Quality Control Manager Jobs - Beirut Lebanon

<p>We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French &amp; English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.</p>

We are hiring a **Business Development Manager / Sales Lead** for our cleaning, security, pest control, and facility services divisions. <br> <br>Location: Zalka Mon-Fri, 8:30-5:30 <br>We are looking for a serious, target-driven professional who can open new business opportunities, approach decision-makers, build a strong client pipeline, and help grow our B2B client portfolio. <br> <br>**Main Responsibilities:** <br> <br>* Identify and approach potential clients including companies, hospitals, schools, universities, malls, banks, factories, NGOs, warehouses, residential compounds, and commercial buildings. <br>* Contact decision-makers by phone, email, LinkedIn, and direct client visits. <br>* Arrange meetings with potential clients and professionally present the company’s services. <br>* Conduct field visits and collect basic site information when needed. <br>* Coordinate with management to prepare pricing and service proposals. <br>* Send proposals and follow up with clients until final decision. <br>* Negotiate commercially within limits approved by management. <br>* Close new contracts and ensure proper handover to the operations team. <br>* Maintain and update the CRM/database daily with calls, meetings, follow-ups, proposals, and client feedback. <br>* Support, guide, and monitor junior sales staff when assigned. <br>* Prepare weekly sales reports showing leads, meetings, proposals, pending opportunities, and expected closures. <br>* Follow up on existing clients for upselling, cross-selling, and service expansion opportunities. <br>* Represent the company professionally in front of clients and partners. <br> <br>**Requirements:** <br> <br>* Proven experience in business development, B2B sales, client relations, or corporate account management. <br>* Strong communication and negotiation skills. <br>* Ability to approach decision-makers and generate new opportunities. <br>* Organized, disciplined, and able to work with targets and reporting. <br>* Experience in facility services, cleaning, security, hospitality, insurance, banking, or corporate services is a plus. <br>* Good command of Arabic and English. French is a plus. <br> <br>**Package:** <br> <br>* Fixed salary <br>* Transportation allowance <br>* Commission on signed and collected new contracts <br>* Package to be discussed based on experience and profile <br> <br>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our Client, is a shipping agency looking for a Shipping Line Commercial / Agency Manager who will be responsible for managing and overseeing the company's shipping agency operations while driving commercial growth and expanding market presence. The role combines operational leadership with business development, ensuring excellent customer service, strong relationships with principals and clients, and the successful execution of the company's commercial strategy.</p><p>Key Responsibilities</p><p>Shipping Agency &amp; Operations Management</p><ul><li>Manage and oversee all shipping agency operations to ensure smooth and efficient business activities.</li><li>Lead, supervise, and support the operations and customer service teams.</li><li>Ensure high standards of operational efficiency and customer service across all functions.</li></ul><p>Business Development &amp; Sales</p><ul><li>Grow the agency's business by increasing cargo volumes and market share.</li><li>Identify and develop new business opportunities and secure new agency appointments.</li><li>Develop new customers while strengthening relationships with existing clients.</li><li>Expand the customer base among importers, exporters, freight forwarders, and NVOCCs.</li><li>Identify opportunities to secure new shipping line representations.</li></ul><p>Commercial Leadership</p><ul><li>Lead, motivate, and develop the commercial team to achieve ambitious growth objectives.</li><li>Develop and execute the company's commercial strategy in alignment with business goals.</li><li>Monitor market trends, competitor activities, and pricing strategies to maximize profitability.</li><li>Support management in securing new agency appointments and strategic business opportunities.</li></ul><p>Relationship Management</p><ul><li>Build, maintain, and strengthen long-term relationships with principals, shipping carriers, customers, suppliers, and key stakeholders.</li><li>Represent the company professionally with key clients and principals.</li><li>Establish strategic partnerships that contribute to sustainable business growth.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 5 years of sales experience within Sales.</li><li>Language: Fluent in English.</li><li>Computer Skills: Proficient in computer applications.</li><li>Strong leadership, communication, negotiation, and relationship management skills.</li><li>Ability to identify business opportunities and drive commercial growth.</li><li>Strong commercial acumen with the ability to analyze market trends and develop effective sales strategies.</li><li>Experience within the shipping, freight forwarding, logistics, or maritime industry is highly desirable.</li></ul><p></p></section>

