Assistant Manager Jobs in Lebanon

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Location:&nbsp;</b><span>Lebanon, with regular travel to Africa<br></span><b>Engagement:</b> Long-term consulting assignment<br><b>Duration:</b> 4 years<br><b>Time commitment:</b> Approximately 12–16 weeks per year<br><b>Start date:</b> Q1 2027<br><br>About the Assignment<br></span><p>Our client is a diversified African Group with approximately <b>4,000 employees</b>, and operations across multiple countries and companies.<br></p><br><p>As the Group enters an important phase of transformation, growth and geographic expansion, it is looking to build a modern, scalable and integrated <b>Group Human Resources function</b> capable of supporting the organisation's development through 2030 and beyond.<br></p><br><p>The Group currently has HR leadership within its different business areas but <b>does not yet have a Group HR function or Group CHRO</b>.<br></p><br><p>We are therefore looking for a highly experienced <b>Senior Group HR Transformation Consultant / HR Architect</b> to design and progressively help implement the Group's future HR model.<br></p><br><p>This is not a conventional operational HR role. The assignment is focused on <b>HR strategy, organisational architecture, governance, talent management, leadership development, performance, rewards, HR processes, digitalisation and change management</b> at Group level.<br></p><br>Key Responsibilities<br>Phase 1 – Group HR Strategy &amp; Transformation<br><ul><li><p>Assess the current HR organisation, processes, tools and capabilities across the Group.<br></p><br></li><li><p>Conduct a diagnostic of the existing HR model and identify key gaps and priorities.<br></p><br></li><li><p>Define the <b>Group HR strategy and roadmap through 2030</b>.<br></p><br></li><li><p>Design the appropriate <b>Group HR operating model, organisation and governance structure</b>.<br></p><br></li><li><p>Clarify roles and responsibilities between Group, countries, business units and subsidiaries.<br></p><br></li><li><p>Develop a Group-wide framework for <b>talent management and high-potential identification</b>.<br></p><br></li><li><p>Establish succession planning and leadership pipeline frameworks.<br></p><br></li><li><p>Develop Group approaches to <b>performance management and compensation</b>.<br></p><br></li><li><p>Define recruitment, internal mobility and career development frameworks.<br></p><br></li><li><p>Develop approaches to leadership development, learning and capability building.<br></p><br></li><li><p>Recommend appropriate HR technology, systems and digitalisation initiatives.<br></p><br></li><li><p>Help define and reinforce <b>Group culture, values and leadership principles</b>.<br></p><br></li><li><p>Establish relevant HR KPIs, dashboards and management reporting.<br></p><br></li><li><p>Benchmark the Group's HR organisation and practices against relevant African and international groups.<br></p><br></li><li><p>Prioritise initiatives and establish a practical implementation roadmap.<br></p><br></li></ul>Phase 2 – Implementation &amp; Knowledge Transfer<br><p>Following the development of the HR strategy and roadmap, the consultant will support the Group in progressively implementing the proposed model.<br></p><br><p>Key responsibilities will include:<br></p><br><ul><li><p>Supporting the implementation of the Group HR operating model and governance.<br></p><br></li><li><p>Accompanying the existing HR leadership and teams in deploying new processes, tools and frameworks.<br></p><br></li><li><p>Supporting the implementation of talent, succession, performance and compensation initiatives.<br></p><br></li><li><p>Coaching and transferring knowledge to the internal HR team.<br></p><br></li><li><p>Supporting the development of the next generation of Group HR leadership.<br></p><br></li><li><p>Monitoring implementation progress and recommending adjustments where required.<br></p><br></li><li><p>Ensuring that the Group develops the internal capabilities necessary to independently manage and evolve the HR function over the long term.<br></p><br></li></ul><br><span>RequirementsIdeal Profile<br></span><p>We are looking for a <b>very senior HR transformation professional</b> with a strong track record of designing and implementing HR models within complex organisations.<br></p><br><p>The ideal candidate will have:<br></p><br><ul><li><p><b>15+ years of senior HR / HR transformation experience</b>.<br></p><br></li><li><p>Previous experience as a <b>Group CHRO, CHRO, Group HR Director, HR Transformation Director, senior HR consultant or equivalent</b>.<br></p><br></li><li><p>Proven experience in <b>designing or transforming Group-level HR functions</b>.<br></p><br></li><li><p>Experience working with <b>large, multi-country organisations</b>, ideally across Africa and/or emerging markets.<br></p><br></li><li><p>Strong experience in HR operating models, governance and organisational design.<br></p><br></li><li><p>Demonstrated expertise in talent management, succession planning, performance management and leadership development.<br></p><br></li><li><p>Strong understanding of compensation and reward frameworks.<br></p><br></li><li><p>Experience developing HR strategies and translating them into practical implementation roadmaps.<br></p><br></li><li><p>Experience leading or supporting significant HR transformation and change programmes.<br></p><br></li><li><p>Strong understanding of HR technology and digital transformation.<br></p><br></li><li><p>Ability to operate comfortably with <b>Group-level executives, business leaders and senior HR professionals</b>.<br></p><br></li><li><p>Strong facilitation, influencing and stakeholder-management skills.<br></p><br></li><li><p>A pragmatic, hands-on approach, with the ability to move from strategy and diagnosis to implementation.<br></p><br></li><li><p>Excellent communication and presentation skills.<br></p><br></li><li><p><b>Fluent in Arabic, French and English</b>, with the ability to work effectively with senior stakeholders across Francophone and international environments.<br></p><br></li></ul>Preferred Experience<br><p>Particular consideration will be given to candidates who have:<br></p><br><ul><li><p>Worked with <b>African groups operating across multiple countries and subsidiaries</b>.<br></p><br></li><li><p>Designed HR operating models for diversified or family-owned groups.<br></p><br></li><li><p>Worked with organisations undergoing rapid growth, geographic expansion or governance transformation.<br></p><br></li><li><p>Successfully built Group HR functions where HR previously operated primarily at business-unit or country level.<br></p><br></li><li><p>Experience coaching internal HR leaders and transferring capabilities rather than remaining solely in an advisory capacity.<br></p><br></li></ul>Engagement Details<br><ul><li><p><b>Duration:</b> 4 years<br></p><br></li><li><p><b>Phase 1:</b> 2.5 years<br></p><br></li><li><p><b>Phase 2:</b> 18 months<br></p><br></li><li><p><b>Expected involvement:</b> Approximately 12–16 weeks per year<br></p><br></li><li><p><b>Working model:</b> Hybrid / International, with on-site presence and travel as required<br></p><br></li><li><p><b>Start date:</b> Q1 2027<br></p><br></li><li><p><b>Level:</b> Senior / Executive<br></p><br></li></ul><p>This is a strategic opportunity for an experienced HR transformation leader to <b>design and help build a Group-wide HR function from the ground up</b>, while working closely with senior Group leadership and supporting the development of the internal HR organisation.<br></p><br><br> </div>

