Head Pastry Jobs - Beirut Lebanon

We are a seeking a candidate with proven experience in project management and construction <br>o Coordinate and schedule daily activities <br>o Ensure that work meets quality standards and complies with relevant codes and regulations <br>• Maintain accurate and detailed records of daily activities, including work accomplished, materials used, and personnel on-site <br>• Prepare reports for management as required <br>• Effectively communicate site needs and requests to the head office for timely resolution. <br>• Advise the office on any requirements essential for the smooth execution of the project. <br>o Collaborate with procurement to ensure timely availability of necessary materials <br>o Take responsibility for signing every delivery order for received goods on-site <br>o Prepare and sign measurement statements according to the guidelines provided by the head office. <br>o Oversee and enforce site cleanliness standards to maintain a safe and organized work environment <br>o Report project progress and any issues to supervisors and management <br>o Collaborate with contractors to facilitate the acceleration of site work

<p>We are looking for an experienced and results-driven Transportation Division Manager to lead and develop one of our transportation operations divisions. The successful candidate will be responsible for overseeing daily operations, improving service quality and efficiency, managing operational performance, and identifying opportunities for business growth. Key Responsibilities: Manage and monitor daily transportation operations. Ensure efficient scheduling, service delivery, and resource utilization. Monitor operational performance, costs, and service quality. Develop and implement plans to improve productivity and profitability. Identify new business opportunities and support the division s growth. Handle operational challenges and ensure timely solutions. Coordinate with relevant departments to achieve business objectives. Prepare operational reports and recommendations for Management.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven managerial experience in transportation, fleet, logistics, or a related operational field.<br>Strong understanding of transportation operations and service management.<br>Business development and entrepreneurial mindset.<br>Strong leadership, problem-solving, and decision-making skills.<br>Ability to manage performance, costs, and operational priorities.<br>Strong communication and organizational skills.<br>Proficiency in Microsoft Office.<br>Bachelor s degree in Business Administration, Operations Management, Logistics, or a related field is preferred.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Summary:<br><br></b> <br>The General Manager is the highest-ranking operational authority within the club. This is not an operational execution role it is a strategic leadership role responsible for the overall performance, culture, growth, and profitability of the club.<br><br> <br>The General Manager leads a team of department heads and managers, owns the club's P&amp;L, drives the long-term vision of the business alongside ownership, and ensures that every function of the gym from member experience to financial performance operates at the standard FitLife demands.<br><br> <br>The ideal candidate is a seasoned leader who has built and led high-performing teams, managed a business unit's financial performance, and understands the full lifecycle of a service-driven fitness or hospitality operation. They bring authority, clarity, and commercial intelligence to every decision they make.<br><br> <br>I. Strategic Leadership &amp; Business Ownership<br><br> Act as the actual leader of the club, making decisions that align with the owner's vision and the business's short and long-term goals.<br><br> Own the club's financial performance including revenue, cost control, margin management, and profitability and report directly to ownership with full transparency.<br><br> Drive the club's strategic planning cycle: setting annual goals, defining quarterly priorities, identifying growth opportunities, and executing against a clear business roadmap.<br><br> Benchmark the club's performance against industry standards and competitors identifying market gaps, positioning opportunities, and service differentiators.<br><br> Lead the development and continuous improvement of all business systems, processes, and standards across every department.<br><br> Make high-stakes decisions with speed and confidence escalating to ownership only when truly necessary, and presenting problems alongside proposed solutions.<br><br> <br>II. People Leadership &amp; Organizational Development<br><br> Lead, develop, and hold accountable a team of department managers and senior staff.<br><br> Build a management team capable of operating autonomously and at a high standard; develop successors and internal talent systematically.<br><br> Set the cultural tone of the organization establishing expectations around accountability, performance, professionalism, and member-centricity that cascade through every level of the team.<br><br> Drive the club's recruitment strategy at the management level, ensuring the right people are in the right roles at all times.<br><br> Oversee performance management across all departments ensuring evaluations, feedback cycles, and development plans are executed consistently and fairly.<br><br> Identify structural weaknesses in the organization and proactively redesign roles, responsibilities, or team structures to address them.<br><br> <br>III. Financial Performance &amp; P&amp;L Ownership<br><br> Own the club's full P&amp;L understanding the drivers of revenue and cost across all departments and taking accountability for financial results.<br><br> Set, monitor, and act on financial KPIs including membership revenue, PT revenue, cafeteria performance, cost per acquisition, retention rates, and EBITDA contribution.<br><br> Approve budgets, significant expenditures, and investment decisions ensuring every major spend is justified by a clear business case.<br><br> Partner with the Bookkeeper and Operations Manager to maintain financial accuracy, clean records, and timely reporting.<br><br> Identify revenue growth opportunities across existing and new service lines packages, partnerships, corporate memberships, events, and ancillary revenue.<br><br> Proactively manage cost without compromising quality finding efficiencies across staffing, procurement, and operations.<br><br> <br>IV. Membership Growth &amp; Commercial Strategy<br><br> Own the club's membership growth strategy setting acquisition targets, defining the sales approach, and ensuring the sales team executes against a clear commercial plan.<br><br> Monitor and act on conversion rates, churn, lifetime value, and engagement metrics to continuously improve the membership lifecycle.<br><br> Design and oversee retention strategies that build long-term member loyalty going beyond reactive complaint handling to proactive engagement.<br><br> Oversee the positioning and packaging of all services (PT, classes, wellness, cafeteria) to maximize both member value and commercial return.<br><br> Stay closely connected to the member experience using data, feedback, and direct insight to identify what drives satisfaction, loyalty, and referral.<br><br> <br>V. Operational Excellence &amp; Standards<br><br> Set the operational standards for every department and hold department heads accountable for maintaining them.<br><br> Establish and enforce non-negotiable standards across member experience, facility condition, health and safety, and team conduct.<br><br> Review operational performance reports, KPI dashboards, and system data regularly identifying trends, anomalies, and areas requiring intervention.<br><br> Ensure all compliance obligations are met including operational licenses, in</div></section>

