Planning Engineer Jobs in Lebanon

Job Purpose <br> <br>Responsible for providing accurate financial reporting and analysis to support business <br>performance and decision-making. <br> <br>Responsible for assisting in budgeting, forecasting, and scenario evaluations while ensuring data integrity. <br> <br>Responsible for partnering with internal teams to deliver actionable insights that drive <br>operational efficiency and profitability. <br> <br>Perform duties in accordance with Malia Group policies and procedures. <br> <br>Duties and Responsibilities <br> <br>On Business Assessment & Performance Analysis <br> <br>• Partner with Sales, Operations, and Supply Chain teams to understand business drivers, <br>challenges, and opportunities <br> <br>• Ensure timely and accurate month-end closure and submission of P&L, Balance Sheet, Cash Flow reports, and related narratives <br> <br>• Conduct variance analysis vs. budget and prior year, identifying root causes and providing actionable recommendations <br> <br>• Perform profitability analysis by product, channel, market, and customer; highlight <br>opportunities for cost optimization and margin improvement <br> <br>• Track trends in sales, margins, expenses, and working capital, issuing alerts and follow <br>ups for deviations until corrective action is taken <br> <br>On Budgeting, Forecasting & Scenario Planning <br> <br>• Support the preparation of bottom-up budgets and quarterly reforecasts, ensuring <br>realistic assumptions and scenario planning <br> <br>• Assist in simulations, feasibility studies, and strategic projects to validate operational <br>and financial decisions <br> <br>• Conduct sector research and benchmarking to strengthen planning assumptions and <br>support management recommendations <br> <br>On Commercial & Operational Support <br> <br>• Collaborate with operations teams to optimize stock, receivables, and cash flow, and support successful launches, brand acquisitions, or capacity upgrades <br> <br>• Provide insights to improve gross margins, cost efficiency, and pricing decisions <br> <br>• Contribute to decision-support dashboards and performance monitoring tools to <br>facilitate timely business actions <br> <br>On Data Quality & Reporting Automation <br> <br>• Maintain accuracy, completeness, and integrity of financial data in SAP and reporting systems <br> <br>• Support automation of recurring reports to free time for deeper analysis and insights

<p>The Social Worker role is a full-time, on-site position based in Beirut, from Monday to Friday, from 8:00 to 17:00 covering the following tasks:</p><p>Receive and process incoming donation requests, guiding beneficiaries through the application process and assisting them in completing donation request forms accurately.</p><p>Conduct structured interviews and home visits with applicant families to verify socio-economic status, validate reported data, and ensure requests align with organizational criteria.</p><p>Maintain up-to-date records for all assigned cases, tracking intervention history, status changes, and follow-up schedules in the central database.</p><p>Prepare detailed case reports, field assessment summaries, and metric updates for management review to support donor transparency and operational decisions.</p><p>Assist in the planning, coordination, and execution of charity drives, community outreach events, and donation distribution campaigns.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required experience &amp; education</strong></p><ul><li>Preferably holding a degree in sociology or any related field</li><li>Preferably having an experience of minimum 5 years in charity &amp;/or social work field.</li><li>To have the ability to show compassion toward difficult cases</li><li>Being very discreet is a major key</li></ul><p><strong>Location:</strong></p><ul><li>Preferably to be resident in Beirut or surrounding region.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Servi Internship Program</b></p><p><br></p><p>Servi is an early-stage startup building an app that touches everyday life in Lebanon by connecting families with trusted freelancers while giving freelancers structured opportunities, income, and visibility. We're building something meaningful from the ground up, and this internship will give you a front-row seat to that journey.</p><p><br></p><p>We're opening intern spots across two departments: Marketing and Business Development</p><p><br></p><p><b>Marketing Internship:&nbsp;</b></p><p><br></p><ul><li>Social media trends, content ideas, and scheduling.</li><li>KPIs, analytics, and data platforms.</li><li>Branding and visual identity</li><li>Content drafting, planning, and asset creation</li><li>Supply acquisition across networks and communities</li><li>Digital marketing channels, tools, and campaign execution.</li><li>Competitor benchmarking and trend analysis.&nbsp;</li></ul><p><br></p><p><b>Business Development Internship:</b></p><p><br></p><ul><li>Freelancer outreach and platform recruitment.</li><li>Partnership building with businesses, organizations, and communities.</li><li>Competitive research on global service apps.</li><li>Market expansion across new channels and opportunities.</li><li>Cross-functional exposure across the business.</li><li>Data entry and list compilation.</li><li>Tracker sheets supporting all teams.</li><li>Reporting and summarizing findings into actionable outputs.</li></ul><p><br></p><p><b>High-performing interns may be offered a full-time position.</b></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Who thrives here:</b></p><p><br></p><ul><li>Driven with an ownership mindset</li><li>Curious and eager to learn by doing</li><li>Tech-savvy and quick to adapt new tools and platforms</li><li>Detail-oriented and open to feedback</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><u>Essential Duties and Responsibilities</u></strong><br><ul><li>Assists the Executive Chef in the management of the day to day operation of the Food Production and Stewarding sections and informs the Executive Chef of major decisions taken in his/her absence.</li></ul>· Controls and analyzes, on an on-going basis, the level of the following:<br>o Sales<br>o Costs<br>o Issuing of food<br>o Quality and presentation of food and beverage products<br>o Condition and cleanliness of facilities and equipment<br>o Guest satisfaction<br>o Marketing<br>· Assists the Executive Chef in developing and maintaining updated operations manuals for all Food Production and Stewarding sections.<br>· Assists the Executive Chef in planning and organizing successful Food and Beverage activities.<br>· Conducts daily briefings and other meetings as needed.<br>· Assists the Executive Chef in maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.<br>· Assists the Executive Chef in setting Food Production and Stewarding goals and developing strategies, procedures and policies.<br>· Assists the Executive Chef in determining the minimum and maximum stocks of all food, materials and equipment.<br>· Assists the Executive Chef in setting standards of all food and equipment purchases in accordance with IHG guidelines.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you passionate about transforming financial data into strategic business insights? We're looking for a proactive <b>Financial Controller</b> to join our team and play a key role in driving financial performance, supporting business decisions, and strengthening cost control across the organization.</p><p><b>Key Responsibilities:</b></p><ul><li>Prepare management reports, financial analyses, and budget variance reports to support business performance.</li><li>Lead monthly closing activities, forecasting, budgeting, and long-term planning exercises.</li><li>Monitor and analyze OPEX, cost allocations, and profitability while ensuring compliance with financial policies.</li><li>Manage SAP controlling processes, reporting systems, and contribute to the implementation of new tools and procedures.</li><li>Partner with business stakeholders to provide financial insights, improve decision-making, and identify opportunities for cost optimization and process improvements.</li><li>Ensure accurate financial reporting and compliance with internal controls and group guidelines.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>✔ Bachelor's degree in Finance or a related field (Master's degree and/or CMA is a plus)</p><p>✔ Minimum <b>4 years</b> of corporate finance experience, including <b>2+ years in financial controlling</b></p><p>✔ <b>SAP expertise is mandatory</b></p><p>✔ Strong analytical, reporting, communication, and business partnering skills</p></div>