Monitor and maintain the safety and security of all hotel guests, employees, visitors, facilities, and property. <br>Conduct regular patrols of guest areas, back-of-house areas, entrances, parking areas, corridors, and other designated locations. <br>Monitor CCTV cameras, security systems, alarms, and access control systems and report any suspicious or unusual activity. <br>Control and monitor access to restricted and staff-only areas. <br>Monitor hotel entrances and exits and ensure appropriate access procedures are followed. <br>Respond promptly and professionally to security incidents, disturbances, accidents, emergencies, and guest concerns. <br>Assist guests and employees during emergencies and follow established emergency response and evacuation procedures. <br>Handle incidents involving theft, lost and found items, unauthorized access, suspicious behavior, or property damage according to hotel procedures. <br>Prepare accurate and detailed security incident reports and maintain appropriate records. <br>Protect guest privacy and confidentiality and handle sensitive information with discretion. <br>Provide discreet security support for VIP guests, executives, celebrities, and special events when required. <br>Monitor hotel events, functions, conferences, and high-profile activities to ensure a safe and secure environment. <br>Assist in managing guest complaints or difficult situations when security assistance is required, while maintaining a calm and professional approach. <br>Monitor deliveries, contractors, vendors, and service personnel entering and leaving the hotel. <br>Conduct security checks of vehicles and parking areas in accordance with hotel procedures. <br>Safeguard hotel assets, equipment, keys, access cards, and other controlled items. <br>Follow all hotel security policies, procedures, and standards. <br>Ensure compliance with applicable local laws and hotel requirements. <br>Assist with fire prevention, emergency preparedness, evacuation procedures, and other safety measures. <br>Participate in regular security drills, training sessions, and emergency response exercises. <br>Maintain professional appearance, behavior, and communication at all times in accordance with 5-star hotel standards. <br>Maintain strict confidentiality regarding hotel operations, guests, VIPs, employees, and security incidents. <br>Perform other security-related duties as assigned by the Security Supervisor or Security Manager. <br>Guest Service Responsibilities <br>Maintain a professional, respectful, and discreet attitude when interacting with guests. <br>Provide assistance and directions to guests when appropriate. <br>Handle sensitive or difficult situations calmly and professionally. <br>Ensure security procedures do not negatively affect the guest experience. <br>Maintain a visible but discreet security presence throughout the hotel. <br>Qualifications & Requirements

<p>Position Information • VA No.: UNDP/LBN/VA26/135 • Position Title: National Agricultural Consultant • Duty Station: Beirut with frequent site visits to North, Bekaa, Mount Lebanon and the South. • Duration: 3 months (18 working days per month) • Vacancy Date of Issue: 13 August 2026 • Vacancy Closure Date: 21 August 2026 • National or International consultancy: National consultancy To review the full Terms of Reference (TOR), please follow link: https://drive.google.com/file/d/180nQXdpSt2ss09980MZKPVJs8ur66Uvh/view Background Lebanon is experiencing a constantly evolving multi-layered crisis which is exacerbating long-term structural vulnerabilities and inequalities, leading to acute and increasingly visible humanitarian needs among the most vulnerable populations. Lebanon continues to face a protracted economic and financial crisis, which has been compounded by the aftershocks of conflict in late 2024, further undermining the food security of Lebanese residents and refugee populations. While hyperinflation has softened from its previous peaks, persistently high food prices remain a primary driver of food insecurity. As of September 2025, the year-on-year food inflation rate stood at 23.9%. Along with inflation, currency depreciation, income losses, damaged infrastructure, and significant cuts to humanitarian food assistance continue to negatively impact the capacity of different population groups to access food. According to the latest Integrated Phase Classification (IPC) analysis, it was projected that between July and October 2025, about 1.24 million people (including Lebanese, Syrian refugees, and Palestine refugees) would face acute food insecurity and be classified in IPC Phase 3 or above (Crisis or worse). This corresponds to 23% of the analyzed population, an increase from the 19% recorded in the October 2023 March 2024 period. This crisis has disproportionately affected the agricultural sector, exposing a systemic vulnerability: Lebanon's critical over-reliance on expensive, imported agricultural inputs, especially wheat seeds. This import dependency strains national food security, reduces farmer resilience, and hinders access to locally adapted, high-yield seed varieties. The Lebanese Agricultural Research Institute (LARI), the public institution mandated to produce certified seeds, is a critical national asset for food sovereignty. However, its national seed program has stalled due to a lack of public financing, creating a critical gap in the domestic food system. Within the framework of the Food Security Project, UNDP aims to strengthen the institutional capacity of the Lebanese Agricultural Research Institute (LARI) to enhance its operational efficiency, management systems, and service delivery. Under the overall guidance and direct supervision of the Project Manager (Food Security), the Agricultural consultant, will be primarily responsible for planning, implementing, monitoring, supervising and coordinating field level activities related to the multiplication of certified wheat. The TFA is also expected to establish strong coordination mechanisms as well as linkages between stakeholders and beneficiaries to ensure that program activities and projects are implemented successfully. Scope of work, responsibilities and description of the proposed analytical work Under the direct supervision of the Project Manager (Food Security), the national consultant will perform the following functions: • In close coordination with the designated LARI centers' directors and contractors, oversee the procurement and distribution of the specific equipment and machinery needed for the proper implementation of the seed multiplication program; • Follow-up with key stakeholders and contractors on all activities related to the rehabilitation of LARI s infrastructure including but not limited to irrigation systems, solar energy component, lab equipment provision, greenhouses rehabilitation, silosconstruction, etc...). • Monitor and coordinate with key stakeholders and partners the initiation of all activities related to the consecutive growing seasons (such as land plowing and reclamation, sowing of seeds, irrigation, regular cultural activities, etc.) in a timely manner; • Maintain close coordination with implementing partners for all activities supporting MSMEs, cooperatives, start-ups, and farmers; • Provide assistance contractor working on the value chain assessment. • Support and monitor grant and in-kind assistance to various beneficiaries; • Conduct regular field visits to assess and monitor the progress of wheat production at different LARI centers and specialized farmers level to provide technical assistance on good agricultural practices, as well as on risk mitigation and overcoming any challenges they might face during the production seasons; • Support the development and maintenance of collaborative relations with all relevant partners such as the Ministry of Agriculture (MoA) and the Food and Agriculture Organization (FAO), among others; • Submit regular reports on the progress achieved in the implementation of various activities in a timely manner; • Actively participate in all meetings, workshops, conferences related to the project; • Support M&amp;E requirements, by keeping accurate records and archives of all projects/activities, including financial records, data, photos, reports, correspondence and minutes with respective partners. Expected Outputs and Deliverables The Consultant shall submit a monthly technical progress report summarizing all activities under the TOR undertaking during the reporting period, noting that the total duration should not exceed 3 months (number of working days should not exceed 18 working days per month). Institutional arrangement •</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Standard Minimum Qualifications</strong></p><ul><li><strong>Education:</strong> University degree in Agricultural Engineering, Agri-Business or any related fields.</li><li><strong>Experience:</strong> Minimum 8 years (with a bachelor s degree) of progressive relevant experience in agriculture or any relevant related field is required</li><li><strong>Language:</strong> Fluency in English and Arabic (both oral and written).</li></ul>