Brief Responsibilities: <br>We’re hiring a business owner for a customer-facing mobile loyalty platform. <br>This role needs someone who can grow app usage, improve the customer journey, manage loyalty engagement & coordinate with technical and business teams. <br> <br> <br>Job Requirements: <br>What you bring: <br>• 5 to 8 years of relevant experience <br>• Hands-on experience with mobile apps or digital platforms <br>• Background in loyalty programs, rewards, CRM or customer engagement <br>• Strong understanding of acquisition, activation, retention and repeat usage <br>• Ability to track KPIs and turn data into growth actions <br>• Experience writing business requirements and following up with developers <br>• Strong coordination with marketing, commercial, operations, IT and partners <br>• Preferred background in fintech, digital payments, retail, telco or app-based services <br>• Commercial, analytical and customer-focused mindset

A well-established company located in Antelias is looking for a motivated and creative Marketing Executive to join its team. <br> <br>Key Responsibilities: <br>• Support the planning and execution of marketing campaigns across digital, print, and event channels. <br>• Develop and maintain the annual marketing calendar. <br>• Conduct market and competitor research to identify trends and opportunities. <br>• Create and coordinate marketing content, presentations, social media materials, and promotional activities. <br>• Organize product, lifestyle, and campaign photoshoots. <br>• Manage and update the company’s website, application, and social media platforms. <br>• Monitor campaign performance, digital engagement, and customer interaction. <br>• Coordinate with Operations, Sales, creative teams, external agencies, and vendors. <br>• Support events, product launches, promotions, and sponsorship activities. <br> <br>Requirements: <br>• Bachelor’s degree in Marketing, Business, Communications, or a related field. <br>• 1–3 years of relevant marketing experience. <br>• Good knowledge of marketing principles and digital marketing tools. <br>• Strong written and verbal communication skills. <br>• Creative, organized, and detail-oriented. <br>• Ability to manage multiple projects and meet deadlines. <br>• Proficiency in Microsoft Office; knowledge of graphic design or marketing software is a plus

Part-Time Social Media Manager / Content Creator <br> <br>Location: Qornet El Hamra / Beirut, Lebanon <br>Compensation: $500/month <br>Schedule: Part-time, flexible hours <br> <br>Looking for a creative and reliable social media manager / content creator to help build and manage a personal brand. <br> <br>Responsibilities include: <br>Identify strong content opportunities and ideas <br>Film short-form content <br>Take photos when needed <br>Edit Reels, TikToks, and short videos <br>Create captions and posting ideas <br>Help plan content around daily life, business, real estate, fitness, travel, and Lebanon <br>Identify trends and formats that fit the brand <br>Organize and maintain a consistent content schedule <br>Occasionally attend activities, meetings, projects, or events to capture content <br>The role is part-time and deliverable-based rather than fixed hours. <br>Looking for someone who understands Instagram and TikTok, has strong taste, can identify what will perform well, and is comfortable directing and shooting content. <br> <br>Please send examples of previous work and social media pages you have managed

