Security Camera Watch Jobs - zahle Lebanon
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Liban Lait is looking for an experienced Senior QC Officer to join our Quality team and ensure the highest standards of product quality and food safety across our dairy production operations.
<br>
<br> Key Responsibilities:
<br>
<br>Monitor and verify quality throughout production, including UHT and filling operations
<br>Conduct and supervise raw material, in-process, and finished product testing
<br>Monitor CCPs, HACCP, GMP, and ISO 22000 requirements
<br>Investigate quality deviations and support RCA & CAPA
<br>Review QC records and laboratory results
<br>Coordinate closely with Production, QA, Maintenance, and R&D
<br>Supervise and support QC/Laboratory technicians
<br>
<br> Requirements:
<br>
<br>Bachelor's degree in Food Science, Food Technology, Microbiology, Chemistry, or related field
<br>3–5 years of QC experience, preferably in dairy/FMCG
<br>Strong knowledge of HACCP, GMP & ISO 22000
<br>Experience in UHT/dairy processing is highly preferred
<br>Strong analytical, problem-solving, and communication skills
<br>
<br> Send your CV to hr@libanlait.com
???? We’re Hiring | Senior QC Officer
<br>
<br>Liban Lait S.A.L. is looking for a Senior QC Officer to join our Quality team and contribute to maintaining the highest standards of quality and food safety across our operations.
<br>
<br>Key Responsibilities
<br>Monitor and verify quality standards across raw materials, production, and finished products.
<br>Conduct and review laboratory and quality control testing.
<br>Ensure compliance with GMP, HACCP, ISO 22000, and applicable food safety requirements.
<br>Investigate quality deviations, non-conformities, and customer complaints and support corrective actions.
<br>Monitor production processes and ensure compliance with established specifications and procedures.
<br>Maintain accurate QC records, reports, and documentation.
<br>Coordinate with Production, QA, R&D, and other departments to resolve quality issues.
<br>Support internal audits, inspections, and continuous improvement initiatives.
<br>Requirements
<br>Bachelor’s degree in Food Science, Food Technology, Chemistry, Biology, Biochemistry, or a related field.
<br>3+ years of experience in Quality Control within the food or dairy industry.
<br>Strong knowledge of GMP, HACCP, ISO 22000, and food safety principles.
<br>Hands-on experience with laboratory testing and quality control procedures.
<br>Strong analytical, problem-solving, and communication skills.
<br>Ability to work in a fast-paced manufacturing environment.
<br>Good command of English.
<br>
<br>???? Location: Bekaa, Lebanon
<br>???? Company: Liban Lait S.A.L.
<br>
<br>If you are passionate about quality, food safety, and continuous improvement, we would like to hear from you.
<br>???? To apply: Please send your CV to hr@libanlait.com with the subject “Senior QC Officer.”
We're Hiring: Senior Quality Assurance (QA) Officer
<br>
<br>Are you passionate about quality, food safety, and continuous improvement? Join Liban Lait and play a key role in ensuring our products meet the highest quality and regulatory standards.
<br>
<br>Key Responsibilities
<br>
<br>Lead and continuously improve the Quality Management System (QMS).
<br>
<br>Ensure compliance with ISO 22000, HACCP, Libnor, and regulatory requirements.
<br>
<br>Manage SOPs, document control, internal/external audits, and CAPA programs.
<br>
<br>Review product labels and support product registrations with the Ministry of Public Health.
<br>
<br>Monitor quality KPIs, investigate non-conformities, and drive continuous improvement.
<br>
<br>Develop food safety and quality training programs and promote a strong quality culture.
<br>
<br>What We're Looking For
<br>
<br>Bachelor's degree in Food Science, Food Technology, Quality Management, or a related field.
<br>
<br>5+ years of QA experience in food manufacturing, preferably dairy.
<br>
<br>Strong knowledge of ISO 22000, HACCP, GMP, GHP, CAPA, auditing, and Libnor standards.
<br>
<br>Excellent analytical, communication, and organizational skills.
<br>
<br>Fluent in Arabic and English.
<br>
<br>Why Join Liban Lait?
<br>
<br>Be part of one of Lebanon's leading dairy companies, where quality, innovation, and continuous improvement are at the core of everything we do.
<br>
<br>Apply Now
<br>Send your CV to hr@libanlait.com
Open to Beqaa residents only!
<br>
<br>Group Kallassi is looking for Warehouse Officer to join the team in Zahle, Haoush el Oumara.