<p>BACKGROUND Lebanon stands at a pivotal juncture in its governance and reform trajectory. Despite years of overlapping crises, the country has made landmark progress in building an integrity and anti-corruption framework. This includes the adoption and partial implementation of the National Anti-Corruption Strategy , the establishment of the National Anti-Corruption Commission (NACC), and major legislative reforms concerning access to information, illicit enrichment, whistleblower protection, asset declaration, and public procurement. These milestones have laid the groundwork for the most coherent accountability architecture in Lebanon s recent history. However, these achievements remain fragile amid a deep economic collapse, weakened institutions, and eroded public trust. While the strategic and legal frameworks are largely in place, implementation and enforcement mechanisms remain underdeveloped, and coordination among oversight institutions remains limited. The evaluation of the National Anti-Corruption Strategy highlighted the urgent need to consolidate progress by operationalizing national mechanisms, strengthening institutional capacities, and embedding corruption-risk management practices across public institutions. In this context, the Integrity in ACTion Project was established with the objective of improving the implementation of an institutionalized and targeted approach to preventing and combating corruption. This will be achieved through improved coordination, operationalized oversight, enhanced preventive and enforcement mechanisms, and institutionalized integrity and risk-management practices, thereby advancing transparency, accountability, and public trust. The Project is designed to achieve this objective through the following three outputs: Output 1: Institutional capacities to coordinate, monitor, and evaluate the National Anti-Corruption Strategy are strengthened and operationalized through participatory and inclusive mechanisms. Output 2: Legal frameworks and oversight institutions for preventing and combating corruption are strengthened and effectively operationalized. Output 3: Sectoral Corruption Risk Management mechanisms and integrity systems are strengthened across key public sectors. Building on the progress achieved by the Integrity in ACTion Project across all outputs, UNDP is seeking to contract a Stakeholders Content Development and Management Consultant. The Consultant will support the planning and implementation of communication and visibility activities for the National Anti-Corruption Strategy , the National Anti-Corruption Commission, and Sectoral Corruption Risk Management initiatives. This will include developing clear communication materials, digital and media content, and public awareness products. SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK Under the general supervision of the UNDP Integrity in ACTion Project Manager, the Stakeholders Content Development and Management Consultant will be responsible for the following: Task 1: Communication Support for the National Anti-Corruption Strategy • Support the development and implementation of communication and visibility activities related to the National Anti-Corruption Strategy , including its launch and follow-up activities. • Prepare clear and accessible communication materials presenting the Strategy s priorities, activities, results, and reform messages to different audiences. • Support the organization, documentation, and visibility of consultations, workshops, launch events, and public awareness activities related to the Strategy. Task 2: Communication Support for the National Anti-Corruption Commission • Support the Commission s institutional, digital, and media communications, including social media, website content, news items, and public information materials. • Prepare biweekly media round-ups and periodically review social media and website performance, audience engagement, reach, and interaction, with recommendations for improvement. • Support the development of consistent communication tools, success stories, and capacity-building activities for NACC staff and volunteers. Task 3: Communication Support for Sectoral Corruption Risk Management • Support the communication and visibility of Sectoral Corruption Risk Management activities, results, institutional reforms, and lessons learned. • Prepare communication materials that translate technical achievements into accessible messages, stories, and digital content. • Support the organization, documentation, and communication of related meetings, workshops, training sessions, and public events. EXPECTED OUTPUTS AND DELIVERABLES The Consultant is expected to complete the tasks and activities outlined above. The total duration of the assignment shall not exceed four months, with a maximum of 10 working days per month. INSTITUTIONAL ARRANGEMENTS The designated Project Manager or institutional focal points will be responsible for the day-to-day management of the contract. • UNDP will provide the Consultant with all necessary project-related materials in a timely, thorough, and transparent manner. UNDP will also provide the necessary clarifications and facilitate the completion of the work. • Daily transportation between the Consultant s home and office shall be covered by the Consultant s own means. The Consultant shall rely on their own means of communication and transportation. • Title rights, copyrights, and all other rights of any nature relating to materials produced under the provisions of these Terms of Reference shall be vested exclusively in UNDP. UNDP shall retain full ownership of the activity and its final products. • Any public reference to the activity, including through social media, must clearly acknowledge UNDP s ownership. Any public appearance related to the activity must also be coordinated with and approved by UNDP.</p><p><strong>Desired Candidate Profile</strong></p><p>Master's degree in communication, economics, social sciences, law, political science, international affairs or any related field.</p><p>Minimum six (6) years of experience in strategic content development, digital communications management, and institutional visibility within anti-corruption, governance, public administration, or development-related contexts.</p><p>Fluent in English and Arabic.</p>

<p>CodeBrave is seeking a motivated and passionate STEM Teacher Trainer to join our team. This position is ideal for individuals with a background in education, including coding and robotics education for K-12. As a STEM Teacher Trainer, you will collaborate with senior trainers to develop and deliver training programs, create educational resources, and support teachers in implementing innovative STEM curricula. This role offers a unique opportunity to influence the future of education by fostering a passion for coding and robotics among educators and students alike. If you are adaptable, an excellent communicator, and eager to learn, we encourage you to apply. For more about CodeBrave's mission, go to codebrave.org before applying.</p><h4><b><br></b></h4><h4><b>Responsibilities</b></h4><ul><li>Train local school teachers on CodeBrave's STEM curriculum and Teaching Methodology for delivering 21st-century skills to K-12 students; coach the school teachers as they independently deliver classes at their schools. Trainings may be in person or online, depending on need.</li><li>Evaluate and identify training gaps and continuously update teacher training material.</li><li>Support the creation of online teacher training resources as required.</li><li>Support the collection and analysis of data for monitoring and evaluation.</li><li>Support project management tasks as assigned by the Teacher Training Manager.</li><li>Demonstrate CodeBrave's organisational culture through your behaviour.</li><li>Attend onboarding and training in preparation to become a Teacher Trainer.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Education, with a Master's degree highly desirable.</li><li>Knowledge of block-based and text-based coding languages.</li><li>At least 3 years of experience in teaching, training, or educational facilitation.</li><li>Excellent communication and interpersonal skills.</li><li>Eagerness to learn and adapt to new technologies and educational approaches.</li><li>Demonstrated organisational and time-management skills.</li><li>Enthusiasm for promoting STEM education and fostering a passion for coding and robotics.</li></ul>

<p>Position Overview We are looking for an experienced and motivated Restaurant Manager to oversee the daily operations of our restaurant in Ashrafieh. The ideal candidate will have strong leadership skills, excellent customer-service standards, and solid experience in restaurant operations.</p><p>Key Responsibilities Manage the restaurant s daily operations and ensure smooth service. Lead, train, schedule, and motivate front-of-house and back-of-house teams. Maintain high standards of food quality, service, cleanliness, and presentation. Ensure an exceptional guest experience and handle customer feedback professionally. Monitor daily sales, cash handling, expenses, and operational performance. Control food, beverage, and labor costs and minimize waste. Manage inventory, ordering, stock levels, and supplier relationships. Ensure compliance with health, safety, hygiene, and food-safety standards. Coordinate with the kitchen and service teams to maintain efficient operations. Prepare staff schedules and ensure adequate staffing during peak hours. Monitor staff performance and provide coaching and feedback. Assist with promotions, events, and initiatives to increase sales and customer retention. Prepare daily and periodic operational reports for management/ownership. Ensure the restaurant is properly opened and closed according to company procedures.</p><p>What We Offer Competitive salary based on experience. Performance-based incentives. Professional and dynamic working environment. Opportunities for growth and career development. Staff benefits according to company policy.</p><p>Location: Ashrafieh, Beirut, Lebanon Position: Full-Time</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements 3+ years of experience in restaurant or hospitality management. Strong leadership and team-management skills. Excellent communication and customer-service abilities. Good knowledge of restaurant operations, inventory, and cost control. Ability to work efficiently under pressure in a fast-paced environment. Strong organizational and problem-solving skills. Professional appearance and positive attitude. Fluency in Arabic and English; French is a plus. Familiarity with POS systems and basic reporting tools. Availability to work flexible hours, including evenings, weekends, and holidays.</p>

