of experience in data analytics related to climate change, food systems or related area is desirable. Experience in ArcGIS or QGIS tools is required. Experience working in the Arab region is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>French</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include assessment(s) which may be followed by an interview.<br> Special Notice<br>• This position is temporarily available until 31 December 2026. Extension of the appointment is subject to availability of funding, continued need for the position, and the satisfactory performance of the incumbent. • If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. • This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. • Candidates are fully responsible for all arrangements and costs for attending all assessments and interviews. All candidates shall receive the same notice period for attending the assessments and interviews. • The candidate is fully responsible for all costs and arrangements related to travel and relocation (including visas and permits) to the duty station and for continued employment at ESCWA. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. • At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. • Limitation of General Service Category: This position falls under the General Service category. If selected and you wish to be considered for a future position in the Professional category, please note that you must first separate from the Organization and acquire the required professional skills through academic training or professional experience to be considered as an external candidate. Alternatively, you can apply for and succeed in the YPP General Service to Professional category (G-to-P) competitive examination.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

Welcome and greet guests in a warm, professional, and courteous manner. <br>Perform check-in and check-out procedures accurately and efficiently. <br>Verify guest reservations, identification, payment details, and room preferences. <br>Provide guests with information about hotel facilities, services, restaurants, and local attractions. <br>Handle guest requests, inquiries, complaints, and special arrangements professionally. <br>Maintain a strong knowledge of room types, rates, promotions, hotel facilities, and current availability. <br>Coordinate with Housekeeping, Reservations, Concierge, Bell Desk, Engineering, and Food & Beverage to ensure smooth guest service. <br>Manage room keys, guest profiles, wake-up calls, messages, and other front office requests. <br>Process cash, credit card, and other payment transactions accurately. <br>Maintain accurate guest accounts and assist with billing discrepancies. <br>Promote hotel services and suitable upgrades while maintaining a guest-focused approach. <br>Ensure VIP, repeat, long-stay, and special-occasion guests receive personalized attention. <br>Handle telephone calls and correspondence professionally. <br>Follow hotel standards for guest privacy, security, safety, and confidentiality. <br>Maintain a clean, organized, and professional front desk area. <br>Record and communicate guest issues and special requests during shift handovers. <br>Assist in resolving guest complaints and escalate complex issues to the Front Office Supervisor or Manager. <br>Follow all hotel policies, procedures, and luxury service standards. <br>Perform other duties assigned by the Front Office Management. <br>Requirements <br>Previous experience in a front office or guest-service position, preferably in a 4- or 5-star hotel. <br>Hospitality or hotel management education is an advantage. <br>Excellent communication and interpersonal skills. <br>Fluent English; Arabic and French are strong advantages. <br>Professional appearance and excellent personal presentation. <br>Strong customer-service and problem-solving skills. <br>Ability to remain calm and professional under pressure. <br>Good computer skills and familiarity with hotel PMS systems such as Opera is an advantage. <br>Ability to work flexible shifts, including morning, evening, night, weekends, and public holidays. <br>Strong attention to detail and ability to multitask. <br>Positive attitude, teamwork, and a genuine passion for hospitality. <br>Key Competencies <br>Luxury guest service <br>Communication skills <br>Guest complaint handling <br>Attention to detail <br>Teamwork <br>Professionalism <br>Problem solving <br>Upselling skills <br>Cash and payment handling <br>Time management <br>Cultural awareness <br>Confidentiality and discretion

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Lead Specialist - Credit</p><br><br><br>Job Scope <br><p>The Lead specialist - Credit is accountable for applying the company's&nbsp;credit&nbsp;and collection policies and practices while implementing internal control systems. S/He analyses customer requests for&nbsp;credit, minimizes the company's credit risk and maintains the highest level of customer service while coordinating with other departments in resolving issues.&nbsp;</p><br><br><br>Main Duties and Responsibilities <br><p>- Assist in managing the company's financial wellbeing by ensuring compliance, effective risk management and accurate financial reporting;</p><br> <p>- Define and evaluate the credit limits for all customers based on their audited financial statements, asset values, and assessments of new and existing customers;</p><br> <p>- Comply with the reporting timelines and adverse information notification to the insurance company;</p><br> <p>- Anticipate outstanding receivables based on sales forecasts, payment terms, backlog, and input from the sales team;</p><br> <p>- Reconcile accounts receivable, resolve discrepancies, and achieve periodic cash collection targets;</p><br> <p>- Coordinate with internal departments to resolve unpaid debts and oversee legal actions and related settlements when required;</p><br> <p>- Approve the credit line for customer accounts within the approved insurance limit;</p><br> <p>- Manage and streamline LC transactions and ensure the compliance of LC/BG T&amp;C and timely closure of LC/BG payments from banks with minimized financial costs and eliminated risks;</p><br> <p>- Build strong relationships with customers through regular visits, account management, and collection of financial information for credit reviews;</p><br> <p>- Ensure the timely processing and follow up of outstanding invoices;</p><br> <p>- Respond promptly to audit requests (internal audit, bank audit, etc.);</p><br> <p>- Ensure the receipt of customer balance confirmations on a bi-annual basis;</p><br> <p>- Prepare periodic MIS and data management reports to the Direct Manager.