Embedded Systems Engineer Jobs - Beirut Lebanon
779 Jobs Found
<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em><strong>DHL Global Forwarding</strong> has an opening for an <strong>OFR Export & Import Junior Specialist </strong>in <strong>Beirut, Lebanon. </strong>The Ocean Freight Junior Specialist supports shipment execution activities and acts as a key contact for customers. The role ensures service commitments are met, customer expectations are managed, and operational processes are executed efficiently. The Junior Specialist contributes to profitability through accurate routing, documentation, and invoicing, while maintaining compliance and supporting issue resolution.</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this OFR Export & Import Junior Specialist position </strong></p> <ul> <li>Administer shipment level activities including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Act as Customer first point of contact for shipment information, exception / complaint management and claims</li> <li>Support shipment routing and assignment to ensure customer service commitments are in line with the service promise and profit maximized, while also preparing accurate invoices and supporting documentation, and addressing invoice disputes. Own the profitability of the file.</li> <li>Execute necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Maintain close business relationship with existing clients, identify potential upsell opportunities and achieve a desired level of customer retention</li> <li>Study and resolve issues in day-to-day delivery and contribute to best practices for Ocean Freight Operations focusing on increasing effectiveness and efficiency with the use of the transportation management system.</li> <li>Support performance monitoring of suppliers and propose corrective actions.</li> <li>Participate in PDs and GEMBA activities and share improvement ideas proactively</li> </ul> <p>Other Areas in Ocean Freight Operations:</p> <ul> <li>Assist in transport order creation and/or confirmation, booking optimization, and document preparation.</li> <li>Update Customs shipment information and physical status, resolve customer issues and incidents</li> </ul> <p><strong>Stakeholders</strong></p> <ul> <li>Support and interact primarily with colleagues of own team</li> <li>Communicate information that requires little explanation or interpretation</li> <li>Address task-related issues appropriately to maintain work relationships</li> </ul> <p><strong>Management Responsibility</strong></p> <ul> <li>Individual contributor without direct responsibility for leading others </li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <p><strong>Education Level</strong></p> <ul> <li>Vocational/Specialized/Technical/Certification</li> </ul> <p><strong>Experience Level</strong></p> <ul> <li>less than 2 years</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p></div>
Position Summary:
<br>
<br>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers & agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments.
<br>
<br>
<br>
<br>Primary Duties and Responsibilities:
<br>
<br>Agent & Customer Relationship Management:
<br>
<br>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures
<br>Analyses and evaluates agents/ customers’ requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed
<br>Follows up on agents/ customers’ cases and provides them back with updates on their case when needed
<br>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status
<br>Updates and maintains database and ensures data integrity and accuracy
<br>Engages and handles Customers’ inquiries via live messaging
<br>Supports in incoming cases management
<br>
<br>
<br>Knowledge, Skills, and Abilities
<br>
<br>Qualifications:
<br>
<br>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress)
<br>
<br>
<br>Technical Skills:
<br>
<br>Proficiency in English and Arabic; French is a plus
<br>Proficiency in Microsoft Office
<br>Experience in customer service or any related field
<br>
<br>
<br>Relevant Experience:
<br>
<br>1 - 8 years
<br>
<br>Working hours:
<br>flexibility in working hours is needed
<br>
<br>Key Behavioral Competencies
<br>
<br>Excellent customer service skills
<br>Excellent interpersonal skills
<br>Ability to work on own initiatives
<br>High level of ethics and compliance
<br>Ability to communicate properly and professionally
<br>Ability to build and maintain positive relationships
<br>Excellent organizational skills and attention to detail
Position Summary:
<br>
<br>Responsible for delivering high customer service quality to OMT customers and agents, analysing their needs and keeping them abreast of OMT services. Accountable for ensuring high customer satisfaction by providing prompt, efficient and courteous service to OMT customers & agents through solving their cases, answering their queries, participating in surveys and reporting problems to concerned departments.
<br>
<br>
<br>
<br>Primary Duties and Responsibilities:
<br>
<br>Agent & Customer Relationship Management:
<br>
<br>Handles incoming calls from customers with high professionalism by resolving their problems, answering their questions or providing them with information following Contact Center procedures
<br>Analyses and evaluates agents/ customers’ requests; gathers needed data and case details and reports or escalates case to the concerned department by email when needed
<br>Follows up on agents/ customers’ cases and provides them back with updates on their case when needed
<br>Maintains accurate records and profiles for all agents/ customers and their cases whether seeking for information or submitting a complaint; updates system continuously along with case status
<br>Updates and maintains database and ensures data integrity and accuracy
<br>Engages and handles Customers’ inquiries via live messaging
<br>Supports in incoming cases management
<br>
<br>
<br>Knowledge, Skills, and Abilities
<br>
<br>Qualifications:
<br>
<br>University Degree in Business Administration, Marketing, Public Relations or equivalent (can be in progress)
<br>
<br>
<br>Technical Skills:
<br>
<br>Proficiency in English and Arabic; French is a plus
<br>Proficiency in Microsoft Office
<br>Experience in customer service or any related field
<br>
<br>
<br>Relevant Experience:
<br>
<br>1 - 3 years
<br>
<br>Working hours:
<br>flexibility in working hours is needed
<br>
<br>Key Behavioral Competencies
<br>
<br>Excellent customer service skills
<br>Excellent interpersonal skills
<br>Ability to work on own initiatives
<br>High level of ethics and compliance
<br>Ability to communicate properly and professionally
<br>Ability to build and maintain positive relationships
<br>Excellent organizational skills and attention to detail
Accounts Payable:
<br> Codes, verify Purchase invoice, purchase orders, and all necessary document
<br>related to purchasing, make sure all vendor invoices correctly applied, (track
<br>related expenses or item charges such freight, transportation…)
<br> Update vendor files by collect legal data from procurement department, check
<br>and request the necessary financial certificate VAT or MOF to complete file and
<br>make sure to record properly in system.
