Security Supervisor Jobs in Lebanon

<p><h4>About Infoquest</h4> <p>At Infoquest, we believe that better decisions shape better futures. We are an expert network firm on a mission to empower consultants, investors, and corporate strategists with the insights they need when they need them. By combining a research-first methodology, cutting-edge technology, and a robust compliance framework, we custom-source subject matter experts who deliver targeted, on-demand knowledge.</p> <p>As part of the Infoquest family, you’ll be joining a fast-growing startup culture at the heart of the GCC knowledge economy. This is not just a job; it’s an opportunity to help shape one of the most trusted and innovative knowledge-sharing platforms in the Middle East.</p> <h4>Why we exist</h4> <p>In today’s world, decisions can’t wait. Investment funds, corporations, consultancies, and startups rely on us when time is limited and the stakes are high. Whether it’s a multi-million-dollar investment or a bold business strategy, we connect clients with the industry specialists whose expertise can make all the difference.</p> <p>Our role is simple but powerful: we make inaccessible knowledge accessible fast.</p> <h4>The associate journey</h4> <p>As an Associate, you’ll be at the center of this mission. Think of yourself as the bridge between brilliant clients and the industry experts who hold the keys to crucial insights.</p> <p>Your journey begins with hands-on training in expert sourcing, cold calling, outreach, and negotiation. On a day-to-day basis, you’ll be driving outreach efforts, making calls, sending emails, and engaging professionals across industries. Hitting daily and monthly KPIs will be a core part of your role, and your performance directly translates into financial rewards. With our lucrative bonus structure, high achievers have the ability to double or even exceed their base salary through consistent results.</p> <p>This isn’t a back-office role. You’ll be on the phone, in your inbox, and at the forefront of sourcing experts, making sure every client request is answered quickly and effectively. Along the way, you’ll sharpen your communication skills, build resilience, develop emotional intelligence, and strengthen key sales skills such as persuasion, negotiation, and influencing people from all walks of life.</p> <h4>What you’ll do</h4> <li>Get smart on new markets: quickly understand industries, trends, and client needs. Learn how to absorb information fast and translate it into effective sourcing strategies.</li> <li>Expert sourcing: use LinkedIn, databases, and online tools to identify and source experts across industries. Be resourceful and creative in finding the right people who can deliver real impact.</li> <li>Initial outreach: contact potential experts through cold calls, emails, and messages. Build confidence, resilience, and the ability to capture someone’s attention in the first few seconds, developing real sales skills in the process.</li> <li>Convincing and negotiation: persuade and engage experts by building trust, handling objections, and securing participation in projects. Apply emotional intelligence by adapting your tone, reading people, and connecting with them authentically, the same core abilities found in successful sales roles.</li> <li>Qualification: conduct screening calls to assess expertise and fit. Develop your ability to ask the right questions, evaluate answers, and ensure relevance while creating a positive experience for the expert.</li> <li>Compliance and data security: handle sensitive client and expert information responsibly, always adhering to Infoquest’s policies and industry regulations.</li> <li>KPI achievement: consistently work toward daily and monthly targets around calls, outreaches, and expert confirmations. Performance-based bonuses reward Associates who achieve and exceed their KPIs.</li> <h4>What we’re looking for</h4> <li>0–4 years of professional experience. Whether you’re a fresh graduate or an early-career professional, this role is built for ambitious talent ready to grow fast.</li> <li>Strong command of English with excellent writing and communication skills.</li> <li>Time management and organizational skills to handle multiple projects at once.</li> <li>A proactive, collaborative mindset with the ability to thrive in a fast-paced environment.</li> <li>A personal match with our values: Excellence, Results, Adaptability, Collaboration, High Performance, and Integrity.</li> <h4>Bonus points if you have</h4> <li>Relevant internships or experience in business, consulting, or commercial fields.</li> <li>An entrepreneurial spirit with a passion for building and creating.</li> <li>Fluency in Arabic and/or French.</li> <h4>What we offer</h4> <li>A competitive salary, company merchandise, and the chance to grow with a high-speed startup.</li> <li>Clear career progression and access to learning and development programs.</li> <li>High bonus scheme: ability to double (or more) base salary with a lucrative incentive structure.</li> <li>A vibrant workspace in the Beirut Digital District.</li> <li>Team events, dinners, and bonding activities that make work more fun.</li> <h4>Our interview process</h4> <li>Initial screening interview</li> <li>Case study interview</li> <li>In-person interview and meet the team</li> <li>Offer call</li> <h4>A note from us</h4> <p>At Infoquest, diversity is our strength. We’re committed to creating a workplace that is fair, equitable, and welcoming for everyone regardless of race, ethnicity, or background.</p> <p><strong>“Don’t worry if you don’t match every requirement. What matters most is your drive, potential, and willingness to learn.”</strong></p></p><p></p>

<p><h4>Who we are:</h4> <p>Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.</p> <p>The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.</p> <p>Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.</p> <h4>What you will be doing</h4> <p>You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.</p> <p>As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams. You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools. You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.</p> <p>You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems. You also lead the team of Business Analysts, overseeing their day-to-day work on projects. In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.</p> <p>Here, passion, integrity and a <strong>can-do</strong> attitude are always top of mind. Your daily responsibilities will involve:</p> <ul> <li>Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.</li> <li>Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.</li> <li>Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.</li> <li>Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.</li> <li>Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.</li> <li>Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.</li> <li>Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.</li> <li>Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.</li> <li>Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.</li> <li>Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.</li> <li>Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.</li> <li>Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.</li> <li>Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.</li> <li>Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.</li> </ul> <h4>What success looks like</h4> <p>You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.</p> <h4>Requirements</h4> <h4>What you will bring along</h4> <ul> <li>Bachelor's degree in Computer Science or Software Engineering; an MBA is a plus with a minimum of 5 years in an IT-related field.</li> <li>Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).</li> <li>Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.</li> <li>Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.</li> <li>Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).</li> <li>Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.).</li> <li>Strong technical background and familiarity with development tools and REST APIs.</li> <li>Strong stakeholder management skills.</li> <li>Resource and team management skills.</li> <li>Team player with the ability to work on own initiative.</li> <li>Excellent communication skills and mastery of the English language (written and spoken).</li> <li>Strong management reporting and documentation capabilities.</li> </ul></p><p></p>

<p>Amaken is seeking a Tendering &amp; Project Coordinator with previous experience in construction, contracting, MEP, ELV, or systems integration for a telecom and security systems company based in Hamra, Lebanon.</p><p>The successful candidate will be responsible for coordinating projects from the tendering and quotation stage through technical submittals, procurement, order follow-up, material delivery, and coordination with the technical and site teams.</p><p>Key Responsibilities:</p><p>1. Tendering, Estimation &amp; Proposals:</p><ul><li>Review tender documents, RFQs, drawings, specifications, BOQs, and client requirements.</li><li>Understand the overall project scope and identify the required systems, equipment, materials, and services.</li><li>Read and interpret AutoCAD drawings and other technical documentation.</li><li>Perform accurate quantity take-offs from drawings and specifications.</li><li>Prepare and organize Excel-based BOQs.</li><li>Issue RFQs to suppliers and obtain technical and commercial quotations.</li><li>Compare supplier quotations, prices, specifications, and lead times.</li><li>Coordinate with the technical team to select suitable products and solutions in line with project specifications.</li><li>Prepare professional technical and commercial offers for submission to clients.</li><li>Review quotations to ensure that all required quantities, accessories, services, and project requirements are properly covered.</li></ul><p>2. Technical Submittals &amp; Documentation:</p><ul><li>Prepare complete technical submittals for client and consultant approval.</li><li>Compile datasheets, compliance statements, technical schedules, catalogues, certificates, and other required documentation.</li><li>Prepare or modify technical drawings using AutoCAD.</li><li>Prepare system diagrams, schematics, flow diagrams, and presentations using Microsoft Visio or similar software.</li><li>Coordinate with manufacturers and suppliers to obtain the required technical documentation.</li><li>Follow up on client and consultant comments and revise submittals until approval.</li></ul><p>3. Project &amp; Procurement Coordination:</p><ul><li>Review the awarded project, approved offer, BOQ, drawings, specifications, and delivery requirements.</li><li>Coordinate with suppliers and manufacturers to obtain competitive prices, lead times, and commercial terms.</li><li>Coordinate with management and the concerned departments to ensure the timely issuance of Purchase Orders (POs).</li><li>Follow up with suppliers regarding order confirmation, production, product availability, and expected delivery dates.</li><li>Coordinate shipments, logistics, documentation, and delivery schedules.</li><li>Track orders and shipments until materials are successfully delivered to the site, warehouse, or required destination.</li><li>Maintain accurate records and updated status reports for all project orders.</li><li>Ensure that procurement and delivery activities remain aligned with project timelines.</li></ul><p>4. Material &amp; Technical Team Coordination:</p><ul><li>Coordinate closely with engineers, technicians, project managers, and site teams.</li><li>Verify that all required equipment and materials are available before scheduled installation activities.</li><li>Ensure that accessories, installation materials, connectors, tools, consumables, and other required items are properly identified and included.</li><li>Follow up on shortages and arrange the required materials before they affect site activities.</li><li>Anticipate potential material-related delays and take corrective action to minimize their impact on project schedules.</li><li>Maintain clear communication between suppliers, procurement, technical teams, site teams, and management.</li><li>Track pending items, partial deliveries, backorders, and outstanding accessories until all project material requirements are fulfilled.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or technical degree in Electrical Engineering, Electronics, Telecommunications, Computer Engineering, Network Engineering, or a related field.</li><li>Previous experience in construction, contracting, MEP, ELV, low-current systems, or systems integration.</li><li>Experience in tendering, estimation, procurement, or project coordination is highly preferred.</li><li>Good working knowledge of AutoCAD.</li><li>Strong proficiency in Microsoft Excel for BOQs, calculations, cost comparisons, and project tracking.</li><li>Knowledge of Microsoft Visio or similar diagramming software.</li></ul>