Are you passionate about transforming financial data into strategic business insights? We're looking for a proactive Financial Controller to join our team and play a key role in driving financial performance, supporting business decisions, and strengthening cost control across the organization. <br> <br>Key Responsibilities: <br> <br>Prepare management reports, financial analyses, and budget variance reports to support business performance. <br>Lead monthly closing activities, forecasting, budgeting, and long-term planning exercises. <br>Monitor and analyze OPEX, cost allocations, and profitability while ensuring compliance with financial policies. <br>Manage SAP controlling processes, reporting systems, and contribute to the implementation of new tools and procedures. <br>Partner with business stakeholders to provide financial insights, improve decision-making, and identify opportunities for cost optimization and process improvements. <br>Ensure accurate financial reporting and compliance with internal controls and group guidelines. <br> <br>What we're looking for: <br>✔ Bachelor's degree in Finance or a related field (Master's degree and/or CMA is a plus) <br>✔ Minimum 4 years of corporate finance experience, including 2+ years in financial controlling <br>✔ SAP expertise is mandatory <br>✔ Strong analytical, reporting, communication, and business partnering skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br> Jobs for Humanity is partnering with kanz76 to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. <br> Company Name: kanz76<br> <br>Job Description<br> <p>As the Marketing Lead for Lebanon, you will own end-to-end marketing strategy and execution—driving brand awareness, generating qualified leads, and increasing revenue through data-driven campaigns and close cross-functional collaboration.</p><br> Job Purpose <p>Lead the development and execution of integrated digital marketing initiatives in Lebanon to grow brand visibility, improve lead quality, increase conversion rates across the funnel, and deliver measurable campaign performance on time and within budget.</p><br> Job Duties and Responsibilities <ul> <li>Digital marketing (SEO/SEM)</li><li>Social media advertising</li><li>Marketing analytics (GA4)</li><li>Marketing automation tools</li><li>CRM and lead management</li><li>Strategic thinking and planning</li><li>Leadership and stakeholder management</li><li>Communication and presentation</li><li>Analytical mindset</li><li>Project management</li> </ul> <br> <br>Qualifications<br> Required Qualifications <ul> <li>Digital marketing (SEO/SEM)</li><li>Social media advertising</li><li>Marketing analytics (GA4)</li><li>Marketing automation tools</li><li>CRM and lead management</li><li>Strategic planning experience</li><li>Leadership and stakeholder management</li><li>Strong communication and presentation skills</li><li>Analytical mindset</li><li>Project management and campaign delivery</li> </ul> <br> <br><br> </div>

Job Description: <br> <br>Develop and implement HR policies, procedures, and processes in line with company objectives and labor laws. <br>Manage the full recruitment cycle, including job postings, CV screening, interviews, selection, and onboarding. <br>Coordinate employee onboarding, orientation, and offboarding processes. <br>Maintain accurate and up-to-date employee records, contracts, and HR documentation. <br>Manage employee relations and address workplace concerns, conflicts, and disciplinary matters professionally. <br>Monitor and support employee performance management, including appraisals, evaluations, and performance improvement plans. <br>Coordinate monthly payroll, attendance, leave, overtime, and employee benefits with the relevant departments. <br>Ensure compliance with labor laws, company policies, and HR regulations. <br>Develop and maintain internal HR policies, employee handbooks, and workplace procedures. <br>Identify employee training and development needs and coordinate relevant training programs. <br>Prepare HR reports and provide management with relevant information and recommendations. <br>Support workforce planning, staffing requirements, and organizational development. <br>Promote a positive, professional, and productive workplace culture. <br>Handle employee complaints and ensure issues are resolved fairly and confidentially. <br>Monitor attendance, punctuality, leave, and employee disciplinary records. <br>Assist management in developing compensation, benefits, and incentive programs. <br>Ensure all employee information and HR matters are handled with a high level of confidentiality and professionalism. <br> <br>Qualifications & Requirements <br>Bachelor’s degree in Human Resources, Business Administration, Management, or a related field. <br>8+ years of proven HR experience, preferably in an HR Manager or senior HR position. <br>Strong knowledge of recruitment, employee relations, payroll coordination, performance management, and HR policies. <br>Good understanding of local labor laws and employment regulations. <br>Excellent communication, interpersonal, and negotiation skills. <br>Strong leadership and people-management abilities. <br>Excellent organizational and time-management skills. <br>Strong problem-solving and decision-making abilities. <br>Proficiency in Microsoft Office, particularly Excel and Word. <br>Experience with HRIS or HR management systems is an advantage. <br>Ability to maintain confidentiality and handle sensitive employee information. <br>Fluent in English, French and Arabic; additional languages are an advantage. <br>Ability to work independently, manage multiple priorities, and meet deadlines