<br>
<br>- TS/Bachelor’s degree in Business Administration, Logistics, or a related field
<br>- 3+ years of experience in logistics/warehousing
<br>- Good communication, analytical, and organizational skills
<br>- Good computer skills and knowledge of warehouse management software
<br>- Fluent in English and Arabic
<br>- Teamwork and leadership skills
<br>
<br>Interested candidates can apply via WhatsApp message at 71 912 555 mentining "Warehouse Officer Beqaa"
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're Hiring: Senior Quality Assurance (QA) Officer</p><p>Lead and continuously improve the Quality Management System (QMS).</p><p>Ensure compliance with ISO 22000, HACCP, Libnor, and regulatory requirements.</p><p>Manage SOPs, document control, internal/external audits, and CAPA programs.</p><p>Review product labels and support product registrations with the Ministry of Public Health.</p><p>Monitor quality KPIs, investigate non-conformities, and drive continuous improvement.</p><p>Develop food safety and quality training programs and promote a strong quality culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Food Science, Food Technology, Quality Management, or a related field.</p><p>5+ years of QA experience in food manufacturing, preferably dairy.</p><p>Strong knowledge of ISO 22000, HACCP, GMP, GHP, CAPA, auditing, and Libnor standards.</p><p>Excellent analytical, communication, and organizational skills.</p><p>Fluent in Arabic and English.</p><p></p></section>
<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Regulatory Requirements Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>
<p>Department Service Center The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe. Main Duties and Responsibilities Receive and register customer service requests, complaints, warranty claims, and repair requests. Communicate with customers to understand their issues and collect all required product and purchase information. Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians. Follow up on each service request from receipt until completion and customer confirmation. Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage. Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies. Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation. Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system. Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools. Coordinate with the sales team when customer cases require commercial follow-up or additional product support. Arrange the receipt and return of customer products and ensure proper documentation and handover. Follow up with customers after service completion to confirm satisfaction and proper product operation. Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager. Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction. Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience. Ensure compliance with company procedures, warranty policies, and customer service standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience Diploma or bachelor s degree in Business Administration, Customer Service, Electronics, , or a related field. Minimum of 2 3 years of experience in after-sales support, customer service, technical coordination, or a similar role. Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred. Basic understanding of technical troubleshooting, repair processes, and warranty procedures. Experience using ERP, CRM, ticketing, or service-management systems is preferred.</p>
Department Service Center
<br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe.
<br>Main Duties and Responsibilities
<br>• Receive and register customer service requests, complaints, warranty claims, and repair requests.
<br>• Communicate with customers to understand their issues and collect all required product and purchase information.
<br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians.
<br>• Follow up on each service request from receipt until completion and customer confirmation.
<br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage.
<br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies.
<br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation.
<br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system.
<br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools.
<br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support.
<br>• Arrange the receipt and return of customer products and ensure proper documentation and handover.
<br>• Follow up with customers after service completion to confirm satisfaction and proper product operation.
<br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager.
<br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction.
<br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience.
<br>• Ensure compliance with company procedures, warranty policies, and customer service standards.
<br>Regulatory Requirements — Education and Experience
<br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field.
<br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role.
<br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred.
<br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures.
<br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred
Department Service Center
<br>The After-Sales Support Officer is responsible for coordinating customer support activities after the sale, serving as the main communication link between customers, technicians, sales, warehouse, and management. The role ensures that service requests, warranty claims, repairs, maintenance visits, and customer complaints are properly recorded, followed up, and resolved within the required timeframe.
<br>Main Duties and Responsibilities
<br>• Receive and register customer service requests, complaints, warranty claims, and repair requests.
<br>• Communicate with customers to understand their issues and collect all required product and purchase information.
<br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians.
<br>• Follow up on each service request from receipt until completion and customer confirmation.
<br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage.
<br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies.
<br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation.
<br>• Maintain accurate records of customer cases, repair history, complaints, and completed services in the company system.
<br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools.
<br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support.
<br>• Arrange the receipt and return of customer products and ensure proper documentation and handover.
<br>• Follow up with customers after service completion to confirm satisfaction and proper product operation.
<br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager.
<br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction.
<br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience.
<br>• Ensure compliance with company procedures, warranty policies, and customer service standards.
<br>Regulatory Requirements — Education and Experience
<br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field.
<br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role.
<br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred.
<br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures.