<p>We are looking for an experienced and highly professional Gym Manager to oversee the operations of a luxury fitness facility and ensure exceptional standards of service, safety, cleanliness, and member experience.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Manage the daily operations of the gym and fitness facilities.</li><li>Ensure the highest standards of service and member experience.</li><li>Supervise fitness instructors, personal trainers, reception, and support staff.</li><li>Prepare staff schedules, assignments, and daily operational plans.</li><li>Ensure all fitness equipment is properly maintained, safe, and fully operational.</li><li>Coordinate with Maintenance and Engineering teams for equipment repairs and facility requirements.</li><li>Develop and implement health, safety, hygiene, and operational procedures.</li><li>Monitor facility cleanliness, presentation, and overall standards.</li><li>Support the recruitment, training, coaching, and performance evaluation of gym staff.</li><li>Manage memberships, member requests, feedback, and service issues professionally.</li><li>Coordinate fitness programs, personal training services, and wellness activities.</li><li>Monitor inventory, equipment, supplies, and operational costs.</li><li>Ensure compliance with health and safety regulations and industry standards.</li><li>Prepare regular operational reports for management.</li><li>Maintain a professional, welcoming, and luxury environment at all times.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements:</p><ul><li>10 15+ years of proven experience managing gyms, fitness clubs, luxury hotels, resorts, or high-end fitness facilities.</li><li>Relevant fitness, gym management, or professional training certifications.</li><li>Strong knowledge of fitness operations, equipment, health, and safety standards.</li><li>Proven experience managing and leading multidisciplinary teams.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Strong customer-service orientation with a luxury hospitality mindset.</li><li>Ability to handle VIP members and high-profile clients with discretion and professionalism.</li><li>Strong problem-solving and decision-making abilities.</li><li>Excellent attention to detail and ability to maintain high standards.</li><li>Experience in a 5-star hotel, luxury resort, private club, or high-end wellness facility is a strong advantage.</li><li>Professional appearance, reliability, discretion, and integrity are essential.</li></ul><p>Interested candidates are invited to send their CV</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Responsible for achieving maximum sales volume and profitability, growth and account penetration by effectively selling the company’s solutions in Lebanon and abroad<br>Responsible for the implementation of Sales Strategies and objectives defined by upper management<br>Perform duties in accordance with Malia Group Policies and Procedures<br> <br><br> Duties And Responsibilities <p>On Sales<br>- Develop and demonstrate a comprehensive knowledge of the marketed solutions<br>- Analyze the market’s potential and determine the value of existing and prospective clients<br>- Establish, develop and maintain productive and professional relationships with current and prospective customers to generate new business for the company’s services<br>- Perform cold calls and in-person visits to understand and quantify customers’ requirements<br>- Lead presentations to potential customers, suppliers and promote Maliatec Solutions<br>- Coordinate sales efforts with marketing, sales management, logistics and technical service teams<br>- Develop effective proposals, quotations for prospective customers while ensuring proper negotiation in order to close deals<br>-Achieve assigned sales quota in designated strategic accounts<br>- Meet the unit’s assigned strategic objectives<br>- Participate in trade shows, conventions, conferences and other events, to promote the company’s services<br>On Customer Service<br>- Maintain high customer satisfaction levels that meet the company’s standards<br>- Participate in investigations of customer complaints, respond to all customers’ queries and concerns in a timely manner<br>- Proactively assess customer needs on on-going basis and lead solution selling that best address these needs<br>On Compliance<br>- Follow up on clients agreements, credit limits and mode of payment and abide by them<br>On Reporting<br>- Report to management on customer needs, problems, competitive activities and potential for new services<br>- Keep manager informed about products’ performance, opportunities, budget variances and problems that are encountered<br>On Technology<br>- Stay abreast of latest mobile technologies, applications, technical services, market conditions, competitors’ and competitive activities, advertising and promotional trends through research and readings</p><br><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Company Description</b> MIRATO MEA is a leading manufacturer of cosmetics and Personal care products in the Middle East. Using advanced Italian technologies, we produce the Italian Brands Intesa and Malizia. We pride ourselves on blending expertise, quality, and innovation to maintain our leadership in the personal care industry.</p><p><b>Role Description: </b>The Maintenance Technician is responsible for inspecting, maintaining, troubleshooting, and repairing equipment and machinery to ensure smooth and efficient plant operations. This role involves performing preventive maintenance, responding to breakdowns, maintaining accurate records, and ensuring compliance with safety and quality regulations. The Maintenance Technician plays a crucial role in minimizing downtime and maintaining operational efficiency.</p><p><b>Job Description:</b></p><p>· Troubleshooter able to solve any mechanical or electrical breakdown through a smart root cause analysis and problem solving.</p><p>· Coordinate with all other departments and implement the preventive maintenance program for all the plant machines and utilities on a daily, monthly, quarterly and yearly basis. </p><p>· Fast response further to any corrective maintenance request due to any breakdown in any production line. </p><p>· Follow-up the plant production lines and assist the operator in solving their job-related problems</p><p>· Maintain inventory and minimum stock of spare parts. </p><p>· Conducting daily routine inspections of premises and equipment. </p><p>· Overseeing contractors when new production line installations occur.</p><p>· Ensure routine calibration and maintenance requirements of a variety of electro-mechanical, hydraulic and pneumatic systems are undertaken. </p><p>· Fill regularly all maintenance reports and machine data cards with compliance with ISO requirements. </p><p>· Perform additional duties as dictated by the Group Operations Manager.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in Engineering (Mechanical, Electrical, or Industrial) or a related technical field.</p><ul><li>Mechanical and electrical troubleshooting skills.</li><li>Knowledge of electro-mechanical, hydraulic, and pneumatic systems.</li><li>Problem-solving and root cause analysis skills.</li><li>Strong communication and teamwork abilities.</li><li>Ability to work flexible hours and respond to urgent maintenance needs.</li></ul><p><br></p></div>

<p><h4>About OLX</h4> <p>OLX Lebanon is the #1 marketplace for selling and buying online in Lebanon. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for individuals and businesses. Our broader vision is to strengthen local economies, empower small businesses and help everyone in making smarter choices for themselves, the market and the planet.</p> <p>OLX Lebanon is proudly rooted in the local market while bringing global marketplace standards to our users. Our team is driven by innovation, agility, and a deep understanding of the Lebanese consumer landscape.</p> <p>We embrace a culture of ownership, creativity, and purpose—where every team member contributes to building smarter solutions that truly make a difference in people’s everyday lives.</p> <h4>About the role</h4> <p>As the Backend Laravel Developer, you will be responsible for building and maintaining high-quality internal and customer-facing products. Your primary focus will be on backend development in Laravel, with occasional frontend tasks for internal tools, such as admin panels or dashboards. You will collaborate with an agile team that values clean code, thoughtful architecture, and long-term product stability.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Develop, maintain, and optimize Laravel-based backend systems for our internal and external products.</li> <li>Implement and manage queues, caching, Redis, and S3 storage to ensure scalability and performance.</li> <li>Build and maintain RESTful APIs and backend business logic.</li> <li>Develop or enhance internal tools (admin panels, dashboards, etc.) using Laravel Blade or light frontend frameworks.</li> <li>Participate in code reviews, ensuring high-quality, maintainable code.</li> <li>Collaborate with team members using Agile methodologies and tools like Jira for sprint planning and issue tracking.</li> <li>Contribute to discussions on architecture, performance, and best practices.</li> <li>Perform any other related duties as assigned by the Line Manager.</li> </ul></p><p></p>

<p>Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications.<br>Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution.<br>Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution.<br>Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections.<br>Ensure all steel works are completed in compliance with quality standards and approved inspection procedures.<br>Follow up on site progress and ensure that work is completed within the planned schedule and standards.<br>Identify technical or site-related issues and report them promptly to the project manager.<br>Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss.<br>Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets.<br>Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods.<br>Attend coordination meetings and provide updates on work progress, delays, risks, and site requirements.<br>Support the project coordinator in preparing daily reports, progress reports, and site activity records.<br>Ensure all lifting, erection, and steel installation activities are executed safely and efficiently.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field.</li><li>Strong knowledge of steel structure installation methods, drawings, and construction practices.</li><li>Good ability to read and interpret structural and technical drawings.</li><li>Familiarity with welding, bolting, alignment, and steel connection requirements.</li><li>Good understanding of site safety regulations and quality control procedures.</li><li>Ability to supervise teams and coordinate with multiple departments on site.</li><li>Good communication and problem-solving skills.</li><li>Ability to work under pressure and meet project deadlines.</li></ul>

