CRM specialist Jobs
104 Jobs Found
DHL
Lebanon - Nicosia
<div><span ></span><div ><span >Η θέση αυτή αναφέρεται στην<span> </span></span><span >Customer</span><span ><span> </span></span><span >Service</span><span ><span> </span></span><span >Manager</span><span ><span> </span></span><span >και έχει έδρα τα καταστήματα μας στη Λευκωσία.<div ><p Times New Roman", serif; font-size: 12pt; margin: 0cm;"><strong><u><span >Περιγραφή θέσεως :</span></u></strong></p><p Times New Roman", serif; font-size: 12pt; margin: 0cm;"><strong><u><span ></span></u></strong></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm;"><span >Ο/Η κάτοχος της θέσης αυτής έχει την ευθύνη της εξυπηρέτησης των υπαρχόντων και μελλοντικών πελατών, των συναλλασσόμενων με την Εταιρεία οι οποίοι προσέρχονται στους συγκεκριμένους σταθμούς. Επιπλέον να προτείνει/προωθεί τα κατάλληλα προϊόντα, υπηρεσίες και λύσεις που παρέχει η<span> </span></span><span >DHL</span><span ><span> </span>με σκοπό την ικανοποίηση του πελάτη.</span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm;"><strong><u><span ></span></u></strong></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 12pt;"><strong><u><span >Καθήκοντα :</span></u></strong></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Διαχείριση παράδοσης και παραλαβής δεμάτων και φακέλων</span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Προετοιμάζει μαζικές αποστολές.</span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Προετοιμάζει προεκτυπωμένα AWB (αεροπορικές αποστολές).</span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Παρακολουθεί την πρόοδο των αποστολών για λεπτομέρειες παράδοσης.</span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Προωθεί προϊόντα, υπηρεσίες και λύσεις που παρέχει η<span> </span></span><span >DHL</span><span ></span></p><p class="MsoListParagraph" Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 12pt 38.25pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"><span> </span></span></span></span><span >Αντιμετώπιση προβλημάτων και παραπόνων πελατών</span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm;"><strong><u><span >Απαιτούμενα προσόντα<span> </span></span></u></strong><strong><u><span >:</span></u></strong></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm;"><span ></span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm; text-indent: -10.35pt;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span >Απολυτήριο Λυκείου</span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm; text-indent: -10.35pt;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span >Άριστη γνώση της αγγλικής γλώσσας<u></u></span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm; text-indent: -10.35pt;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span >Γνώσεις υπολογιστών</span></p><p Times New Roman", serif; font-size: 12pt; text-align: justify; margin: 0cm 0cm 0cm 1cm; text-indent: -10.35pt;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span >Ομαδικό πνεύμα και ευχάριστη προσωπικότητα</span></p><p Times New Roman", serif; font-size: 12pt; margin: 0cm 0cm 0cm 36pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span >Κοινωνικές δεξιότητες, προθυμία και ευγένεια</span></p><p Times New Roman", serif; font-size: 12pt; margin: 0cm 0cm 0cm 36pt; text-indent: -18pt;"><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span >Πελατοκεντρική προσέγγιση</span></p><p Times New Roman", serif; font-size: 12pt; margin: 0cm;"><span ></span></p><span >Παρακαλούνται όλοι οι ενδιαφερόμενοι που πληρούν τα απαραίτητα προσόντα να υποβάλλουν τις αιτήσεις τους στο<span> </span></span><span >e</span><span >-</span><span >mail</span><span ><span> </span></span><span Times New Roman", serif; font-size: 12pt;"><a href="mailto:hr.cy@dhl.com" ><span >hr</span><span >.</span><span >cy</span><span >@</span><span >dhl</span><span >.</span><span >com</span></a></span><span ><span> </span><span> </span></span></div></span></div><span ></span></div>
Via Imperii SAL
Lebanon - Beirut
We need a young dynamic sales oriented woman looking for a part-time job at ABC achrafieh to serve and sell interested customers in our luxury skincare brand
Crepaway
Lebanon
Role Description
<br>
<br>This is a full-time on-site role for a Customer Experience Agent located in ZALKA.