One World (1W) is seeking a motivated and capable professional to support the planning, development, implementation, and continuous improvement of OneSol, our future AI-native business platform. <br> <br>The successful candidate will work directly with company leadership and serve as a key liaison between One World and external software developers, solution architects, technology partners, consultants, and development companies. <br> <br>This position combines business analysis, web development, Microsoft 365 solutions, automation, and digital transformation coordination. <br> <br>This is a unique opportunity to help build OneSol from the ground up while gaining direct exposure to AI, Microsoft 365, automation, web development, cloud technologies, and enterprise solution architecture. <br> <br>- Key Responsibilities <br>Gather, analyze, and document business requirements. <br>Assist in the architecture, development, deployment, and continuous improvement of OneSol. <br>Develop and maintain websites, web applications, portals, and digital solutions. <br>Design and implement Microsoft 365-based business solutions. <br>Create workflows and automations using Power Automate and related technologies. <br>Coordinate and communicate with external developers, solution architects, consultants, hosting providers, and technology partners. <br>Support testing, quality assurance, deployment, and project management activities. <br>Identify opportunities for AI, automation, and digital transformation across the organization. <br> <br>- Required Qualifications <br>Approximately 4-5 years of relevant professional experience. <br>Bachelor's degree in Computer Science, MIS, Software Engineering, Information Technology, or a related field. <br>Strong analytical, organizational, and problem-solving skills. <br>Excellent English language skills (written and spoken). <br>Mandatory Technical Skills <br>Microsoft 365 <br>SharePoint Online <br>Power Automate <br>Microsoft Lists <br>Microsoft Forms <br>Microsoft Teams <br>OneDrive for Business <br>Microsoft Copilot and related Microsoft 365 tools <br>Web Development <br> <br>- Applicants must possess strong web development skills, including: <br> <br>HTML5 <br>CSS3 <br>JavaScript <br>Responsive Web Design <br>Website Deployment & Maintenance <br>CMS Platforms <br>API Integrations <br>Database Fundamentals <br>Version Control (Git or similar) <br> <br>- Experience with one or more of the following is highly desirable: <br> <br>React <br>Next.js <br>Node.js <br>Python <br>Power Pages <br>Modern Web Frameworks <br>Web Hosting & Cloud Platforms <br> <br>- Applicants should be comfortable working with: <br> <br>Website and Application Hosting <br>Domain Registration & Management <br>DNS Configuration <br>SSL Certificates <br>Email & Domain Integration <br>Website Security & Backups <br>Hosting Migration & Deployment <br>Cloud Infrastructure Fundamentals <br> <br>Experience with hosting providers such as DeepOcean, DigitalOcean, Hetzner, Vultr, Hostinger, Contabo, Azure, or similar platforms is desirable. <br> <br>Automation & Solution Development <br>Business Process Automation <br>Workflow Design & Optimization <br>Systems Integration <br>API Connectivity <br>Low-Code / No-Code Platforms <br>AI-Assisted Productivity & Automation Tools <br> <br>- What We Are Looking For <br>Self-motivated and proactive. <br>Fast learner with strong attention to detail. <br>Comfortable working independently and as part of a team. <br>Passionate about AI, automation, digital transformation, and innovation. <br>Able to bridge business requirements and technical implementation effectively. <br>Professional when interacting with vendors, clients, and technology partners. <br>Position Details <br> <br>Position: Solution Analyst & Developer - Digital Transformation Coordinator <br>Employment Type: Part-Time <br>Schedule: Monday to Friday, 10:00 AM to 3:00 PM (Flexible) <br>Location: Primarily On-Site in Beirut, with hybrid flexibility available when appropriate <br>Compensation: Starting from USD 500 per month, depending on qualifications, experience, and agreed responsibilities <br> <br>Location Requirement <br> <br>Applicants must reside in Beirut or nearby areas to ensure convenient access to our workplace and project meetings. <br> <br>Best wishes, <br> <br>Mohamad-Rabih Chatila <br>CEO <br>One World (1W)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: The AI Automation Engineer is responsible for designing, deploying and improving AI agents and agentic workflows that automate routine operational work, augment teams, and improve speed, quality and scalability across the business.<br> This role is not about building disconnected experiments.<br> It is about delivering real workflow change in priority areas, initially focused on Support, Sales, Professional Services and internal operational workflows.<br> The role works closely with functional leaders and frontline teams to identify high value use cases, redesign workflows, deploy safe and useful agents, and ensure adoption in day-to-day operations.<br> The AI Automation Engineer helps shift repetitive, rules based and data intensive work to AI agents, while preserving human ownership of judgment, sensitive customer interactions, escalations, quality assurance, exception handling and continuous knowledge improvement.<br> What you will do Design and deploy AI agents Design and deploy AI agents that support operational work, including support triage, internal workflow automation, sales support, onboarding tasks, knowledge handling, reporting and analysis Build agents and workflows that integrate with CRM, ERP, internal tools, SaaS platforms and APIs Use multi step workflows, tool using agents, decision logic and orchestration patterns where appropriate Move quickly from idea to pilot to production while maintaining clear standards for quality and reliability Design and implement AI agents and workflow automations that support PDLC activities such as requirements drafting, backlog preparation, technical research, code generation, test generation, documentation, defect triage, release support, and post release analysis Identify manual or repetitive PDLC tasks and convert them into scalable AI assisted workflows, including integrations with tools such as Jira, Confluence, GitHub, service platforms, and internal systems Partner with Product, Engineering, QA, Support, and other stakeholders to pilot, refine, and scale agentic PDLC workflows across teams Redesign business workflows Identify high value automation opportunities with functional leaders and operators Redesign workflows so repetitive and rules-based work is handled by AI wherever safe and practical Support the shift to AI first intake, triage, knowledge retrieval, simple response handling and case preparation in service operations Help teams redesign work around a clear human and agent division of labour Help establish safe and scalable standards for AI use across the PDLC, including review points, escalation paths, auditability, fallback handling, and quality controls for AI generated artefacts Governance, quality and evaluation Work within approved tooling standards, data and security guardrails, and design standards for agents and evaluation Establish monitoring, fallback handling, escalation logic, prompt and workflow controls, and human review mechanisms Test workflows with real users and real operational scenarios before scaling Measure agent quality, workflow success, containment, handoff quality and operational value Continuously improve workflows based on usage data, user feedback and service outcomes Adoption and enablement Partner with functional leaders and frontline teams to support rollout and adoption Document new ways of working and help train users on how to work effectively with AI agents Surface workflow risks, resistance points and improvement opportunities Contribute reusable prompts, components, patterns and playbooks to the central AI capability Cross functional delivery Collaborate with Product, Engineering, Support, Sales and Professional Services teams Help prioritise use cases based on measurable business value, feasibility and operational readiness Support the central AI capability with value tracking, reporting and continuous learning across initiatives What success looks like Reduction in manual work and process cycle time Improved support response times and service leverage Workflow success rate and agent task completion quality Ticket containment or deflection where relevant Handoff quality for escalated or human reviewed work User adoption of AI enabled workflows Hours saved and team capacity created Contribution to service, productivity and customer outcomes Reduced manual effort across PDLC activities, faster movement from idea to release, improved quality of delivery artefacts, and stronger adoption of AI enabled workflows across Product and Engineering teams.<br> Proven track record of building products, tools, workflows, automations, startups, or side projects that went live and delivered measurable value Strong working knowledge of AI and machine learning tools, large language models and agent frameworks Experience building AI agents, workflow automations or AI powered internal tools Experience designing or improving workflows across software or product delivery lifecycles, including the use of AI tools, agents, or automations to improve speed, quality, and operational leverage Ability to go from zero to functional prototype quickly Strong systems thinking and comfort working across tools, processes and teams Comfort with ambiguity and the ability to help define the problem as well as the solution Bias toward action, with discipline around quality, evaluation and operational safety Ability to work directly with business stakeholders and translate operational pain points into practical AI solutions Nice to have Experience building AI agents or service automation workflows Experience in hospitality, retail, vertical SaaS, or B2B software environments Experience working across multiple product lines, business units or operational functions Familiarity with support operations, CRM workflows, or Professional Services delivery models Experience with analytics, reporting and operational performance measurement A bachelor’s degree in Artificial Intelligence, Software Engineering, Computer Science, Robotics, Mechanical Engineering or a related discipline</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Aspire Software is looking for a AI Automation Engineer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> About the job: The AI Automation Engineer is responsible for designing, deploying and improving AI agents and agentic workflows that automate routine operational work, augment teams, and improve speed, quality and scalability across the business.