<p>The Commercial Manager is responsible for developing and implementing commercial strategies that drive sales growth, increase market share, and maximize profitability. The role oversees sales, pricing, customer relationships, business development, trade marketing coordination, and commercial performance while ensuring alignment with the company's strategic objectives.</p><p>Develop and implement the company's commercial strategy to achieve revenue and profitability targets.</p><p>Identify new business opportunities, market trends, and growth areas.</p><p>Analyze market conditions, competitors, and customer needs to maintain a competitive advantage.</p><p>Develop annual commercial plans and budgets.</p><p>Lead and monitor the sales team to achieve monthly and annual sales targets.</p><p>Set KPIs and monitor sales performance across all channels.</p><p>Review sales forecasts and implement corrective actions when required.</p><p>Ensure proper territory coverage and customer development.</p><p>Identify and secure new customers, distributors, and strategic partnerships.</p><p>Expand the company's customer base and market presence.</p><p>Negotiate commercial agreements and contracts with key accounts.</p><p>Develop pricing strategies that maximize profitability while remaining competitive.</p><p>Review product margins and profitability.</p><p>Monitor promotions and discounts to ensure financial effectiveness.</p><p>Maintain strong relationships with key customers.</p><p>Resolve major customer issues and ensure high levels of customer satisfaction.</p><p>Conduct regular business reviews with strategic clients.</p><p>Analyze sales performance, customer profitability, and market trends.</p><p>Prepare commercial reports and recommendations for senior management.</p><p>Monitor sales by product category, region, and customer.</p><p>Work closely with Purchasing, Supply Chain, Production, Finance, Marketing, and Operations.</p><p>Coordinate product launches and promotional activities.</p><p>Ensure product availability based on sales forecasts.</p><p>Lead, coach, and develop the commercial team.</p><p>Conduct performance evaluations and training.</p><p>Foster a results-oriented and customer-focused culture.</p><p>Ensure compliance with company policies and commercial procedures.</p><p>Maintain ethical business practices during all negotiations and commercial activities.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Key Responsibilities</b></p><p><b>Commercial Strategy</b></p><p><b>Sales Management</b></p><p><b>Business Development</b></p><p><b>Pricing &amp; Profitability</b></p><p><b>Customer Relationship Management</b></p><p><b>Commercial Analysis</b></p><p><b>Cross-Functional Coordination</b></p><p><b>Team Leadership</b></p><p><b>Compliance</b></p><p><b>Key Performance</b></p>

<p>The Commercial Manager is responsible for developing and implementing commercial strategies that drive sales growth, increase market share, and maximize profitability. The role oversees sales, pricing, customer relationships, business development, trade marketing coordination, and commercial performance while ensuring alignment with the company's strategic objectives.</p><p>Develop and implement the company's commercial strategy to achieve revenue and profitability targets.</p><p>Identify new business opportunities, market trends, and growth areas.</p><p>Analyze market conditions, competitors, and customer needs to maintain a competitive advantage.</p><p>Develop annual commercial plans and budgets.</p><p>Lead and monitor the sales team to achieve monthly and annual sales targets.</p><p>Set KPIs and monitor sales performance across all channels.</p><p>Review sales forecasts and implement corrective actions when required.</p><p>Ensure proper territory coverage and customer development.</p><p>Identify and secure new customers, distributors, and strategic partnerships.</p><p>Expand the company's customer base and market presence.</p><p>Negotiate commercial agreements and contracts with key accounts.</p><p>Develop pricing strategies that maximize profitability while remaining competitive.</p><p>Review product margins and profitability.</p><p>Monitor promotions and discounts to ensure financial effectiveness.</p><p>Maintain strong relationships with key customers.</p><p>Resolve major customer issues and ensure high levels of customer satisfaction.</p><p>Conduct regular business reviews with strategic clients.</p><p>Analyze sales performance, customer profitability, and market trends.</p><p>Prepare commercial reports and recommendations for senior management.</p><p>Monitor sales by product category, region, and customer.</p><p>Work closely with Purchasing, Supply Chain, Production, Finance, Marketing, and Operations.</p><p>Coordinate product launches and promotional activities.</p><p>Ensure product availability based on sales forecasts.</p><p>Lead, coach, and develop the commercial team.</p><p>Conduct performance evaluations and training.</p><p>Foster a results-oriented and customer-focused culture.</p><p>Ensure compliance with company policies and commercial procedures.</p><p>Maintain ethical business practices during all negotiations and commercial activities.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Key Responsibilities</b></p><p><b>Commercial Strategy</b></p><p><b>Sales Management</b></p><p><b>Business Development</b></p><p><b>Pricing &amp; Profitability</b></p><p><b>Customer Relationship Management</b></p><p><b>Commercial Analysis</b></p><p><b>Cross-Functional Coordination</b></p><p><b>Team Leadership</b></p><p><b>Compliance</b></p><p><b>Key Performance</b></p>

Fresh Graduate <br>Duties and Responsibilities: <br> GMP Compliance: <br>1. Documentation: <br>a. Follow up on production records and manufacturing batch records to ensure they are filled adequately as per good documentation practices, that no errors have occurred or, if errors have occurred, that they have been fully investigated, and make sure they are signed by the authorized person. <br>b. Retain records in accordance with approved procedures, GMP, ISO 9001:2015, ISO 13485:2016 and ISO 15378:2017 and regulatory requirements. <br>c. Report immediately and participate in any deviation, out of specification, non-conforming product, maintenance request and change control request. <br>d. Write and update procedures and all documents related to production department. <br>e. Ensure the implementation of procedures and instructions related to production operations. <br> <br>2. Team development: <br>a. Perform the required initial and continuing training of his department personnel according to need. <br>b. Conduct employee performance tracking and evaluation by applying the employee performance management procedure. <br>3. Production activities: <br>a. Ensure all operations are carried out in accordance with written procedures and, where necessary, recorded. <br>b. Ensure that plant hygiene procedures are understood and followed in a very strict way by every person whose duties take him into the production and control areas. <br>c. Supervise the whole production operation to ensure that pharmaceuticals products are manufactured and stored according to the set requirements in order to obtain the required quality. <br>d. Supervise repacking activities and check needed reports. <br>e. Ensure online monitoring and control of production activities. <br>f. Ensure that the correct materials are accurately weighed or measured into clean and properly labelled containers. <br>g. Check the integrity of the sterilized filter before use and confirm it immediately after use by an appropriate method such as a bubble point, diffusive flow or pressure hold test. <br>h. Issue and authorize printed packaging materials for use following an approved and documented procedure. <br>i. Supervise the inspection, investigation and taking of samples related to product quality. <br> <br>4. Inspection and monitoring: <br>a. Monitor and ensure compliance with the requirements of GMP and ISO 9001:2015, ISO 13485:2016 and ISO 15378:2017. <br>b. Conduct self-inspection in order to monitor the implementation and compliance with Good Manufacturing Practice principles and to propose necessary corrective measures. <br> <br>5. Premises and equipment: <br>a. Coordinate with maintenance team to avoid interruptions in production schedule. <br>b. Ensure the calibration, qualification and maintenance of his/her department, premises and equipment. <br>c. Ensure all premises are clean before any processing or packaging activities begin and are free from any products, materials or documents previously used if these are not required for the current operation. <br>d. Ensure that manufacturing equipment are cleaned according to detailed and written procedures and stored in adequate. <br>e. Oversee the logbooks of machine to ensure all activities are recorded on logbooks of respective machines. <br> <br> ISO Compliance: <br>a. Participate in reporting on the performance and opportunities for improvement of production process by monitoring achievement of its quality objectives and performance indicators. <br>b. Participate in management reviews of process performance, product quality and of the quality management system and advocating continual improvement. <br> Management: <br>a. Assure attainment of productions schedules while ensuring product required quality. <br>b. Adjust resource utilization for the effective implementation of the production planning. <br>c. Ensure that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management. <br> <br> Others: <br>a. Accept and work any task related to production activity required by Production Manager