</p><br> <br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Finance, Accounting or any other related field</p><br><br><br>Experience <br><p>8+ years of progressive experience in Credit Management, Credit &amp; Collections, or Accounts Receivable.<br>Proven experience managing regional/multi-country credit and collections operations within a multinational or complex business environment.<br>Strong hands-on experience in credit risk assessment, credit limits, payment terms, and customer exposure management.<br>Demonstrated experience setting, reviewing, negotiating, and standardizing credit terms and commercial conditions, in partnership with Sales and Finance.<br>Proven ability to influence commercial decisions, challenge credit exposure, and implement regional credit policies and governance.<br></p><br> <p>#LI-LM1</p><br><br><br><br> </div>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.</p> <p>Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.</p> <p>As we continue to scale our products, customers, and AI capabilities, the amount of data we generate is growing rapidly. The opportunity is no longer simply to report on what happened - it's to understand why it happened, what it means, and what we should do next.</p> <h4>Why this role matters</h4> <p>We're looking for a Senior Product Analyst who can help make data a genuine part of how Product operates.</p> <p>This isn't a role where you'll wait for a Product Manager to ask for a dashboard or pull a report after a decision has already been made. You'll be expected to get close to the product, understand how customers actually use it, spot patterns others may have missed, and bring insights to the table before someone asks for them.</p> <p>You'll operate at two levels.</p> <p>At the product and feature level, you'll help teams understand whether customers are discovering, adopting, engaging with, and getting value from what we're building. You'll identify friction, investigate unexpected behaviour, evaluate experiments, and help teams decide what to improve, scale, reposition, or stop.</p> <p>At the leadership level, you'll connect those individual product signals to the bigger picture - helping leadership understand product performance, emerging opportunities, risks, and where we should invest next.</p> <p>The strongest person in this role will be able to move comfortably between a SQL query, a conversation with a Product Manager, and a leadership presentation - and translate the same data into something meaningful for each audience.</p> <h4>What you'll do</h4> <ul> <li>Turn product data into decisions. You'll go beyond reporting what happened to understand why it happened, what it means, and what Product should do differently as a result.</li> <li>Help teams define what success actually means. You'll work with Product Managers and other stakeholders to establish meaningful KPIs, success metrics, and measurement plans before features and initiatives are launched.</li> <li>Understand how customers use our products. You'll analyse journeys, funnels, cohorts, adoption, engagement, retention, churn, and behavioural patterns to identify where customers are succeeding and where they're getting stuck.</li> <li>Evaluate whether our products are delivering value. You'll assess feature performance and help teams make evidence-based decisions about whether to improve, scale, reposition, or discontinue initiatives.</li> <li>Bring insights into product discovery. You'll use quantitative evidence alongside customer, product, and market context to help teams understand which problems are worth solving and where the biggest opportunities exist.</li> <li>Challenge assumptions with evidence. When a team believes a feature is working, adoption is strong, or customers are behaving a certain way, you'll be comfortable asking, “What does the data actually tell us?” — constructively and without creating friction.</li> <li>Identify opportunities before you're asked. You won't wait for a stakeholder to request a report. You'll proactively investigate anomalies, emerging trends, underperforming areas, and changes in customer behaviour and bring forward the ones that matter.</li> <li>Support experimentation. You'll help teams define hypotheses, success criteria, and measurement approaches, then analyse experiments and A/B tests to determine what the evidence tells us.</li> <li>Make complex analysis easy to understand. You'll turn large datasets and complicated analysis into clear stories, visualisations, recommendations, and decisions that make sense to both technical and non-technical audiences.</li> <li>Give leadership a clear view of product performance. You'll create reporting that connects detailed product and feature performance to broader business objectives, highlighting progress, drivers, risks, and recommended actions rather than simply presenting numbers.</li> <li>Help Product become more self-sufficient with data. You'll build repeatable analytical frameworks, dashboards, documentation, and self-service resources so teams don't need to come to you for every question.</li> <li>Raise data literacy across Product. You'll coach Product Managers on metrics, analysis, and interpretation, and use workshops, office hours, and day-to-day collaboration to make better use of data part of how the team works.</li> <li>Build trust across teams. You'll work closely with Product, Design, Engineering, and business stakeholders and influence decisions without relying on formal authority.</li> </ul> <h4>What success looks like</h4> <p>In your first 3-6 months, you'll be building trust. Product teams know you as someone who understands the product, asks the right questions, and brings useful insights rather than simply producing reports.</p> <p>As you establish yourself, you'll start changing how decisions are made. Product Managers are defining meaningful success metrics earlier, teams are using evidence to evaluate their decisions, and you're proactively surfacing opportunities and risks rather than responding to reporting requests.</p> <p>Ultimately, success means Product becomes more intelligent. Leadership has a clear view of what's driving product performance, teams understand why customers behave the way they do, and decisions about priorities and investment are increasingly based on evidence rather than assumptions.</p> <p>The shift we're looking for is simple:</p> <p>From “What happened?” ? “Why did it happen?” ? “What should we do about it?”</p> <h4>Requirements</h4> <h4>Who you are</h4> <ul> <li>You're naturally curious. When you see an unexpected number, you don't just add it to a report — you want to know what's behind it.