<br> Ensures timely disbursement of funds, credit facility with supply chain.
<br>Credit & Payment:
<br> Researches and assists in establishing credit limits for new vendors.
<br> Tracks payables and makes payment calls, emails and all related coordinates.
<br> Enters debits/credits, resolves billing/payment discrepancies and works with
<br>other Department to ensure timely rebilling. • Reconcile payables on monthly
<br>basis with supporting documents as statement of account from vendor.
<br> Prepare payment documents with supporting and submit to management (with
<br>all necessary documentation)
<br> Reconcile payables on quarterly basis with supporting documents as statement
<br>of account from vendor and deliver to superior with all necessary clarifications.
<br>II ‐ General Accounting:
<br>• Reconciles payment executed with Senior and treasurer to avoid errors
<br>weekly basis
<br>• Prepares weekly report to be updated accordingly submitted to higher
<br>management transfers/ payment cash.
<br>• Compiles information and prepares spreadsheets to assist Controller,
<br>audit stock and assets verification on ground and any needed internal
<br>and external statement preparations.
<br>• maintain proper filing for the above tasks, clear and accessible to
<br>colleague in accounting.
<br>• Tracks company.
<br>EDUCATION/EXPERIENCE:
<br>Associate's degree (A. A.) or equivalent from two‐year college or technical
<br>school; or equivalent
<br>One or two years related experience and/or training; or equivalent
<br>combination of education and experience.
<br> SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS ETC:
<br> Excellent written and oral communications skills.
<br> Ability to effectively present information in one‐on‐one and small group
<br>situations to vendors, clients, and other employees of the organization.
<br> Excellent mathematical skills; ability to compute rate, ratio, and percent and to
<br>draw and interpret bar graphs a plus.
<br> Excellent organization skills
Accounts Payable:
<br> Codes, verify Purchase invoice, purchase orders, and all necessary document
<br>related to purchasing, make sure all vendor invoices correctly applied, (track
<br>related expenses or item charges such freight, transportation…)
<br> Update vendor files by collect legal data from procurement department, check
<br>and request the necessary financial certificate VAT or MOF to complete file and
<br>make sure to record properly in system.
<br> Ensures timely disbursement of funds, credit facility with supply chain.
<br>Credit & Payment:
<br> Researches and assists in establishing credit limits for new vendors.
<br> Tracks payables and makes payment calls, emails and all related coordinates.
<br> Enters debits/credits, resolves billing/payment discrepancies and works with
<br>other Department to ensure timely rebilling. • Reconcile payables on monthly
<br>basis with supporting documents as statement of account from vendor.
<br> Prepare payment documents with supporting and submit to management (with
<br>all necessary documentation)
<br> Reconcile payables on quarterly basis with supporting documents as statement
<br>of account from vendor and deliver to superior with all necessary clarifications.
<br>II ‐ General Accounting:
<br>• Reconciles payment executed with Senior and treasurer to avoid errors
<br>weekly basis
<br>• Prepares weekly report to be updated accordingly submitted to higher
<br>management transfers/ payment cash.
<br>• Compiles information and prepares spreadsheets to assist Controller,
<br>audit stock and assets verification on ground and any needed internal
<br>and external statement preparations.
<br>• maintain proper filing for the above tasks, clear and accessible to
<br>colleague in accounting.
<br>• Tracks company.
<br>EDUCATION/EXPERIENCE:
<br>Associate's degree (A. A.) or equivalent from two‐year college or technical
<br>school; or equivalent
<br>One or two years related experience and/or training; or equivalent
<br>combination of education and experience.
<br> SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS ETC:
<br> Excellent written and oral communications skills.
<br> Ability to effectively present information in one‐on‐one and small group
<br>situations to vendors, clients, and other employees of the organization.
<br> Excellent mathematical skills; ability to compute rate, ratio, and percent and to
<br>draw and interpret bar graphs a plus.
<br> Excellent organization skills.
<br>Minimum 2 - 3 years' experience
<p>The overall scope of this role is to ensure that Hotel Inventory Stores are correctly maintained and controlled.</p><p>Responsible for following and understanding all Kempinski Policies & Procedures.</p><p>Responsible for behaving in a professional and harmonious manner and following the Kempinski code of conduct.</p><p>Responsible for entering issued goods into the system when necessary.</p><p>Responsible for maintaining proper labeling of items including name and dates, as well as the corresponding par levels.</p><p>Responsible for issuing goods in a timely manner against the corresponding authorized requisition.</p><p>Responsible for inventories of storerooms within the stipulated guidelines</p><p>Responsible for alerting supervisor on dead or slow moving stock.</p><p>Responsible for reviewing and recording any goods issued after hours.</p><p>Responsible for ensuring that all storerooms are locked, supervised, organized, and clean at all times.</p><p>Responsible for performing any additional duties assigned by Management and assisting in other areas of Cost Control as needed.</p><p>Responsible for communicating with supervisor on any discrepancies or other potential problems.</p><p>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 1 year working experience in this position</li><li>College/University or equivalant</li><li>All goods received are labeled and verified.</li><li>Items are stored correctly and maintained in a safe, sanitary and organized storage</li><li>Store requisitions are only issued with authorized request forms.</li><li>Ability to operate computer and mechanical equipment</li><li>Proficiency in Excel and Word</li><li>Experience in respective computer software is a plus</li><li>Knowledge of materials handling, quality control and local regulation</li><li>To safeguard the financial integrity and stability of the hotel and minimize any exposure to potential risks.</li><li>To receive, store, and issued goods following the established procedures.</li><li>Ability to handle high volume with attention to detail</li><li>Excellent written and verbal communication skills</li><li>An ability to establish and retain effective working relationships with hotel staff and clients/vendors</li><li>Strong organizational and time management skills</li><li>Applies a professional, confidential and ethical approach at all times</li><li>Works in a safe, prudent and organized manner</li><li>Straightforward</li><li>Flexible and reliable</li><li>Energetic</li><li>Tolerant and open minded</li><li>Works well under pressure</li><li>Local Language</li><li>English Language</li><li>Lebanese</li></ul>
<p><h4>About Infoquest</h4>