General Tasks <br> <br>1. Purchase Request Management <br> <br>Review assigned purchase requests on a daily basis from the Logistics Manager. <br>Clarify request details with the requester when necessary. <br>Participate in inception meetings for assigned projects when required. <br>Verify that the purchase request includes all required documentation and approvals. <br>2. Procurement Planning and Compliance <br> <br>Ensure procurement activities comply with arcenciel procedures and applicable donor procurement rules. <br>Ensure procurement documentation is complete and properly archived for audit and compliance purposes. <br>3. Procurement Execution <br> <br>Prepare Requests for Quotation (RFQ) for simple procurement requests. <br>Conduct market research and identify potential suppliers using the supplier database and market scanning. <br>Obtain official quotations from suppliers. <br>Prepare quotation comparison sheets for internal review. <br>Draft purchase orders and submit them for validation. <br>Follow up with suppliers to obtain order confirmation. <br>Track supplier deliveries to ensure adherence to agreed timelines. <br>Notify the stock team of expected delivery dates and relevant details. <br>Prepare reception documentation and coordinate with the requester to confirm acceptance of goods. <br>4. Tender Support <br> <br>Receive and record tender submissions from suppliers. <br>Assist in organizing tender opening sessions. <br>Prepare minutes of meetings and tender evaluation documentation. <br>5. Supplier Management and Market Monitoring <br> <br>Monitor supplier performance related to delivery timelines and quality of goods or services. <br>Identify and register potential new suppliers and update the supplier database. <br>7. Fleet Monitoring Support <br> <br>Follow up on vehicle tracking and update fleet information in the database. <br>Monitor maintenance and repair needs of vehicles and report issues. <br>Update fleet and driver records in the fleet database. <br>Report anomalies related to vehicle usage or fuel consumption. <br>8. Records, Systems and Reporting <br> <br>Support inventory monitoring and periodic inventory cycles when required. <br>9. Team Contribution and Collaboration <br> <br>Collaborate effectively with members of the logistics department to ensure smooth coordination of procurement and logistics activities. <br>Maintain clear and professional communication with internal departments, project teams, and suppliers. <br>Share relevant information with colleagues to facilitate operational efficiency and continuity of work. <br>Contribute to problem-solving and continuous improvement initiatives within the logistics team. <br>10. General Responsibilities <br> <br>Comply with arcenciel policies, procedures, and internal regulations. <br>Ensure confidentiality and proper handling of sensitive procurement and supplier information. <br>Maintain organized documentation and records related to logistics activities. <br> <br> <br>Working Conditions <br>Workplace : Office based, Jisr El Bacha Center <br>Working Schedule : Full-time position, Monday to Friday, from 9:00 AM to 5:00 PM. <br>Type of contract : 1 year contract renewable depending on performance and after successfully passing the 3 month Probation period evaluation. <br> <br> <br> <br> <br> <br> <br>Requirements <br>Skill set and competencies <br>Ability to conduct market research and supplier sourcing. <br>Basic knowledge of contract and supplier management processes. <br>Proficiency in Microsoft Office, particularly Excel for data tracking and reporting. <br>Strong organizational and time management skills. <br>Ability to manage multiple requests and priorities simultaneously. <br>Attention to detail to ensure accuracy in documentation and procurement processes. <br>Problem-solving skills to address procurement or delivery issues. <br>Strong communication skills for coordination with internal departments and external suppliers. <br>Ability to work effectively within a team environment. <br>Professional integrity and respect for confidentiality. <br>Adaptability and ability to work in a dynamic operational environment. <br>Proactive attitude and willingness to support team objective <br>Level of education and experience: <br>Bachelor’s degree or equivalent, major in Business administration, supply chain, accounting or any related field with 0-2 years of experience

<p>Department: Graduate Council Grade: Above Grade 12 Basic Functions: Responsible esponsible for optimizing graduate student recruitment and admission related processes and modules on Slate by Technolutions. This role combines technical system management with data-driven enrollment strategy, ensuring an efficient applicant experience while maximizing conversion rates across the admissions funnel. 1. Duties Performed: Oversees applicant lifecycle management from inquiry through enrollment (including record management, document processing, and credential verification), identifying gaps bottlenecks, and implement data-driven improvements after securing the needed approvals. Optimizes graduate CRM processes and configurations within the Slate platform in compliance with applicable policies and requirements (including building and maintaining application forms and portals, configuring reader workflows, developing and maintaining queries and reporting dashboards, building marketing communication campaigns and events to support outreach initiatives) in collaboration with the relevant stakeholders. Translates business requirements into system solutions by converting operational needs into functional CRM configurations and enhancements. Contributes to integrations and data flow with the (Banner) Student Information System and other platforms. Ensures data integrity and system accuracy through validation, data cleanup, and continuous monitoring. Analyzes data, metrics, and trends. Helps structure diverse applicant data into meaningful segments and uses these insights to support targeting, outreach, and admissions strategies. Executes and optimizes multi-channel communication campaigns, communications with applicants and staff, messaging and automated workflows by leveraging testing, analytics, and performance assessments. Oversees reporting and analytics efforts by developing dashboards and reports to support data-informed recruitment and admissions decision-making by faculties and planning. Evaluates system performance and recommends enhancements by troubleshooting, enforcing change control, and maintaining configuration best practices. Trains and supports users on CRM tools and best practices while promoting adoption. Performs other related duties as requested. 2. Work Contacts: Regular contacts with staff in the Graduate Council, Faculties/ Schools, AUB Online, Dubai Academic and Executive Hub, the Offices of Admissions and Financial Aid, and the Office of IT. 3. Independence of Operation: Reports to the Director of the Graduate Council. 4. Supervisory Responsibility: None. 5. Physical Effort: Minimal. 6. Work Conditions: Clean and pleasant.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Requirements:</strong> Bachelor s Degree in Computer Science, Computer Engineering, or related field. Master s Degree is preferred. Five years of relevant work experience such as in student enrolment, preferably in higher education settings. Knowledge of CRM systems, database operations (Banner Student Information System), Microsoft Office applications, Oracle, SQL, HTML/CSS, PowerBi, Python, and Java. Familiarity with Application Programming Interfaces (APIs) or system integrations. Experience with reporting tools and data visualization. Strong interpersonal, data analysis and presentation skills. Ability to deliver quality customer service to diverse stakeholders with high sense of accountability. Ability to communicate effectively both verbally and in writing in English. Prioritizes and multitasks effectively with attention to detail, teamwork, flexibility and positive disposition. Ability to handle sensitive information with discretion and confidentiality. Experience with Slate by Technolutions is a plus. Focus on Process optimization is a plus.</p>

<p>Individuals in the Customer Support Analyst I role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 and 2 help desk support. They work with a broad range of infrastructure products and basic networking components. They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member. Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products. Individuals in the Customer Support job family require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements. Handle Service Task / End-User Support : First point of contact and day-to-day technical support to end users Respond to Level 1 and 2 support requests via the IT Ticketing system Enter call data into the tracking system Provide user access service in accordance with established procedures Diagnose problems systematically and evaluate multiple options before escalation Meet agreed service levels and proactively communicate delays or blockers Document problem status, troubleshooting and resolution Endpoint, Hardware, Software &amp; Peripheral Support: Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers, scanners, meeting-room equipment and other IT peripherals Perform standard software installations, updates, upgrades and endpoint configuration Perform minor hardware and peripheral troubleshooting and coordinate warranty/vendor repairs Prepare equipment for new starters, transfers, replacements and field deployments Ensure endpoint configurations comply with ICT and security standards IT Asset &amp; Inventory Management: Maintain complete, accurate and current IT asset records Record asset allocation, movement, repair, replacement, return and disposal Conduct periodic physical verification and investigate discrepancies proactively Ensure assets are correctly assigned to users and locations Support the complete IT asset lifecycle Projects, Field Support &amp; Operational Activities : Independently manage assigned activities and deliverables within ICT projects Prepare simple implementation plans, timelines and status updates Identify dependencies, risks and blockers and escalate them proactively Provide IT support to WVL offices and field locations as required Travel to remote offices for installations, troubleshooting, maintenance and assessments Prepare required equipment, tools and documentation before field visits Support testing, rollouts, migrations and technology improvements Security, Compliance &amp; Service Continuity: Adhere to WVL and corporate ICT security policies, procedures and standards Support endpoint security, patching, encryption, MFA and other required controls Promptly report suspected security incidents, vulnerabilities, lost equipment or policy violations Protect credentials, organizational information and IT equipment Support business continuity and recovery procedures relevant to end-user technology Ensure Documentation, Communications and Service Improvement: Create and maintain documentation of issue resolutions, procedures and troubleshooting guides Document solutions to common problems and contribute to the Knowledge Base Communicate updates on issues in a timely manner Alert team members about recurring problems Participate in integration and user acceptance testing Recommend practical improvements to service quality and support processes Train or guide co-workers on supported functionality where required. Vendor &amp; Procurement Support: Coordinate with vendors and service providers for technical support, repairs, warranties and replacements Track equipment sent for repair and follow up until closure Escalate delayed vendor actions and maintain appropriate records Assess technical requirements before recommending hardware or software purchases Ensure proposed purchases comply with ICT standards and have appropriate business/technical justification Follow WVL procurement and approval procedures Perform Other Duties as Required: Attend relevant WVL meetings and participate in capacity-building activities as needed Act responsibly regarding own security and contribute to a positive security culture Report safeguarding incidents as required by policy Abide by security policies and procedures and report incidents or breaches to the appropriate manager Perform other duties as assigned by the Line Manager</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science or another related field. Relevant IT certifications such as Microsoft or CompTIA are an advantage. Demonstrated practical experience in IT service desk, desktop support or a comparable technical support role. Typically 2 to 3 years of IT work experience. Demonstrated ability to independently troubleshoot hardware, software, Windows/Microsoft 365 endpoints and basic network issues. Experience with IT asset management, vendor coordination and supporting multiple priorities is required. Effective written and verbal communication in English. The position requires ability and willingness to travel independently and frequently to WVL offices and field locations. Occasionally lift and carry IT equipment and peripherals, and perform basic physical tasks associated with IT support, such as connecting equipment, installing peripherals, and accessing equipment in office/network environments. Experience with Microsoft 365 administration/support, including Outlook, Teams, OneDrive and SharePoint Experience with Windows 10/11 endpoint administration and troubleshooting Knowledge of TCP/IP, DNS, DHCP, Wi-Fi, IP addressing and network troubleshooting Experience with network printers and peripheral troubleshooting IT service management / ITIL knowledge or certification Experience working in a multi-office or field-support environment Demonstrated ability to manage multiple priorities independently and communicate progress proactively</p>