<div ><p class="paragraph" align="center" ><strong><u><span ></span></u></strong></p></div><div ><p class="paragraph" ></p><div ><p><strong><span >JOB DESCRIPTION</span></strong></p><p><strong><span >Job Title:</span></strong><span > Field Sales Executive<br> <strong>Department:</strong> Sales & Marketing<br> <strong>Reports to:</strong> Sales Manager<br> <strong>Date:</strong> August 2026</span></p><p><strong><span >1. Job Purpose</span></strong></p><p><span >Responsible for driving profitable revenue growth within an assigned territory by acquiring new customers, growing existing accounts and promoting DHL Express solutions.</span></p><p><span >Builds strong customer relationships, identifies business opportunities and provides solutions that meet customer needs and achieve sales and profitability targets.</span></p><p><strong><span >2. Key Responsibilities</span></strong></p><ul> <li><span >Acquire new customers and drive profitable growth within the assigned territory.</span></li> <li><span >Develop existing accounts and identify opportunities to increase share of wallet.</span></li> <li><span >Prospect through planned field activity, leads and other sales channels.</span></li> <li><span >Understand customer needs and recommend appropriate DHL solutions.</span></li> <li><span >Prepare and follow up on quotations and opportunities through to closure.</span></li> <li><span >Develop and execute territory and account plans.</span></li> <li><span >Monitor customer performance, sales activity and market trends and take appropriate action.</span></li> <li><span >Maintain accurate customer and opportunity information in DHL systems.</span></li> <li><span >Collaborate with internal teams to deliver excellent customer experience.</span></li> <li><span >Represent DHL professionally in the market and build long-term customer relationships.</span></li> </ul><p><strong><span >3. Nature & Scope</span></strong></p><p><strong><span >Reporting:</span></strong><span > Reports to the Sales Manager.</span></p><p><strong><span >Contacts:</span></strong><span > Regular interaction with customers and prospects, with close collaboration across Sales, Customer Service, Operations, Finance and Marketing.</span></p><p><strong><span >Planning & Decision Making:</span></strong><span > Plans customer and prospect activity based on business potential and performance data, using commercial judgement to identify opportunities and achieve targets.</span></p><p><strong><span >Key Challenge:</span></strong><span > Delivering revenue and profitability targets while growing customer retention, acquisition and DHL's share of wallet in a competitive Express market.</span></p><p><strong><span >4. Knowledge, Skills & Experience</span></strong></p><ul> <li><span >Minimum 2 years' sales experience, preferably B2B.</span></li> <li><span >Strong customer relationship and business development skills.</span></li> <li><span >Proven ability to identify opportunities, negotiate and close sales.</span></li> <li><span >Strong communication, influencing and presentation skills.</span></li> <li><span >Commercial and customer-focused mindset.</span></li> <li><span >Ability to analyse sales data and turn insights into action.</span></li> <li><span >Strong planning and organisational skills.</span></li> <li><span >Good command of English and local language.</span></li> <li><span >Bachelor's degree in Business, Marketing or related field preferred.</span></li> </ul><p><strong><span >5. Key Performance Areas</span></strong></p><ul> <li><span >Revenue and profitable growth</span></li> <li><span >New business acquisition</span></li> <li><span >Customer retention and development</span></li> <li><span >Share-of-wallet growth</span></li> <li><span >Sales activity and pipeline</span></li> <li><span >Customer experience</span></li> <li><span >Achievement of agreed targets</span></li> </ul></div><br></div>

Role Purpose: <br>Ensures full availability of company products. Maintains proper presentation & merchandising of all brands <br> <br>Key Accountabilities <br> <br>• Maintain the interest of the company as a priority, and ensure extreme integrity and honesty in dealing with customers, colleagues, and superiors <br>• Establishing and maintaining good working relationship with Key Account’s staff, floor as well as warehouse staff <br>• Ensures the proper implementation of contractual shelf shares as per company’s agreement with key accounts <br>• Implements plano-grams as per company’s guidelines <br>• Monitors continuously the stock level in the outlet and coordinates the replenishment with his direct superior <br>• Have a thorough up-to-date knowledge of all the products within the company portfolio <br>• Have a thorough and up-to-date knowledge of competitive products and activities in the market <br>• Monitor the expiry dates of FDC products submit bi-monthly reports <br>• Ensure visibility, inviting appearance, & cleanliness of our products <br>• Managing shelf spaces in the most beneficial way <br>• Strictly adhere to the company operational policies and regulations while performing the tasks: Such as HR policies (working hours/No less than 80% of the time in the field, leave the office no later than 9:30 am, general appearance and dress code), Finance policies, meetings, and reporting <br>• Prepares, daily, a merchandize report and submits it to Merchandising. The report will include outlets visited, activities performed, price compliance and competitive information <br> <br>Qualifications: <br>• Intermediate <br>Experience <br>• None <br> <br>Skills and Knowledge <br>• Languages: Arabic and English Level 1 <br>• Computer: None <br> <br> <br>Competencies <br>• Leading and Deciding <br>• Deciding and Initiating Action <br>• Leading and Supervising <br>• Supporting and Cooperating <br>• Working with People <br>• Adhering to Principles and Values <br>• Interacting and Presenting <br>• Relating and Networking <br>• Persuading and Influencing <br>• Presenting and Communicating Information <br>• Analysing and Interpreting <br>• Writing and Reporting <br>• Applying Expertise and Technology <br>• Analysing <br>• Creating and Conceptualising <br>• Learning and Researching <br>• Creating and Innovating <br>• Formulating Strategies and Concepts <br>• Organising and Executing <br>• Planning and Organising <br>• Delivering Results and Meeting Customer Expectations <br>• Following Instructions and Procedures <br>• Adapting and Coping <br>• Adapting and Responding to Change <br>• Coping with Pressure and Setbacks <br>• Enterprising and Performing <br>• Achieving Personal Work Goals and Objectives <br>• Entrepreneurial and Commercial Thinking

1. Company Description <br>Twellium Industrial Company Limited entered the Ghanaian beverage market in 2013, starting with products such as Rush Energy Drink and Verna Mineral Water. The company has since expanded to produce over sixty different beverage brands and flavors, including malt-based drinks and carbonated soft drinks, all made in Ghana and designed to be affordable. Twellium also produces McBerry biscuits and cakes, featuring a diverse range of products prepared under strict health and safety measures. The company is renowned for its commitment to quality and excellence, with a strong lineup of market-leading brands enjoyed by consumers across the region. <br> <br>2. Job Purpose <br>The Data Entry Clerk captures, validates, and maintains accurate production records for Twellium’s Kumasi facility. You will ensure that all batch logs, yield data, equipment readings, and quality checks are entered into the ERP/MES in a timely manner, supporting production planning, traceability, and continuous improvement efforts. <br> <br>3. Key Accountabilities <br> <br>Accurate Data Capture <br>Enter batch production data into ERP/MES immediately after runs <br>Record equipment parameters and manual adjustments <br>Log quality check results and deviations <br> <br>Data Validation & Reconciliation <br>Review entries for completeness against source logs <br>Correct discrepancies with Production Leads <br>Reconcile shift handover reports to prevent data gaps <br> <br>Report Generation & Distribution <br>Generate daily and weekly production summary reports <br>Distribute metrics to Production, Quality, and Maintenance <br>Archive reports and backup data per policy <br> <br>Continuous Improvement Support <br>Provide historical data trends for root cause analysis <br>Suggest enhancements to data capture workflows <br>Participate in 5S audits of documentation practices <br> <br>Compliance & Confidentiality <br>Maintain accurate timestamps and operator IDs <br>Adhere to GMP, ISO 22000, and data security protocols <br>Support audits with data extracts and logs <br> <br>4. Qualifications, Experience & Skills <br>Secondary school completion; diploma in Business or IT preferred <br>1–2 years in data-entry or administrative roles in manufacturing <br>Proficiency with ERP/MES systems and MS Office <br>Typing speed ≥ 50 WPM with high accuracy <br>Strong attention to detail and organizational skills <br>Good communication and ability to meet deadlines