<br>The Customer Experience Agent will be responsible for ensuring customer satisfaction by providing top-notch customer support and service. Daily tasks include addressing customer inquiries, resolving issues, and improving the overall customer experience. The agent will also proactively engage with customers to maintain and enhance their satisfaction levels.
<br>In addition receiving delivery orders from guest according to script using the excellent menu knowledge
<br>
<br>Day Shift 8.30 till 17.30 salary 750$
<br>Night Shift 17.00 till 12.00 salary 600$
<br>Middle shift 12.00-22.00 850$
<br>6 days per week
<br>candidate should be near to Zalka area and has previous experience as call center and F&B
<br>
<br> Qualifications
<br>Strong skills in Customer Satisfaction, Customer Support, and Customer Service
<br>Excellent Communication skills to effectively interact with customers
<br>Ability to enhance and improve overall Customer Experience
<br>Excellent interpersonal skills and a friendly, approachable demeanor
<br>Ability to work as part of a team in a fast-paced environment
<br>Experience in the restaurant or hospitality industry is a plus
<br>Bachelor's degree in Business, Hospitality, or a related field is preferred
Confidential
Lebanon
Hiring: Remote Customer Support/Admin Assistant
<br>We are looking for a reliable, English-fluent professional to join our facility maintenance team. To support U.S.-based teams remotely, he must be available to work during U.S. business hours. ( 16:00 till 1:00)
<br>Location: Candidates in the Jounieh area are preferred. If you have any suitable candidate DM his resume
Confidential
Lebanon
Hiring: Remote Customer Support/Admin Assistant
<br>We are looking for a reliable, English-fluent professional to join our facility maintenance team. To support U.S.-based teams remotely, he must be available to work during U.S. business hours. ( 16:00 till 1:00)
<br>Location: Candidates in the Jounieh area are preferred. If you have any suitable candidate DM his resume
Confidential
Lebanon
Handle all accounting transactions with accuracy.
<br>Prepare the list of offers and prices upon request and issue invoices accordingly;
<br>Ensure new customer accounts are being properly handled with all needed documentations.
<br>Follow up with drivers and properly track their routing to ensure proper monitoring of trucks and abidance to safety requirements;
<br>Supervise the distribution activities to ensure timely delivery of products to customers as per directions and agreements in place;
<br>Prepare and follow up on drivers’ schedules and vouchers based on customers’ orders;
<br>Monitor and supervise the physical measurement both in the morning and at the end of each day;
<br>Supervise the opening and closing of the work site especially main gates leading to gas pumps and offices and verify that all premises adhere to the public safety requirements in coordination with the Technical Supervisor present on site;
<br>Monitor competitors’ activities and price fluctuations and send a weekly report on changes to gas price lists;
<br>Handle and follow up on gas installation projects;
<br>Follow up on the filling area site and conduct audits when needed;
<br>Prepare the commission report for drivers and send to the concerned for processing;
White City
Lebanon - Beirut
We are looking for a motivated and professional team member to handle customer service, sales and basic marketing support
Georges Hobeika Atelier
Lebanon
GEORGES HOBEIKA fashion house is seeking a warm and welcoming Front Desk & Client Relations Coordinator to join its Beirut showroom.