<p>At Infoquest, we believe that better decisions shape better futures. We are an expert network firm on a mission to empower consultants, investors, and corporate strategists with the insights they need when they need them. By combining a research-first methodology, cutting-edge technology, and a robust compliance framework, we custom-source subject matter experts who deliver targeted, on-demand knowledge.</p>
<p>As part of the Infoquest family, you’ll be joining a fast-growing startup culture at the heart of the GCC knowledge economy. This is not just a job; it’s an opportunity to help shape one of the most trusted and innovative knowledge-sharing platforms in the Middle East.</p>
<h4>Why we exist</h4>
<p>In today’s world, decisions can’t wait. Investment funds, corporations, consultancies, and startups rely on us when time is limited and the stakes are high. Whether it’s a multi-million-dollar investment or a bold business strategy, we connect clients with the industry specialists whose expertise can make all the difference.</p>
<p>Our role is simple but powerful: we make inaccessible knowledge accessible fast.</p>
<h4>The associate journey</h4>
<p>As an Associate, you’ll be at the center of this mission. Think of yourself as the bridge between brilliant clients and the industry experts who hold the keys to crucial insights.</p>
<p>Your journey begins with hands-on training in expert sourcing, cold calling, outreach, and negotiation. On a day-to-day basis, you’ll be driving outreach efforts, making calls, sending emails, and engaging professionals across industries. Hitting daily and monthly KPIs will be a core part of your role, and your performance directly translates into financial rewards. With our lucrative bonus structure, high achievers have the ability to double or even exceed their base salary through consistent results.</p>
<p>This isn’t a back-office role. You’ll be on the phone, in your inbox, and at the forefront of sourcing experts, making sure every client request is answered quickly and effectively. Along the way, you’ll sharpen your communication skills, build resilience, develop emotional intelligence, and strengthen key sales skills such as persuasion, negotiation, and influencing people from all walks of life.</p>
<h4>What you’ll do</h4>
<ul>
<li><strong>Get smart on new markets:</strong> Quickly understand industries, trends, and client needs. Learn how to absorb information fast and translate it into effective sourcing strategies.</li>
<li><strong>Expert sourcing:</strong> Use LinkedIn, databases, and online tools to identify and source experts across industries. Be resourceful and creative in finding the right people who can deliver real impact.</li>
<li><strong>Initial outreach:</strong> Contact potential experts through cold calls, emails, and messages. Build confidence, resilience, and the ability to capture someone’s attention in the first few seconds, developing real sales skills in the process.</li>
<li><strong>Convincing and negotiation:</strong> Persuade and engage experts by building trust, handling objections, and securing participation in projects. Apply emotional intelligence by adapting your tone, reading people, and connecting with them authentically, the same core abilities found in successful sales roles.</li>
<li><strong>Qualification:</strong> Conduct screening calls to assess expertise and fit. Develop your ability to ask the right questions, evaluate answers, and ensure relevance while creating a positive experience for the expert.</li>
<li><strong>Compliance and data security:</strong> Handle sensitive client and expert information responsibly, always adhering to Infoquest’s policies and industry regulations.</li>
<li><strong>KPI achievement:</strong> Consistently work toward daily and monthly targets around calls, outreaches, and expert confirmations. Performance-based bonuses reward Associates who achieve and exceed their KPIs.</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>0–4 years of professional experience. Whether you’re a fresh graduate or an early-career professional, this role is built for ambitious talent ready to grow fast.</li>
<li>Strong command of English with excellent writing and communication skills.</li>
<li>Time management and organizational skills to handle multiple projects at once.</li>
<li>A proactive, collaborative mindset with the ability to thrive in a fast-paced environment.</li>
<li>A personal match with our values: Excellence, Results, Adaptability, Collaboration, High Performance, and Integrity.</li>
</ul>
<h4>Bonus points if you have</h4>
<ul>
<li>Relevant internships or experience in business, consulting, or commercial fields.</li>
<li>An entrepreneurial spirit with a passion for building and creating.</li>
<li>Fluency in Arabic and/or French.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>A competitive salary, company merchandise, and the chance to grow with a high-speed startup.</li>
<li>Clear career progression and access to learning and development programs.</li>
<li>High bonus scheme: ability to double (or more) base salary with a lucrative incentive structure.</li>
<li>A vibrant workspace in the Beirut Digital District.</li>
<li>Team events, dinners, and bonding activities that make work more fun.</li>
</ul>
<h4>Our interview process</h4>
<ul>
<li>Initial screening interview</li>
<li>Case study interview</li>
<li>In-person interview and meet the team</li>
<li>Offer call</li>
</ul>
<h4>A note from us</h4>
<p>At Infoquest, diversity is our strength. We’re committed to creating a workplace that is fair, equitable, and welcoming for everyone regardless of race, ethnicity, or background.</p>
<p>“Don’t worry if you don’t match every requirement. What matters most is your drive, potential, and willingness to learn.”</p></p><p></p>
<p><h4>About Infoquest</h4>
<p>At Infoquest, we believe that better decisions shape better futures. We are an expert network firm on a mission to empower consultants, investors, and corporate strategists with the insights they need when they need them. By combining a research-first methodology, cutting-edge technology, and a robust compliance framework, we custom-source subject matter experts who deliver targeted, on-demand knowledge.</p>
<p>As part of the Infoquest family, you’ll be joining a fast-growing startup culture at the heart of the GCC knowledge economy. This is not just a job; it’s an opportunity to help shape one of the most trusted and innovative knowledge-sharing platforms in the Middle East.</p>
<h4>Why we exist</h4>
<p>In today’s world, decisions can’t wait. Investment funds, corporations, consultancies, and startups rely on us when time is limited and the stakes are high. Whether it’s a multi-million-dollar investment or a bold business strategy, we connect clients with the industry specialists whose expertise can make all the difference.</p>
<p>Our role is simple but powerful: we make inaccessible knowledge accessible fast.</p>
<h4>The associate journey</h4>
<p>As an Associate, you’ll be at the center of this mission. Think of yourself as the bridge between brilliant clients and the industry experts who hold the keys to crucial insights.</p>