<br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred
<h3>1. JOB PURPOSE</h3><p>The Warehouse Keeper is responsible for the effective day-to-day management of warehouse activities, ensuring the accurate receipt, storage, handling, preservation and dispatch of company products. The role is critical in maintaining stock accuracy, product quality, food safety, proper storage conditions and timely order fulfillment, while ensuring that all warehouse activities are conducted efficiently and in accordance with company policies and procedures. The Warehouse Keeper will handle FMCG food products including cheese, pasta, rice and related food products, with particular attention to FIFO/FEFO principles, expiry dates, batch traceability and appropriate storage conditions.</p><h3>2. KEY RESPONSIBILITIES</h3><p>A. Receiving & Inbound Operations</p><ul><li>Receive incoming products and verify quantities against delivery notes, purchase orders and relevant documentation.</li><li>Inspect incoming goods for quantity, packaging integrity, visible damage, expiry dates and general condition.</li><li>Verify product codes, batches, quantities and expiry dates before accepting stock.</li><li>Report discrepancies, damaged goods, shortages or excess quantities immediately to the Warehouse/Logistics Manager.</li><li>Ensure received products are properly recorded and stored without unnecessary delay.</li><li>Coordinate with Procurement, Logistics and other relevant departments regarding incoming shipments.</li></ul><p>B. Stock Management & Inventory Control</p><ul><li>Maintain accurate physical stock levels and ensure that warehouse records are updated accordingly.</li><li>Organize stock according to product category, SKU, batch, expiry date and storage requirements.</li><li>Apply FIFO (First In, First Out) and FEFO (First Expired, First Out) principles wherever applicable.</li><li>Monitor product expiry dates and proactively report near-expiry, slow-moving or obsolete stock.</li><li>Conduct regular stock counts and participate in periodic and annual physical inventory activities.</li><li>Investigate and report stock discrepancies and assist in reconciliation.</li><li>Ensure that every product movement is properly documented and traceable.</li></ul><p>C. Storage & Warehouse Organization</p><ul><li>Ensure products are stored safely, systematically and in their designated locations.</li><li>Maintain appropriate storage conditions for food products, particularly temperature-sensitive and refrigerated products.</li><li>Ensure proper segregation of products where required.</li><li>Maintain clear identification and labeling of products, racks, pallets and storage areas.</li><li>Maximize warehouse space while maintaining safe access and efficient product movement.</li><li>Ensure aisles, emergency exits and working areas remain clean, accessible and free from obstruction.</li></ul><p>D. Order Preparation & Dispatch</p><ul><li>Prepare customer orders accurately according to approved picking lists and delivery documents.</li><li>Pick, check, pack and stage products for dispatch.</li><li>Verify quantities, SKUs, batches and expiry dates prior to dispatch.</li><li>Ensure products are handled appropriately to prevent damage, contamination or deterioration.</li><li>Coordinate with drivers and the distribution team to ensure timely and accurate loading.</li><li>Ensure all dispatched quantities are properly documented.</li></ul><p>E. Food Safety & Quality</p><ul><li>Strictly follow company food safety, hygiene and warehouse sanitation procedures.</li><li>Maintain the required storage conditions for food products.</li><li>Immediately report damaged, contaminated, expired or potentially compromised products.</li><li>Ensure food products are protected from contamination, pests, moisture and improper handling.</li><li>Follow applicable company procedures for quarantined, rejected, returned or damaged products.</li><li>Support internal inspections, quality checks and food safety audits.</li></ul><p>F. Warehouse Documentation</p><ul><li>Maintain accurate records of receipts, transfers, issues, returns and dispatches.</li><li>Ensure warehouse documentation is complete, accurate and properly filed.</li><li>Update inventory systems or warehouse records as required.</li><li>Prepare stock movement and discrepancy reports when requested.</li><li>Maintain proper batch and expiry-date traceability.</li></ul><p>G. Returns & Damaged Goods</p><ul><li>Receive and inspect returned products according to established procedures.</li><li>Separate returned, damaged, expired or quarantined products from saleable stock.</li><li>Record all returns and discrepancies accurately.</li><li>Notify the relevant department regarding required action on returned or damaged goods.</li></ul><p>H. Health, Safety & Security</p><ul><li>Comply with all company health, safety and security procedures.</li><li>Use warehouse equipment and handling tools responsibly and safely.</li><li>Report unsafe conditions, accidents, incidents or equipment defects immediately.</li><li>Maintain warehouse security and prevent unauthorized access to stock.</li><li>Ensure proper housekeeping standards are maintained at all times.</li></ul>