<br>
<br>The role involves welcoming and engaging with an exclusive clientele, managing showroom reception and salon flow, coordinating appointments
<br>
<br>✨ Requirements:
<br>* Elegant, warm & professional presence
<br>* Excellent communication and interpersonal skills
<br>* Strong organizational skills & attention to detail
<br>* Previous experience in luxury, hospitality, fashion or a similar environment is a plus
<br>* Fluent in English; French is a plus
<br>email: hr@georgeshobeika.com
Confidential
Lebanon - Mount Lebanon
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>About Wahed:</strong> <br>The global financial system wasn t built for everyone. For millions of people, its reliance on interest (riba) creates a barrier to managing money and building wealth without compromising their values. </p>
<p>At Wahed, we re changing that. We are a global fintech company on a mission to build a new financial system one that is ethical, accessible, and entirely interest-free. From our offices across the globe, our team is building products that were once deemed impossible: from pioneering Shariah-compliant equity ETFs, to true riba-free alternatives to high-yield savings accounts, to no-leverage, income-producing real estate investments. If you re driven to help people and believe finance should empower, not exclude, join us in building a more equitable financial future. </p>
<p> <strong> <br>Job Brief:</strong> <br>Wahed is looking for an Arabic-speaking Private Clients Service Associate to join our International team and deliver an outstanding experience to our clients. Reporting to the Private Clients Manager, you will be a first point of contact for clients across calls and email - resolving queries quickly, accurately and with genuine care. You will also be the dedicated client service contact for our high-net-worth (HNW) clients, guiding them personally through onboarding and ensuring a smooth, high-touch experience from their very first interaction. This is a client-facing role for someone who combines warmth with attention to detail and takes real pride in helping people. </p> <div> <div> Job Responsibilities: <div> <div> <ul>
<li>Act as a first point of contact for clients across calls, email and live chat identifying and assessing their needs and resolving queries promptly and accurately.</li>
<li>Serve as the dedicated support contact for our high-net-worth (HNW) clients, delivering a personalised, high-touch experience and guiding them through onboarding from account opening to first investment.<br>Support clients in Arabic (essential), English (essential), and French (desirable) ensuring clear, professional and culturally attuned communication.</li>
<li>Guide clients through onboarding, KYC and account-related processes, coordinating with internal teams where needed to remove friction.</li>
<li>Handle complaints with empathy, providing appropriate solutions and alternatives within agreed timeframes, and following up to ensure resolution.</li>
<li>Keep accurate records of client interactions, process client accounts and documentation, and maintain trackers for leads and queries generated through company campaigns.</li>
<li>Follow communication procedures, guidelines and policies, and ensure adherence to service-level agreements (SLAs) and process deliverables.</li>
<li>Take the extra mile to engage clients, build trust, and contribute to a high-quality values-based client experience.<br>Share client feedback and recurring issues with the wider team to help improve our products, processes and service.</li>
</ul> </div> </div> </div> </div> <div> <div> Job Specifications: <div> <div> <ul>
<li>Fluency in Arabic and English, both written and spoken - this is essential. Fluency in French is desirable.</li>
<li>Bachelor s degree with 2+ years experience in a client service role, ideally within financial services or fintech.</li>
<li>Proven customer support or client-service experience, with strong phone, email and chat handling skills and active listening.</li>
<li>Experience supporting high-net-worth or premium clients, or a clear aptitude for delivering a high-touch, professional service.</li>
<li>Client-oriented, with the ability to adapt and respond to different types of clients and personalities.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong attention to detail and accuracy in record-keeping and following processes.</li>
<li>Ability to multi-task, prioritise and manage time effectively, delivering high-quality work to deadlines.</li>
<li>Familiarity with the UAE financial-services landscape and/or an interest in Shariah-compliant finance is an advantage.</li>
</ul>
<div> </div>
<div>If you love helping people, take pride in delivering an exceptional client experience, and want to be part of a values-based FinTech growing in the UAE, we d love to hear from you.</div> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div></div></section>
Jobs for Humanity
Lebanon
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br>
Jobs for Humanity is partnering with chloe to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
<br> Company Name: chloe<br>
<br>Job Description<br>
<p>Join our real estate team in Lebanon and help clients feel supported from first inquiry through closing. You’ll be the primary point of contact, ensuring fast responses, organized coordination, and a smooth communication flow throughout the sales journey.</p><br> Job Purpose <p>Provide exceptional customer service to real estate clients by managing inbound inquiries, coordinating viewings, and maintaining clear, timely communication—while keeping lead records accurate and issues resolved promptly to achieve customer satisfaction targets.</p><br> Job Duties and Responsibilities <ul>
<li>customer_service</li><li>lead_inquiries_management</li><li>service_level_agreement_sla_response</li><li>viewing_scheduling</li><li>client_communication</li><li>crm_tools</li><li>lead_tracking_and_ticketing</li><li>accurate_record_keeping</li><li>issue_resolution</li><li>problem_solving</li><li>empathy_and_active_listening</li><li>professionalism_under_pressure</li><li>time_management</li>
</ul>
<br>
<br>Qualifications<br>
Required Qualifications <ul>
<li>crm_tools</li><li>lead_tracking_and_ticketing_systems</li><li>google_workspace_office</li><li>basic_real_estate_listing_knowledge</li><li>clear_communication</li><li>empathy_and_active_listening</li><li>problem_solving</li><li>time_management</li><li>professionalism_under_pressure</li>
</ul>
<br>
<br><br> </div>
Confidential
Lebanon - Mount Lebanon
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a reliable, English-fluent professional to join our facility maintenance team. To support U.S.-based teams remotely, he must be available to work during U.S. business hours. ( 16:00 till 1:00)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for a reliable, English-fluent professional to join our facility maintenance team. To support U.S.-based teams remotely, he must be available to work during U.S. business hours. ( 16:00 till 1:00)</p><p></p></section>
Georges Hobeika Atelier
Lebanon
FRONT DESK & CLIENT RELATIONS COORDINATOR
<br>
<br>
<br>
<br>GEORGES HOBEIKA fashion house is seeking a warm and welcoming Front Desk & Client Relations Coordinator to join its Beirut showroom.