<br> This role is not about building disconnected experiments.<br> It is about delivering real workflow change in priority areas, initially focused on Support, Sales, Professional Services and internal operational workflows.<br> The role works closely with functional leaders and frontline teams to identify high value use cases, redesign workflows, deploy safe and useful agents, and ensure adoption in day-to-day operations.<br> The AI Automation Engineer helps shift repetitive, rules based and data intensive work to AI agents, while preserving human ownership of judgment, sensitive customer interactions, escalations, quality assurance, exception handling and continuous knowledge improvement.<br> What you will do Design and deploy AI agents Design and deploy AI agents that support operational work, including support triage, internal workflow automation, sales support, onboarding tasks, knowledge handling, reporting and analysis Build agents and workflows that integrate with CRM, ERP, internal tools, SaaS platforms and APIs Use multi step workflows, tool using agents, decision logic and orchestration patterns where appropriate Move quickly from idea to pilot to production while maintaining clear standards for quality and reliability Design and implement AI agents and workflow automations that support PDLC activities such as requirements drafting, backlog preparation, technical research, code generation, test generation, documentation, defect triage, release support, and post release analysis Identify manual or repetitive PDLC tasks and convert them into scalable AI assisted workflows, including integrations with tools such as Jira, Confluence, GitHub, service platforms, and internal systems Partner with Product, Engineering, QA, Support, and other stakeholders to pilot, refine, and scale agentic PDLC workflows across teams Redesign business workflows Identify high value automation opportunities with functional leaders and operators Redesign workflows so repetitive and rules-based work is handled by AI wherever safe and practical Support the shift to AI first intake, triage, knowledge retrieval, simple response handling and case preparation in service operations Help teams redesign work around a clear human and agent division of labour Help establish safe and scalable standards for AI use across the PDLC, including review points, escalation paths, auditability, fallback handling, and quality controls for AI generated artefacts Governance, quality and evaluation Work within approved tooling standards, data and security guardrails, and design standards for agents and evaluation Establish monitoring, fallback handling, escalation logic, prompt and workflow controls, and human review mechanisms Test workflows with real users and real operational scenarios before scaling Measure agent quality, workflow success, containment, handoff quality and operational value Continuously improve workflows based on usage data, user feedback and service outcomes Adoption and enablement Partner with functional leaders and frontline teams to support rollout and adoption Document new ways of working and help train users on how to work effectively with AI agents Surface workflow risks, resistance points and improvement opportunities Contribute reusable prompts, components, patterns and playbooks to the central AI capability Cross functional delivery Collaborate with Product, Engineering, Support, Sales and Professional Services teams Help prioritise use cases based on measurable business value, feasibility and operational readiness Support the central AI capability with value tracking, reporting and continuous learning across initiatives What success looks like Reduction in manual work and process cycle time Improved support response times and service leverage Workflow success rate and agent task completion quality Ticket containment or deflection where relevant Handoff quality for escalated or human reviewed work User adoption of AI enabled workflows Hours saved and team capacity created Contribution to service, productivity and customer outcomes Reduced manual effort across PDLC activities, faster movement from idea to release, improved quality of delivery artefacts, and stronger adoption of AI enabled workflows across Product and Engineering teams Proven track record of building products, tools, workflows, automations, startups, or side projects that went live and delivered measurable value Strong working knowledge of AI and machine learning tools, large language models and agent frameworks Experience building AI agents, workflow automations or AI powered internal tools Experience designing or improving workflows across software or product delivery lifecycles, including the use of AI tools, agents, or automations to improve speed, quality, and operational leverage Ability to go from zero to functional prototype quickly Strong systems thinking and comfort working across tools, processes and teams Comfort with ambiguity and the ability to help define the problem as well as the solution Bias toward action, with discipline around quality, evaluation and operational safety Ability to work directly with business stakeholders and translate operational pain points into practical AI solutions Nice to have Experience building AI agents or service automation workflows Experience in hospitality, retail, vertical SaaS, or B2B software environments Experience working across multiple product lines, business units or operational functions Familiarity with support operations, CRM workflows, or Professional Services delivery models Experience with analytics, reporting and operational performance measurement A bachelor’s degree in Artificial Intelligence, Software Engineering, Computer Science, Robotics, Mechanical Engineering or a related discipline</span> </div>

<p>The consultant is expected to deliver data collection tools including questionnaires and guides and tabulation of data collected, literature review reports, concepts notes for knowledge products and meetings and workshops, sections/chapters of studies, write-ups on specific issues, and presentations.</p><p><strong>Work Location</strong> UN House-ESCWA / Hybrid</p><p><strong>Expected duration</strong> 4 months</p><p><strong>Duties and Responsibilities</strong></p><p>Background</p><p>Despite strong momentum towards gender equality and considerable achievements in women s empowerment, the Arab region continues to register one of the largest gender gaps. Arab women still lag behind in terms of political participation, labour force participation, equality and sex-based discrimination. In 2025, women s labour force participation was 19 per cent in the Arab States, less than half the global average of 49 per cent, making it the lowest rate worldwide. Various factors can be attributed to the low economic participation of women in the Arab region, most important of which are the high involvement of women in unpaid care work and their weak involvement in entrepreneurship. In the Arab States, women carry out 80 to 90 percent of all unpaid care tasks and spend an average of 4.7 times more time than men on unpaid care tasks. If women continue to bear the brunt of unpaid care work, there is a serious risk that gender gaps widen and hard-won achievements in women s socioeconomic empowerment are reversed. Addressing the available policies and legal frameworks is thus crucial to promote women s economic empowerment in the region and build the resilience of women to future shocks.</p><p>ESCWA supports its member States in promoting gender equality and the advancement of women at the legislative, policy and programmatic levels through the translation of global normative frameworks into region-specific actions within the areas of gender justice and the law, women, peace and security, women economic empowerment, care economy, and gender mainstreaming in national institutions. ESCWA supports member States in their efforts to reform care-related policies and develop new ones to promote women s economic empowerment. Within the care economy workstream, ESCWA is currently working with Lebanon, Oman, Morocco and Tunisia, following an approach comprising the preparation of knowledge products and organization of capacity building workshops. ESCWA also supports several countries including Iraq, Lebanon, Mauritania and Morocco to strengthen gender mainstreaming in national institutions. Furthermore, ESCWA develops training packages and contributes to capacity-building efforts to transform knowledge, good practices and related skills into innovative online and in-person awareness-raising sessions and training programmes to support countries in developing national strategies, policies and action plans relevant to implementing and reviewing global commitments, including those under CEDAW and the Beijing Declaration and Platform for Action.</p><p><strong>Objective and methodology</strong></p><p>ESCWA seeks to hire a consultant to provide input and contributions to support the successful completion of several gender equality related outputs including:</p><ul><li>National case studies mainly on unpaid care work and care economy;</li><li>National technical requests related to the advancement of gender equality;</li><li>National dialogues and meetings as well as capacity building workshops targeting various governmental entities in Arab States to support the reforms and development of policies;</li><li>Papers and knowledge products to explore concepts related to women s economic empowerment in the region, gendered perspectives in recovery and reconstruction, and other women and gender-related concepts;</li><li>Regional meetings, consultations, and capacity building workshops to exchange experience and knowledge, disseminate the results and findings of prepared knowledge products and advocate for needed legal and policy reforms.</li></ul><p><strong>Tasks and responsibilities</strong></p><p>The consultant will be responsible for the following tasks:</p><ul><li>Desk review: Undertake necessary research and desk reviews on topics related to gender equality and women empowerment as required for the development and finalization of the gender equality related outputs;</li><li>Prepare necessary data collection tools including questionnaires for surveys and guides for interviews and focus groups;</li><li>Undertake analysis of data and other inputs;</li><li>Draft inputs following the set outlines for various outputs;</li><li>Prepare required inputs for the preparation and organization of meetings with relevant stakeholders.</li></ul><p><strong>Supervision</strong>: The consultant will work under the direct supervision of Ms. Rouba ARJA, the Social Affairs Officer responsible for the women s economic empowerment project, and the overall guidance of the Gender Justice, Population and Inclusive Development cluster leader.</p><p><strong>Desired Candidate Profile</strong></p>A master's degree in social or economic or gender or anthropology studies or studies in related areas is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of 5 years of professional work experience in socio-economic issues is required. Experience in preparing and reviewing publications or reports is required. Experience in working in the Arab region is required. Experience in working on gender issues and women s economic empowerment is required Experience in working with government entities is desirable. English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Fluency in French is desirable. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas. Recruitment for this position is on a local basis. The incumbent is required to have the legal right to live and work in the specified working location.