<p>Your journey begins with hands-on training in expert sourcing, cold calling, outreach, and negotiation. On a day-to-day basis, you’ll be driving outreach efforts, making calls, sending emails, and engaging professionals across industries. Hitting daily and monthly KPIs will be a core part of your role, and your performance directly translates into financial rewards. With our lucrative bonus structure, high achievers have the ability to double or even exceed their base salary through consistent results.</p>
<p>This isn’t a back-office role. You’ll be on the phone, in your inbox, and at the forefront of sourcing experts, making sure every client request is answered quickly and effectively. Along the way, you’ll sharpen your communication skills, build resilience, develop emotional intelligence, and strengthen key sales skills such as persuasion, negotiation, and influencing people from all walks of life.</p>
<h4>What you’ll do</h4>
<ul>
<li><strong>Get smart on new markets:</strong> Quickly understand industries, trends, and client needs. Learn how to absorb information fast and translate it into effective sourcing strategies.</li>
<li><strong>Expert sourcing:</strong> Use LinkedIn, databases, and online tools to identify and source experts across industries. Be resourceful and creative in finding the right people who can deliver real impact.</li>
<li><strong>Initial outreach:</strong> Contact potential experts through cold calls, emails, and messages. Build confidence, resilience, and the ability to capture someone’s attention in the first few seconds, developing real sales skills in the process.</li>
<li><strong>Convincing and negotiation:</strong> Persuade and engage experts by building trust, handling objections, and securing participation in projects. Apply emotional intelligence by adapting your tone, reading people, and connecting with them authentically, the same core abilities found in successful sales roles.</li>
<li><strong>Qualification:</strong> Conduct screening calls to assess expertise and fit. Develop your ability to ask the right questions, evaluate answers, and ensure relevance while creating a positive experience for the expert.</li>
<li><strong>Compliance and data security:</strong> Handle sensitive client and expert information responsibly, always adhering to Infoquest’s policies and industry regulations.</li>
<li><strong>KPI achievement:</strong> Consistently work toward daily and monthly targets around calls, outreaches, and expert confirmations. Performance-based bonuses reward Associates who achieve and exceed their KPIs.</li>
</ul>
<h4>What we’re looking for</h4>
<ul>
<li>0–4 years of professional experience. Whether you’re a fresh graduate or an early-career professional, this role is built for ambitious talent ready to grow fast.</li>
<li>Strong command of English with excellent writing and communication skills.</li>
<li>Time management and organizational skills to handle multiple projects at once.</li>
<li>A proactive, collaborative mindset with the ability to thrive in a fast-paced environment.</li>
<li>A personal match with our values: Excellence, Results, Adaptability, Collaboration, High Performance, and Integrity.</li>
</ul>
<h4>Bonus points if you have</h4>
<ul>
<li>Relevant internships or experience in business, consulting, or commercial fields.</li>
<li>An entrepreneurial spirit with a passion for building and creating.</li>
<li>Fluency in Arabic and/or French.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>A competitive salary, company merchandise, and the chance to grow with a high-speed startup.</li>
<li>Clear career progression and access to learning and development programs.</li>
<li>High bonus scheme: ability to double (or more) base salary with a lucrative incentive structure.</li>
<li>A vibrant workspace in the Beirut Digital District.</li>
<li>Team events, dinners, and bonding activities that make work more fun.</li>
</ul>
<h4>Our interview process</h4>
<ul>
<li>Initial screening interview</li>
<li>Case study interview</li>
<li>In-person interview and meet the team</li>
<li>Offer call</li>
</ul>
<h4>A note from us</h4>
<p>At Infoquest, diversity is our strength. We’re committed to creating a workplace that is fair, equitable, and welcoming for everyone regardless of race, ethnicity, or background.</p>
<p>“Don’t worry if you don’t match every requirement. What matters most is your drive, potential, and willingness to learn.”</p></p><p></p>
<div> <p><br></p></div><div><div>
</div>
<div>
<p> <strong>Role Summary and Impact</strong> </p>
<ul>
<li>Drive best-in-class campaign activation, ensuring optimization and reporting are done frequently and according to best practice documents.</li>
<li>Leverage data analysis capabilities to gain actionable insights, enhancing strategy and client outcomes.</li>
<li>Demonstrate strong hands-on experience in <strong>Google Ads</strong>, including campaign setup, optimization, keyword research, audience targeting, bidding strategies, and performance analysis.</li>
<li>Be proficient in using <strong>Google Keyword Planner, Google Ads Editor</strong>, and other campaign management tools to efficiently build, manage, and scale campaigns.</li>
<li>Adopt a continual <em>test and learn</em> approach to all performance marketing activities, developing A/B tests and sharing results with the wider team.</li>
<li>Master our internal processes and provide consistent, effective support to senior team members.</li>
<li>Keep up to date with the latest digital marketing developments.</li>
<li>Ensure client satisfaction by focusing on high-quality deliverables, effective communication, and adherence to service level agreements (SLAs).</li>
<li>Cultivate a culture of continuous improvement by sharing best practices and insights across the team.</li>
</ul>
<p> <strong>Skills and Experience</strong> </p>
<p>At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values:</p>
<ul>
<li> <strong>Be Extraordinary</strong> by Leading Collectively to Inspire transformational Creativity.</li>
<li> <strong>Create an Open environment</strong> by Balancing People and Client Experiences and Cultivating Trust.</li>
<li> <strong>Lead Optimistically</strong> by Championing Growth and Development to Mobilize the Enterprise.</li>
</ul>
<p> <strong>Requirements:</strong> </p>
<ul>
<li>Minimum of 2 years of experience in performance marketing, not only executing in-platform but also optimizing to a sales/revenue KPI.</li>
<li>Strong experience with Google Ads, including Search campaigns, keyword strategy, campaign structure, bidding, optimization, Google Ads Editor, and Keyword Planner.</li>
<li>Experience across major digital advertising platforms including Google, Meta, TikTok, Snapchat, LinkedIn, and X (Twitter).</li>
<li>Familiarity with GA4 and campaign measurement principles is a plus.</li>
<li>Collaborative team player approach.</li>
<li>Ability to deliver high-quality work leading to positive client outcomes.</li>
<li>Attention to detail and highly organized.</li>
<li>Deep understanding of the digital ecosystem, tracking tech stack, and measurement.</li>
</ul>
<p><br></p></div></div>
Job Summary:
<br>
<br>The Receptionist serves as the welcoming face of the gym, ensuring all members and visitors
<br>
<br>feel valued and well-assisted from the moment they arrive. This role combines hospitality,
<br>
<br>administrative efficiency, and attention to detail by greeting members warmly, managing
<br>
<br>registrations, and processing payments.