</li> <li>You think commercially, not just analytically. You understand that an interesting insight isn't necessarily a useful one. You can connect product behaviour to customer value, business performance, and investment decisions.</li> <li>You don't need to be given the question. You're comfortable starting with an ambiguous problem, figuring out what needs to be understood, and determining what analysis will actually help answer it.</li> <li>You can zoom in and out. You can spend time investigating why a particular feature's adoption dropped while still understanding how that finding connects to the wider product strategy.</li> <li>You're willing to challenge people. You don't simply validate what a stakeholder already believes. You're comfortable presenting evidence that contradicts an assumption, while doing so in a way that builds trust rather than defensiveness.</li> <li>You know that being right isn't enough. Your analysis only creates value if people understand it and act on it. You can turn complex findings into a simple story and a clear recommendation.</li> <li>You're a strong communicator. You can explain an analytical finding to a Product Manager, work through the technical detail with an Engineer, and present the business implication to leadership.</li> <li>You're proactive and self-directed. You don't wait for a ticket to appear in your queue. You notice something worth investigating and take ownership of finding out what it means.</li> <li>You're comfortable with ambiguity and a changing environment. Not every question will have a clean dataset or obvious answer. You know how to work with imperfect information while being transparent about its limitations.</li> <li>You have 4+ years of experience in product analytics, digital analytics, business intelligence, or a closely related field, with experience working directly with digital Product teams.</li> <li>You're technically strong. You can independently use SQL to explore and analyse large datasets and are comfortable working with product analytics or business intelligence platforms such as Mixpanel, Heap, Pendo, Metabase, Amplitude, Looker, Tableau, Power BI, or similar tools.</li> <li>You understand product metrics deeply, including funnels, journeys, cohorts, retention, engagement, adoption, churn, and customer behaviour.</li> <li>You can translate ambiguous business questions into structured analysis and understand the difference between finding a correlation and understanding what it actually means.</li> <li>You're comfortable working remotely and can communicate effectively across teams without relying on being in the same room.</li> <li>You have professional working proficiency in English.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience designing or evaluating A/B tests and experiments.</li> <li>Experience with statistical analysis.</li> <li>Familiarity with modern data stacks, data warehouses, transformation tools, event tracking, analytics instrumentation, or data governance.</li> <li>Experience building or improving a product analytics function or data culture.</li> <li>Experience presenting product recommendations to senior leadership.</li> <li>Working knowledge of Python or R.</li> <li>Experience working with B2B SaaS, enterprise products, AI products, or complex data-driven platforms.</li> </ul> <h4>What the hiring process will look like</h4> <ul> <li>Recruiter screening — An initial conversation about your experience, motivations, and what you're looking for next.</li> <li>Analytics interview — A deeper discussion around your product analytics experience, technical capability, and how you approach ambiguous analytical problems.</li> <li>Case study / analytical exercise — You'll be given a product or business problem and asked to analyse the available information, identify the key insights, and explain what you would recommend.</li> <li>Presentation interview — You'll meet Product and/or business stakeholders to explore how you communicate insights, challenge assumptions, and influence decisions based on the case study.</li> <li>Leadership / culture interview — A final conversation focused on how you operate, collaborate, handle ambiguity, and contribute to a high-performing team.</li> </ul></p><p></p>

Job Summary: <br> <br>The Receptionist serves as the welcoming face of the gym, ensuring all members and visitors <br> <br>feel valued and well-assisted from the moment they arrive. This role combines hospitality, <br> <br>administrative efficiency, and attention to detail by greeting members warmly, managing <br> <br>registrations, and processing payments. <br> <br>I. Duties and Responsibilities: <br> <br>1. Welcome and greet all members and visitors in a professional, friendly <br> <br>manner <br> <br> Stand or sit upright, maintain eye contact, and smile when greeting members.  Use members’ names, when possible, to create a personalized experience.  Provide support to all members’ inquiries and guide them <br> <br>2. Register new members and manage membership renewals <br> <br> Guide new members through the registration process, ensuring processes are <br> <br>completed accurately.  Verify and input member details into the system, maintaining accuracy and <br> <br>confidentiality.  Explain membership packages, promotions, and benefits clearly. <br> <br>3. Handle cash and process transactions accurately <br> <br> Process payments for memberships, products, or services through cash, card, or <br> <br>digital methods.  Issue receipts and update payments.  Follow proper cash-handling procedures, including daily balancing and <br> <br>reconciliation.  Report any discrepancies or errors to the manager immediately. <br> <br>4. Maintain a clean, organized, and professional reception area <br> <br> Keep the desk surface tidy and organized <br> <br> Ensure the area around the reception is clean and welcoming at all times. <br> Report any facility maintenance issues to the appropriate department promptly. <br> <br>II. Required Competencies: <br> Empathy and patience: especially when handling complaints or frustration. <br> Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer’s experience. <br> Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems. <br> Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive <br>impact on the work culture. <br> Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing. <br>  Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations

JOB PURPOSE <br> <br>The Sales Representative is responsible for driving sales growth, maximizing profitability, and expanding market penetration within a designated territory by promoting and selling products. The role also involves identifying potential customers, developing new business opportunities, and maintaining strong relationships with existing clients. <br> <br>KEY RESPONSIBILITIES <br> <br>Sales <br>-Review customers' inventory levels regularly to identify replenishment needs and prepare appropriate orders. <br>-Manage the sales process efficiently to meet sales objectives and increase business volume. <br>-Follow the approved sales cycle to ensure effective customer follow-up and provide high-quality service. <br>-Identify and acquire new customers within the assigned territory to expand market coverage and boost sales. <br>-Promote the complete product portfolio while strengthening relationships with existing customers to increase brand market share. <br>-Inform customers about newly launched products, promotional offers, and bundle deals. <br>-Maximize sales performance across all assigned brands through consistent and productive customer visits. <br>-Communicate any issues encountered in the field, along with suggested solutions, to the Sales Supervisor or Manager. <br>-Prepare and submit all required reports requested by the direct supervisor in a timely manner. <br>-Achieve the assigned monthly sales targets. <br>-Monitor products approaching their expiry dates with customers and encourage pharmacists to prioritize selling products with the earliest expiration dates. <br>-Minimize product returns by continuously monitoring customer inventory during routine visits. <br>-Conduct monthly reviews of year-to-date sales performance by customer and by brand, comparing results with the previous year's performance. <br>Collections and Receivables <br>-Coordinate to monitor customer account statements and ensure that credit notes and financial adjustments are processed promptly. <br>-Collect outstanding invoices according to agreed payment terms to reduce overdue balances. <br>-Regularly review customer account status to verify the timely completion of credit notes and other financial settlements. <br>-Meet the monthly collection objectives established by the company. <br>Market Intelligence <br>-Gather market information related to competitors' products, sales activities, promotions, new launches, and marketing initiatives to support business competitiveness. <br>-Complete daily sales reports documenting customer visits, sales activities, and order details to facilitate performance tracking. <br>Merchandising (When Applicable) <br>-Implement merchandising standards by arranging product displays and promotional materials in accordance with brand guidelines to improve visibility and stimulate sales. <br>-Document and report merchandising activities, including display conditions before and after implementation

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose <p>- Responsible for effectively implementing the merchandising strategy by making the product visible, avoiding out of stock situations, and optimizing the use of trade and marketing budgets to increase sell out.</p><br><p>- Perform duties in accordance with Malia Group Policies and Procedures. </p><br> <br><br> Duties And Responsibilities <p>On Merchandising </p><br><p>- Possess comprehensive knowledge of merchandising fundamentals and abide by them when entering any store</p><br><p>- Report to concerned manager, market information related to competitor's activities (new launched products, price changes, initiatives, display modifications, promotion alerts); take pictures if possible </p><br><p>- Ensure that company's range of products are available on the shelves, if not; coordinate with the responsible at point of sale to fill-up the shelves from warehouse</p><br><p>- Optimize use of point of sales material and update them as needed ensuring that all company material is maintained in excellent condition</p><br><p>- Maintain store shelves to comply with set planograms and provide optimum display of products by removing damaged goods, tidying store shelves, making sure products are clean </p><br><p>- Ensure the execution and maintenance of contracts in assigned stores, in case of any discrepancies report to management</p><br><p>- Maintain healthy inventory by restocking shelves when empty, observing stock levels, advising responsible customer consultant to reorder when levels appear low and arranging return of defective products</p><br><p>- Inform management regarding performance of products (overstocking on shelves or in warehouse for a long period of time, under stocking, products positive shelf turnover...) to take corrective actions</p><br><p>- Set-up displays in case of promotion and ensure discounted price is visible on stand. Observe customer reaction to special promotions and provide feedback to management. Remove displays at the end of promotion</p><br><p>- Handle the return of expired promotional products: negotiate with clients in order to return products sent to warehouse and out them back on shelf. Make sure that defective products are returned to company warehouse</p><br><p>- Negotiate better visibility for the company's portfolio with client</p><br><p>- Propose to management to send goody bags to clients to stay on good terms whenever needed while remaining within budget assigned</p><br><p>- Support the customer consultant when needed by taking orders (only during shortages in warehouse) </p><br><p>- Submit to management on a weekly basis trade monitoring report (price fishing vs competition, product availability vs competitions, recommendations to improve visibility and availability)</p><br><br> <br> </div>

<p>Responsible for assessment, diagnosis, treatment planning and provision of psychotherapy, in an outpatient setting, to a defined caseload of child and adolescent patients and their families. Maintains appropriate documentation for services provided. Supports the mission and vision of the American University of Beirut Medical Center (AUBMC) and that of the Department of Psychiatry.</p><p>ESSENTIAL FUNCTIONS / TASK GROUPS</p><p>Conduct in a safe, ethical and professional manner evidence-based psychotherapeutic interventions with the aim of improving patients mental health.</p><p>Provide emergency assessment and intervention as required.</p><p>Evaluate treatment efficacy and patient progress to aid in establishing or adjusting treatment.</p><p>Communicate in a clear and concise manner any information that may influence the patient s treatment or well-being, including preparing clinical progress notes and other required documentation.</p><p>Consult with psychiatrists and other team members as needed.</p><p>Review the appropriate medical records and patient history.