We are looking for an experienced and results-driven Transportation Division Manager to lead and develop one of our transportation operations divisions. <br> <br>The successful candidate will be responsible for overseeing daily operations, improving service quality and efficiency, managing operational performance, and identifying opportunities for business growth. <br> <br>Key Responsibilities: <br>Manage and monitor daily transportation operations. <br>Ensure efficient scheduling, service delivery, and resource utilization. <br>Monitor operational performance, costs, and service quality. <br>Develop and implement plans to improve productivity and profitability. <br>Identify new business opportunities and support the division’s growth. <br>Handle operational challenges and ensure timely solutions. <br>Coordinate with relevant departments to achieve business objectives. <br>Prepare operational reports and recommendations for Management. <br> <br>Requirements: <br>Proven managerial experience in transportation, fleet, logistics, or a related operational field. <br>Strong understanding of transportation operations and service management. <br>Business development and entrepreneurial mindset. <br>Strong leadership, problem-solving, and decision-making skills. <br>Ability to manage performance, costs, and operational priorities. <br>Strong communication and organizational skills. <br>Proficiency in Microsoft Office. <br>Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field is preferred

Lancaster Eden Bay is looking for an assistant Font Office Manager. The candidate should: <br>Oversee all aspects of the front desk operations and maintain high standards of guest satisfaction and loyalty. <br>Previous experience in an upscale property is required. <br>English is a must. French is a plus. <br>Flexible working shifts

Allo Taxi is looking for an experienced and results-driven Transportation Division Manager to lead and develop one of our transportation operations divisions. <br> <br>The successful candidate will be responsible for overseeing daily operations, improving service quality and efficiency, managing operational performance, and identifying opportunities for business growth. <br> <br>Key Responsibilities: <br>Manage and monitor daily transportation operations. <br>Ensure efficient scheduling, service delivery, and resource utilization. <br>Monitor operational performance, costs, and service quality. <br>Develop and implement plans to improve productivity and profitability. <br>Identify new business opportunities and support the division’s growth. <br>Handle operational challenges and ensure timely solutions. <br>Coordinate with relevant departments to achieve business objectives. <br>Prepare operational reports and recommendations for Management. <br> <br>Requirements: <br>Proven managerial experience in transportation, fleet, logistics, or a related operational field. <br>Strong understanding of transportation operations and service management. <br>Business development and entrepreneurial mindset. <br>Strong leadership, problem-solving, and decision-making skills. <br>Ability to manage performance, costs, and operational priorities. <br>Strong communication and organizational skills. <br>Proficiency in Microsoft Office. <br>Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field is preferred