<p>Supervise, train, coach, and motivate the hostess team to deliver exceptional guest service and maintain the highest hospitality standards.</p><p>Manage the daily reservation system, ensuring accuracy, proper table allocation, and maximum restaurant capacity utilization.</p><p>Welcome and escort guests in a professional, courteous, and friendly manner, ensuring an outstanding first impression.</p><p>Coordinate table assignments and seating arrangements to optimize guest flow while balancing server sections fairly.</p><p>Monitor reservation schedules, waiting lists, walk-in guests, VIP bookings, and special requests to ensure efficient service.</p><p>Handle guest inquiries, complaints, and special requests professionally, escalating complex issues to the Restaurant Manager when necessary.</p><p>Maintain accurate guest profiles, preferences, and reservation history to enhance guest recognition and personalized service.</p><p>Coordinate closely with the Restaurant Manager, Floor Supervisors, Kitchen, Bar, and Service teams regarding table availability and service timing.</p><p>Ensure the reception area, entrance, waiting area, and hostess station remain clean, organized, and professionally presented at all times.</p><p>Monitor restaurant occupancy levels and communicate expected waiting times accurately to guests.</p><p>Prepare daily reservation reports and provide management with updates on occupancy, no-shows, cancellations, and guest trends.</p><p>Ensure all reservation channels (telephone, website, social media, email, and reservation platforms) are monitored and responded to promptly.</p><p>Assist in planning seating arrangements for private events, large groups, and special occasions.</p><p>Monitor hostess attendance, grooming, punctuality, and adherence to company policies and service standards.</p><p>Participate in recruitment, onboarding, training, scheduling, and performance evaluations of the hostess team.</p><p>Promote a positive, professional, and guest-focused culture within the Front of House team.</p><p>Ensure compliance with all company policies, health and safety regulations, and operational procedures.</p><p>Support the Restaurant Manager with administrative duties and operational projects as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of experience in a hostess or guest relations role within a full-service restaurant._x000D_ At least 1 2 years of supervisory experience leading a hostess or reception team._x000D_ Experience in upscale, premium casual, or fine dining restaurants is highly preferred._x000D_ _x000D_ Key Responsibilities_x000D_</p>

Minimum 3–5 years of experience in a hostess or guest relations role within a full-service restaurant. <br>At least 1–2 years of supervisory experience leading a hostess or reception team. <br>Experience in upscale, premium casual, or fine dining restaurants is highly preferred. <br> <br>Key Responsibilities <br>Supervise, train, coach, and motivate the hostess team to deliver exceptional guest service and maintain the highest hospitality standards. <br>Manage the daily reservation system, ensuring accuracy, proper table allocation, and maximum restaurant capacity utilization. <br>Welcome and escort guests in a professional, courteous, and friendly manner, ensuring an outstanding first impression. <br>Coordinate table assignments and seating arrangements to optimize guest flow while balancing server sections fairly. <br>Monitor reservation schedules, waiting lists, walk-in guests, VIP bookings, and special requests to ensure efficient service. <br>Handle guest inquiries, complaints, and special requests professionally, escalating complex issues to the Restaurant Manager when necessary. <br>Maintain accurate guest profiles, preferences, and reservation history to enhance guest recognition and personalized service. <br>Coordinate closely with the Restaurant Manager, Floor Supervisors, Kitchen, Bar, and Service teams regarding table availability and service timing. <br>Ensure the reception area, entrance, waiting area, and hostess station remain clean, organized, and professionally presented at all times. <br>Monitor restaurant occupancy levels and communicate expected waiting times accurately to guests. <br>Prepare daily reservation reports and provide management with updates on occupancy, no-shows, cancellations, and guest trends. <br>Ensure all reservation channels (telephone, website, social media, email, and reservation platforms) are monitored and responded to promptly. <br>Assist in planning seating arrangements for private events, large groups, and special occasions. <br>Monitor hostess attendance, grooming, punctuality, and adherence to company policies and service standards. <br>Participate in recruitment, onboarding, training, scheduling, and performance evaluations of the hostess team. <br>Promote a positive, professional, and guest-focused culture within the Front of House team. <br>Ensure compliance with all company policies, health and safety regulations, and operational procedures. <br>Support the Restaurant Manager with administrative duties and operational projects as required

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>SOLARCARE is a leading provider of professional solar systems design &amp; engineering, build and maintenance services. We are committed to delivering exceptional customer service while ensuring the highest standards of technical performance, safety, and reliability for our clients' solar energy systems.</p><p>We are looking for a highly organized, customer-focused, and proactive Customer Service Officer to join our growing team.</p><p>Position Summary:</p><p>The Customer Service Officer plays a key role in ensuring the smooth delivery of our services. Acting as the primary point of contact after the sales process, you will coordinate service schedules, communicate with clients, dispatch field teams, and ensure every customer receives a professional and seamless experience.</p><p>This position requires excellent organizational skills, strong communication abilities, and the capacity to manage multiple priorities in a fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Receive and review newly awarded service contracts from the Sales Department.</li><li>Plan, schedule, and coordinate preventive and corrective maintenance visits.</li><li>Coordinate service appointments with clients and confirm access requirements.</li><li>Dispatch field teams and monitor daily activities.</li><li>Ensure payments are collected from clients.</li><li>Maintain the service calendar and optimize technician utilization.</li><li>Serve as the primary point of contact for clients after contract award.</li><li>Respond promptly and professionally to customer inquiries.</li><li>Handle client feedback, requests, and complaints with professionalism and efficiency.</li><li>Build strong, long-term relationships with clients through exceptional service.</li><li>Ensure high customer satisfaction and timely resolution of issues.</li><li>Maintain accurate records within the company's CRM systems.</li><li>Ensure all operational data is entered accurately and on time.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in business administration, Marketing or a related field.</li><li>2 5 years of experience in customer service, operations coordination, project coordination, or administration.</li><li>Experience in the renewable energy, construction, engineering, or technical services sector is an advantage.</li><li>Excellent communication skills in English and Arabic (French is a plus).</li><li>Excellent problem-solving and customer relationship skills.</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook).</li><li>Experience with ERP or CRM software is preferred.</li><li>Customer-oriented with a positive attitude.</li><li>Able to work independently and as part of a team.</li><li>Strong planning and coordination skills.</li></ul><p>If you are passionate about customer service, operations management, and renewable energy, we would be delighted to hear from you.</p><p></p></section>