<p>We re Hiring | Senior QC Officer</p><p>Liban Lait S.A.L. is looking for a Senior QC Officer to join our Quality team and contribute to maintaining the highest standards of quality and food safety across our operations.</p><p>Key Responsibilities</p><ul><li>Monitor and verify quality standards across raw materials, production, and finished products.</li><li>Conduct and review laboratory and quality control testing.</li><li>Ensure compliance with GMP, HACCP, ISO 22000, and applicable food safety requirements.</li><li>Investigate quality deviations, non-conformities, and customer complaints and support corrective actions.</li><li>Monitor production processes and ensure compliance with established specifications and procedures.</li><li>Maintain accurate QC records, reports, and documentation.</li><li>Coordinate with Production, QA, R&D, and other departments to resolve quality issues.</li><li>Support internal audits, inspections, and continuous improvement initiatives.</li></ul><p>Location: Bekaa, Lebanon</p><p>Company: Liban Lait S.A.L.</p><p>If you are passionate about quality, food safety, and continuous improvement, we would like to hear from you.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Food Science, Food Technology, Chemistry, Biology, Biochemistry, or a related field.</li><li>3+ years of experience in Quality Control within the food or dairy industry.</li><li>Strong knowledge of GMP, HACCP, ISO 22000, and food safety principles.</li><li>Hands-on experience with laboratory testing and quality control procedures.</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Ability to work in a fast-paced manufacturing environment.</li><li>Good command of English.</li></ul>
<p>Liban Lait is looking for an experienced Senior QC Officer to join our Quality team and ensure the highest standards of product quality and food safety across our dairy production operations.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Monitor and verify quality throughout production, including UHT and filling operations</li><li>Conduct and supervise raw material, in-process, and finished product testing</li><li>Monitor CCPs, HACCP, GMP, and ISO 22000 requirements</li><li>Investigate quality deviations and support RCA & CAPA</li><li>Review QC records and laboratory results</li><li>Coordinate closely with Production, QA, Maintenance, and R&D</li><li>Supervise and support QC/Laboratory technicians</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Food Science, Food Technology, Microbiology, Chemistry, or related field</li><li>3 5 years of QC experience, preferably in dairy/FMCG</li><li>Strong knowledge of HACCP, GMP & ISO 22000</li><li>Experience in UHT/dairy processing is highly preferred</li><li>Strong analytical, problem-solving, and communication skills</li></ul>
1. JOB PURPOSE
<br>
<br>The Warehouse Keeper is responsible for the effective day-to-day management of warehouse activities, ensuring the accurate receipt, storage, handling, preservation and dispatch of company products.
<br>
<br>The role is critical in maintaining stock accuracy, product quality, food safety, proper storage conditions and timely order fulfillment, while ensuring that all warehouse activities are conducted efficiently and in accordance with company policies and procedures.
<br>
<br>The Warehouse Keeper will handle FMCG food products including cheese, pasta, rice and related food products, with particular attention to FIFO/FEFO principles, expiry dates, batch traceability and appropriate storage conditions.
<br>
<br>2. KEY RESPONSIBILITIES
<br>
<br>A. Receiving & Inbound Operations
<br>Receive incoming products and verify quantities against delivery notes, purchase orders and relevant documentation.
<br>Inspect incoming goods for quantity, packaging integrity, visible damage, expiry dates and general condition.
<br>Verify product codes, batches, quantities and expiry dates before accepting stock.
<br>Report discrepancies, damaged goods, shortages or excess quantities immediately to the Warehouse/Logistics Manager.
<br>Ensure received products are properly recorded and stored without unnecessary delay.
<br>Coordinate with Procurement, Logistics and other relevant departments regarding incoming shipments.
<br>
<br>B. Stock Management & Inventory Control
<br>Maintain accurate physical stock levels and ensure that warehouse records are updated accordingly.
<br>Organize stock according to product category, SKU, batch, expiry date and storage requirements.
<br>Apply FIFO (First In, First Out) and FEFO (First Expired, First Out) principles wherever applicable.
<br>Monitor product expiry dates and proactively report near-expiry, slow-moving or obsolete stock.
<br>Conduct regular stock counts and participate in periodic and annual physical inventory activities.
<br>Investigate and report stock discrepancies and assist in reconciliation.
<br>Ensure that every product movement is properly documented and traceable.
<br>
<br>C. Storage & Warehouse Organization
<br>Ensure products are stored safely, systematically and in their designated locations.
<br>Maintain appropriate storage conditions for food products, particularly temperature-sensitive and refrigerated products.
<br>Ensure proper segregation of products where required.
<br>Maintain clear identification and labeling of products, racks, pallets and storage areas.
<br>Maximize warehouse space while maintaining safe access and efficient product movement.
<br>Ensure aisles, emergency exits and working areas remain clean, accessible and free from obstruction.
<br>
<br>D. Order Preparation & Dispatch
<br>Prepare customer orders accurately according to approved picking lists and delivery documents.
<br>Pick, check, pack and stage products for dispatch.
<br>Verify quantities, SKUs, batches and expiry dates prior to dispatch.
<br>Ensure products are handled appropriately to prevent damage, contamination or deterioration.
<br>Coordinate with drivers and the distribution team to ensure timely and accurate loading.
<br>Ensure all dispatched quantities are properly documented.
<br>
<br>E. Food Safety & Quality
<br>Strictly follow company food safety, hygiene and warehouse sanitation procedures.
<br>Maintain the required storage conditions for food products.
<br>Immediately report damaged, contaminated, expired or potentially compromised products.
<br>Ensure food products are protected from contamination, pests, moisture and improper handling.