Allo Taxi is looking for an experienced and results-driven Transportation Division Manager to lead and develop one of our transportation operations divisions. <br> <br>The successful candidate will be responsible for overseeing daily operations, improving service quality and efficiency, managing operational performance, and identifying opportunities for business growth. <br> <br>Key Responsibilities: <br>Manage and monitor daily transportation operations. <br>Ensure efficient scheduling, service delivery, and resource utilization. <br>Monitor operational performance, costs, and service quality. <br>Develop and implement plans to improve productivity and profitability. <br>Identify new business opportunities and support the division’s growth. <br>Handle operational challenges and ensure timely solutions. <br>Coordinate with relevant departments to achieve business objectives. <br>Prepare operational reports and recommendations for Management. <br> <br>Requirements: <br>Proven managerial experience in transportation, fleet, logistics, or a related operational field. <br>Strong understanding of transportation operations and service management. <br>Business development and entrepreneurial mindset. <br>Strong leadership, problem-solving, and decision-making skills. <br>Ability to manage performance, costs, and operational priorities. <br>Strong communication and organizational skills. <br>Proficiency in Microsoft Office. <br>Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field is preferred

We are looking for an experienced Marketing Manager to lead our marketing department and handle our digital and offline presence. <br> <br>Key Responsibilities: <br>• Social Media & Digital: Manage social media channels, develop marketing strategies, create content, and oversee digital ad campaigns to drive online engagement. <br>• Operational & Brand Marketing: Coordinate and execute company marketing requirements, including billboards and other promotional materials. <br> <br>If you have the right background or know someone who fits, please send your CV or reach out directly to discuss details

We are seeking an experienced and detail-oriented Accounting Manager to join our growing construction company. The ideal candidate will oversee the accounting department, ensure accurate financial reporting, manage cash flow, and support the company's financial operations while ensuring compliance with accounting standards and local regulations. <br> <br>Responsibilities: <br>Manage and supervise the daily operations of the accounting department. <br>Prepare monthly, quarterly, and annual financial statements. <br>Oversee accounts payable, accounts receivable, payroll, and general ledger activities. <br>Monitor project costing, job costing, and budget performance for construction projects. <br>Prepare cash flow forecasts and monitor company liquidity. <br>Ensure compliance with local tax laws, VAT requirements, and financial regulations. <br>Coordinate annual audits and liaise with external auditors. <br>Reconcile bank accounts and maintain accurate financial records. <br>Develop and implement accounting policies and internal controls. <br>Prepare financial reports and analyses for senior management. <br>Monitor project profitability and identify cost-saving opportunities. <br>Support budgeting and forecasting processes. <br>Mentor and lead the accounting team. <br> <br>Requirements: <br>Bachelor's degree in Accounting, Finance, or a related field. <br>CPA, CMA, ACCA, or equivalent professional certification is a plus. <br>Minimum 7–10 years of accounting experience, including 3–5 years in a managerial role. <br>Previous experience in the construction or contracting industry is mandatory. <br>Strong knowledge of project accounting, job costing, and financial reporting. <br>Proficiency in ERP/accounting software and Microsoft Excel. <br>Strong analytical, organizational, and leadership skills. <br>Excellent communication skills in English and Arabic

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our Client, is a shipping agency looking for a Shipping Line Commercial / Agency Manager who will be responsible for managing and overseeing the company's shipping agency operations while driving commercial growth and expanding market presence. The role combines operational leadership with business development, ensuring excellent customer service, strong relationships with principals and clients, and the successful execution of the company's commercial strategy.</p><p>Key Responsibilities</p><p>Shipping Agency &amp; Operations Management</p><ul><li>Manage and oversee all shipping agency operations to ensure smooth and efficient business activities.</li><li>Lead, supervise, and support the operations and customer service teams.</li><li>Ensure high standards of operational efficiency and customer service across all functions.</li></ul><p>Business Development &amp; Sales</p><ul><li>Grow the agency's business by increasing cargo volumes and market share.</li><li>Identify and develop new business opportunities and secure new agency appointments.</li><li>Develop new customers while strengthening relationships with existing clients.</li><li>Expand the customer base among importers, exporters, freight forwarders, and NVOCCs.</li><li>Identify opportunities to secure new shipping line representations.</li></ul><p>Commercial Leadership</p><ul><li>Lead, motivate, and develop the commercial team to achieve ambitious growth objectives.</li><li>Develop and execute the company's commercial strategy in alignment with business goals.</li><li>Monitor market trends, competitor activities, and pricing strategies to maximize profitability.</li><li>Support management in securing new agency appointments and strategic business opportunities.</li></ul><p>Relationship Management</p><ul><li>Build, maintain, and strengthen long-term relationships with principals, shipping carriers, customers, suppliers, and key stakeholders.</li><li>Represent the company professionally with key clients and principals.</li><li>Establish strategic partnerships that contribute to sustainable business growth.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 5 years of sales experience within Sales.</li><li>Language: Fluent in English.</li><li>Computer Skills: Proficient in computer applications.</li><li>Strong leadership, communication, negotiation, and relationship management skills.</li><li>Ability to identify business opportunities and drive commercial growth.</li><li>Strong commercial acumen with the ability to analyze market trends and develop effective sales strategies.</li><li>Experience within the shipping, freight forwarding, logistics, or maritime industry is highly desirable.</li></ul><p></p></section>