we are hiring an experienced Tenders Lead to oversee the end-to-end tendering process, ensuring the preparation of high-quality, compliant, and competitive technical and financial proposals while coordinating with internal departments and suppliers to achieve successful project execution. <br>Please send your CV to hr.careers11@outlook.com <br> <br>Experience and Qualifications required: <br>• Bachelor's degree, preferably in Engineering or another scientific field (Master's degree is considered an asset). <br>• Proven 10–15 years of experience in tender management, project management, and preparing competitive bids (experience working on projects funded by organizations such as UNDP, UNOPS, USAID, or similar international organizations is an asset). <br>• Knowledge and experience in one or more of the following fields such as Laboratory Equipment, Medical/Biomedical Equipment, Tools, RAC Equipment, or Forensics & Security Equipment. <br>• English language is a must (French is a plus). <br>• Proficient in Microsoft Office Suite. <br>• High attention to detail with excellent analytical and organizational abilities. <br>• Ability to work in a fast-paced and team-oriented environment with high level of ethical standards & confidentiality. <br>• Ability to manage multiple tenders simultaneously and work effectively under pressure while meeting strict deadlines. <br> <br>Duties of the Job: <br>• Lead the preparation and submission of technical and financial tender offers, ensuring compliance, completeness, accuracy, and competitiveness. <br>• Analyze tender specifications and validate technical compliance, ensuring the selection of the most suitable brands and products. <br>• Coordinate with suppliers to obtain quotations, negotiate competitive pricing, delivery lead times, and commercial terms. <br>• Coordinate project execution including ordering, shipment follow-up, delivery planning, installation, and invoicing. <br>• Build and maintain strong relationships with local and international suppliers and manufacturers. <br>• Develop and manage tender execution plans, ensuring all deadlines and submission requirements are met. <br>• Coordinate internally with Sales, Technical, Procurement, Logistics, Finance, and Management throughout the tendering process. <br>• Respond promptly to tender clarifications, client inquiries, and bidding authority requirements. <br>• Attend pre-bid meetings, site visits, and project coordination meetings whenever required