<br>Follow applicable company procedures for quarantined, rejected, returned or damaged products.
<br>Support internal inspections, quality checks and food safety audits.
<br>
<br>F. Warehouse Documentation
<br>Maintain accurate records of receipts, transfers, issues, returns and dispatches.
<br>Ensure warehouse documentation is complete, accurate and properly filed.
<br>Update inventory systems or warehouse records as required.
<br>Prepare stock movement and discrepancy reports when requested.
<br>Maintain proper batch and expiry-date traceability.
<br>
<br>G. Returns & Damaged Goods
<br>Receive and inspect returned products according to established procedures.
<br>Separate returned, damaged, expired or quarantined products from saleable stock.
<br>Record all returns and discrepancies accurately.
<br>Notify the relevant department regarding required action on returned or damaged goods.
<br>
<br>H. Health, Safety & Security
<br>Comply with all company health, safety and security procedures.
<br>Use warehouse equipment and handling tools responsibly and safely.
<br>Report unsafe conditions, accidents, incidents or equipment defects immediately.
<br>Maintain warehouse security and prevent unauthorized access to stock.
<br>Ensure proper housekeeping standards are maintained at all times
DUTIES & RESPONSIBILITIES:
<br>• Perform quality inspections on raw materials, in-process production, and finished products.
<br>• Conduct routine quality tests and document inspection results.
<br>• Ensure compliance with GMP, HACCP, and company quality standards.
<br>• Identify quality issues and support corrective and preventive actions.
<br>• Monitor hygiene and sanitation practices within the production facility.
<br>• Prepare quality reports and maintain accurate documentation.
<br>• Collaborate with Production, Warehouse, and other departments to maintain product quality.
<br>
<br>SKILLS & KNOWLEDGE REQUIREMENTS:
<br>
<br>• Bachelor degree in Food Science, Chemistry, Biology, Industrial Engineering, or a related field.
<br>• 1–3 years of experience in Quality Control within the FMCG or food manufacturing industry is preferred.
<br>• Knowledge of GMP, HACCP, ISO 22000, or other food safety standards is an advantage.
<br>• Strong attention to detail and analytical skills.
<br>• Good communication and teamwork abilities
DUTIES & RESPONSIBILITIES:
<br>• Perform routine laboratory testing on raw materials, in-process samples, and finished products.
<br>• Monitor critical process parameters during production and report any deviations.
<br>• Record, analyze, and maintain accurate laboratory and process data.
<br>• Ensure compliance with GMP, HACCP, and company quality procedures.
<br>• Calibrate and maintain laboratory equipment according to established procedures.
<br>• Maintain a clean, safe, and organized laboratory environment.
<br>SKILLS & KNOWLEDGE REQUIREMENTS:
<br>
<br>• Bachelor's degree or Technical Diploma in Food Science, Chemistry, Biology, Biotechnology, Laboratory Sciences, or a related field.
<br>• 1–3 years of experience in a laboratory or process control role within the FMCG or food manufacturing industry is preferred.
<br>• Knowledge of laboratory testing techniques and food safety standards (GMP, HACCP, ISO 22000) is an advantage.
<br>• Strong analytical, problem-solving, and organizational skills.
<br>• Good communication skills and the ability to work in a team
• Receive and register customer service requests, complaints, warranty claims, and repair requests.
<br>• Coordinate product inspections, repairs, maintenance visits, and installations with service center technicians.
<br>• Follow up on each service request from receipt until completion and customer confirmation.
<br>• Provide customers with clear updates regarding inspection results, repair status, expected completion dates, costs, and warranty coverage.
<br>• Verify warranty eligibility based on invoices, serial numbers, warranty conditions, and company policies.
<br>• Prepare service reports, quotations, job cards, delivery notes, and other after-sales documentation.
<br>• Coordinate with the warehouse and procurement teams regarding spare parts, replacement products, and required tools.
<br>• Coordinate with the sales team when customer cases require commercial follow-up or additional product support.
<br>• Arrange the receipt and return of customer products and ensure proper documentation and handover.
<br>• Follow up with customers after service completion to confirm satisfaction and proper product operation.
<br>• Escalate delayed, repeated, or unresolved technical issues to the Service Center Manager.
<br>• Prepare periodic reports on open cases, response time, resolution time, recurring issues, and customer satisfaction.
<br>• Support continuous improvement initiatives to enhance after-sales service quality, efficiency, and customer experience.
<br>• Ensure compliance with company procedures, warranty policies, and customer service standards.
<br>Regulatory Requirements — Education and Experience
<br>• Diploma or bachelor’s degree in Business Administration, Customer Service, Electronics, , or a related field.
<br>• Minimum of 2–3 years of experience in after-sales support, customer service, technical coordination, or a similar role.