<br>
<br>
<br>
<br>The role involves welcoming and engaging with an exclusive clientele, managing showroom reception and salon flow, coordinating appointments
<br>
<br>
<br>
<br>✨ Requirements:
<br>
<br>* Elegant, warm & professional presence
<br>
<br>* Excellent communication and interpersonal skills
<br>
<br>* Strong organizational skills & attention to detail
<br>
<br>* Previous experience in luxury, hospitality, fashion or a similar environment is a plus
<br>
<br>* Fluent in English; French is a plus
<br>
<br>email: hr@georgeshobeika.com
Jobs for Humanity
Lebanon
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>HOMERS AI LLC is a newly established platform for requesting home services through an App</p><br><br>Job Description<br><p>Location: Beirut, Lebanon<br>
Employment Type: Full-time<br>
Company: HOMERS AI LLC</p><br><p>Company Description</p><br><p>HOMERS AI LLC is an innovative technology platform that connects homeowners with trusted home service professionals through a mobile app. Our mission is to simplify home service bookings while creating growth opportunities for skilled service providers.</p><br><p>As we continue to expand, we are looking for a proactive and customer-focused Customer Support & Platform Operations Coordinator to join our growing team.</p><br><p>⸻</p><br><p>Job Description</p><br><p>As a Customer Support & Platform Operations Coordinator, you will play a key role in ensuring a seamless experience for both customers and service providers. You will manage customer communications, support vendor onboarding, monitor platform operations, and coordinate service requests from initiation through completion.</p><br><p>This role combines customer service, operational coordination, and platform administration, making it ideal for candidates who enjoy problem-solving, communication, and working in a fast-paced technology environment.</p><br><p>Key Responsibilities</p><br><p>* Serve as the primary point of contact for customers and service providers via phone, WhatsApp, email, and chat.<br>
* Respond promptly to customer inquiries and resolve issues professionally.<br>
* Assist vendors with registration, onboarding, profile updates, and platform usage.<br>
* Monitor the platform dashboard to ensure service requests are assigned and progressing efficiently.<br>
* Coordinate between customers, vendors, and internal teams to ensure timely completion of service requests.<br>
* Follow up on open cases and maintain high customer satisfaction levels.<br>
* Escalate technical or operational issues to the appropriate teams when required.<br>
* Maintain accurate records of customer interactions and platform activities.<br>
* Generate basic operational reports and highlight recurring issues or opportunities for improvement.<br>
* Support the implementation of new platform features and operational processes.<br>
* Contribute ideas to improve the overall customer and vendor experience.</p><br><p>⸻</p><br><p>Qualifications</p><br><p>* Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.<br>
* 1–2 years of experience in Customer Service, Call Center, Operations, Platform Support, or a similar role.<br>
* Excellent communication skills in Arabic and English (French is an advantage).<br>
* Strong customer service and relationship management skills.<br>
* Excellent organizational and multitasking abilities.<br>
* Comfortable working with digital platforms, CRM systems, and online dashboards.<br>
* Good analytical and problem-solving skills.<br>
* Proficiency in Microsoft Office, particularly Excel and Outlook.<br>
* Ability to work independently while collaborating effectively within a team.<br>
* Detail-oriented with a proactive and solution-driven mindset.</p><br><p>⸻</p><br><p>What We Offer</p><br><p>* Opportunity to join an exciting and growing technology startup.<br>
* A collaborative and supportive work environment.<br>
* Professional development and career growth opportunities.<br>
* Exposure to technology, operations, and customer experience management.<br>
* The chance to contribute to building an innovative platform from the ground up.</p><br><br><br> </div>
Lebanon - Mount Lebanon
<p><h4>Job description</h4>
<p>Marvin's Organic Gardens is our vehicle of consciousness in our local community and beyond, focusing on total integrity and absolute commitment to quality in ecological landscapes. Our ongoing mission is to create a landscape ecosystem and natural lifestyle business that promotes and supports the health and respect for Mother Nature & all beings. Come be part of our elevated community where you can truly make a difference.</p>