<br>
<br>I. Duties and Responsibilities:
<br>
<br>1. Welcome and greet all members and visitors in a professional, friendly
<br>
<br>manner
<br>
<br> Stand or sit upright, maintain eye contact, and smile when greeting members. Use members’ names, when possible, to create a personalized experience. Provide support to all members’ inquiries and guide them
<br>
<br>2. Register new members and manage membership renewals
<br>
<br> Guide new members through the registration process, ensuring processes are
<br>
<br>completed accurately. Verify and input member details into the system, maintaining accuracy and
<br>
<br>confidentiality. Explain membership packages, promotions, and benefits clearly.
<br>
<br>3. Handle cash and process transactions accurately
<br>
<br> Process payments for memberships, products, or services through cash, card, or
<br>
<br>digital methods. Issue receipts and update payments. Follow proper cash-handling procedures, including daily balancing and
<br>
<br>reconciliation. Report any discrepancies or errors to the manager immediately.
<br>
<br>4. Maintain a clean, organized, and professional reception area
<br>
<br> Keep the desk surface tidy and organized
<br>
<br> Ensure the area around the reception is clean and welcoming at all times.
<br> Report any facility maintenance issues to the appropriate department promptly.
<br>
<br>II. Required Competencies:
<br> Empathy and patience: especially when handling complaints or frustration.
<br> Teamwork: Quite relevant in a gym environment. Ability of the team as a whole to streamline and optimize the customer’s experience.
<br> Communication and problem solving: The ability to convey information in a concise and clear manner- both verbally and non-verbally which would directly contribute in preventing and/or efficiently tackling and treating problems.
<br> Accountability: Fostering a work environment based on transparency and clearly defined roles and responsibilities, which would have a direct positive
<br>impact on the work culture.
<br> Creativity and Adaptability: The ability to think out of the box and adapt to new ways of doing.
<br> Customer Centricity: Having the proper mindset, focus and drive in order to be continuously aware of customer trends, shifts, needs and expectations
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Aihom / Istikbal Moukalis Branch is hiring a Sales Associate</p><p>Position Title: Sales Associate</p><p>Department: Retail Sales</p><p>Reports To: Branch Manager</p><p>Job Category: Entry Level</p><p>Timing:</p><p>AM Shift: 09 AM till 06 PM.</p><p>PM Shift: 11 AM till 08 PM</p><p>1 hour lunch break,</p><p>1 Day off per week</p><p>Position Summary: The perfect candidate should be able to greet and serve customers well, work within a team and assist in showroom duties. Communicating with customers during and after visits, as well as provide exceptional customer service by assisting with furnishing houses by the appropriate measurements and sizes given.</p><p>Duties and Responsibilities</p><ul><li>Greets customer on sales floor.</li><li>Customer service management. Provide customer service to all customers and assist them.</li><li>Creating and entering new customers on the tablet.</li><li>Creating sales quotations on the tablet</li><li>Present, promote and sell products/services using solid arguments to existing and prospective customers</li><li>Following up with customers after their visit.</li><li>Making sure the showroom is up to standards as well as completing the daily showroom checklist.</li><li>Assist with the seasonal inventories.</li><li>Implements displays for window and interior as directed by Visual Merchandising.</li><li>Pricing the showroom.</li><li>Checking the missing items in the showroom</li><li>Ordering new items.</li><li>Order barcodes for accessories.</li><li>Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings.</li><li>Discuss size and measurements for the customer, as well as taking sizes for specific items in front of the customer.</li><li>Unrolls bolts of curtains and carpets to display assortment of fabrics to customer</li><li>Close deals with customers and walk them out to the door.</li><li>Communicates for delivery of items to customer.</li><li>Check the condition of the items before delivering it to the customers.</li><li>Training new team, along with following up with their induction + orientation.</li><li>Abide by Company internal rules as well as team spirit.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Continuously improve through customer feedback</li><li>Meets pre-set monthly, quarterly and yearly sales targets.</li><li>Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.</li><li>Reports based on management needs and requests.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong communication skills, both written and oral.</li><li>Excellent selling and negotiation skills</li><li>Prioritizing, time management and organizational skills</li><li>Ability to gain immediate credibility with customers</li><li>High sense of proper customer service standards</li><li>Analytical and Meeting targets abilities</li><li>Knowledge of the furniture business</li></ul><p></p></section>
Our client, a Beirut-based business consultancy with over a decade in the market, helps Lebanese companies cut their fixed costs, stay compliant as regulations tighten, and qualify for contracts that demand international certification. Alongside these recurring professional services, the company distributes a digital subscription product with strong demand in the hospitality and retail sector - a fast, easy sell that opens doors.