<br>• Previous experience with inverters, batteries, electronics, security systems, or technical products is preferred.
<br>• Basic understanding of technical troubleshooting, repair processes, and warranty procedures.
<br>• Experience using ERP, CRM, ticketing, or service-management systems is preferred
<p>The Syrian crisis has placed a huge strain on natural resources and infrastructure. UNDP is working with local communities and civil sector organizations to improve livelihoods through improved natural resource management. The project aims to support the municipalities within the Union through targeted infrastructure interventions. The interventions include Construction of stormwater channels in Nabi Ayla, Ablah, Ferzol, Taalabaya, Niha, and Saadnayel, replacement of existing street lighting in Hazerta and addition of street lighting in Chtaura. The projects aim at creating short-term job opportunities for vulnerable Lebanese and Syrian labourers during the implementation of the works themselves while also contributing to longer-term benefits such as improved food security, water resource management, potential employment opportunities, and increased stability, through improving livelihood and service provision.</p><p>UNDP is seeking the services of a short-term consultant to deliver the below design review tasks of the detailed design and tender documents submitted by the engineering design company, including but not limited to:</p><ul><li>The tender drawing for all WASH-related trades (irrigation, rainwater networks, sewage/wastewater networks, drainage channels...), including any required detail.</li><li>All required specifications related to WASH items (from Division 1 to Division 16).</li><li>The general/specific condition of contract in line with UNDP contracts.</li><li>Priced BOQs related to the project, including the general requirement.</li><li>Estimated prices are within the market price range for similar works.</li><li>The calculation notes needed for any design requirement related to any trades.</li><li>System design and sizing.</li><li>Drawings and their consistency with BoQ and specifications.</li><li>Any specific report needed to complete the design drawings.</li><li>Tender package and completeness, including unpriced and locked BoQs.</li><li>When found necessary, the consultant will be requested to conduct a site visit for site assessment, for design purposes.</li><li>The Consultant will be requested to conduct a site visit for site assessment, for design purposes.</li></ul><p>The consultant will deliver:</p><ul><li>Monthly progress reports, including a summary of activities, drawings reviewed, main observations, and comments on submittals with supporting documents.</li><li>Final consolidated report summarizing all works completed, outcomes, and lessons learned.</li><li>The consultant might be requested to attend meetings with the designer or UNDP engineers and attend to technical queries during bidding.</li></ul><p>The consultant will report to the UNDP Engineering Unit and Area Manager. UNDP will provide all necessary materials related to the project design and facilitate coordination with stakeholders, if needed. The Consultant shall use their own means of communication and transportation; any field-related costs should be considered within the financial proposal unless otherwise agreed. The consultant will work under the supervision of the UNDP Lebanon Country Office. All transportation and site logistic costs shall be borne by the engineer (inclusive of the monthly remuneration).</p><p>The total duration for this consultancy is 2 months (with a total of 10 working days). The assignment is expected to commence upon contract signature.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in Civil Engineering or other closely related field.</p><p>Experience: At least 8 years of experience in design and supervision of WASH projects.</p><p>Language: Fluent verbal and written communication skills in English and Arabic.</p><p>The Personnel will be covered with Health insurance and Personal accident insurance; the fees shall be deducted from personnel's monthly payment .</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Perform quality inspections on raw materials, in-process production, and finished products.</p><p>Conduct routine quality tests and document inspection results.</p><p>Ensure compliance with GMP, HACCP, and company quality standards.</p><p>Identify quality issues and support corrective and preventive actions.</p><p>Monitor hygiene and sanitation practices within the production facility.</p><p>Prepare quality reports and maintain accurate documentation.</p><p>Collaborate with Production, Warehouse, and other departments to maintain product quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor degree in Food Science, Chemistry, Biology, Industrial Engineering, or a related field.</li><li>1 3 years of experience in Quality Control within the FMCG or food manufacturing industry is preferred.</li><li>Knowledge of GMP, HACCP, ISO 22000, or other food safety standards is an advantage.</li><li>Strong attention to detail and analytical skills.</li><li>Good communication and teamwork abilities.</li></ul><p></p></section>