<p><h4>Job description</h4> <p>Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.</p> <p>By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?</p> <p>Join us—where your career is a force for good!</p> <br> <h4>Position note</h4> <p>Remote work is not available for this position; on-site attendance is required.</p> <br> <h4>Why choose us?</h4> <p>Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.</p> <p>When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.</p> <br> <h4>Where your career is a force for good!</h4> <p>The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. Relocation assistance is only available for current employees within a 50-mile radius within the division.</p> <br> <h4>What you need to know</h4> <p>Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Provide support, development, and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.</p> <br> <h4>Relationship management and community outreach</h4> <p>Serves as the “face” of the Red Cross at assigned location.</p> <ul> <li>Builds strong relationships with military leadership, key organizations, and community leaders.</li> <li>Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.</li> <li>Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross mission and service.</li> </ul> <br> <h4>Volunteer management</h4> <p>Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible for delivering the mission-specific services.</p> <ul> <li>Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.</li> <li>Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.</li> <li>Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers within the local footprint.</li> </ul> <br> <h4>Service delivery management</h4> <p>Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.</p> <ul> <li>Provides supervision of volunteer Service Delivery staff.</li> <li>Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training, morale items, and support.</li> <li>Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.</li> <li>Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.</li> <li>Manages support services to military members and their families to include family follow-up information and referrals, and other related services.</li> <li>Provides support for the emergency communications center with local information, as appropriate.</li> <li>Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.</li> </ul> <br> <h4>Financial and reporting management</h4> <p>Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.</p> <br> <h4>What you need to succeed</h4> <ul> <li>Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.</li> <li>Five years minimum related experience in program management or related field is required.</li> <li>Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment.</li> <li>Ability to balance multiple priorities is essential.</li> </ul> <br> <h4>Work conditions</h4> <p>Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.</p> <p>Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.</p> <br> <h4>For mobile positions only (domestic and overseas settings)</h4> <p>Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following:</p> <ul> <li>Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team.</li> <li>Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.</li> <li>Responds to emergency, surge, and disaster situations, as needed.</li> </ul> <p>To maintain readiness, staff must:</p> <ul> <li>Maintain all medical and security requirements.</li> <li>Engage in annual deployment familiarization program to include trainings and meetings.</li> <li>When activated to deploy, participate in additional trainings and meetings to prepare for deployment.</li> </ul> <br> <h4>Mobility requirements</h4> <ul> <li>U.S. citizenship is required.</li> <li>Must be able to obtain a secret security clearance and a non-U.S. passport.</li> <li>Worldwide mobility is a condition of employment and an essential function of this position.</li> <li>Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.</li> <li>Must meet strict medical and physical requirements, including immunizations required by the U.S. military.</li> <li>May be required to wear military uniforms, and live and work in harsh and stressful environments in conflict areas.</li> <li>Periodically accompanies the military on deployments.</li> </ul> <br> <h4>What will give you the competitive edge</h4> <p>Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.</p> <h4>Core competencies</h4> <ul> <li><strong>Adaptability:</strong> Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.</li> <li><strong>Independent problem solving:</strong> Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and follow up with actionable solutions.</li> <li><strong>Teamwork:</strong> Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission.</li> <li><strong>Servant leader:</strong> Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.</li> <li>Familiarity with military culture, regulations, and protocol.</li> <li>Experience with American Red Cross programs and services is strongly preferred.</li> </ul> <br> <h4>Benefits for you</h4> <p>As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:</p> <ul> <li>Medical, dental, and vision plans</li> <li>Health spending accounts and flexible spending accounts</li> <li>PTO: Starting at 15 days a year; based on type of job and tenure</li> <li>Holidays: 11 paid holidays comprised of six core holidays and five floating holidays</li> <li>401(k) with up to 6% match</li> <li>Paid family leave</li> <li>Employee assistance and insurance: short and long term</li> <li>Service awards and recognition</li> </ul> <br> <p>The salary range for this position is (Illinois): $60,000 - $65,000.</p> <p>Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.</p> <p>Apply now! Joining our team will provide you with the opportunity to make your career a force for good!</p> <br> <p>The American Red Cross is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</p> <p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws and ordinances.</p> <br> <p>AmeriCorps, the federal agency that brings people together through service, and its partners—the Peace Corps, AmeriCorps Alums, Peace Corps Association, and the Service Year Alliance—launched Employers of Service to connect service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.</p></p><p></p>

<p><h4>Job description</h4> <p>Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.</p> <p>By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?</p> <p>Join us—where your career is a force for good!</p> <br> <h4>Position note</h4> <p>Remote work is not available for this position; on-site attendance is required.</p> <br> <h4>Why choose us?</h4> <p>Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.</p> <p>When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.</p> <br> <h4>Where your career is a force for good!</h4> <p>The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. Relocation assistance is only available for current employees within a 50-mile radius within the division.</p> <br> <h4>What you need to know</h4> <p>Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Provide support, development, and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.</p> <br> <h4>Relationship management and community outreach</h4> <p>Serves as the “face” of the Red Cross at assigned location.</p> <ul> <li>Builds strong relationships with military leadership, key organizations, and community leaders.</li> <li>Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.</li> <li>Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross mission and service.</li> </ul> <br> <h4>Volunteer management</h4> <p>Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible for delivering the mission-specific services.</p> <ul> <li>Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.</li> <li>Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.</li> <li>Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers within the local footprint.</li> </ul> <br> <h4>Service delivery management</h4> <p>Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area.</p> <ul> <li>Provides supervision of volunteer Service Delivery staff.</li> <li>Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training, morale items, and support.</li> <li>Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.</li> <li>Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.</li> <li>Manages support services to military members and their families to include family follow-up information and referrals, and other related services.</li> <li>Provides support for the emergency communications center with local information, as appropriate.</li> <li>Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.</li> </ul> <br> <h4>Financial and reporting management</h4> <p>Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.</p> <br> <h4>What you need to succeed</h4> <ul> <li>Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience.</li> <li>Five years minimum related experience in program management or related field is required.</li> <li>Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment.</li> <li>Ability to balance multiple priorities is essential.</li> </ul> <br> <h4>Work conditions</h4> <p>Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.</p> <p>Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.</p> <br> <h4>For mobile positions only (domestic and overseas settings)</h4> <p>Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following:</p> <ul> <li>Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team.</li> <li>Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.</li> <li>Responds to emergency, surge, and disaster situations, as needed.</li> </ul> <p>To maintain readiness, staff must:</p> <ul> <li>Maintain all medical and security requirements.</li> <li>Engage in annual deployment familiarization program to include trainings and meetings.</li> <li>When activated to deploy, participate in additional trainings and meetings to prepare for deployment.</li> </ul> <br> <h4>Mobility requirements</h4> <ul> <li>U.S. citizenship is required.</li> <li>Must be able to obtain a secret security clearance and a non-U.S. passport.</li> <li>Worldwide mobility is a condition of employment and an essential function of this position.</li> <li>Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.</li> <li>Must meet strict medical and physical requirements, including immunizations required by the U.S. military.</li> <li>May be required to wear military uniforms, and live and work in harsh and stressful environments in conflict areas.</li> <li>Periodically accompanies the military on deployments.</li> </ul> <br> <h4>What will give you the competitive edge</h4> <p>Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.</p> <h4>Core competencies</h4> <ul> <li><strong>Adaptability:</strong> Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present.</li> <li><strong>Independent problem solving:</strong> Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and follow up with actionable solutions.</li> <li><strong>Teamwork:</strong> Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission.</li> <li><strong>Servant leader:</strong> Successful candidates must be leaders who put others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.</li> <li>Familiarity with military culture, regulations, and protocol.