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're hiring a business owner for a customer-facing mobile loyalty platform.</p><p>This role needs someone who can grow app usage, improve the customer journey, manage loyalty engagement &amp; coordinate with technical and business teams.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What you bring:</p><ul><li>5 to 8 years of relevant experience</li><li>Hands-on experience with mobile apps or digital platforms</li><li>Background in loyalty programs, rewards, CRM or customer engagement</li><li>Strong understanding of acquisition, activation, retention and repeat usage</li><li>Ability to track KPIs and turn data into growth actions</li><li>Experience writing business requirements and following up with developers</li><li>Strong coordination with marketing, commercial, operations, IT and partners</li><li>Preferred background in fintech, digital payments, retail, telco or app-based services</li><li>Commercial, analytical and customer-focused mindset.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Overview </strong></p><p>The Deputy General Manager – Operations will be responsible for managing all Visa Application Centers within the country, ensuring compliance with operational procedures, optimizing revenue streams, enhancing profitability, maintaining high levels of customer satisfaction, and managing diplomatic interactions and relationships with the corresponding Mission/Embassy.</p><br><p><strong>Job Description</strong>:</p><br><ul><li><p>Oversee the business unit/processes within the country.</p></li><li><p>Ensure compliance with processes, revenue generation, profitability, resource planning, and customer satisfaction.</p></li><li><p>Manage profitability and achieve EBIT targets.</p></li><li><p>Control and maintain country's expense budgets and allocated resources.</p></li><li><p>Conduct periodic cost and productivity analyses.</p></li><li><p>Lead process improvement initiatives to enhance productivity at all levels.</p></li><li><p>Develop and maintain Standard Operating Procedures (SOPs), policies, and manuals.</p></li><li><p>Ensure compliance with existing processes and meet defined SLAs.</p></li><li><p>Implement process enhancements to improve quality and efficiency.</p></li><li><p>Lead new process rollouts in respective VACs.</p></li><li><p>Improve operational systems, processes, and policies to support better management reporting, information flow and management, business process, and organizational planning.</p></li><li><p>Manage security (physical and data) at the Application Centre and ensure controls to prevent security breaches.</p></li><li><p>Plan and forecast manpower resourcing based on trends and Time in Motion study.</p></li><li><p>Ensure regular product and process training for staff.</p></li><li><p>Maintain high standards of ethics, integrity, and compliance with corporate procedures.</p></li><li><p>Collaborate with the Value-Added Services team to create new revenue channels.</p></li><li><p>Acquire new clients and explore business opportunities in other countries.</p></li><li><p>Explore revenue channels with government bodies/ministries through.</p></li><li><p>Retain existing clients and manage relationships to secure contract renewals.</p></li><li><p>Maintain relationships with vendors and partner FMCs.</p></li><li><p>Monitor competition in the region through market intelligence.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education</p><ul><li><p>Postgraduate or equivalent degree in a relevant field.</p></li></ul><p>Experience</p><ul><li><p>10 – 15 years of experience in Business Process Outsourcing / Travel / Hospitality industry.</p></li></ul><p></p></section>

BIT Corp. is Hiring: Office Administrator! <br> <br>We're looking for an Office Administrator to join our team On-Site in Jdeideh, Lebanon. <br> <br>⏰ Working Schedule <br>• PM SHIFT: 7:00 PM - 3:00 AM <br> <br>✅ Requirements <br>• Bachelor's degree (Business Management, Business Computing, Marketing, HR, or IT). <br>• 2+ years experience in a relevant field. <br>• Proficiency in MS Office. <br>• Strong analytical and problem-solving skills. <br> <br>???? Responsibilities <br>• Create, update, and ensure accuracy of collected records. <br>• Daily follow-up on cases, contact customers via email, and update the CRM database. <br>• Manage data and enter record information

A leading out-of-home (OOH) advertising company, specializing in billboards, digital outdoor is hiring : <br>Sales Executive – Female <br>???? Location: Furn El Chebbak, Lebanon <br>A company located in Furn El Chebbak is looking for a motivated and dynamic Female Sales Executive to join its team. <br>Requirements: <br>???? Bachelor’s degree in Marketing, Management, Communication, Public Relations, or related field <br>???? Minimum 2 years of relevant experience <br>???? Fluent in Arabic, English & French <br>???? Motorized with a valid driving license <br>???? consultant@bso.com.lb <br>???? 81 171040 <br>???? Apply directly: recruit.bso.com.lb

BIT Corp. is Hiring: Office Administrator! <br> <br>We're looking for an Office Administrator to join our team On-Site in Jdeideh, Lebanon. <br> <br>⏰ Working Schedule <br>• PM SHIFT: 7:00 PM - 3:00 AM <br> <br>✅ Requirements <br>• Bachelor's degree (Business Management, Business Computing, Marketing, HR, or IT). <br>• 2+ years experience in a relevant field. <br>• Proficiency in MS Office. <br>• Strong analytical and problem-solving skills. <br> <br>???? Responsibilities <br>• Create, update, and ensure accuracy of collected records. <br>• Daily follow-up on cases, contact customers via email, and update the CRM database. <br>• Manage data and enter record information

<p>The Q Hotel Beirut In Hamra , is required for Hotel Director with experience in hospitality management specialty in Hotel.</p><p><strong>Desired Candidate Profile</strong></p><p>The Candidate should be have high attitude and tow language mini. and his / her address must be in Beirut city.</p>

The Q Hotel Beirut In Hamra , is required for Hotel Director with experience in hospitality management specialty in Hotel. <br>The Candidate should be have high attitude and tow language mini. and his / her address must be in Beirut city