<p><b style="font-size: 11px;"><u>Key Responsibilities:</u></b></p> <p> <b>Purpose:</b> </p> <p>To ensure cash, commodity, food, livelihood, and sponsorship program compliance with WV global standards, donor regulations, sector best practices and audit recommendations.</p> <ul> <li>For establishing control mechanisms within the projects to ensure strict adherence to regulations.</li> <li>To work closely with all projects leads to build their capacity in meeting key global standards and audit regulations across their projects.</li> <li>To lead on Disaster Management Team (DMT), donor and response reporting across the portfolio, and to develop and standardize Standard Operating Procedures (SOPs) and reporting/budget templates across programs.</li> <li>To lead the design and rollout of digital systems that improve compliance, control and efficiency across the portfolio, and to conduct field monitoring and compliance spot-checks.</li> </ul> <p> </p> <p> <b>Handle Assessment and Risk Management</b>:</p> <ul> <li>Review WV and donor standards and determine the financial and programmatic risk levels across all cash, commodities, food and livelihood projects under the portfolio.</li> <li>Develop a clear long term sustainable strategy for managing the identified risks, in clear compliance with WV global standards and previous audit recommendations.</li> <li>Conduct review of proposal package to ensure compliance and consistency from an operational view.</li> <li>Support the Area Program Manager in the preparation of any budget proposal or budget redesign.</li> <li>Ensure the standardization of processes and SOPs across different areas.</li> <li>Lead the design and specification of digital systems and process-improvement initiatives to replace manual, error-prone workflows across programs, producing business case documentation and managing related demand requests through to delivery.</li> <li>Conduct field monitoring visits and physical inventory checks to verify on-the-ground compliance across the portfolio.</li> <li>Imbed risk management strategies within the process flows and SOPs per grant. Ensure clear control mechanism are in place to adhere to the risk management plan; support the project in the establishment of the SoPs and bring an external eye review.</li> <li>Work Closely with Program Manager and Technical Specialist in identifying and setting relevant selection criteria for any upcoming projects.</li> <li>Act as a focal point for the Cash and Livelihood portfolio for any external/internal audit mission by leading audit prep spot-checks and ensure projects operate in line with the established control mechanisms and SOPs,</li> <li>Monitors the implementation of audit recommendation and process improvements by different functions and ensures they are closed within 90 days.</li> <li>Assess the risk level of all upcoming projects that will form part of the portfolio at the project design stage. Participate in the design process identifying and suggesting mechanism of minimizing risk.</li> <li>Audit and analyse the portfolio budgets' transactions to ensure accuracy, reliability and completeness.</li> <li>Advise Project leads in the budget amendments/redesign process and review final products.</li> <li>Ensure all projects are closed out in line with WV global standards. Obtain all necessary sign off before project closure.</li> <li>Ensure that all stock (commodities, cards, pins, in kind commodities) are managed and stored in line with global standards and donor regulations.</li> <li>Review supporting documents provided by local partners as a means of verification for service delivery or payment issuance.</li> <li>In coordination with Area Program Manager and Technical specialist, attend sector meetings and any other meetings with donors or external parties.</li> <li>Act as Officer In Charge when needed and required (This imply financial authority and decision in consultation with the Director of Programs)</li> </ul> <p> </p> <p> <b>Handle Reporting and Documentation:</b> </p> <ul> <li>Lead on the Disaster Management Team (DMT) reporting and act as the accountable person and main focal point in the Portfolio in terms of DMT reporting.</li> <li>Establish a mechanism, which will enable rapid and accurate authentication preparation of monthly, quarterly and yearly internal and external reports.</li> <li>Compile reports/information/data from project coordinators and conduct review and deduplication and provide accurate data to feed in the different internal and external reporting templates.</li> <li>Establish a clear, chronological and secure hard and soft copy record filing system across the portfolio. Ensure compliance with the filing system across all projects within the portfolio.</li> <li>In close coordination with budget holder, ensure adequate financial control mechanisms are adhered to. Lead the budget vs actual review process monthly across all projects. Ensure all costs reconcile. Establish a clear procurement and financial expenditure tracking system at the portfolio level.</li> <li>Collect the monthly cash requests from budget holder and ensure their accuracy and reliability</li> <li>Lead the reporting on the Grant Health Tracker and ensure the reported items are accurate and reflect the actual progress of the projects.</li> <li>Liaise with other project coordinators within the Cash and Livelihood Portfolio and other Portfolios in WV Lebanon in order to create synergies and standard systems across the portfolio project by sharing lessons learned, experiences, observations and challenges.</li> </ul> <p> </p> <p> <b>Handle Staff Management:</b> </p> <ul> <li>Ensure all the project staff have an up-to-date job description and a performance agreement which are reviewed on a regular basis (at least twice per year);</li> <li>Provide leadership to the team by mentoring, coaching, and provision of in-house or external training staff to ensure efficiency and high quality deliverables.</li> <li>Establish and maintain a clear communication system with staff which allows for regular: a) progress tracking; b) task assignment; c)problem solving; d) on-the-job capacity building;</li> </ul> <p> </p> <p><br></p><ul> </ul> <p> </p> <p> <b>Minimum Requirements:</b> </p> <ul> <li>Minimum of 4 years of similar work experience in project/programme financial and compliance control, preferably in cash, commodities and food sectors.</li> <li>Experience in auditing grants (risk-based audit) </li> <li>Chartered accountant status;</li> <li>Bachelor s degree in accounting, Finance Management, Economics, Software Development or similar.</li> <li>Advanced computer literacy, especially in Microsoft Office and Excel, and a strong track record of driving process-improvement or digitization initiatives;</li> <li>Work experience in multi-functional teams of different cultural backgrounds</li> <li>Experience in auditing grants.</li></ul>