</p><p>Prepare and submit reports on mental health activities as requested.</p><p>Participate in department meetings, treatment team meetings and educational/staff development activities as required for this position.</p><p>Perform other related duties as assigned by the direct supervisor.</p><p>COMPETENCIES</p><p>Client Focus - Professionalism - Initiative - Communication Skills - Problem Solving - Team Skills - Planning &amp; Organizing</p><p>Patient Assessment - Safety and Health Management - Ethical Practice</p><p>KNOWLEDGE / KNOW-HOW</p><p>Knowledge: Knowledge of child and adolescent psychopathology and its psychotherapeutic applications.</p><p>Education: Minimum Education: Master's Degree in Clinical Psychology or Counseling Psychology.</p><p>Licensures: License to practice from the Lebanese Ministry of Public Health.</p><p>Experience: Minimum Experience: 2 years of post-master's experience in a clinical setting.</p><p>Languages: Arabic and English. French is an asset.</p><p>Computer Skills: Proficient in the use of Microsoft Applications</p><p>REPORTING CHANNEL / SUPERVISORY CHANNEL</p><p>Reporting Channel: Reporting to: 1st Level: Director, Child &amp; Adolescent Psychiatry Division</p><p>Reporting to: 2nd Level: 2nd Level: Vice Chair of Psychology Affairs</p><p>Supervisory Channel: None</p><p>JOB CHARACTERISTICS</p><p>Physical Effort: Little or no physical effort</p><p>Work Schedule: Regular weekdays</p><p>Working Conditions: Exposed to patient element</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Education: Master's Degree in Clinical Psychology or Counseling Psychology.</p><p>Licensures: License to practice from the Lebanese Ministry of Public Health.</p><p>Experience: Minimum Experience: 2 years of post-master's experience in a clinical setting.</p><p>Languages: Arabic and English. French is an asset.</p><p>Computer Skills: Proficient in the use of Microsoft Applications</p>

Key Responsibilities: <br> <br>Visit assigned customers and outlets according to the sales route and schedule. <br> <br>Present, promote, and sell company products to existing and potential customers. <br> <br>Achieve monthly and annual sales targets and distribution objectives. <br> <br>Develop and maintain strong relationships with retailers, wholesalers, and other customers. <br> <br>Identify new sales opportunities and acquire new customers. <br> <br>Take customer orders and follow up on deliveries and outstanding orders. <br> <br>Ensure products are properly displayed, priced, and available on shelves. <br> <br>Monitor stock levels and coordinate replenishment when required. <br> <br>Implement promotions, discounts, and merchandising activities according to company guidelines. <br> <br>Monitor competitors' products, prices, promotions, and market activities. <br> <br>Collect market and customer feedback and report relevant information to the Sales Supervisor or Manager. <br> <br>Follow up on customer payments and outstanding balances where applicable. <br> <br>Prepare daily/weekly sales reports and maintain accurate customer records. <br> <br>Handle customer complaints and coordinate with relevant departments to resolve issues. <br> <br>Ensure compliance with company sales policies, procedures, and reporting requirements. <br> <br>Requirements: <br> <br>Diploma or bachelor's degree in Business Administration, Marketing, Sales, or a related field is an advantage. <br> <br>Previous experience in FMCG sales, field sales, retail, or distribution is preferred. <br> <br>Strong communication, negotiation, and interpersonal skills. <br> <br>Customer-focused and target-oriented mindset. <br> <br>Ability to work independently and manage a daily field route. <br> <br>Good knowledge of the local retail/FMCG market. <br> <br>Basic computer and reporting skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Location:&nbsp;</b><span>Lebanon, with regular travel to Africa<br></span><b>Engagement:</b> Long-term consulting assignment<br><b>Duration:</b> 4 years<br><b>Time commitment:</b> Approximately 12–16 weeks per year<br><b>Start date:</b> Q1 2027<br><br>About the Assignment<br></span><p>Our client is a diversified African Group with approximately <b>4,000 employees</b>, and operations across multiple countries and companies.<br></p><br><p>As the Group enters an important phase of transformation, growth and geographic expansion, it is looking to build a modern, scalable and integrated <b>Group Human Resources function</b> capable of supporting the organisation's development through 2030 and beyond.<br></p><br><p>The Group currently has HR leadership within its different business areas but <b>does not yet have a Group HR function or Group CHRO</b>.<br></p><br><p>We are therefore looking for a highly experienced <b>Senior Group HR Transformation Consultant / HR Architect</b> to design and progressively help implement the Group's future HR model.<br></p><br><p>This is not a conventional operational HR role. The assignment is focused on <b>HR strategy, organisational architecture, governance, talent management, leadership development, performance, rewards, HR processes, digitalisation and change management</b> at Group level.<br></p><br>Key Responsibilities<br>Phase 1 – Group HR Strategy &amp; Transformation<br><ul><li><p>Assess the current HR organisation, processes, tools and capabilities across the Group.<br></p><br></li><li><p>Conduct a diagnostic of the existing HR model and identify key gaps and priorities.<br></p><br></li><li><p>Define the <b>Group HR strategy and roadmap through 2030</b>.<br></p><br></li><li><p>Design the appropriate <b>Group HR operating model, organisation and governance structure</b>.<br></p><br></li><li><p>Clarify roles and responsibilities between Group, countries, business units and subsidiaries.<br></p><br></li><li><p>Develop a Group-wide framework for <b>talent management and high-potential identification</b>.<br></p><br></li><li><p>Establish succession planning and leadership pipeline frameworks.<br></p><br></li><li><p>Develop Group approaches to <b>performance management and compensation</b>.<br></p><br></li><li><p>Define recruitment, internal mobility and career development frameworks.<br></p><br></li><li><p>Develop approaches to leadership development, learning and capability building.<br></p><br></li><li><p>Recommend appropriate HR technology, systems and digitalisation initiatives.<br></p><br></li><li><p>Help define and reinforce <b>Group culture, values and leadership principles</b>.<br></p><br></li><li><p>Establish relevant HR KPIs, dashboards and management reporting.<br></p><br></li><li><p>Benchmark the Group's HR organisation and practices against relevant African and international groups.