The Q Hotel Beirut In Hamra , is required for Hotel Director with experience in hospitality management specialty in Hotel. <br>The Candidate should be have high attitude and tow language mini. and his / her address must be in Beirut city

The Q Hotel Beirut In Hamra , is required for Hotel Director with experience in hospitality management specialty in Hotel. <br>The Candidate should be have high attitude and tow language mini. and his / her address must be in Beirut city

The Q Hotel Beirut In Hamra , is required for Hotel Director with experience in hospitality management specialty in Hotel. <br>The Candidate should be have high attitude and tow language mini. and his / her address must be in Beirut city

The Q Hotel Beirut In Hamra , is required for Hotel Director with experience in hospitality management specialty in Hotel. <br>The Candidate should be have high attitude and tow language mini. and his / her address must be in Beirut city

The Q Hotel Beirut In Hamra , is required for Hotel Director with experience in hospitality management specialty in Hotel. <br>The Candidate should be have high attitude and tow language mini. and his / her address must be in Beirut city

The Q Hotel Beirut In Hamra , is required for Hotel Director with experience in hospitality management specialty in Hotel. <br>The Candidate should be have high attitude and tow language mini. and his / her address must be in Beirut city

Job Description: <br>We are seeking an organized and detail-oriented Warehouse Keeper to manage warehouse operations and inventory across the Beirut Digital District. The successful candidate will be responsible for receiving, storing, issuing, and maintaining inventory while ensuring accurate stock records within the inventory management system. <br> <br>The role includes monitoring inventory levels, initiating replenishment requests, maintaining organized and secure warehouse facilities, and supporting the efficient distribution of materials and consumables. The Warehouse Keeper will also collaborate with internal stakeholders to ensure inventory accuracy, operational efficiency, and compliance with company policies and safety standards. The ideal candidate should have proven experience in warehouse and inventory management, excellent organizational and time management skills, and a strong commitment to accuracy and accountability. <br> <br>Responsibilities: <br>• Receives and processes warehouse stock products (pick, unload, label, store). <br>• Records, inspects, and stores received stock in accordance with established procedures. <br>• Processes Goods Received Notes (GRNs) and maintains accurate records of inventory receipts, issues, transfers, and other stock movements in the computerized inventory management system. <br>• Conducts physical inventory counts, compares results with computerized inventory, and reconciles any differences; reports any discrepancies. <br>• Monitors safety stock levels and initiates the process of replenishment on a timely basis. <br>• Organizes and maintains warehouses in a clean, efficient, and optimal manner to ensure stock items are kept safe and organized. <br>• Prepares and transfers inventory for delivery in accordance with approved schedules. <br>• Schedules materials being transferred to and from warehouse; coordinates transfer of inventory between departments. <br>• Collaborates with other departments and stakeholders to increase the efficiency of warehouse practices. <br>• Enforces operating instructions and safety policies. <br>• Ensures all inventory transactions are accurately recorded and verified in the computerized inventory management system. <br>• Examines stock and disposes of depreciated and obsolete stock following the organization’s policy. <br>• Controls and Safeguards access to warehouses. <br>• Prepares and submits daily, weekly, and monthly warehouse and inventory reports to the direct manager, highlighting stock movements, inventory balances, and discrepancies. <br>• Performs minor maintenance of storeroom equipment and storage facilities as required. <br>• In addition to the distribution of consumables, gives specific focus to the distribution and stock levels of cleaning consumables. <br>• Conducts regular audits of the spaces where consumables, particularly cleaning consumables, are distributed around the campus to ensure proper usage and replenishment. <br>• Performs other related duties as assigned. <br> <br>Qualifications: <br>• Minimum of a High School Diploma, Bachelor degree is a desired plus <br>• Certification in Warehouse & Inventory Management is a plus <br>• Minimum 7 years in a similar warehouse or inventory management position. <br>• Experience in handling construction materials, building materials, or MEP-related inventory is preferred. <br>• Ability to anticipate and solve problems <br>• Excellent organizational skills and attention to details <br>• Good time management skills <br>• Proficient with data entry and inventory software and systems <br>• Familiar with storekeeping methods and inventory systems <br>• Good communication skills <br>• Trustworthy and highly ethical