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Finance Officer – THRIVE&nbsp;</span><br></p><br> <p><span>What we are looking for&nbsp;</span></p><br> <p>Hivos is an equal opportunities employer and welcomes applications from all qualified individuals. We are currently seeking suitably qualified, highly competent, and motivated candidates to serve as&nbsp;<span>Finance Officer - THRIVE</span>&nbsp;and lead effective implementation, coordination, and delivery of the program upon project commencement.&nbsp;</p><br> <p><span>Position Information</span><br></p><br> <p><span>Location</span>: Lebanon</p><br> <p><span>Hours</span>: Full Time (36 Hours Per Week)</p><br> <p><span>Reports to</span>: Project Finance Manager</p><br> <p><span>Team:</span> Programs</p><br> <p><span>Contract Type:</span>&nbsp;Fixed – Term</p><br> <p><span>Term</span>: This appointment is for an initial term of one year, with possibility of renewal for the life of the project, subject to donor funding availability, performance and organizational needs.</p><br> <p><span>Office:</span>&nbsp;Zimbabwe</p><br> <p><span>Provisional grade</span>: 10</p><br> <p><span>Deadline</span>: 8 September 2026</p><br> <p><span>JOB CONTEXT</span></p><br> <p>Hivos was awarded the THRIVE Program&nbsp;(Promoting an Enabling Environment for Civil Society)&nbsp;under the Swedish Strategy for Support to Civil Society 2025–2029. The program aims to strengthen civil society resilience, sustainability, and effectiveness across&nbsp;Kenya, Zimbabwe, Colombia, and Lebanon.</p><br> <p>THRIVE seeks to empower civil society actors to counter shrinking civic space and promote enabling environments through three interlinked outcomes:</p><br> <ul> <li>Safe and inclusive spaces for collaboration</li> <li>Strengthened operational and strategic capacities</li> <li>Increased access to knowledge, networks, tools, and resources</li> </ul> <p><span>ROLE PURPOSE</span></p><br> <p>Reporting to the project Finance Manager, the Finance Officer supports the project team by reviewing financial reports, preparing consolidated donor statements, tracking expenditures, and ensuring compliance with supporting documentation. The role manages cash flow planning, remittance and reporting schedules, assesses partner and grantee budgets, and processes transactions in the Hivos All Solutions system, strengthening accountability, transparency and overall financial performance within THRIVE’s implementation.</p><br> <p><span>KEY RESPONSIBILITIES&nbsp;</span></p><br> <p>The key responsibilities of the role include:</p><br> <p><span>Financial Monitoring of Partners</span></p><br> <ul> <li>Monitor partners’ financial performance to ensure compliance with contractual obligations and donor and Hivos regulations.</li> <li>Strengthen partners’ capacity in understanding and managing their assigned budgets.</li> <li>Review partners’ fund availability to process disbursements.</li> <li>Obtain and consolidate partners’ executed amounts for inclusion in donor financial reports.</li> <li>Evaluate audit results submitted by partners according to Hivos assessment standards.</li> <li>Record findings from partner evaluations in All Solutions (AS).</li> </ul> <p><span>Partner Financial Reporting Review </span></p><br> <ul> <li>Review partner financial reports to ensure they meet minimum submission requirements before full evaluation.</li> <li>Provide timely and clear feedback to partners when reports require corrections to comply with Hivos and donor standards.</li> <li>Assess the reasonableness of expenses through sampling, following Hivos policies and the Hivos Framework for Project Expenditure Verification.</li> <li>Verify fund availability and budget execution to authorize disbursements.</li> <li>Consolidate partners’ executed amounts for inclusion in donor financial reports.</li> <li>Record evaluation results, findings, and verification outcomes in AS, including the Expenditure Verification Control Worksheet when applicable.</li> <li>Review and analyze audit results submitted by partners in accordance with Hivos assessment standards.</li> </ul> <p><span>Project Financial Monitoring </span></p><br> <ul> <li>Generate monthly expenditure reports from AS and verify that all processed transactions are recorded.</li> <li>Incorporate cash reconciliation into expenditure reports when applicable.</li> <li>Conduct project budget execution analysis.</li> <li>Review resource allocation in project budget to ensure Hivos staff costs align with project planning; recommend reallocations when appropriate.</li> <li>Apply corrections indicated by the project Finance Manager (FM) to the execution report.</li> <li>Ensure financial execution aligns with donor/Hivos mandates.</li> </ul> <p><span>Accounting Review &amp; Reconciliation</span></p><br> <ul> <li>Conduct monthly reviews of accounting records in AS to ensure accurate expense registration and identify omissions or discrepancies.</li> <li>Perform reconciliations of expenses and income recorded in AS against donor financial reports.</li> </ul> <p><span>Partner Evaluation &amp; Formalization</span></p><br> <ul> <li>Conduct the Financial Intake Assessment and, when exceptions are approved, review financial information or assessments completed by other donors.</li> <li>Justify the use of a less rigorous partner financial evaluation method when applicable and submit the justification to the FM.</li> <li>Discuss assessment outcomes and the action plan with the FM and enter both into AS.</li> <li>Align project budget accounts with Hivos codes after contract approval.</li> </ul> <p><span>Project Closure</span></p><br> <ul> <li>Verify that the final financial report has been reviewed and approved.</li> <li>Complete the Contract Closure process in AS.</li> </ul> <p><span>Financial Analysis &amp; Support</span></p><br> <ul> <li>Ensure local compliance with authorities and financial institutions.</li> <li>Support office management and other administrative tasks, including supplier payments, reconciliations, and staff advances.</li> <li>Provide consolidated budget execution information to the regional financial team and attend related meetings.</li> <li>Complete the Annual Forecast and contribute to quarterly and annual financial planning.</li> </ul> <p><span>PERSON SPECIFICATIONS&nbsp;</span></p><br> <p><span>Qualifications</span></p><br> <ul> <li>Degree in finance, accounting, business economics or related / similar field.</li> <li>A holder of CPA, ACCA or related certification.</li> </ul> <p><span>Knowledge / Experience</span></p><br> <ul> <li>1–3 years of experience in finance, including the financial management of donor-funded programmes, preferably within international NGOs or development cooperation environments.</li> <li>Significant experience in grantmaking, including grant administration, disbursement, monitoring and grant closure processes, particularly in multi-country programmes.</li> <li>Proven experience managing the full financial cycle of donor-funded programmes, including budgeting, forecasting, financial monitoring and reporting.</li> <li>Advanced knowledge of accounting principles.</li> <li>Expertise in accounting, business economics, ERP/MIS systems and financial software.</li> <li>Experience overseeing audits, ensuring compliance with tax regulations and managing financial risks across multiple programme countries.</li> <li>Experience in capacity building and providing technical guidance to finance staff and implementing partners.</li> <li>Fluency in English is essential; knowledge of Arabic or Spanish is an asset.</li> </ul> <p><span>Key Skills /Attributes</span></p><br> <ul> <li>Financial analysis, strategic thinking and problem-solving.</li> <li>Communication and stakeholder management.</li> <li>Planning and organizational skills.</li> <li>High attention to detail and accuracy.</li> <li>Able to meet deadlines, multitask effectively, and work collaboratively in culturally diverse teams.</li> <li>Integrity, accountability, professionalism and ethical judgement.</li> </ul> <p><span>What we offer</span></p><br> <p>We offer a stimulating work environment in a professional international organization with very dedicated staff. This position will be based in Beirut, Lebanon. We offer a national contract based on Hivos local labour conditions, with comparatively competitive remuneration package commensurate with experience and expertise<span>.</span>&nbsp; Hivos welcomes International &amp; Regional applicants but can only offer a position to only those with a valid work permit for Lebanon.</p><br> <p><span>Want to apply?</span></p><br> <p>Please submit a cover letter (maximum 1 page) and CV (maximum 2 pages) as soon as possible by clicking the&nbsp;<span>‘Apply here’</span> button. Applications are being received until 8 September 2026, midnight CAT.</p><br> <p><span>Our values and commitment to safeguarding </span></p><br> <p>Hivos is committed to promoting equality, diversity, and inclusion in the workplace, and strives to be representative of all sections of society. We know that different perspectives, experiences, and competences are key for Hivos to be a relevant, capable, and successful organization. Hivos therefore strives to recruit staff with diverse backgrounds and lived experiences.  </p><br> <p>Hivos is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and partners with whom Hivos engage.&nbsp;</p><br> <p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Hivos also participates in the <span>Inter Agency Misconduct Disclosure Scheme</span>. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. When you submit an application, you confirm your understanding of these recruitment procedures.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The post is located at the Programme Office in Lebanon, in Beirut under the UNODC Regional Office for the Middle East and North Africa (ROMENA). Within delegated authority, the Programme Officer (Head of Programme Office in Lebanon will be responsible for overseeing the overall implementation of UNODC Programmes and activities in Lebanon. The incumbent will also act as the Head of the UNODC Programme Office in Lebanon and represent UNODC vis-a-vis the Government of Lebanon and the international community in Lebanon. The Programme Coordinator works under the overall guidance of the Regional Representative for the Middle East and North Africa (ROMENA), and under the direct supervision of the Deputy Regional Representative. The incumbent is a member of the relevant United Nations Country Team (UNCT) under the strategic guidance and coordination of the United Nations Resident Coordinator (UNRC). In this capacity, the incumbent leads UNODC's engagement in UN common country planning, programming, funding, monitoring and evaluation activities and actively contributes to the establishment of the Common Country Analysis and United Nations Sustainable Development Cooperation Framework (CCA and UNSDCF) and related joint workplan, resource mobilization and communications strategies and plans as well as the Business Operations Strategy especially under the UN reform and the 2030 Agenda. For more information on UNODC, please visit www.unodc.org</p><p>Responsibilities</p><p>Within assigned authority, the incumbent will be responsible for the overall implementation and direction of UNODC projects and initiatives in Lebanon under the Regional Framework for Arab States. S/he will be responsible for the following specific tasks:</p><ul><li>Ensure the strategic direction and management of the programme for Lebanon and contribute to expand and raise resources for the Lebanon Programme across UNODC mandates with financial support from governments, international organizations, member states and private sector.</li><li>Under the leadership of the respective Regional Representative and Deputy Representative, act as Head of Office representing UNODC vis- -vis the national counterparts, the UN, the international community and other partners working towards national, regional and inter-regional long-term capacity-building in UNODC mandates and in particular in drug control and crime prevention, in order to promote adherence to and ensure consistency with the terms of the United Nations conventions, drug control treaties, the Conventions against Transnational Organized Crime (UNTOC), Corruption (UNCAC) and cybercrime, the international instruments to counter terrorism and the UN standards and norms in criminal justice and crime prevention.</li><li>Translate programmatic objectives produced by ROMENA in efficient and viable technical assistance and policy development work for Lebanon and support ROMENA in the establishment of the strategic direction and expansion of cooperation in the context of the UNODC Regional Programme for the Arab States.</li><li>Contribute towards UN-wide strategic planning and cooperation in Lebanon and advocate for drugs/crime related issues to be embedded in key UN programmatic instruments such as the United Nations Common Country Analysis; Sustainable Development Cooperation Framework; and contribute to the Efficiency Roadmap goals (i.e. Business Operations Strategy annual review; Common Back Offices/Local Shared Service Centres; Common Premises) as well as UN common goals such as women empowerment, gender equality.</li><li>Coordinate and liaise with UNODC field offices and global programs, as well as relevant units at UNODC Headquarters (HQ), the authorities of the host country, and other relevant international and regional actors to facilitate project implementation and create synergies in this regard.</li></ul><p>Advocacy</p><ul><li>Establish close partnership with the national counterparts in Lebanon, manage and coordinate communications with governments, other UN agencies, international organizations, and diplomatic missions on drug control, crime prevention and criminal justice policy issues and the broader UNODC mandate.</li></ul><p>Programme Implementation</p><ul><li>Coordinate, oversee, and monitor the planning the budgeting and the implementation of the UNODC portfolio in Lebanon, including but not limited to drug control; countering human trafficking/smuggling of migrant; countering corruption; prison reform; juvenile justice; countering maritime crime and border management.</li><li>Lead and manage the implementation of the crime prevention and criminal justice programme in Lebanon, ensuring effective human rights and gender mainstreaming across all interventions, and maintaining oversight of programme delivery, budgets, expenditures, and partnerships with national counterparts and donors.</li><li>Monitor and analyze programme and project development and implementation; identify risks challenges to be addressed and propose corrective actions.</li><li>Identify and assess technical assistance strategies of donors active in criminal justice and crime prevention.</li><li>Design coordinate and support training and capacity-building activities for criminal justice actors, including the development of technical materials and the delivery of interregional, regional, and national training activities.</li><li>Ensure effective financial management, fund monitoring, and compliance with reporting requirement of the projects in Lebanon meeting related reporting obligations and coordinate timely projects reviews and revisions as required.</li><li>Engage with funding partners at national and international level to expand and raise resources for the crime prevention, criminal justice portfolio.</li><li>Collect and analyze data to identify trends and patterns. Provide insights through graphs, charts, tables, and reports using data visualization methods to support data-driven planning, decision-making, and reporting.</li><li>Draft and review a variety of high quality and timely written outputs, such as background papers, policy proposals, official correspondence, working papers, mission reports, presentations, and organize, participate in, and deliver presentations at policy-making, expert group, and programme- and project-related meetings, workshops, and discussions.</li><li>Promote gender equality and mainstream gender across all programmatic activities and policies in line with UNODC Gender Strategy.</li></ul><p>Managing the Programme Office</p><ul><li>Provide oversight in managing the financial, physical and human resources of the local UNODC office under his/her supervision in line with the established policies and delegated authority in Lebanon</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Advanced university degree (Master s degree or equivalent) in criminology, law, social sciences or related field is required. A first-level university degree in similar fields, in combination with two additional years of qualifying experience, may be accepted in lieu of the advanced university degree.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><ul><li>A minimum of five years of relevant, progressively responsible professional work experience, in implementing projects/programs in international technical cooperation in criminal justice and crime prevention and strengthening criminal justice systems is required.</li><li>Experience in the delivery of capacity-building, training and advisory services training and providing advice and assistance to national criminal justice and crime prevention organizations is required.</li><li>Experience in fund-raising and in managing projects funded by international funding partners, including the European Union, intergovernmental or international organizations is desirable.</li><li>Experience in team and performance management is desirable</li><li>Experience in data analytics or related areas is desirable.</li></ul><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required.</p><p></p></section>