<br></p><br></li><li><p>Prioritise initiatives and establish a practical implementation roadmap.<br></p><br></li></ul>Phase 2 – Implementation &amp; Knowledge Transfer<br><p>Following the development of the HR strategy and roadmap, the consultant will support the Group in progressively implementing the proposed model.<br></p><br><p>Key responsibilities will include:<br></p><br><ul><li><p>Supporting the implementation of the Group HR operating model and governance.<br></p><br></li><li><p>Accompanying the existing HR leadership and teams in deploying new processes, tools and frameworks.<br></p><br></li><li><p>Supporting the implementation of talent, succession, performance and compensation initiatives.<br></p><br></li><li><p>Coaching and transferring knowledge to the internal HR team.<br></p><br></li><li><p>Supporting the development of the next generation of Group HR leadership.<br></p><br></li><li><p>Monitoring implementation progress and recommending adjustments where required.<br></p><br></li><li><p>Ensuring that the Group develops the internal capabilities necessary to independently manage and evolve the HR function over the long term.<br></p><br></li></ul><br><span>RequirementsIdeal Profile<br></span><p>We are looking for a <b>very senior HR transformation professional</b> with a strong track record of designing and implementing HR models within complex organisations.<br></p><br><p>The ideal candidate will have:<br></p><br><ul><li><p><b>15+ years of senior HR / HR transformation experience</b>.<br></p><br></li><li><p>Previous experience as a <b>Group CHRO, CHRO, Group HR Director, HR Transformation Director, senior HR consultant or equivalent</b>.<br></p><br></li><li><p>Proven experience in <b>designing or transforming Group-level HR functions</b>.<br></p><br></li><li><p>Experience working with <b>large, multi-country organisations</b>, ideally across Africa and/or emerging markets.<br></p><br></li><li><p>Strong experience in HR operating models, governance and organisational design.<br></p><br></li><li><p>Demonstrated expertise in talent management, succession planning, performance management and leadership development.<br></p><br></li><li><p>Strong understanding of compensation and reward frameworks.<br></p><br></li><li><p>Experience developing HR strategies and translating them into practical implementation roadmaps.<br></p><br></li><li><p>Experience leading or supporting significant HR transformation and change programmes.<br></p><br></li><li><p>Strong understanding of HR technology and digital transformation.<br></p><br></li><li><p>Ability to operate comfortably with <b>Group-level executives, business leaders and senior HR professionals</b>.<br></p><br></li><li><p>Strong facilitation, influencing and stakeholder-management skills.<br></p><br></li><li><p>A pragmatic, hands-on approach, with the ability to move from strategy and diagnosis to implementation.<br></p><br></li><li><p>Excellent communication and presentation skills.<br></p><br></li><li><p><b>Fluent in Arabic, French and English</b>, with the ability to work effectively with senior stakeholders across Francophone and international environments.<br></p><br></li></ul>Preferred Experience<br><p>Particular consideration will be given to candidates who have:<br></p><br><ul><li><p>Worked with <b>African groups operating across multiple countries and subsidiaries</b>.<br></p><br></li><li><p>Designed HR operating models for diversified or family-owned groups.<br></p><br></li><li><p>Worked with organisations undergoing rapid growth, geographic expansion or governance transformation.<br></p><br></li><li><p>Successfully built Group HR functions where HR previously operated primarily at business-unit or country level.<br></p><br></li><li><p>Experience coaching internal HR leaders and transferring capabilities rather than remaining solely in an advisory capacity.<br></p><br></li></ul>Engagement Details<br><ul><li><p><b>Duration:</b> 4 years<br></p><br></li><li><p><b>Phase 1:</b> 2.5 years<br></p><br></li><li><p><b>Phase 2:</b> 18 months<br></p><br></li><li><p><b>Expected involvement:</b> Approximately 12–16 weeks per year<br></p><br></li><li><p><b>Working model:</b> Hybrid / International, with on-site presence and travel as required<br></p><br></li><li><p><b>Start date:</b> Q1 2027<br></p><br></li><li><p><b>Level:</b> Senior / Executive<br></p><br></li></ul><p>This is a strategic opportunity for an experienced HR transformation leader to <b>design and help build a Group-wide HR function from the ground up</b>, while working closely with senior Group leadership and supporting the development of the internal HR organisation.<br></p><br><br> </div>

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

<p>BACKGROUND Lebanon stands at a pivotal juncture in its governance and reform trajectory. Despite years of overlapping crises, the country has made landmark progress in building an integrity and anti-corruption framework. This includes the adoption and partial implementation of the National Anti-Corruption Strategy , the establishment of the National Anti-Corruption Commission (NACC), and major legislative reforms concerning access to information, illicit enrichment, whistleblower protection, asset declaration, and public procurement. These milestones have laid the groundwork for the most coherent accountability architecture in Lebanon s recent history. However, these achievements remain fragile amid a deep economic collapse, weakened institutions, and eroded public trust. While the strategic and legal frameworks are largely in place, implementation and enforcement mechanisms remain underdeveloped, and coordination among oversight institutions remains limited. The evaluation of the National Anti-Corruption Strategy highlighted the urgent need to consolidate progress by operationalizing national mechanisms, strengthening institutional capacities, and embedding corruption-risk management practices across public institutions. In this context, the Integrity in ACTion Project was established with the objective of improving the implementation of an institutionalized and targeted approach to preventing and combating corruption. This will be achieved through improved coordination, operationalized oversight, enhanced preventive and enforcement mechanisms, and institutionalized integrity and risk-management practices, thereby advancing transparency, accountability, and public trust. The Project is designed to achieve this objective through the following three outputs: Output 1: Institutional capacities to coordinate, monitor, and evaluate the National Anti-Corruption