<br>
<br>We are recruiting on their behalf an experienced sales leader to run their go-to-market as a part-time consultant.
<br>
<br>THE ENGAGEMENT: 3-month project (renewable), 1-2 hours per day remote plus one weekly meeting at the client's Beirut office. Fixed monthly fee of USD 1,000-1,500 depending on phase, paid against clear milestones. On top of the fixed fee: a commission on every deal closed, plus remunerated in-person market visits when needed. With an active sales team across four service lines, the upside is real and uncapped - the better your team performs, the more you earn. Full commission structure disclosed at interview stage.
<br>
<br>YOU WILL:
<br>- Build the sales & marketing plan across four service lines - from recurring professional retainers to a quick-win digital subscription product
<br>- Help recruit and then lead a small field sales team (2-3 people) with daily 15-minute virtual stand-ups
<br>- Set KPIs, run the pipeline, and deliver a professional weekly report with numbers and graphs
<br>- Coordinate between the sales team and the technical units so offers go out fast
<br>- Meet the partner weekly in person; conduct remunerated in-person market visits when needed
<br>
<br>YOU HAVE:
<br>- 7+ years in B2B sales or sales management in Lebanon
<br>- A track record selling services to business owners and SMEs (consulting, insurance, software, banking, certification, or similar)
<br>- Experience managing salespeople with KPIs and reporting discipline
<br>- Availability of 1-2 hours daily, and you live in or near Beirut
<br>- Fluent Arabic and English
<br>
<br>This role suits a senior sales professional who wants a serious side engagement with real upside, or an independent consultant building a fractional portfolio. Apply with your CV and a short note: what is the largest B2B service deal you have personally closed, and how?
<p>Reporting & Location The Team Lead SSC GL reports to the EMEA Record to Report Manager. The role is located in Beirut, Lebanon. Mission As the SSC GL Team Lead, you will be responsible for overseeing the EMEA Shared Service Center General Ledger team located in Lebanon. You will play a pivotal role in transforming our financial operations, driving continuous improvement, and ensuring compliance with established policies and procedures while maintaining the deadlines. You will assist the EMEA Record to Report Manager with ad hoc tasks with focus on digitalization, optimization and process improvements You will work closely together with the SSC GL Team Lead based in Belgium.</p><p>Main Accountabilities</p><p>Team leadership and development:</p><ul><li>Recruit, onboard and train qualified team members</li><li>Establish clear performance expectations & provide ongoing coaching</li><li>Foster a positive and collaborative work environment, encouraging teamwork and professional growth among team members, and sharing best practices and knowledge</li><li>Key expert in D365 in order to provide support to the team members in any system issues and to organize correct testing in Microsoft D365 F&O.</li></ul><p>Process Optimization</p><ul><li>Identify areas for automation that enhance process efficiency</li><li>Identify opportunities for process optimization, cost reduction and increased service quality</li><li>Lead and support continuous improvement initiatives, encouraging a culture of innovation and efficiency</li><li>Participate in different kind of projects (RPA, Onestream implementations, PowerApps/Power Automate, Set up PowerBI Dashboards), M&A integration and ERP migrations;</li></ul><p>Compliance And Risk Management</p><ul><li>Ensure compliance with relevant accounting principles, policies, and regulatory requirements in all RTR activities.</li><li>Collaborate with internal and external audit and finance teams to address any compliance or risk-related issues</li><li>Develop and implement controls to safeguard financial data and mitigate risks</li></ul><p>General Ledger</p><ul><li>Monitoring and report on the team s KPI s</li><li>Ensure accurate, consistent, standard and timely GL process execution, including but not limited to , follow-up & review of reconciliation activities for balance sheet accounts, follow-up & review of journals and calculations according to the AFEM, and execution of checks on the correctness of the postings and reconciliations.</li><li>Assist in the monthly analysis and review of the balance sheet and aged items.</li><li>Assist in the monthly closing checks to ensure proper presentation of the balance sheet</li><li>Perform all monthly activities within agreed deadlines.</li><li>Review financial data from newly acquired entities in preparation of the ERP migration.</li><li>Other occurring or necessary activities to improve the SSC process (including, for example, system changes).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Skills and qualifications:</p><ul><li>Bachelor s or Master s degree in Finance/Accounting (strong knowledge of IFRS).</li><li>Minimum 2 3 years of experience in R2R or Shared Services.</li><li>Ownership, leadership and cross-functional collaboration</li><li>Leadership without authority</li><li>Conflict resolution and diplomacy</li><li>Coaching and mentoring</li><li>Strategic thinking and process awareness</li><li>Strong stakeholder management</li><li>Delivery of qualitative and reliable output;</li><li>Hands on mentality with flexibility regarding job duties and scope of work</li><li>Enthusiasm</li></ul>
<p><h4>Description</h4>
<p>Aspire Software is looking for a Customer Support Representative to join our team in Lebanon.</p>
<p>Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p>
<h4>Role overview</h4>