<h4>Job summary</h4>
<p>This is the operational nerve center of a 27-year-old business. Right now, one of our co-owners carries the full weight of office operations, client communication, scheduling, project coordination, and team logistics, in addition to parenting, creative direction, and strategic planning. This office operation has served us well, and we are ready for the next evolution of our business.</p>
<p>We are hiring someone who can take full ownership of the office and operations function. Someone who sees what needs to happen, makes it happen, and keeps the entire machine running so our owners can focus on the creative vision that built this company. By month three, we would provide you the training needed to be running the daily operations independently. By month six, the owners will trust you enough to step away for 2 weeks and be confident that everything is in order.</p>
<h4>Responsibilities</h4>
<ul>
<li><strong>Client intake & communication:</strong> Answer phones, respond to inquiries, screen leads, qualify new clients, and manage ongoing client relationships. You are the first voice people hear and the last voice before a project wraps. MOG’s reputation lives in how clients feel when they interact with us. We communicate on YouTube, Instagram, and Facebook.</li>
<li><strong>Scheduling & dispatching:</strong> Coordinate crew schedules, manage the calendar, adapt to weather changes and material delays, and keep clients informed about timing. Our crews and clients both rely on you to respect their time.</li>
<li><strong>Project coordination:</strong> Bridge the gap between the office and the field. Track project status, manage material orders, flag issues before they become problems, and ensure nothing falls through the cracks between a client’s expectations and a crew’s execution.</li>
<li><strong>Administrative systems:</strong> Manage invoicing & billing, track expenses, process timekeeping, handle HR basics (job postings, preliminary interviews, onboarding/offboarding), and keep all administrative systems current. Proficiency in QuickBooks or prepared to learn, Jobber, Slack, and Google/Microsoft Office required.</li>
<li><strong>Problem solving:</strong> Things come up. Weather changes plans. Clients call with urgent requests. Materials don’t arrive. Crew members get sick. You use good judgment to handle what you can, escalate what you should, and always protect the client experience.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>You have 3+ years of experience in office management, operations coordination, or administrative leadership, ideally in a small business or field-service environment.</li>
<li>You are proficient in QuickBooks, Google Workspace, and Microsoft Office. Experience with Jobber, Run ADP, Slack, and Adobe Acrobat is a strong plus.</li>
<li>You communicate clearly, warmly, and professionally with clients, crew members, and owners alike.</li>
<li>You can manage multiple priorities simultaneously without dropping the ball.</li>
<li>You are a self-starter who identifies problems and solves them before being asked.</li>
<li>You are comfortable in either our Cincinnati, Pleasant Ridge office, or Lebanon office.</li>
<li>You understand seasonal business rhythms — busy season (March-November) requires more availability and flexibility.</li>
<li>You align with MOG’s values: ecological consciousness, family-first culture, integrity, and respect for all beings.</li>
<li>We are an inclusive community and welcome all peoples to apply.</li>
</ul></p><p></p>
Lebanon - Mount Lebanon
<p><h4>Job description</h4>
<p>Marvin's Organic Gardens is our vehicle of consciousness in our local community and beyond, focusing on total integrity and absolute commitment to quality in ecological landscapes. Our ongoing mission is to create a landscape ecosystem and natural lifestyle business that promotes and supports the health and respect for Mother Nature & all beings. Come be part of our elevated community where you can truly make a difference.</p>
<h4>Job summary</h4>
<p>This is the operational nerve center of a 27-year-old business. Right now, one of our co-owners carries the full weight of office operations, client communication, scheduling, project coordination, and team logistics, in addition to parenting, creative direction, and strategic planning. This office operation has served us well, and we are ready for the next evolution of our business.</p>