<p>For our sister Lebanese food manufacturing company specializing in premium cheese products, including Mozzarella, Pizza Cheese Toppings, Kashkaval, White Cheese and Breaded Cheese Appetizers, located in Zahle.</p><p>The Opportunity</p><p>Seeking an experienced Quality & Food Safety Manager to lead the company's quality, food safety and compliance agenda across its manufacturing operations.</p><p>The role will ensure that company's products, processes, raw materials and manufacturing environment consistently meet internal standards, regulatory requirements, customer expectations and internationally recognized food safety principles.</p><p>Beyond compliance, the successful candidate will establish a strong quality culture, drive continuous improvement and partner with Operations, R&D, Procurement and Commercial teams to ensure quality is embedded throughout the product lifecycle.</p><p><b>Key Responsibilities:</b></p><p>1. Quality & Food Safety Leadership</p><p>Develop, implement and continuously improve KMR's Quality and Food Safety Management System.</p><p>Establish quality standards, procedures, specifications and control measures across manufacturing operations.</p><p>Ensure compliance with applicable Lebanese food regulations and relevant international food safety standards.</p><p>Maintain a strong preventive food safety culture across the organization.</p><p>Provide senior management with regular reporting on quality performance, risks and improvement priorities.</p><p>2. HACCP & Food Safety Systems</p><p>Lead the implementation, monitoring and continuous improvement of HACCP-based food safety systems.</p><p>Identify and assess food safety hazards and ensure appropriate preventive and corrective controls.</p><p>Monitor Critical Control Points and verify that controls are consistently effective.</p><p>Ensure appropriate sanitation, hygiene, allergen management, pest control and environmental monitoring programs are implemented.</p><p>Maintain food safety documentation, records and traceability systems.</p><p>3. Incoming Materials & Supplier Quality</p><p>Establish quality standards and specifications for raw materials, ingredients, packaging materials and finished products.</p><p>Work closely with Procurement and suppliers to ensure compliance with agreed specifications.</p><p>Conduct supplier quality assessments and performance reviews.</p><p>Lead investigations into raw-material-related quality issues and implement corrective actions.</p><p>Support supplier qualification and approval processes.</p><p>4. Production Quality Control</p><p>Establish effective quality control procedures throughout the production process.</p><p>Monitor product quality, consistency, texture, taste, appearance, weight, packaging and storage conditions.</p><p>Ensure quality checks are properly documented and deviations are immediately addressed.</p><p>Partner with Production to identify root causes of quality issues and prevent recurrence.</p><p>Drive reduction of product defects, waste, rework and customer complaints.</p><p>5. Finished Product & Laboratory Management</p><p>Establish testing requirements for raw materials, in-process products and finished goods.</p><p>Coordinate microbiological, chemical, physical and sensory testing with internal or external laboratories.</p><p>Review laboratory results and ensure timely action on non-conformities.</p><p>Monitor product shelf-life and stability requirements.</p><p>Maintain accurate technical specifications and product quality records.</p><p>6. Regulatory & Compliance</p><p>Ensure product labels, specifications, nutritional information and technical documentation comply with applicable requirements.</p><p>Monitor changes in food regulations and assess their impact on KMR products and processes.</p><p>Maintain all required quality and regulatory documentation.</p><p>Act as the key quality contact during regulatory inspections and external audits.</p><p>Ensure corrective actions resulting from inspections or audits are implemented effectively.</p><p>7. Customer Quality & Complaints Management</p><p>Own the investigation and resolution of customer quality complaints.</p><p>Establish a structured complaint analysis and corrective action process.</p><p>Identify recurring trends and implement preventive measures.</p><p>Work with Commercial and Operations teams to ensure timely and professional responses to customers and partners.</p><p>Monitor customer quality indicators and identify opportunities for improvement.</p><p>8. Audits & Continuous Improvement</p><p>Plan and lead internal quality and food safety audits.</p><p>Coordinate external, customer and certification audits.</p><p>Track non-conformities, corrective actions and preventive actions through to closure.</p><p>Establish quality KPIs and continuously monitor performance.</p><p>Lead continuous improvement initiatives to strengthen product quality, food safety and operational efficiency.</p><p>9. Cross-Functional Leadership</p><p>Partner closely with Production, R&D, Procurement, Supply Chain, Warehouse and Commercial teams.</p><p>Ensure quality considerations are integrated into new product development and product changes.</p><p>Participate in product trials and validation processes.</p>