<p>We are seeking a motivated and detail-oriented HR Assistant to support the Human Resources department, with a primary focus on recruitment and training &amp; development activities. The ideal candidate will assist in sourcing, screening, and coordinating candidates, as well as supporting the planning and execution of employee training programs. This role is well-suited for a candidate with a strong academic background in HR or Management and 1 to 3 years of relevant experience.</p><p><strong>Key Responsibilities</strong></p><p><strong>Recruitment</strong></p><p>Assist in posting job vacancies on various platforms (job boards, social media, company website).</p><p>Screen resumes and applications to shortlist qualified candidates.</p><p>Coordinate and schedule interviews between candidates and hiring managers.</p><p>Conduct initial phone screenings to assess candidate fit.</p><p>Communicate with candidates throughout the recruitment process, ensuring a positive candidate experience.</p><p>Maintain and update the recruitment tracker/database with candidate status and pipeline progress.</p><p>Support in drafting job offers and coordinating pre-employment requirements (documents, references, etc.).</p><p>Assist in onboarding new hires, including preparing orientation materials and documentation.</p><p><strong>Training &amp; Development</strong></p><p>Assist in identifying training needs across departments in coordination with the HR Manager.</p><p>Support the planning, scheduling, and logistics of internal and external training sessions.</p><p>Prepare training materials, presentations, and attendance records.</p><p>Track employee participation and maintain training records/files.</p><p>Collect feedback post-training and assist in evaluating training effectiveness.</p><p>Coordinate with external training providers/vendors when needed.</p><p><strong>General HR Support</strong></p><p>Maintain confidentiality of employee and candidate records.</p><p>Assist with other HR administrative tasks as needed (personnel files, HR correspondence, reports).</p><p>Support employee relations initiatives and internal communications.</p><p><strong>Qualifications &amp; Requirements</strong></p><p>Bachelor's Degree in Human Resources Management, Business Administration, or related field.</p><p>1 to 3 years of experience in an HR role, preferably with exposure to recruitment and/or training functions.</p><p>Strong communication skills, both written and verbal (Arabic and English preferred).</p><p>Excellent organizational and multitasking abilities.</p><p>Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with HR software/ATS is a plus.</p><p>High level of discretion and professionalism in handling confidential information.</p><p>Strong interpersonal skills with the ability to interact professionally with candidates and employees at all levels.</p><p>Detail-oriented with strong follow-up skills.</p><p><strong>Key Competencies</strong></p><p>Team player with a proactive attitude.</p><p>Ability to work under pressure and meet deadlines.</p><p>Strong problem-solving and coordination skills.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications &amp; Requirements</b><p>Bachelor's Degree in Human Resources Management, Business Administration, or related field.</p><p>1 to 3 years of experience in an HR role, preferably with exposure to recruitment and/or training functions.</p><p>Strong communication skills, both written and verbal (Arabic and English preferred).</p><p>Excellent organizational and multitasking abilities.</p><p>Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with HR software/ATS is a plus.</p><p>High level of discretion and professionalism in handling confidential information.</p><p>Strong interpersonal skills with the ability to interact professionally with candidates and employees at all levels.</p><p>Detail-oriented with strong follow-up skills.</p><p><b>Key Competencies</b></p><p>Team player with a proactive attitude.</p><p>Ability to work under pressure and meet deadlines.</p><p>Strong problem-solving and coordination skills.</p>