<p><br></p><p><strong>Scope of work, responsibilities and description of the proposed analytical work</strong><br>The overall objective of the consultancy is to support the Municipality of Tripoli in developing:</p><ul><li>A revised, evidence-based classification and division of neighborhoods and localities within Tripoli Municipality, based on social, demographic, geographic, governance, and conflict-sensitivity considerations.</li><li>A proposed methodology for establishing representative neighborhood committees through locally endorsed community-election processes. The proposed neighborhood committees are envisioned as sustainable social-stability and participatory-governance mechanisms formally linked to the municipality. They will support improved coordination between communities, the municipality, donors, and development actors while strengthening legitimacy, representation, accountability, and social cohesion at the neighborhood level.</li></ul><p>Under the supervision of the Local Peacebuilding Coordinator in the North and the Peacebuilding Project Manager, the Consultant will undertake the following tasks:</p><p><strong>Review and analysis of existing resources and context</strong></p><ul><li>Conduct a desk review of existing resources related to Tripoli s governance, urban divisions, social dynamics, local conflict drivers, and participatory mechanisms.</li><li>Review and analyze the findings of the Conflict Analysis Report.</li><li>Identify and document the principal criteria and considerations for redefining and classifying neighborhoods and localities in Tripoli.</li><li>Consider geographic boundaries, demographic characteristics, community identities, social-cohesion dynamics, municipal service coverage, governance arrangements, and conflict-sensitivity factors.</li></ul><p><strong>Stakeholder consultations and participatory mapping</strong></p><ul><li>Conduct consultations with municipal officials, Mokhtars, civil society organizations, youth and women representatives, community representatives, and other local actors.</li><li>Conduct participatory discussions and mapping exercises to validate existing neighborhood boundaries and identify community-representation structures.</li><li>Analyze local-governance dynamics and social-cohesion and tension-related considerations relevant to neighborhood classification and committee formation.</li><li>Submit a summary report documenting the consultations, key findings, and recommendations.</li></ul><p><br></p><p><strong>Expected outputs and deliverables</strong><br>The consultancy consists of 30 working days distributed over four months. The Consultant is expected to complete the following deliverables:</p><p><strong>Deliverable 1: Inception report</strong><br>5 working days<br>The Consultant shall submit an inception report including:</p><ul><li>The proposed methodology and analytical framework.</li><li>A detailed work plan and timeline.</li><li>Stakeholder mapping and engagement approach.</li><li>Proposed data-collection methods and tools.</li><li>Key milestones and expected outputs.</li><li>A basic risk assessment and mitigation measures.</li><li>A quality-assurance approach.</li></ul><p>The deliverable is expected during the first month following contract signature and represents 15% of the total contract value.</p><p><strong>Deliverable 2: Stakeholder consultation and participatory mapping report</strong><br>15 working days<br>The Consultant shall conduct a participatory consultation process with relevant stakeholders and submit a comprehensive report documenting:</p><ul><li>The consultation methodology and stakeholder-engagement process.</li><li>Key findings from consultations.</li><li>Participatory mapping results.</li><li>Existing neighborhood boundaries and community-representation structures.</li><li>Local-governance and conflict-sensitive considerations.</li><li>Recommendations to inform the neighborhood-classification framework and committee-formation methodology.</li></ul><p>The deliverable is expected during the second month following contract signature and represents 45% of the total contract value.</p><p><strong>Deliverable 3: Draft neighborhood-classification framework and neighborhood-committee formation methodology</strong><br>5 working days<br>The Consultant shall submit:</p><ul><li>A draft evidence-based and conflict-sensitive neighborhood-classification framework.</li><li>Proposed classification criteria and supporting analysis.</li><li>Neighborhood profiles and a draft neighborhood-classification map.</li><li>A draft methodology for establishing representative neighborhood committees.</li><li>A proposed governance structure and committee composition.</li><li>A proposed community-election process.</li><li>Institutional linkages with the Municipality of Tripoli.</li><li>Implementation arrangements and a phased roadmap.</li></ul><p>The deliverable is expected during the third month following contract signature and represents 20% of the total contract value.</p><p><strong>Deliverable 4: Final report and validation workshop outputs</strong><br>5 working days<br>The Consultant shall:</p><ul><li>Facilitate a validation workshop with relevant stakeholders.</li><li>Present the draft neighborhood-classification framework and committee-formation methodology.</li><li>Incorporate feedback received during the validation process.</li><li>Submit a final consolidated report containing the finalized framework, methodology, key findings, and recommendations for municipal adoption and implementation.</li></ul><p>The deliverable is expected during the fourth month following contract signature and represents 20% of the total contract value.</p><p>All deliverables shall be submitted in one original hard copy and one electronic copy, preferably in Microsoft Word format where applicable.</p><p><strong>Institutional arrangements</strong><br>The Consultant will work under the supervision of the Local Peacebuilding Coordinator in the North and the Peacebuilding Project Manager.<br>UNDP will provide the Consultant with the necessary guidance in a timely, thorough, and transparent manner.<br>UNDP will provide clarifications and facilitate the work as required.<br>The Consultant shall maintain regular and consistent field presence throughout the assignment.<br>The Consultant shall properly document stakeholder consultations and field activities.<br>The Consultant shall triangulate data sources and validate findings before finalization.<br>The Consultant shall ensure compliance with data-protection, confidentiality, and ethical standards.<br>All transportation and site-logistics costs must be included in the Consultant s financial offer and daily rate.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master's degree in urban planning, governance, political science, peace and conflict studies, sociology, public administration, anthropology, or a related field.</li><li>A minimum of ten years of relevant proven experience in local development, urban planning, local governance, and peacebuilding.</li><li>Proven experience conducting at least three relevant projects or assignments in urban planning, local governance, conflict prevention, or social stability is required.</li><li>Demonstrated experience in participatory governance assessments, stakeholder consultations, neighborhood classification, conflict-sensitive programming, or community-representation processes is desirable.</li><li>Fluency in English and Arabic is required.</li><li>The selected Consultant must be covered by valid health insurance and personal accident insurance for the duration of the assignment. Insurance may be provided by the individual or the company, with any related costs deducted from the Consultant's remuneration, as applicable.</li></ul>