Strategy are strengthened and operationalized through participatory and inclusive mechanisms. Output 2: Legal frameworks and oversight institutions for preventing and combating corruption are strengthened and effectively operationalized. Output 3: Sectoral Corruption Risk Management mechanisms and integrity systems are strengthened across key public sectors. Building on the progress achieved by the Integrity in ACTion Project across all outputs, UNDP is seeking to contract a Stakeholders Content Development and Management Consultant. The Consultant will support the planning and implementation of communication and visibility activities for the National Anti-Corruption Strategy , the National Anti-Corruption Commission, and Sectoral Corruption Risk Management initiatives. This will include developing clear communication materials, digital and media content, and public awareness products. SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK Under the general supervision of the UNDP Integrity in ACTion Project Manager, the Stakeholders Content Development and Management Consultant will be responsible for the following: Task 1: Communication Support for the National Anti-Corruption Strategy • Support the development and implementation of communication and visibility activities related to the National Anti-Corruption Strategy , including its launch and follow-up activities. • Prepare clear and accessible communication materials presenting the Strategy s priorities, activities, results, and reform messages to different audiences. • Support the organization, documentation, and visibility of consultations, workshops, launch events, and public awareness activities related to the Strategy. Task 2: Communication Support for the National Anti-Corruption Commission • Support the Commission s institutional, digital, and media communications, including social media, website content, news items, and public information materials. • Prepare biweekly media round-ups and periodically review social media and website performance, audience engagement, reach, and interaction, with recommendations for improvement. • Support the development of consistent communication tools, success stories, and capacity-building activities for NACC staff and volunteers. Task 3: Communication Support for Sectoral Corruption Risk Management • Support the communication and visibility of Sectoral Corruption Risk Management activities, results, institutional reforms, and lessons learned. • Prepare communication materials that translate technical achievements into accessible messages, stories, and digital content. • Support the organization, documentation, and communication of related meetings, workshops, training sessions, and public events. EXPECTED OUTPUTS AND DELIVERABLES The Consultant is expected to complete the tasks and activities outlined above. The total duration of the assignment shall not exceed four months, with a maximum of 10 working days per month. INSTITUTIONAL ARRANGEMENTS The designated Project Manager or institutional focal points will be responsible for the day-to-day management of the contract. • UNDP will provide the Consultant with all necessary project-related materials in a timely, thorough, and transparent manner. UNDP will also provide the necessary clarifications and facilitate the completion of the work. • Daily transportation between the Consultant s home and office shall be covered by the Consultant s own means. The Consultant shall rely on their own means of communication and transportation. • Title rights, copyrights, and all other rights of any nature relating to materials produced under the provisions of these Terms of Reference shall be vested exclusively in UNDP. UNDP shall retain full ownership of the activity and its final products. • Any public reference to the activity, including through social media, must clearly acknowledge UNDP s ownership. Any public appearance related to the activity must also be coordinated with and approved by UNDP.</p><p><strong>Desired Candidate Profile</strong></p><p>Master's degree in communication, economics, social sciences, law, political science, international affairs or any related field.</p><p>Minimum six (6) years of experience in strategic content development, digital communications management, and institutional visibility within anti-corruption, governance, public administration, or development-related contexts.</p><p>Fluent in English and Arabic.</p>

<p>CodeBrave is seeking a motivated and passionate STEM Teacher Trainer to join our team. This position is ideal for individuals with a background in education, including coding and robotics education for K-12. As a STEM Teacher Trainer, you will collaborate with senior trainers to develop and deliver training programs, create educational resources, and support teachers in implementing innovative STEM curricula. This role offers a unique opportunity to influence the future of education by fostering a passion for coding and robotics among educators and students alike. If you are adaptable, an excellent communicator, and eager to learn, we encourage you to apply. For more about CodeBrave's mission, go to codebrave.org before applying.</p><h4><b><br></b></h4><h4><b>Responsibilities</b></h4><ul><li>Train local school teachers on CodeBrave's STEM curriculum and Teaching Methodology for delivering 21st-century skills to K-12 students; coach the school teachers as they independently deliver classes at their schools. Trainings may be in person or online, depending on need.</li><li>Evaluate and identify training gaps and continuously update teacher training material.</li><li>Support the creation of online teacher training resources as required.</li><li>Support the collection and analysis of data for monitoring and evaluation.</li><li>Support project management tasks as assigned by the Teacher Training Manager.</li><li>Demonstrate CodeBrave's organisational culture through your behaviour.</li><li>Attend onboarding and training in preparation to become a Teacher Trainer.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Education, with a Master's degree highly desirable.</li><li>Knowledge of block-based and text-based coding languages.</li><li>At least 3 years of experience in teaching, training, or educational facilitation.</li><li>Excellent communication and interpersonal skills.</li><li>Eagerness to learn and adapt to new technologies and educational approaches.</li><li>Demonstrated organisational and time-management skills.</li><li>Enthusiasm for promoting STEM education and fostering a passion for coding and robotics.</li></ul>