</li> <li>Experience with American Red Cross programs and services is strongly preferred.</li> </ul> <br> <h4>Benefits for you</h4> <p>As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:</p> <ul> <li>Medical, dental, and vision plans</li> <li>Health spending accounts and flexible spending accounts</li> <li>PTO: Starting at 15 days a year; based on type of job and tenure</li> <li>Holidays: 11 paid holidays comprised of six core holidays and five floating holidays</li> <li>401(k) with up to 6% match</li> <li>Paid family leave</li> <li>Employee assistance and insurance: short and long term</li> <li>Service awards and recognition</li> </ul> <br> <p>The salary range for this position is (Illinois): $60,000 - $65,000.</p> <p>Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.</p> <p>Apply now! Joining our team will provide you with the opportunity to make your career a force for good!</p> <br> <p>The American Red Cross is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.</p> <p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws and ordinances.</p> <br> <p>AmeriCorps, the federal agency that brings people together through service, and its partners—the Peace Corps, AmeriCorps Alums, Peace Corps Association, and the Service Year Alliance—launched Employers of Service to connect service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Maintenance Manager, under the supervision of the ADOE is responsible for supporting, supervising, scheduling and motivating the hotel maintenance team while making sure the overall corrective and preventive maintenance is completed.<br>Responsible, under the supervision of the ADOE, to coordinate and manage the day to day repair and maintenance of the building engineering asset and including Fire, Life and Safety systems equipment.<br>The Maintenance Manager oversees the engineering operation of the hotel and reports to the ADOE on a day to day basis. S/he supervises engineering team members under his responsibility for high level of performance, quality of work and attendance.<br>S/he prepares periodic (weekly, monthly, etc.) visits, inspections in accordance with the preventive maintenance plan, workload or priorities for approval by the Assistant Director of Engineering, as well as strictly monitors and follow-ups on Fire, Life and Security Brand Standards.<br><br>The job of <strong>Maintenance Manager </strong>is executed satisfactorily when:<br><ul><li>For employees under him, completes, evaluates and follows-up on employee performance reviews TTTT and six month’s progress reports on a timely basis.&nbsp;</li><li>Maintains all hotel building and equipment in a good and neat condition.&nbsp;</li><li>Ensures that effective and concise preventative maintenance schedules are followed.&nbsp;</li><li>Efficiently communicates overall repair and maintenance status to the ADOE on a daily basis.&nbsp;</li><li>Maintains all the fire-life-safety equipment in first class order.</li><li>Ensures that the fire-life-safety first response team has a complete understanding of all procedures, equipment and alarms.</li><li>Establishes good working relationships with suppliers whom will furnish reliable 24-hour emergency service.</li><li>Compiles a monthly consumption report on heat, light and power to include electricity, gas, steam and water and submits to the ADOE.</li><li>Ensures all engineering team members under the direction of the Assistant Director of Engineering / Director of Engineering are exposed to hotel internal and external training on an on-going basis Ensures regular training is given to the engineering team members under his direct supervision.</li><li>Ensures effective inter-departmental communication and good relations between the engineering team members and members of fellow departments within the hotel.</li><li>Prepares and follow through on any projects as outlined by Director of Engineering and /or Assistant Director of Engineering.&nbsp;</li><li>Ensures all public areas are patrolled daily and all lighting is in good order.&nbsp;</li><li>Ensures all engineering team members are permanently well groomed and in uniform.</li><li>Under ADOE supervision, develops and maintain an energy conservation program allowing the hotel to meet its annual budget target.</li><li>Prepares purchase requisitions and submits to the Purchasing Manager.</li><li>Supervises maintenance operations whilst ensuring compliance with all engineering policies, procedures, standards and satisfaction of guests’ needs.</li><li>Regularly inspects all building areas and take any necessary corrective or preventive actions.</li><li>Implements guestrooms and guest corridors corrective and preventive maintenance.</li><li>Under ADOE supervision, coordinates, reviews and ensures compliance of M&amp;E agreements.</li><li>Participates in the planning and set up for hotel special functions and festive seasons and organize the necessary actions.</li><li>Conducts oneself in a professional manner at all times to reflect the high standards of Kempinski Hotels and encourage staff to do the same.</li><li>Maintains a good working relationship with other employees, providing instruction and encouragement as needed.</li><li>Ensures a clean, neat and organized workshop area.</li><li>Performs to any other tasks or projects as assigned by Director of Engineering and /or Assistant Director of Engineering.</li><li>Be on call (alternatively with any other engineering members) after normal working hours and coordinate tradespersons after hours if needed.</li><li>Attends meetings and training sessions as required.</li><li>Accomplishes a set of administrative duties such as leading and attending meeting, writing reports and memos and other specific duties related to the job function.</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br> </div>

<p>About the job</p><p>The job in short As a Solution Architect, it s your job to ascertain that envisaged solutions become reality. Taking this client-facing role, you are equally comfortable in deep-dive technical workshops, pre-sales efforts and in board-level sales presentations. Having earned your stripes in designing scalable web &amp; mobile based platforms, you have no problem finding the scope in large-scale, complex projects. To the development team, you are the vital mainstay during processes of implementation, being a hands-on technology leader. To customers and partners, you are the expert liaison with a keen feel for their needs. So besides being a great technologist, you are also a considerate companion who delivers remarkable results on a continuous basis.</p><p>Meet the job</p><p>You will be part of the development team in which you will fulfill a leading role to go from idea to production. Talking highly specific technical details as well as discussing general business outcomes, you comfortably translate customer requirements into a distinguished design. You dedicate yourself to security, performance, scalability and reliability that enables a great user experience. You know our projects are to be delivered according to briefing, time and budget, but you also know our technologists need their space to build the solutions you ve defined. By creating structure and clear explanations, you provide guidance and oversight to your team. You re a hands-on architect who partners closely with engineering leads to design, build and run scalable solutions. You take ownership not just in shaping the architecture, but also in how it performs in production - leading from the front in critical incidents and driving resolution when it matters most. Also part of the job is creating detailed technical architecture assets; working with the QA lead and DevOps to help shape the end to end SDLC; ensuring that implementations meet non-functional requirements. Note that beyond the project, you help in elevating our delivery hub practices by creating technical blueprints, solution accelerators and ways of working assets with a continuous improvement mindset. You will be traveling a significant amount of the time, spending time on-site during the inception phase and when providing training and workshops.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>You have professionally worked with Enterprise Integration Patterns and Frameworks;</li><li>When we ask you about architectural frameworks, you easily dig up your knowledge and best practices;</li><li>You have experience with CI/CD practices and platforms</li><li>You have experience with scalable Web application development as well as Mobile App delivery</li><li>You have a demonstrable understanding of Service Oriented Architectures (SOA), as well as Micro-Services Architecture;</li><li>You know JavaScript frameworks, MVC patterns and principles of REST APIs (OpenAPI), are second nature to you;</li><li>Considerable full-stack development experience</li><li>Your knowledge of the Java platform exceeds our expectations</li><li>You have excellent communication and presentation skills in English</li><li>Strong leadership skills with a proactive approach in engagements</li><li>You are self sufficient as a Solutions Architect and able to manage clients/stakeholders;</li><li>And let s not forget your broad, operational knowledge of application servers, databases, load balancers and other infrastructure components required to deploy web applications in a highly available and scalable environment.</li><li>We will be extra happy if you:</li><li>You have created solutions for financial services (especially banking);</li><li>You are familiar with cloud-native architectural patterns, such as Microservices, CQRS, event sourcing;</li><li>You have experience with server virtualization and containers technology such as Docker and Kubernetes;</li><li>You have Solution Architecture experience on and Azure/AWS Cloud</li><li>You have professionally used Integration Platforms and API Gateways</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>An established furnished residential property in Beirut is seeking an experienced and commercially minded <b>Hospitality Operations Manager</b> to lead leasing activity and day-to-day operations.</p><p>This role combines leasing, revenue generation, tenant relations, and property operations. The successful candidate will be responsible for maximizing occupancy and rental performance while ensuring that residents and guests receive a consistently high level of service.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Leasing &amp; Commercial Performance</b></p><ul><li>Manage the full leasing process from inquiry and property viewing through negotiation, contracting, move-in, renewal, and move-out.</li><li>Maximize occupancy and rental revenue through proactive leasing and effective follow-up on leads.</li><li>Maintain an accurate overview of available, occupied, reserved, and upcoming-vacant units.</li><li>Prepare leasing offers and negotiate commercial terms within approved guidelines.</li><li>Develop relationships with corporate clients, relocation companies, embassies, brokers, agents, and other sources of potential tenants.</li><li>Proactively manage lease renewals and minimize vacancy periods.</li><li>Monitor the Beirut furnished-apartment, serviced-residence, and hospitality markets.</li><li>Conduct regular competitor pricing and market analysis.