<p>Supervise daily steel structure works on site and ensure execution according to approved drawings and project specifications.<br>Coordinate with the technical team, site, subcontractors, and project management to ensure smooth workflow and proper site execution.<br>Review and understand structural drawings, erection drawings, shop drawings, and connection details before execution.<br>Monitor steel installation activities including alignment, leveling, bolting, welding, and structural connections.<br>Ensure all steel works are completed in compliance with quality standards and approved inspection procedures.<br>Follow up on site progress and ensure that work is completed within the planned schedule and standards.<br>Identify technical or site-related issues and report them promptly to the project manager.<br>Ensure proper handling, storage, and use of steel members and related materials on site with minimum loss.<br>Monitor manpower productivity and allocate tasks efficiently to achieve daily and weekly targets.<br>Enforce health and safety procedures on site and ensure the team uses proper PPE and safe working methods.</p><p><strong>Desired Candidate Profile</strong></p><div>Diploma or technical certification in Civil Engineering, Mechanical Engineering, Structural Works, or a related field.</div><div>Strong knowledge of steel structure installation methods, drawings, and construction practices.</div><div>Good ability to read and interpret structural and technical drawings.</div><div>Familiarity with welding, bolting, alignment, and steel connection requirements.</div><div>Good understanding of site safety regulations and quality control procedures.</div><div>Ability to supervise teams and coordinate with multiple departments on site.</div><div>Good communication and problem-solving skills.</div><div>Ability to work under pressure and meet project deadlines.</div>

<p>The Community Engagement Coordinator leads the planning, coordination and implementation of Community Engagement (CE) activities across the three neighbourhoods. The position is responsible for coordinating the work of Community Engagement focal points across consortium partners, aligning location-level workplans, setting implementation priorities, monitoring delivery and ensuring consistent application of agreed methodologies and standards.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead the operational planning, coordination, implementation and follow-up of Community Engagement activities across the three locations, including the development and consolidation of detailed workplans, sequencing of activities, coordination of responsibilities and monitoring of agreed deadlines and deliverables.</li><li>Plan and oversee community engagement processes across the three locations, ensuring that activities are coordinated, appropriately sequenced and adapted to changing community dynamics, operational constraints and project priorities.</li><li>Provide operational direction to Community Engagement focal points and coordinate their respective workplans, priorities, deliverables and follow-up actions to ensure consistent and timely implementation across consortium partners and locations.</li><li>Consolidate and manage the overall Community Engagement implementation plan, identify interdependencies and operational gaps across locations, and re-prioritise activities and focal-point assignments in response to changing needs, delays, risks and emerging opportunities.</li><li>Support the establishment, strengthening and sustainability of community structures and participatory mechanisms, ensuring that they remain inclusive, representative and functional.</li><li>Facilitate effective engagement and coordination with municipalities, local authorities, community representatives, civil society actors and other relevant stakeholders.</li><li>Ensure that community feedback, concerns, recommendations and emerging dynamics are systematically documented, communicated and followed up through appropriate channels.</li><li>Contribute to programme quality, learning and adaptive management by providing regular field-level analysis, recommendations and updates to relevant management and technical teams.</li><li>Contribute to reporting, documentation, monitoring and learning related to Community Engagement activities and outcomes.</li><li>Represent NRC and the Haretna Consortium in relevant coordination meetings and forums, as delegated by the line manager.</li><li>Ensure compliance with and adherence to NRC policies, guidance and procedures, including relevant Community Engagement and Accountability standards, safeguarding requirements and Haretna Consortium procedures.</li></ul><p><strong>Specific responsibilities:</strong></p><ul><li><strong>Community Engagement coordination</strong></li><li>Lead and manage the coordinated implementation of Community Engagement activities across all three locations, ensuring alignment between location-level plans, consortium commitments, project milestones and agreed technical standards.</li><li>Develop and oversee location-specific plans for strengthening the functionality, inclusiveness, sustainability and transition of Neighbourhood Action Groups, and coordinate implementation by the relevant focal points and partners.</li><li>Set priorities and allocate Community Engagement follow-up responsibilities among consortium focal points, monitor progress against agreed deliverables and address implementation gaps or delays.</li><li><strong>Field presence and community follow-up.</strong></li><li>Maintain a minimum 60% field presence (one day/week in each neighborhood).</li><li>Monitor implementation quality and maintain relationships with community stakeholders.</li><li>Resolve operational Community Engagement issues within the authority of the position and escalate significant strategic, contractual, safeguarding or resource-related matters to the Consortium Management Unit.</li><li><strong>Municipal coordination and representation</strong></li><li>Serve as the main liaison with municipalities and local authorities.</li><li>Facilitate coordination meetings, approvals and municipal engagement.</li><li>Strengthen collaboration between municipalities, NAGs and local actors.</li><li><strong>Consortium coordination</strong></li><li>Lead the operational coordination of Community Engagement activities implemented by NRC, COSV, RDFL and TEC, including consolidation of partner workplans, alignment of priorities, monitoring of dependencies and follow-up on agreed deliverables.</li><li>Establish and maintain harmonised Community Engagement approaches, accountability mechanisms, coordination tools and follow-up arrangements across consortium partners.</li><li>Chair regular Community Engagement coordination meetings, assign and track action points, resolve operational coordination issues and escalate matters requiring Consortium Management Unit decisions.</li><li>Analyse consolidated field information and community feedback and recommend or implement adjustments to Community Engagement plans, sequencing and operational approaches within the parameters of the approved project framework.</li><li><strong>Reporting and documentation</strong></li><li>Prepare reports, trackers, minutes and donor inputs.</li><li>Maintain complete documentation of CE activities and follow-up actions.</li><li>Perform other duties assigned by the line manager.</li></ul><p><strong>Scale and scope of the position:</strong></p><p>The position coordinates Community Engagement activities across three locations and four consortium partners, provides matrix coordination to focal points, and monitors workplans, deliverables and follow-up. It has no dedicated budget but contributes to activity planning and resource prioritisation.</p><p><strong>Critical interfaces:</strong></p><p>Work closely with the CMU, NRC CE &amp; Accountability team, consortium partners, NAGs, municipalities, community representatives, and NRC programme, M&amp;E, communications and support teams.</p><p><strong>Generic professional competencies:</strong></p><ul><li>Minimum 3 years' experience in community engagement, coordination or accountability.</li><li>Relevant university degree.</li><li>Experience with communities, municipalities and participatory processes.</li><li>Strong coordination, communication and organizational skills.</li><li>Fluency in Arabic and English; Microsoft Office proficiency; willingness to travel.</li></ul><p><strong>Context related skills, knowledge and experience</strong></p><ul><li>Knowledge of the Lebanese context and Haretna target areas is preferred.</li><li>Experience with municipalities, community groups and consortium projects.</li><li>Understanding of participatory, conflict-sensitive and community-centred approaches.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 years' experience in community engagement, coordination or accountability.</li><li>Relevant university degree.</li><li>Experience with communities, municipalities and participatory processes.</li><li>Strong coordination, communication and organizational skills.</li><li>Fluency in Arabic and English; Microsoft Office proficiency; willingness to travel.</li><li>Knowledge of the Lebanese context and Haretna target areas is preferred.</li><li>Experience with municipalities, community groups and consortium projects.</li><li>Understanding of participatory, conflict-sensitive and community-centred approaches.</li><li>Behavioural competencies: Planning and delivering results; Working with people; Communication with impact and respect; Handling insecure environments; Analysing; Coping with change.</li><li>This position is highly operational and field based. Regular presence in the three Haretna neighbourhoods is mandatory and is considered a core responsibility of the role. The position requires a minimum of 60% field presence, equivalent to three days per working week, with regular coverage of Mina, Hay Tamlis and Taameer.</li></ul>