Job Purpose: <br>Reporting to the Local Sales Manager, the Retail Operations Specialist is responsible for ensuring operational excellence, consistency, and brand integrity across all Colortek retail branches. This role safeguards the company's operating standards, systems, and procedures while leading retail teams to deliver an exceptional customer experience and achieve commercial objectives. <br> <br>Key Accountabilities: <br>- Ensure full implementation and compliance with Colortek's retail operating procedures across all branches. <br>- Safeguard company policies, standards, workflows, and best practices. <br>- Conduct regular branch audits to ensure operational consistency and identify improvement opportunities. <br>- Identify operational gaps and implement corrective action plans. <br>- Lead, coach, motivate, and develop retail teams to consistently perform at a high level. <br>- Train new employees on Colortek's systems, operational standards, products, and customer service expectations. <br>- Conduct regular coaching sessions and performance follow-ups. <br>- Achieve and exceed branch sales targets and key performance indicators. <br>- Coach staff on consultative selling techniques and premium customer service. <br>- Monitor sales performance and recommend actions to improve results. <br>- Maintain deep knowledge of Colortek's products, solutions, services, and brand story. <br>- Create an inspiring retail environment that reflects Colortek's premium positioning. <br>- Ensure proper utilization of all company systems, including POS, ERP, CRM, inventory management, and reporting tools. <br>- Enforce accurate data entry and system discipline across all branches. <br>- Monitor compliance with pricing policies, promotions, inventory controls, and cash handling procedures. <br>- Ensure accurate reporting and documentation. <br>- Handle escalated customer concerns with professionalism and urgency. <br>- Plan and manage relevant product or sales training to team in cooperation with HR <br>- Manager visual merchandising in coordination with the Marketing department. <br> <br>Skills, Knowledge and Experience required: <br>- Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field. <br>- Minimum 3–5 years of experience in retail operations, preferably from the Franchise industry. <br>- Proven experience leading and developing retail teams. <br>- Strong understanding of retail systems, operational processes, and inventory management. <br>- Experience working with ERP and POS systems

A well-established hotel in Beirut is looking for an experienced Sales Manager to join its team. <br> <br>The Sales Manager will be responsible for managing and developing the hotel’s corporate accounts, strengthening existing business relationships, and generating new corporate business opportunities. <br> <br>Key Responsibilities: <br> <br>Manage and develop the hotel’s corporate account portfolio <br>Build and maintain strong relationships with corporate clients <br>Identify and secure new corporate accounts and business opportunities <br>Conduct sales calls, client visits, meetings, and presentations <br>Negotiate corporate rates and agreements in line with the hotel’s strategy <br>Monitor market trends, competitors, and corporate business opportunities <br>Maintain accurate records and follow up consistently with clients <br>Work closely with Reservations, Front Office, and Management to ensure corporate client satisfaction <br> <br>Requirements: <br> <br>Previous experience in hotel sales, preferably in a corporate sales role <br>Strong existing corporate network and business development skills <br>Excellent communication, negotiation, and relationship-building abilities <br>Target-oriented, proactive, and results-driven <br>Professional presentation and strong knowledge of the Beirut corporate market