<p>We are hiring someone who can take full ownership of the office and operations function. Someone who sees what needs to happen, makes it happen, and keeps the entire machine running so our owners can focus on the creative vision that built this company. By month three, we would provide you the training needed to be running the daily operations independently. By month six, the owners will trust you enough to step away for 2 weeks and be confident that everything is in order.</p>
<h4>Responsibilities</h4>
<ul>
<li><strong>Client intake & communication:</strong> Answer phones, respond to inquiries, screen leads, qualify new clients, and manage ongoing client relationships. You are the first voice people hear and the last voice before a project wraps. MOG’s reputation lives in how clients feel when they interact with us. We communicate on YouTube, Instagram, and Facebook.</li>
<li><strong>Scheduling & dispatching:</strong> Coordinate crew schedules, manage the calendar, adapt to weather changes and material delays, and keep clients informed about timing. Our crews and clients both rely on you to respect their time.</li>
<li><strong>Project coordination:</strong> Bridge the gap between the office and the field. Track project status, manage material orders, flag issues before they become problems, and ensure nothing falls through the cracks between a client’s expectations and a crew’s execution.</li>
<li><strong>Administrative systems:</strong> Manage invoicing & billing, track expenses, process timekeeping, handle HR basics (job postings, preliminary interviews, onboarding/offboarding), and keep all administrative systems current. Proficiency in QuickBooks or prepared to learn, Jobber, Slack, and Google/Microsoft Office required.</li>
<li><strong>Problem solving:</strong> Things come up. Weather changes plans. Clients call with urgent requests. Materials don’t arrive. Crew members get sick. You use good judgment to handle what you can, escalate what you should, and always protect the client experience.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>You have 3+ years of experience in office management, operations coordination, or administrative leadership, ideally in a small business or field-service environment.</li>
<li>You are proficient in QuickBooks, Google Workspace, and Microsoft Office. Experience with Jobber, Run ADP, Slack, and Adobe Acrobat is a strong plus.</li>
<li>You communicate clearly, warmly, and professionally with clients, crew members, and owners alike.</li>
<li>You can manage multiple priorities simultaneously without dropping the ball.</li>
<li>You are a self-starter who identifies problems and solves them before being asked.</li>
<li>You are comfortable in either our Cincinnati, Pleasant Ridge office, or Lebanon office.</li>
<li>You understand seasonal business rhythms — busy season (March-November) requires more availability and flexibility.</li>
<li>You align with MOG’s values: ecological consciousness, family-first culture, integrity, and respect for all beings.</li>
<li>We are an inclusive community and welcome all peoples to apply.</li>
</ul></p><p></p>
SEA SKY SERVICES SARL
Lebanon - Beirut
Required: Minimum 3 years of experience in pricing and quotations at a freight forwarding company in Lebanon. Only candidates who meet this will be considered.
<br>SeaSky Services is a Lebanese freight forwarder handling sea, air, and land freight plus customs clearance. www.seaskyservices.com
<br>
<br>THE ROLE
<br>You own pricing and client care. You source rates, build quotations, send them fast, and stay with the client from first inquiry to delivery.
<br>
<br>WHAT YOU WILL DO
<br>1. Collect buying rates from carriers and agents. Negotiate better ones.
<br>2. Build and send complete quotations for sea, air, and land freight, including local charges and customs clearance.
<br>3. Follow up every quotation until the client decides. No quotation goes silent.
<br>4. Answer client inquiries, update them on shipments, and solve complaints.
<br>5. Coordinate with operations and documentation so client promises are kept.
<br>
<br>WHAT YOU MUST HAVE
<br>1. Minimum 3 years in pricing and quotations at a freight forwarding company in Lebanon. Not negotiable.
<br>2. Solid grasp of Incoterms 2020, Bill of Lading, Air Waybill, and how a freight quotation is built.
<br>3. Fluent Arabic and English. Confident with email and Excel.
<br>
<br>WHAT WE OFFER
<br>Full time role in Beirut. Package includes a fixed salary plus commission. The better you price and close, the more you earn.