<p>Position Overview We are looking for an experienced and motivated Restaurant Manager to oversee the daily operations of our restaurant in Ashrafieh. The ideal candidate will have strong leadership skills, excellent customer-service standards, and solid experience in restaurant operations.</p><p>Key Responsibilities Manage the restaurant s daily operations and ensure smooth service. Lead, train, schedule, and motivate front-of-house and back-of-house teams. Maintain high standards of food quality, service, cleanliness, and presentation. Ensure an exceptional guest experience and handle customer feedback professionally. Monitor daily sales, cash handling, expenses, and operational performance. Control food, beverage, and labor costs and minimize waste. Manage inventory, ordering, stock levels, and supplier relationships. Ensure compliance with health, safety, hygiene, and food-safety standards. Coordinate with the kitchen and service teams to maintain efficient operations. Prepare staff schedules and ensure adequate staffing during peak hours. Monitor staff performance and provide coaching and feedback. Assist with promotions, events, and initiatives to increase sales and customer retention. Prepare daily and periodic operational reports for management/ownership. Ensure the restaurant is properly opened and closed according to company procedures.</p><p>What We Offer Competitive salary based on experience. Performance-based incentives. Professional and dynamic working environment. Opportunities for growth and career development. Staff benefits according to company policy.</p><p>Location: Ashrafieh, Beirut, Lebanon Position: Full-Time</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements 3+ years of experience in restaurant or hospitality management. Strong leadership and team-management skills. Excellent communication and customer-service abilities. Good knowledge of restaurant operations, inventory, and cost control. Ability to work efficiently under pressure in a fast-paced environment. Strong organizational and problem-solving skills. Professional appearance and positive attitude. Fluency in Arabic and English; French is a plus. Familiarity with POS systems and basic reporting tools. Availability to work flexible hours, including evenings, weekends, and holidays.</p>

<p>The overall scope is to ensure the efficient operation of the Engineering department supporting all other operating departments. This includes supplying services as required by the entire operation and maintaining equipment, building, and grounds in optimum condition. The job of Assistant Director of Engineering is executed satisfactorily when:</p><ul><li>Ensure preventive and corrective maintenance of the real estate.</li><li>Ensure the production and supply of energy at all times.</li><li>Coordinate and supervise contractors to ensure compliance with specifications and the hotel s procedures in regards to the guest contact.</li><li>Optimise maintenance costs.</li><li>Comply with all Kempinski company policies.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>NATIONALITY : Lebanese EDUCATION : Engineer in akk HVACR, architect or equivalent background EXPERIENCE: To fill the position the following is required: Very good knowledge of building equipment: heating, ventilation, plumbing, electricity, automatic operation Minimum 2 years experience in building technology Successful experience in a position of responsibility including management of staff Experience in the maintenance of buildings and facilities HVACR LANGUAGE: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this position: Faculty of analysis, evaluation and decision making in the day-to-day business and in the case of emergency Very good organisation and work planning skills Very good leadership by leading, motivating and empowering multidisciplinary teams TECHNICAL COMPETENCIES: Software office (word, Excel, Access) Engineering Administration system INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Entrepreneurial Straightforward Good interpersonal skills including the capacity to listen to all team members Being sensitive to the presence of customers and constraint.</p>

<p>We are looking for an experienced and highly professional Gym Manager to oversee the operations of a luxury fitness facility and ensure exceptional standards of service, safety, cleanliness, and member experience.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Manage the daily operations of the gym and fitness facilities.</li><li>Ensure the highest standards of service and member experience.</li><li>Supervise fitness instructors, personal trainers, reception, and support staff.</li><li>Prepare staff schedules, assignments, and daily operational plans.</li><li>Ensure all fitness equipment is properly maintained, safe, and fully operational.</li><li>Coordinate with Maintenance and Engineering teams for equipment repairs and facility requirements.</li><li>Develop and implement health, safety, hygiene, and operational procedures.</li><li>Monitor facility cleanliness, presentation, and overall standards.</li><li>Support the recruitment, training, coaching, and performance evaluation of gym staff.</li><li>Manage memberships, member requests, feedback, and service issues professionally.</li><li>Coordinate fitness programs, personal training services, and wellness activities.</li><li>Monitor inventory, equipment, supplies, and operational costs.</li><li>Ensure compliance with health and safety regulations and industry standards.</li><li>Prepare regular operational reports for management.</li><li>Maintain a professional, welcoming, and luxury environment at all times.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>10 15+ years of proven experience managing gyms, fitness clubs, luxury hotels, resorts, or high-end fitness facilities.</li><li>Relevant fitness, gym management, or professional training certifications.</li><li>Strong knowledge of fitness operations, equipment, health, and safety standards.</li><li>Proven experience managing and leading multidisciplinary teams.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Strong customer-service orientation with a luxury hospitality mindset.</li><li>Ability to handle VIP members and high-profile clients with discretion and professionalism.</li><li>Strong problem-solving and decision-making abilities.</li><li>Excellent attention to detail and ability to maintain high standards.</li><li>Experience in a 5-star hotel, luxury resort, private club, or high-end wellness facility is a strong advantage.</li><li>Professional appearance, reliability, discretion, and integrity are essential.</li></ul><p>Interested candidates are invited to send their CV</p>