</li><li>Recommend rental rates and leasing strategies based on demand, seasonality, occupancy, apartment type, length of stay, and market conditions.</li><li>Monitor leasing performance, lead conversion, occupancy, rental rates, and tenant retention.</li></ul><p><b>Property Operations</b></p><ul><li>Oversee the day-to-day operations of the property.</li><li>Ensure apartments are fully prepared, inspected, clean, functional, and ready before every resident or guest arrival.</li><li>Coordinate apartment move-ins and move-outs, including inspections, inventories, keys/access, and handovers.</li><li>Coordinate closely with housekeeping, maintenance, security, suppliers, and external contractors.</li><li>Follow up on maintenance requests and ensure issues are resolved efficiently and to the required standard.</li><li>Monitor the condition and presentation of apartments, common areas, amenities, furniture, fixtures, appliances, and equipment.</li><li>Ensure high standards of cleanliness, presentation, safety, and service throughout the property.</li><li>Manage resident and guest requests, concerns, and complaints in a professional and timely manner.</li><li>Develop and maintain operational procedures, checklists, and service standards.</li><li>Monitor suppliers and contractors in terms of quality, cost, and response time.</li></ul><p><b>Reporting &amp; Performance Management</b></p><ul><li>Prepare regular reports on occupancy, leasing activity, rental rates, vacancies, renewals, revenue, and operational performance.</li><li>Track key performance indicators and identify opportunities to improve commercial and operational results.</li><li>Support management in budgeting, cost control, pricing decisions, and operational planning.</li><li>Provide management with regular market intelligence and recommendations.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Candidate Profile</b></p><p>We are looking for a proactive, organized, and commercially driven professional who is comfortable managing both leasing and hands-on property operations.</p><p><b>Requirements</b></p><ul><li>Bachelor’s degree in Business Administration, Hospitality Management, Real Estate, Property Management, or a related field.</li><li>Minimum 3–5 years of relevant experience in leasing, property management, serviced apartments, hospitality, residential real estate, or a similar environment.</li><li>Proven experience in leasing, sales, tenant relations, or revenue-generating responsibilities.</li><li>Strong negotiation and communication skills.</li><li>Good understanding of the Beirut residential and furnished-apartment market is highly desirable.</li><li>Strong organizational and problem-solving abilities.</li><li>Ability to coordinate multiple departments, suppliers, and contractors.</li><li>Strong customer-service orientation with attention to detail.</li><li>Comfortable working in a hands-on operational environment.</li><li>Good reporting and analytical skills.</li><li>Proficiency in Microsoft Office, particularly Excel and Google workspace.</li><li>Excellent command of English and Arabic. French is an advantage.</li></ul><p><b>What We Are Looking For</b></p><p>The ideal candidate is someone who:</p><ul><li>Takes ownership and follows issues through to completion.</li><li>Is commercially minded and focused on occupancy and revenue.</li><li>Understands that excellent property operations directly support leasing performance.</li><li>Can build strong relationships with residents, corporate clients, brokers, and partners.</li><li>Maintains high standards of presentation and customer service.</li><li>Is structured, responsive, and comfortable working independently.</li><li>Can balance commercial objectives with a high-quality resident experience.</li></ul></div>

Amaken is seeking a Tendering & Project Coordinator with previous experience in construction, contracting, MEP, ELV, or systems integration for a telecom and security systems company based in Hamra, Lebanon. <br> <br>The successful candidate will be responsible for coordinating projects from the tendering and quotation stage through technical submittals, procurement, order follow-up, material delivery, and coordination with the technical and site teams. <br> <br>Key Responsibilities: <br> <br>1. Tendering, Estimation & Proposals: <br>• Review tender documents, RFQs, drawings, specifications, BOQs, and client requirements. <br>• Understand the overall project scope and identify the required systems, equipment, materials, and services. <br>• Read and interpret AutoCAD drawings and other technical documentation. <br>• Perform accurate quantity take-offs from drawings and specifications. <br>• Prepare and organize Excel-based BOQs. <br>• Issue RFQs to suppliers and obtain technical and commercial quotations. <br>• Compare supplier quotations, prices, specifications, and lead times. <br>• Coordinate with the technical team to select suitable products and solutions in line with project specifications. <br>• Prepare professional technical and commercial offers for submission to clients. <br>• Review quotations to ensure that all required quantities, accessories, services, and project requirements are properly covered. <br> <br>2. Technical Submittals & Documentation: <br>• Prepare complete technical submittals for client and consultant approval. <br>• Compile datasheets, compliance statements, technical schedules, catalogues, certificates, and other required documentation. <br>• Prepare or modify technical drawings using AutoCAD. <br>• Prepare system diagrams, schematics, flow diagrams, and presentations using Microsoft Visio or similar software. <br>• Coordinate with manufacturers and suppliers to obtain the required technical documentation. <br>• Follow up on client and consultant comments and revise submittals until approval. <br> <br>3. Project & Procurement Coordination: <br>• Review the awarded project, approved offer, BOQ, drawings, specifications, and delivery requirements. <br>• Coordinate with suppliers and manufacturers to obtain competitive prices, lead times, and commercial terms. <br>• Coordinate with management and the concerned departments to ensure the timely issuance of Purchase Orders (POs). <br>• Follow up with suppliers regarding order confirmation, production, product availability, and expected delivery dates. <br>• Coordinate shipments, logistics, documentation, and delivery schedules. <br>• Track orders and shipments until materials are successfully delivered to the site, warehouse, or required destination. <br>• Maintain accurate records and updated status reports for all project orders. <br>• Ensure that procurement and delivery activities remain aligned with project timelines. <br> <br>4. Material & Technical Team Coordination: <br>• Coordinate closely with engineers, technicians, project managers, and site teams. <br>• Verify that all required equipment and materials are available before scheduled installation activities. <br>• Ensure that accessories, installation materials, connectors, tools, consumables, and other required items are properly identified and included. <br>• Follow up on shortages and arrange the required materials before they affect site activities. <br>• Anticipate potential material-related delays and take corrective action to minimize their impact on project schedules. <br>• Maintain clear communication between suppliers, procurement, technical teams, site teams, and management. <br>• Track pending items, partial deliveries, backorders, and outstanding accessories until all project material requirements are fulfilled. <br> <br>Required Qualifications: <br> <br>• Bachelor’s degree or technical degree in Electrical Engineering, Electronics, Telecommunications, Computer Engineering, Network Engineering, or a related field. <br>• Previous experience in construction, contracting, MEP, ELV, low-current systems, or systems integration. <br>• Experience in tendering, estimation, procurement, or project coordination is highly preferred. <br>• Good working knowledge of AutoCAD. <br>• Strong proficiency in Microsoft Excel for BOQs, calculations, cost comparisons, and project tracking. <br>• Knowledge of Microsoft Visio or similar diagramming software

<p>The Organisation Plan International is an independent development and humanitarian organisation that advances children s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected. Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries. We won t stop until we are all equal.</p><p>As Finance Officer, you will play a key role in ensuring strong financial management, compliance, and accountability across a portfolio of humanitarian and development projects. Working closely with the Finance Coordinator, you will support project teams and partners to deliver high-quality programmes while maintaining robust financial controls and donor compliance.</p><p>In this role, you will:</p><ul><li>Review partner financial reports and supporting documentation to ensure compliance with organisational and donor requirements</li><li>Support financial reviews during project and partner kick-off meetings</li><li>Prepare internal financial reports, budget templates, and consolidated project financial reports</li><li>Monitor project budgets and support monthly and quarterly forecasting processes</li><li>Work closely with Project Managers to ensure accurate budget allocation and expenditure tracking</li><li>Attend programme and project review meetings to provide financial insights and support decision-making</li><li>Prepare partner verification reports and participate in partner spot-check visits</li><li>Support partner organisations to strengthen their financial management systems and practices</li><li>Validate partner payments and ensure all required documentation is complete and compliant</li><li>Maintain accurate contract records and update financial tracking tools</li><li>Support the Syria programme through monthly reviews of financial documentation and payments</li><li>Conduct regular field visits to Syria to review office and partner financial records and compliance</li><li>Prepare accounting entries, including payroll, rent allocations, shared costs, and partner expenses</li><li>Reconcile partner balances and maintain accurate accounting records</li><li>Prepare donor financial reports and support project closure processes</li><li>Contribute to internal and external audits by ensuring financial records are complete, accurate, and accessible</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, you will have:</p><ul><li>A Bachelor's degree in Accounting, Finance, or a related Business degree.</li><li>At least 3 5 years' experience in accounting and finance</li><li>Experience working with grants and donor-funded projects</li><li>Experience preparing financial reports, reconciliations, forecasts, and journal entries</li><li>Strong knowledge of financial controls, compliance requirements, and risk management principles</li><li>Experience reviewing financial reports and supporting documentation and identifying potential risks or discrepancies</li><li>Knowledge of local financial regulations, including taxation and social security requirements</li><li>Understanding of donor regulations and compliance requirements within the humanitarian or development sector</li><li>Experience working with NGOs, INGOs, or non-profit organisations</li><li>Experience supporting or building the financial capacity of teams or partner organisations</li><li>Strong analytical, numerical, and problem-solving skills</li><li>Excellent attention to detail and commitment to accuracy</li><li>Ability to manage competing priorities and meet deadlines in a fast-paced environment</li><li>Strong organisational and record-keeping skills</li><li>Excellent communication and relationship-building skills</li><li>Fluency in written and spoken English and Arabic</li><li>Knowledge of SAP or other ERP/accounting systems (desirable)</li><li>Professional accounting qualifications such as CPA or ACCA (desirable)</li><li>Understanding of the civil society landscape in Lebanon and the wider humanitarian context</li><li>Commitment to safeguarding, accountability, gender equality, and humanitarian principles, including a "do no harm" approach</li></ul>