<br>
<br>WHO FITS
<br>We hire character first. Your history shows you stay, grow, and keep learning. You want a long career in one company and you welcome change.
<br>
<br>HOW TO APPLY
<br>Send your CV to marketing@lb.seaskyservices.com with subject: Pricing and Customer Service Officer
GSM
Lebanon - Beirut
**Job Vacancy: Telesales / Lead Generation Officer**
<br>
<br>**Company:** GSM Facility Services
<br>**Location:** Zalka, Lebanon
<br>**Department:** Sales / Business Development
<br>
<br>GSM Facility Services is looking for a motivated **Telesales / Lead Generation Officer** to join our team.
<br>
<br>The candidate will be responsible for contacting potential B2B clients, introducing our services, qualifying leads, arranging meetings for the sales team, and following up with prospects.
<br>
<br>**Main Responsibilities:**
<br>
<br>* Contact companies, hospitals, schools, offices, warehouses, malls, and commercial clients
<br>* Introduce GSM Facility Services professionally
<br>* Generate qualified leads and arrange meetings
<br>* Follow up with potential clients by phone, WhatsApp, email, and LinkedIn
<br>* Update the client database and report daily sales activity
<br>* Coordinate with the sales and management team
<br>
<br>**Requirements:**
<br>
<br>* Previous telesales, call center, customer service, or sales experience is preferred
<br>* Strong communication and follow-up skills
<br>* Good phone etiquette and confidence when speaking with clients
<br>* Organized, serious, and target-oriented
<br>* Good computer skills
<br>* English and Arabic are required
<br>
<br>**About the Company:**
<br>GSM Facility Services provides cleaning, security guards, pest control, and facility support services for commercial and institutional clients.
<br>
<br>Website: [www.gsmlebanon.com](http://www.gsmlebanon.com)
<br>
<br>Interested candidates may send their CV to:
<br>**[hr@gsm-lb.com](mailto:hr@gsm-lb.com)**
<br>
<br>Please mention **“Telesales – Zalka”** in the subject line
GlobeMed Group
Lebanon - Beirut
GlobeMed Group, the largest Healthcare Benefits Management company in the MENA region is looking for a Customer Service Coordinator who will handle the administrative certification process related to all international medical claims and to the different products and services at Health Services department.
<br>
<br>Duties & Responsibilities:
<br>
<br> Supports international partners by providing their inbound adherents with the requested services in a timely manner including: access to the GlobeMed local networks, arranging medical evacuations and repatriations, arranging medial and travel assistance services.
<br> Supports GlobeMed operations by providing their outbound adherents with the requested services in a timely manner including: access to the GlobeMed international networks, support with cross border claims, arranging medical evacuations and repatriations, arranging medial and travel assistance services.
<br> File and report IHS claims experience; Create international provider on IHS portal and Manage claim on IHS portal
<br> Following up with customers to ensure service was delivered and address their needs.
<br> Coordinate and following up with GlobeMed departments to ensure services are delivered within acceptable timeframes and quality levels.
<br> Provides information to IHS customers about GlobeMed local and international provider networks as well as products and service offerings.
<br> Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
<br> Maintains case records by updating case information
<br>
<br>Qualifications
<br>
<br>Education:
<br>
<br>Bachelor’s degree in Nursing.
<br>
<br>Experience/Knowledge:
<br>
<br> Basic computer literacy with the ability and willingness to learn and develop knowledge of healthcare insurance and TPA operations.
<br> Previous experience in customer service, call center, healthcare, or a similar service-oriented environment is an advantage.
<br>
<br>Technical Skills/Competencies:
<br>
<br> Customer Orientation: Strong customer-focused approach with the ability to understand and respond to customer needs.
<br> Communication: Professional, empathetic, and patient when dealing with customers, members, and providers.
<br> Phone Skills: Clear and effective communication in a customer service environment.
<br> Attention to Detail: Accurate and meticulous when handling customer information and requests.
<br> Organization: Ability to manage multiple tasks while maintaining service quality and accuracy.
<br> Adaptability & Flexibility: Ability to handle different situations and work schedules based on business requirements.
<br> Language: Fluent in spoken English & Arabic, and French is a plus
Deloitte & Touche (M.E.)