Qualifications <br> <br>Bachelor's degree in Marketing or a related field. <br>3–5 years of experience in Market Research, Marketing Analytics, Business Intelligence, Product Development, or Research & Development. <br>Experience within the FMCG, Food & Beverage, Manufacturing, or Consumer Goods sectors is highly preferred. <br>Experience managing market surveys and consumer research projects. <br> <br>Key Responsibilities1. Market Research & Market Intelligence <br> <br>Conduct quantitative and qualitative market research to identify customer needs, market gaps, and emerging trends. <br>Design and execute market surveys, questionnaires, interviews, and focus groups. <br>Analyze customer preferences, purchasing behavior, and satisfaction levels. <br>Collect, validate, and interpret market data from multiple internal and external sources. <br>Prepare comprehensive market research reports and executive summaries. <br>Monitor local, regional, and international market developments. <br>Develop customer segmentation analyses. <br>2. Competitor Analysis <br> <br>Monitor competitors' products, pricing strategies, promotions, and market positioning. <br>Benchmark competitors' strengths, weaknesses, and competitive advantages. <br>Conduct SWOT analyses for competitors and new market entrants. <br>Track competitors' marketing campaigns and product launches. <br>Prepare regular competitor intelligence reports. <br>3. Product Research & Development (R&D) <br> <br>Identify opportunities for new product development and product improvements. <br>Evaluate customer feedback and market demands to support product innovation. <br>Coordinate product testing and concept validation. <br>Participate in developing new product concepts from ideation through launch. <br>Recommend modifications to existing products based on market findings. <br>Assist in packaging, branding, and product positioning decisions. <br>Support product lifecycle management initiatives. <br>4. Consumer Insights <br> <br>Analyze customer buying habits and decision-making factors. <br>Identify customer pain points and unmet needs. <br>Measure customer satisfaction and brand perception. <br>Conduct post-launch product performance evaluations. <br>Recommend initiatives to improve customer experience. <br>5. Market Surveys <br> <br>Develop survey methodologies and sampling plans. <br>Design questionnaires aligned with research objectives. <br>Coordinate survey execution across various channels. <br>Analyze survey results using statistical methods. <br>Present findings and actionable recommendations to management. <br>6. Business Development Support <br> <br>Evaluate new business opportunities and market expansion potential. <br>Conduct feasibility studies for new markets and products. <br>Support pricing strategy development through market analysis. <br>Identify emerging market segments and growth opportunities. <br>Provide commercial insights for strategic planning. <br>7. Data Analysis & Reporting <br> <br>Analyze large datasets using statistical and analytical tools. <br>Prepare dashboards and KPI reports. <br>Develop trend analyses and forecasting models. <br>Present research findings to senior management. <br>Maintain research databases and historical market records. <br>8. Cross-Functional Collaboration <br> <br>Work closely with Sales, Marketing, Product Development, Operations, and Finance teams. <br>Support marketing campaigns with market intelligence. <br>Participate in strategic planning meetings. <br>Coordinate with external research agencies when required. <br>Key Performance Indicators (KPIs) <br> <br>Number of market studies completed <br>Accuracy and quality of research reports <br>Timeliness of research delivery <br>Number of customer surveys conducted <br>Survey response rate <br>Customer satisfaction research completion <br>Number of competitor analyses completed <br>New product opportunities identified <br>Product improvement recommendations implemented <br>Market share insights generated <br>Success rate of new product launches <br>Forecast accuracy <br>Management satisfaction with research quality <br>Research project completion within budget <br>Return on research initiatives

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and results-oriented Assistant Distribution Manager to join our team. The successful candidate will support the Distribution Manager in overseeing daily bulk propane (Vrac) distribution operations, ensuring safe, efficient, and timely deliveries while maintaining the highest standards of customer service and operational excellence.</p><p><b>Key Responsibilities</b></p><ul><li>Assist in planning, organizing, and monitoring daily bulk propane (Vrac) distribution operations.</li><li>Coordinate with the Drivers, Maintenance, Sales, and Customer Service departments to ensure smooth and uninterrupted distribution activities.</li><li>Monitor fleet availability and coordinate preventive and corrective maintenance to maximize vehicle reliability and operational efficiency.</li><li>Supervise drivers and delivery assistants, ensuring attendance, operational compliance, and adherence to delivery schedules.</li><li>Ensure compliance with company policies, Lebanese transportation regulations, and Health, Safety &amp; Environment (HSE) standards.</li><li>Monitor distribution performance, delivery efficiency, and customer satisfaction, identifying opportunities for continuous improvement.</li><li>Prepare and maintain accurate operational reports, delivery records, and distribution documentation.</li><li>Resolve operational challenges and customer delivery concerns promptly and effectively.</li><li>Support the implementation of initiatives that improve distribution processes and optimize operational efficiency.</li><li>Act on behalf of the Distribution Manager during their absence, ensuring the continuity of daily operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Industrial Engineering, or a related field.</li><li>Minimum 5 years of experience in distribution, logistics, transportation, or fleet operations, preferably in the LPG, oil &amp; gas, or FMCG industry.</li><li>Strong leadership, planning, and coordination skills.</li><li>Excellent problem-solving and decision-making abilities.</li><li>Good knowledge of fleet management and transportation operations.</li><li>Familiarity with HSE standards and Lebanese transportation regulations is an advantage.</li><li>Proficiency in Microsoft Office, particularly Excel; experience with ERP systems is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work under pressure and manage multiple priorities in a fast-paced environment.</li></ul><p></p></section>