<p>A global leader in online trading is looking for a Customer Support Manager to join their team in Beirut, Lebanon. The Customer Support Manager is responsible for overseeing and directing the Customer Support Department, ensuring the delivery of outstanding service to clients while adhering to internal policies and regulatory standards. This role manages the department s daily activities, including customer support, client onboarding, KYC and AML processes, payment operations, regulatory reporting, and the handling of escalated client issues. In close collaboration with internal stakeholders, the Customer Support Manager plays a critical role in improving the overall client experience, driving operational efficiency, ensuring compliance, and supporting the company s growth objectives.</p><p>Responsibilities</p><ul><li>Lead, guide, coach, and develop the Customer Support team, promoting a high-performing and customer-focused environment.</li><li>Handle recruitment, onboarding, training, and performance evaluation of Customer Support staff, ensuring continuous growth and effective performance management.</li><li>Supervise the daily operations of the Customer Support Department, ensuring high service standards, efficiency, and compliance with Service Level Agreements (SLAs).</li><li>Address complex client queries, complaints, and escalations, ensuring prompt and professional resolution.</li><li>Oversee customer support functions across all communication channels, including phone, email, live chat, WhatsApp, and CRM systems.</li><li>Manage the onboarding process for both individual and corporate clients, ensuring accuracy, completeness, and compliance with internal procedures.</li><li>Supervise KYC and AML processes, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and continuous monitoring, in line with internal policies and regulatory requirements.</li><li>Ensure the accurate and timely preparation and submission of regulatory reports, questionnaires, and other required filings to authorities.</li><li>Oversee payment-related operations, including deposits, withdrawals, payment investigations, reconciliation support, and coordination with Finance and Operations teams.</li><li>Collaborate with Compliance, Finance, Dealing, IT, and other departments to ensure efficient resolution of operational and client-related issues.</li><li>Establish, update, and enforce customer support policies, procedures, and standard operating procedures (SOPs).</li><li>Track and analyze customer support KPIs and operational metrics such as response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and deliver daily, weekly, monthly, quarterly, and ad hoc reports covering customer support performance, onboarding metrics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other key indicators.</li><li>Conduct quality assurance checks on customer interactions and provide ongoing coaching and feedback to uphold service excellence.</li><li>Maintain precise records and ensure the confidentiality and security of client information in line with company policies and regulatory standards.</li><li>Assist with internal and external audits by providing required documentation, reports, and operational data.</li><li>Carry out any additional duties as assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Management, or a related discipline.</p><p>At least 6 years of experience in Customer Support, Client Operations, or Customer Success within the financial services sector, including a minimum of 5 years in a managerial role.</p><p>Prior experience within Forex companies is essential.</p><p>Solid understanding of regulatory frameworks and compliance requirements of FSA, SCA, CMA, and other relevant authorities.</p><p>Experience in preparing regulatory reports, questionnaires, and management reports.</p><p>Strong knowledge of trading platforms such as MT4 and MT5.</p><p>Hands-on experience with CRM and customer support systems (e.g., FXBO, Zendesk, Freshdesk, Salesforce).</p><p>Familiarity with financial markets and trading terminology is a plus.</p><p>Excellent verbal and written communication skills in both Arabic and English.</p><p>Skills &amp; Competencies</p><ul><li>Leadership and team management</li><li>Strong decision-making and problem-solving abilities</li><li>Excellent organizational and time management skills</li><li>Effective written and verbal communication</li><li>Customer relationship management expertise</li><li>Conflict resolution and complaint handling</li><li>Analytical mindset with strong reporting skills</li><li>High attention to detail and accuracy</li><li>Ability to perform under pressure and meet regulatory deadlines</li><li>Knowledge of KYC, AML, and compliance standards</li><li>Proficiency in CRM systems and Microsoft Office tools</li><li>Strong sense of integrity, professionalism, and confidentiality</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>

<p><h4>Description</h4> <p>Aspire Software is looking for a senior software developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>The senior AI software developer is an experienced full stack developer who focuses on complex tasks requiring a high level of abstraction, applying the right techniques to deliver quality and avoid technical debt. The role combines strong backend engineering in Java with modern frontend development in TypeScript, and contributes to the architectural decisions that shape the growth of our product. We expect this developer to work fluently with AI-assisted coding tools and to use them effectively to accelerate delivery without compromising quality.</p> <h4>Areas of key responsibilities</h4> <ul> <li>Use AI to write code in Java (backend) and TypeScript/JavaScript (frontend) to develop new features, working across the full stack.</li> <li>Make effective use of AI coding assistants and developer tooling (e.g. code generation, review, and refactoring) to increase productivity while maintaining code quality, security, and maintainability.</li> <li>Contribute to general software architecture decisions, collaborating closely with the software architect and colleagues from SysOps to make the right technical choices and grow our product.</li> <li>Participate in an on-call rotation to support the reliability of our production systems, applying basic system knowledge to diagnose and resolve issues.</li> <li>Analyse and fix defects reported by the 2nd level team.</li> <li>Work with the QA team to fix issues found during the software verification phase prior to rollouts.</li> <li>Use AI to create unit, performance, and integration tests.</li> <li>Work with AI pod lead to complete specifications with technical details.</li> <li>Analyse user metrics, propose, and implement improvements.</li> <li>Other duties as reasonably directed; adhere to all company policies; take all reasonable care to ensure that your actions or omissions do not impact the health and safety of yourself and others in the workplace; recognise the dignity and respect of every team member and actively contribute to maintaining a work environment free from harassment, sexual harassment and discrimination.</li> </ul> <h4>Requirements</h4> <h4>Background and experience</h4> <ul> <li>Relevant job experience and/or a degree in computer science</li> <li>Minimum 4 years of experience</li> <li>Solid backend development skills in Java and frontend development skills in TypeScript — i.e. a genuine full stack profile (additional experience with JavaScript, XML, JSON is a plus)</li> <li>Practical experience using AI-assisted development tools (e.g. AI coding assistants, LLM-based tooling) in a professional software development context</li> <li>Experience with general software architecture and the ability to collaborate with architects and operations colleagues on design decisions</li> <li>Experience working with CI/CD and SCM tools</li> <li>Experience with databases and distributed systems</li> <li>Basic system/infrastructure knowledge (beneficial for on-call responsibilities)</li> <li>Experience working with larger software projects</li> <li>Experience working with cross-cultural and cross-country teams</li> </ul> <h4>Skills and abilities</h4> <ul> <li>Team-oriented, problem-focused working approach</li> <li>Accuracy and attention to detail</li> <li>Ability to connect business and technical problems</li> <li>Ability to quickly adapt to new technologies and frameworks</li> <li>Proficiency with AI coding tools and sound judgement about when and how to apply them (including awareness of their limitations)</li> <li>Willingness to participate in an on-call rotation</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Aspire Software is looking for a senior software developer to join our team in Lebanon.</p> <p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>The senior AI software developer is an experienced full stack developer who focuses on complex tasks requiring a high level of abstraction, applying the right techniques to deliver quality and avoid technical debt. The role combines strong backend engineering in Java with modern frontend development in TypeScript, and contributes to the architectural decisions that shape the growth of our product. We expect this developer to work fluently with AI-assisted coding tools and to use them effectively to accelerate delivery without compromising quality.</p> <h4>Areas of key responsibilities</h4> <ul> <li>Use AI to write code in Java (backend) and TypeScript/JavaScript (frontend) to develop new features, working across the full stack.</li> <li>Make effective use of AI coding assistants and developer tooling (e.g. code generation, review, and refactoring) to increase productivity while maintaining code quality, security, and maintainability.</li> <li>Contribute to general software architecture decisions, collaborating closely with the software architect and colleagues from SysOps to make the right technical choices and grow our product.</li> <li>Participate in an on-call rotation to support the reliability of our production systems, applying basic system knowledge to diagnose and resolve issues.</li> <li>Analyse and fix defects reported by the 2nd level team.</li> <li>Work with the QA team to fix issues found during the software verification phase prior to rollouts.</li> <li>Use AI to create unit, performance, and integration tests.