Lebanon - Beirut
<p><h4>About Deloitte:</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Deloitte & Touche Middle East has received numerous awards in recent years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society by building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<h4>Our Shared Values</h4>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Integrity</strong></li>
<li><strong>Outstanding value to markets and clients</strong></li>
<li><strong>Commitment to each other</strong></li>
<li><strong>Strength from cultural diversity</strong></li>
</ul>
<h4>Role summary</h4>
<p>As a Client Engagement Onboarding, you will support end-to-end onboarding for new clients and engagements. Ensure timely setup, required approvals, and risk/compliance clearances by coordinating with Engagement Teams, Growth, Finance, Legal, and Risk/Compliance. Track progress, resolve blockers, and escalate issues to enable compliant delivery.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Run onboarding requests end-to-end (documents, approvals, closure).</li>
<li>Coordinate required clearances (conflicts, business relationships, acceptance/retention, legal, unlimited liability, working-at-risk, DRB).</li>
<li>Track WINs and code openings; maintain daily trackers and provide status updates to leadership.</li>
<li>Monitor SLAs/aging, follow up on delays, and drive faster turnaround.</li>
<li>Support lifecycle tasks (archive closed codes; escalate items >45 days to QRM; flag pricing sheet issues).</li>
<li>Manage stakeholders and remove blockers across teams.</li>
<li>Handle ad hoc operational support as needed.</li>
</ul>
<h4>Skills & tools</h4>
<ul>
<li>Strong Excel/PowerPoint/Outlook; accurate tracking and reporting.</li>
<li>Experience with onboarding/workflow tools (e.g., SRM or similar).</li>
<li>Ability to validate setup requirements and compliance documentation.</li>
<li>Basic analytics (turnaround time, trends, operational metrics).</li>
<li>Detail-oriented, organized, and able to manage multiple requests.</li>
<li>Clear communicator; confident escalating with context and actions.</li>
<li>(Manager) Coach juniors and manage workload/quality.</li>
</ul>
<h4>Qualifications & experience</h4>
<ul>
<li>Preferred background: Business, Finance, Risk/Compliance, Computer Science (or equivalent experience).</li>
<li>Experience levels: Associate 0–2 yrs | Experienced Associate 2–4 yrs | Senior Associate 4–6 yrs | Manager 6–8+ yrs.</li>
</ul>
<h4>Required experience</h4>
<ul>
<li>Client/engagement onboarding or similar operations.</li>
<li>Coordinating compliance checks/clearances (including conflicts).</li>
<li>Working with multiple stakeholders and producing regular status reporting.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Professional services engagement setup/governance experience.</li>
<li>Knowledge of independence/conflicts and client acceptance/retention.</li>
<li>Process improvement (SLAs, automation, dashboards).</li>
<li>Exposure to pricing governance/engagement financial controls.</li>
</ul></p><p></p>
Confidential
Lebanon - Mount Lebanon
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a professional and detail-oriented Customer Service Representative to join our team.</p><p>Key Responsibilities:</p><ul><li>Handle customer inquiries and provide professional after-sales support.</li><li>Coordinate with the sales, production, and installation teams to ensure customer satisfaction.</li><li>Review customer requests and understand technical drawings, furniture specifications, and interior design details.</li><li>Follow up on orders, deliveries, installations, and customer complaints.</li><li>Ensure all customer issues are resolved accurately and in a timely manner.</li></ul><p>Why this role?</p><p>This position requires someone who can understand the technical aspects of furniture and interior design. An Interior Designer, Architect, or someone with relevant industry experience will be better equipped to communicate with customers, interpret drawings and specifications, and provide accurate solutions.</p><p>If you meet the above qualifications and are passionate about delivering exceptional customer service, we would love to hear from you.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><ul><li>Minimum 3 4 years of experience in Customer Service.</li><li>Bachelor's degree in Interior Design, Interior Architecture, Architecture, or a related field is highly preferred.</li><li>Candidates with significant experience in the furniture, interior design, or fit-out industry will also be considered.</li><li>Excellent communication and problem-solving skills.</li><li>Strong attention to detail and ability to manage multiple customer requests.</li><li>Ability to work under pressure and coordinate with different departments.</li></ul><p></p></section>