<p>We're looking for a Customer Support Specialist to be the front line for our merchants and ISV (Independent Software Vendor) partners. You'll be the first point of contact when something isn't working — a transaction issue, an onboarding question, a statement discrepancy — and you'll own it from first response to resolution. This is a great role for someone who's detail-oriented, calm under pressure, and genuinely enjoys solving problems for people.</p>
<h4>What you'll do</h4>
<ul>
<li>Respond to merchant and partner inquiries via email, phone, and chat in a timely, professional, and empathetic manner</li>
<li>Troubleshoot payment processing issues, including failed transactions, settlement/deposit questions, and terminal or gateway connectivity problems</li>
<li>Assist merchants with onboarding and boarding-related questions, escalating processor issues (e.g., Adyen) where needed</li>
<li>Support dispute and chargeback inquiries, guiding merchants through documentation and response requirements</li>
<li>Track and manage support tickets to resolution using our internal ticketing/CRM tools, maintaining accurate case notes</li>
<li>Identify patterns in recurring issues and flag them to Product and Operations for longer-term fixes</li>
<li>Collaborate cross-functionally with Product, Engineering, and Sales teams to resolve complex or escalated issues</li>
<li>Maintain and contribute to internal knowledge base articles and merchant-facing help documentation</li>
<li>Meet or exceed team SLAs for response time, resolution time, and customer satisfaction</li>
</ul>
<h4>Requirements</h4>
<h4>What we're looking for</h4>
<ul>
<li>1–3 years of experience in customer support, client services, or a similar role — payments, fintech, or SaaS experience is a strong plus</li>
<li>Excellent written and verbal communication skills; able to explain technical concepts in plain language</li>
<li>Strong problem-solving instincts and comfort navigating ambiguity</li>
<li>Experience with CRM/ticketing platforms (e.g., HubSpot, Zendesk, Intercom) preferred</li>
<li>Basic understanding of payment processing concepts (transactions, settlements, chargebacks) is a plus — we'll train the rest</li>
<li>Highly organized, with the ability to manage multiple open cases simultaneously</li>
<li>A customer-first mindset paired with the judgment to know when to escalate</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Familiarity with Adyen, Stripe, or other payment processor/PSP ecosystems</li>
<li>Experience supporting software partners (ISVs) rather than just end consumers</li>
<li>Exposure to healthcare, legal, or professional services verticals</li>
</ul></p><p></p>
Job Summary
<br>The Customer Service Representative is the primary point of contact between the club and its members. This role ensures a service-driven, member-focused culture by actively listening to member needs, coordinating timely follow-up, and maintaining a consistently positive experience across all communication channels.
<br>I. Duties and Responsibilities
<br>Member Communication & Support
<br>• Serve as the first point of contact for members across all communication channels — in person, by phone, and via digital platforms.
<br>• Listen attentively to member feedback, concerns, and requests, ensuring every interaction is handled with empathy, professionalism, and a genuine desire to help.
<br>• Handle member complaints, feedback, and experience-related cases with composure and a solution-oriented mindset.
<br>• Cover member inquiries when the relevant team member is unavailable, ensuring no member concern goes unaddressed.
<br>Follow-Up & Member Satisfaction
<br>• Proactively reach out to members to check in on their experience, particularly at key moments in their membership journey.
<br>• Follow up after reported issues to confirm resolution and ensure the member's satisfaction has been restored.
<br>• Escalate unresolved or recurring concerns to the appropriate team member or manager with full context and documentation.
<br>• Coordinate with the administrator and follow up with members who have due payments
<br>Feedback Monitoring & Reporting
<br>• Document all member interactions and feedback in the designated system to ensure accurate tracking and accountability.
<br>• Monitor feedback patterns over time, identifying recurring themes and translating them into actionable insights.
<br>• Prepare periodic feedback summaries and contribute to team discussions on service improvement.
<br>• Conduct member satisfaction surveys periodically to gather structured feedback on the overall gym experience.
<br>Team Contribution & Service Culture
<br>• Foster a member-centric mindset across the team through daily interactions, coaching, and knowledge sharing.
<br>• Share member compliments and positive feedback to reinforce service standards and build team morale.
<br>• Propose service training topics and process improvements based on real interaction patterns.
<br>• Collaborate closely with the Administrator, interchanging roles when operational needs require it.
<br>II. Required Competencies
<br>• Empathy & Patience: The ability to remain calm, kind, and composed — particularly when handling frustration, complaints, or sensitive member situations.
<br>• Customer Centricity: A genuine mindset and drive to continuously understand member needs, expectations, and shifts in behavior.
<br>• Communication & Problem Solving: The ability to convey information clearly and concisely — both verbally and non-verbally — in a way that prevents issues from escalating and resolves them efficiently when they do.
<br>• Accountability: Owning every interaction from start to finish — ensuring nothing is left open, undocumented, or unresolved without a clear next step.
<br>• Teamwork: A collaborative instinct that recognizes the CSR's role as part of a wider service team — not a standalone function.
<br>• Creativity & Adaptability: The ability to handle unexpected situations, adjust communication style to different member personalities, and find solutions that the standard script doesn't cover.