</li> <li>Work with AI pod lead to complete specifications with technical details.</li> <li>Analyse user metrics, propose, and implement improvements.</li> <li>Other duties as reasonably directed; adhere to all company policies; take all reasonable care to ensure that your actions or omissions do not impact the health and safety of yourself and others in the workplace; recognise the dignity and respect of every team member and actively contribute to maintaining a work environment free from harassment, sexual harassment and discrimination.</li> </ul> <h4>Requirements</h4> <h4>Background and experience</h4> <ul> <li>Relevant job experience and/or a degree in computer science</li> <li>Minimum 4 years of experience</li> <li>Solid backend development skills in Java and frontend development skills in TypeScript — i.e. a genuine full stack profile (additional experience with JavaScript, XML, JSON is a plus)</li> <li>Practical experience using AI-assisted development tools (e.g. AI coding assistants, LLM-based tooling) in a professional software development context</li> <li>Experience with general software architecture and the ability to collaborate with architects and operations colleagues on design decisions</li> <li>Experience working with CI/CD and SCM tools</li> <li>Experience with databases and distributed systems</li> <li>Basic system/infrastructure knowledge (beneficial for on-call responsibilities)</li> <li>Experience working with larger software projects</li> <li>Experience working with cross-cultural and cross-country teams</li> </ul> <h4>Skills and abilities</h4> <ul> <li>Team-oriented, problem-focused working approach</li> <li>Accuracy and attention to detail</li> <li>Ability to connect business and technical problems</li> <li>Ability to quickly adapt to new technologies and frameworks</li> <li>Proficiency with AI coding tools and sound judgement about when and how to apply them (including awareness of their limitations)</li> <li>Willingness to participate in an on-call rotation</li> </ul></p><p></p>

Job Summary <br> <br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations. <br> <br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance. <br> <br>Key Responsibilities <br>1. Operations Management <br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments. <br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs). <br>Ensure effective coordination between departments to achieve operational excellence. <br>Identify process improvement opportunities to increase productivity and reduce operational costs. <br>Monitor operational performance and implement corrective actions where necessary. <br>2. Sales Operations <br>Oversee the daily activities of the Sales Team. <br>Monitor sales performance against targets and KPIs. <br>Ensure timely processing and fulfillment of customer orders. <br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries. <br>Prepare operational sales reports and forecasts. <br>Support customer relationship management and key account coordination. <br>3. Warehouse & Inventory Management <br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch. <br>Ensure inventory accuracy through regular stock counts and audits. <br>Monitor inventory levels and coordinate replenishment with procurement. <br>Minimize inventory losses, damages, and stock discrepancies. <br>Ensure warehouse safety, cleanliness, and compliance with company standards. <br>4. Logistics & Distribution <br>Manage transportation and delivery operations. <br>Ensure timely and cost-effective product distribution. <br>Optimize delivery routes and fleet utilization. <br>Coordinate with transport providers and logistics partners. <br>Monitor delivery performance and customer satisfaction. <br>Resolve logistics-related issues efficiently. <br>5. Administration <br>Oversee all administrative operations and office management activities. <br>Ensure proper filing and maintenance of company records and documentation. <br>Supervise office facilities, supplies, and administrative resources. <br>Maintain company licenses, permits, and official documentation. <br>Ensure compliance with internal administrative procedures. <br>6. Payroll & Employee Administration <br>Review attendance records and overtime reports prior to payroll processing. <br>Prepare and validate monthly payroll data in coordination with Finance or HR. <br>Monitor employee leave balances and attendance records. <br>Maintain employee personnel files and employment documentation. <br>Coordinate employee onboarding and exit administrative procedures. <br>Ensure payroll-related records are accurate and confidential. <br>7. Government Relations & Compliance <br>Manage relationships with governmental authorities and regulatory bodies. <br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications. <br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities. <br>Ensure timely submission of statutory reports and required documentation. <br>Monitor legislative and regulatory changes affecting company operations. <br>Coordinate inspections and audits conducted by government authorities. <br>8. Financial & Cost Control <br>Monitor operational expenses and departmental budgets. <br>Identify opportunities for cost optimization. <br>Review operational expenditures for compliance with approved budgets. <br>Prepare operational reports for senior management. <br>Assist management in financial planning and operational forecasting. <br>9. Leadership & Team Management <br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams. <br>Set departmental objectives and performance expectations. <br>Conduct performance evaluations and coaching sessions. <br>Identify training and development needs. <br>Promote a culture of accountability, collaboration, and continuous improvement. <br>10. Health, Safety & Compliance <br>Ensure compliance with company policies and applicable laws. <br>Maintain workplace health and safety standards. <br>Conduct operational and administrative audits. <br>Ensure compliance with quality and operational standards. <br>Promote risk management and business continuity practices. <br>11. Reporting & Strategic Support <br>Prepare operational dashboards and management reports. <br>Monitor KPI

Job Summary <br> <br>The Operations & Administration Manager is responsible for overseeing the company's day-to-day operations, ensuring seamless coordination between the Sales, Warehouse, Logistics, Administration, and Government Relations functions. The role is accountable for driving operational efficiency, ensuring timely order fulfillment, maintaining inventory accuracy, managing administrative processes, overseeing payroll preparation, and ensuring full compliance with governmental regulations. <br> <br>The Operations & Administration Manager acts as the central point of coordination between commercial operations and administrative functions, ensuring that the organization operates efficiently while supporting business growth and maintaining regulatory compliance. <br> <br>Key Responsibilities <br>1. Operations Management <br>Lead and supervise the daily operations of the Sales, Warehouse, Logistics, and Administration departments. <br>Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs). <br>Ensure effective coordination between departments to achieve operational excellence. <br>Identify process improvement opportunities to increase productivity and reduce operational costs. <br>Monitor operational performance and implement corrective actions where necessary. <br>2. Sales Operations <br>Oversee the daily activities of the Sales Team. <br>Monitor sales performance against targets and KPIs. <br>Ensure timely processing and fulfillment of customer orders. <br>Coordinate with warehouse and logistics teams to ensure product availability and on-time deliveries. <br>Prepare operational sales reports and forecasts. <br>Support customer relationship management and key account coordination. <br>3. Warehouse & Inventory Management <br>Supervise warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch. <br>Ensure inventory accuracy through regular stock counts and audits. <br>Monitor inventory levels and coordinate replenishment with procurement. <br>Minimize inventory losses, damages, and stock discrepancies. <br>Ensure warehouse safety, cleanliness, and compliance with company standards. <br>4. Logistics & Distribution <br>Manage transportation and delivery operations. <br>Ensure timely and cost-effective product distribution. <br>Optimize delivery routes and fleet utilization. <br>Coordinate with transport providers and logistics partners. <br>Monitor delivery performance and customer satisfaction. <br>Resolve logistics-related issues efficiently. <br>5. Administration <br>Oversee all administrative operations and office management activities. <br>Ensure proper filing and maintenance of company records and documentation. <br>Supervise office facilities, supplies, and administrative resources. <br>Maintain company licenses, permits, and official documentation. <br>Ensure compliance with internal administrative procedures. <br>6. Payroll & Employee Administration <br>Review attendance records and overtime reports prior to payroll processing. <br>Prepare and validate monthly payroll data in coordination with Finance or HR. <br>Monitor employee leave balances and attendance records. <br>Maintain employee personnel files and employment documentation. <br>Coordinate employee onboarding and exit administrative procedures. <br>Ensure payroll-related records are accurate and confidential. <br>7. Government Relations & Compliance <br>Manage relationships with governmental authorities and regulatory bodies. <br>Coordinate the processing and renewal of company licenses, registrations, permits, and certifications. <br>Follow up on labor office requirements, social security (NSSF or equivalent), tax authorities, municipalities, customs, and other governmental entities. <br>Ensure timely submission of statutory reports and required documentation. <br>Monitor legislative and regulatory changes affecting company operations. <br>Coordinate inspections and audits conducted by government authorities. <br>8. Financial & Cost Control <br>Monitor operational expenses and departmental budgets. <br>Identify opportunities for cost optimization. <br>Review operational expenditures for compliance with approved budgets. <br>Prepare operational reports for senior management. <br>Assist management in financial planning and operational forecasting. <br>9. Leadership & Team Management <br>Lead, mentor, and develop Sales, Warehouse, Logistics, and Administrative teams. <br>Set departmental objectives and performance expectations. <br>Conduct performance evaluations and coaching sessions. <br>Identify training and development needs. <br>Promote a culture of accountability, collaboration, and continuous improvement. <br>10. Health, Safety & Compliance <br>Ensure compliance with company policies and applicable laws. <br>Maintain workplace health and safety standards. <br>Conduct operational and administrative audits. <br>Ensure compliance with quality and operational standards. <br>Promote risk management and business continuity practices. <br>11. Reporting & Strategic Support <br>Prepare operational dashboards and management reports. <br>Monitor KPI