<br>
<br>
<br>This job description is a guide to the nature of the work and is not an exhaustive list of duties. The post-holder will be expected to adapt to the changing needs of the business and perform other duties as reasonably requested
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions.</p>
<h4>Business Unit Overview</h4>
<p>As a Tax Associate, you will contribute to tax compliance and advisory engagements, assist in preparing corporate tax returns and calculations, payroll and social security calculations, value-added tax and support research on tax legislation and regulatory developments. You will work alongside experienced professionals, gaining hands-on experience in a dynamic and evolving tax environment. You are expected to have strong technical tax expertise, hands-on experience in Lebanese corporate tax compliance and advisory and a solid accounting or tax academic background.</p>
<h4>How you’ll contribute</h4>
<ul>
<li>Support the preparation and review of corporate income tax, withholding tax, and VAT returns, calculations, and filings in line with applicable tax laws and regulations.</li>
<li>Assist in delivering tax advisory services across corporate tax, withholding tax, and VAT matters, including technical research and analysis.</li>
<li>Prepare technical tax memos, reports, and supporting documentation for client engagements.</li>
<li>Support responses to tax authority queries, audits, and assessments related to corporate tax, withholding tax, and VAT.</li>
</ul>
<h4>What you’ll bring</h4>
<p><strong>Technical skills</strong></p>
<p><strong>Must have</strong></p>
<ul>
<li>Prior experience in a professional services environment (audit, tax, advisory).</li>
<li>Strong accounting skills, including the ability to read and interpret financial statements, trial balances, transactional flows, profit and loss analyses, and cash flow movements.</li>
<li>Good understanding of Lebanese corporate tax compliance processes, including returns, filings, and statutory deadlines. Strong attention to detail and accuracy in tax filings.</li>
<li>Ability to prepare corporate tax computations and reconciliations based on accounting data.</li>
<li>Experience in tax research and interpretation, with the ability to understand how legislation applies in practice and prepare summaries, alerts, and client-ready explanations.</li>
<li>Proficiency in Microsoft Excel (pivot tables, tax computations, reconciliations, data analysis).</li>
<li>Ability to use AI-based tools for tax computations, report drafting, and research efficiency.</li>
<li>Ability to communicate technical matters clearly and concisely to internal teams and clients.</li>
<li>A proactive mindset with the ability to identify issues early and flag risks.</li>
</ul>
<p><strong>Good to have</strong></p>
<ul>
<li>Knowledge of double tax treaties and familiarity with OECD guidelines.</li>
<li>Experience working with multiple clients and managing competing deadlines.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviors of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
Job Purpose
<br>
<br>Responsible for developing, implementing and monitoring strategic and tactical marketing programs, innovative winning growth strategies and plans that will result in achieving superior brand and sales performance and substantial local and international growth for a specific line of products
<br>
<br>
<br>Responsible for supporting the Head of Marketing in Business Development tasks such as conducting research, analysis and presenting recommendations for assigned projects
<br>
<br>
<br>
<br>Perform duties in accordance with Malia Group Policies and Procedures
<br>
<br>Duties And Responsibilities
<br>
<br>On Business Development
<br>
<br>- Identify, in collaboration with the Head of Marketing and Business Development Department opportunities for development and growth (enlargement of Pharmaline portfolio: newly created products, existing products extension)
<br>
<br>- Conduct needed research and analysis for assigned projects and submit recommendations to Head of Marketing
<br>
<br>- Monitor the execution to achieve business growth and substantial profit of the brands and products locally and internationally
<br>
<br>- Attend progress meetings with Pharmaline Management to share findings and recommendations
<br>
<br>On Marketing Plan
<br>
<br>- Support the Head of Marketing in the development of the yearly marketing plan for the assigned line of products that will result in achieving agreed sales performance, in local and export markets
<br>
<br>- Set the strategy for the Pharmacy Channel and ensure its execution
<br>
<br>- Contribute in setting brand goals and annual targets per product
<br>
<br>- Follow up on setting product strategy and action plans
<br>
<br>- Follow up on the implementation of the yearly marketing plan initiatives
<br>
<br>- Act proactively to avoid problems; identify and take advantage of opportunities that will pay off in the mid/long term
<br>
<br>
<br>
<br>On Product Launching
<br>
<br>- Develop and follow-up on new products' launching plans (suggest new product price following applicable regulations, set target by SKU)
<br>
<br>- Handle briefing with Pharmaline’s creative team & follow-up on agreed agenda to ensure the necessary promotions are created and developed in a timely manner
<br>
<br>- Ensure that all materials needed for launching are available two weeks ahead of launch date
<br>
<br>- Prepare the training agenda and material, in collaboration with the Medical Advisor and the R&D
<br>
<br>- Implement set initiatives with excellence, keep track of expenditures and respect budget limits
<br>
<br>- Conduct post launches situation analysis (market dynamics, market growth market share, medical feedback, penetration strategy)
<br>
<br>
<br>
<br>On Budget
<br>
<br>- Set the marketing budget for the line of assigned products
<br>
<br>- Monitor the marketing budget versus spending. Analyze expenditure and recommend necessary corrective actions
<br>
<br>
<br>
<br>On Market Research
<br>
<br>- Conduct physicians, customers’ research locally and internationally and continuously master a deep understanding of their needs and motivation. Propose recommendations, take corrective actions and set needed plans to meet changing circumstances
<br>
<br>- Conduct for local and international markets, regular analysis of goal achievements, activities evaluation, obstacles, suggestions, opportunities and suggest recommendations accordingly
<br>
<br>
<br>
<br>On Post-Clinical Market Studies
<br>
<br>- Collaborate with Key Opinion Leaders and Medical Advisor to conduct post clinical marketing studies of Pharmaline Products
<br>
<br>- Coordinate with the Head of Marketing to get the approval on the budget of the study and with the Medical Advisor for protocol approval
<br>
<br>- Prepare with Medical Advisor the needed marketing tools (brochure, training...)
<br>
<br>
<br>
<br>On Competition Analysis
<br>
<br>- Monitor continuously competitor activities locally, internationally and ensure that product line is competitive in the market place
<br>
<br>
<br>
<br>On Marketing Tools
<br>
<br>-Support Product Managers in developing marketing materials, sales aids, presentations, in collaboration with the medical advisor, for all involved parties to successfully market, promote, advertise, educate and sell the products locally and internationally; Make sure that content meet scientific specifications and authorities regulations
<br>
<br>- Coordinate with the procurement department for visibility material, promotional marketing material ideas, sourcing options and production offers as per set budget
<br>
<br>
<br>
<br>On Medical Events
<br>
<br>- Develop and actively contribute with involved parties for the organization of local and international launching plans, events, and seminars
<br>
<br>
<br>
<br>On Marketing Trainings
<br>
<br>- Prepare, in collaboration with the medical advisor and the R&D, the needed medical trainings to be provided to the marketing and sales team members
<br>
<br>
<br>
<br>On Customer Relations
<br>
<br>- Build and maintain a distinguished relationship with the medical community
<br>
<br>
<br>
<br>On Reporting
<br>
<br>- Submit on a monthly basis reports to management including sales achievements versus targets, previous period growth, poor versus strong performing group of products with re