# Office Manager <br> <br>Location: Lebanon (on site) <br>Reports to: General Manager <br>Department: Administration <br>Industry: FMCG (import and distribution) <br> <br>--- <br> <br>## About the Company <br> <br>A well established Lebanese FMCG company with more than 35 years in the market. The company imports fast moving consumer goods from international principals and distributes them across Lebanon through a wide retail, wholesale and modern trade network. Company name is disclosed to shortlisted candidates. <br> <br>--- <br> <br>## Purpose of the Role <br> <br>This role keeps the company running day to day. It covers the office itself, but the larger part of the job is making sure the different parts of the business move together: warehouse, fleet, sales support, administration and the outside providers the company depends on. The person in this seat is the one management turns to when something needs to be organised, chased, fixed or coordinated across departments, and the one department heads coordinate through when a request touches more than one team. <br> <br>It suits someone who is organised, hands on, and comfortable being responsible for outcomes that depend on other people delivering. <br> <br>--- <br> <br>## Key Responsibilities <br> <br>### Office and Administration <br>- Run the daily operation of the office and make sure it is properly staffed, supplied and functioning. <br>- Supervise administrative staff, receptionists, drivers, messengers and cleaning staff, including scheduling, attendance and daily task assignment. <br>- Manage office supplies, equipment, furniture and stationery, from requisition through purchase, receipt and distribution. <br>- Maintain company files, records and archives, both physical and digital, with a structure people can actually find things in. <br>- Organise meetings, visits and travel arrangements for management and visiting principals, including hotels, transport and itineraries. <br>- Handle incoming correspondence, courier, calls and visitor flow. <br> <br>### Day to Day Coordination Across Departments <br>- Act as the coordination point between Sales, Warehouse, Procurement, Finance and Administration so that requests do not sit unanswered. <br>- Follow up daily on open items across the business and escalate anything that is stuck to the General Manager with a proposed solution, not just a problem. <br>- Prepare and circulate daily and weekly status reports on the areas under this role. <br>- Support management in preparing information for meetings, reviews and decisions. <br>- Take on assignments and projects delegated by the General Manager and carry them to completion. <br> <br>### Warehouse, Delivery and Fleet Support <br>- Coordinate with the warehouse on receiving schedules, delivery planning and dispatch, so that shipments and orders move on time. <br>- Monitor delivery performance, route coverage and customer delivery complaints, and follow up until each case is closed. <br>- Manage the company vehicle fleet: registration, insurance, mechanic, licences, fuel, maintenance schedules, repairs and vehicle records. <br>- Track driver assignments, licences and vehicle handovers. <br>- Coordinate with third party transporters and service providers where used. <br> <br>### Facilities, Utilities and Assets <br>- Manage premises: office, warehouse and any branch location. Maintenance, cleaning, security, generator, electricity, water, internet and telephone. <br>- Handle contracts and relationships with landlords, maintenance contractors, security companies, insurance providers, telecom and utility providers. <br>- Maintain the company asset register and follow the condition, location and custody of each asset. <br>- Oversee health, safety and general workplace conditions, including firefighting equipment, emergency exits and first aid supplies. <br> <br>### Purchasing of Non Trade Items and Cost Control <br>- Handle purchasing of general services and non trade items: office needs, maintenance, printing, promotional and marketing material, and similar. <br>- Collect quotations, compare, and recommend the supplier before committing. <br>- Monitor spending against budget for office, facilities, fleet and general administration, and report variances. <br>- Review supplier invoices for accuracy before submitting them to Finance for payment. <br>- Identify and act on savings without letting service quality drop. <br> <br>### Process, Policy and Systems <br>- Document and improve internal administrative procedures, forms and workflows so the same task is done the same way each time. <br>- Enforce company policies and the approval matrix across the areas under this role. <br>- Make sure transactions and records go through the company system properly rather than staying on someone's desk. <br>- Support internal and external audit requests related to administration, assets and general expenses. <br> <br>### People and Government Related Support <br>- Support HR with attendance records, leave tracking, staff files, onboarding logistics and new joiner setup. <br>- Follow up on official and government related paperwork with the relevant authorities and the company's

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Senior GL Accountant you will work from the Beirut office and take on the senior role within the GL department reporting to the Group Reporting Manager. In this role you will provide support to the Finance Shared Service team and be responsible for the accounting from A to Y of more than 30 legal entities within the EMEA Region. This is a hands-on role in which you will perform the following accountabilities:</p><ul><li>Review journal entries on a timely basis and in accordance with our accounting guidelines;</li><li>Record and review the necessary provisions and accruals;</li><li>Review FX revaluations for vendors, customers, banks and general ledger account entries</li><li>Review FA depreciation</li><li>Review bank reconciliations for our subsidiaries;</li><li>Review vendor/customer balance reconciliations;</li><li>Review intercompany transactions per company policy, included intercompany loans;</li><li>Review intercompany reconciliations and perform root cause analysis;</li><li>Monthly review and reconciliations of other balance sheet accounts, such as inventory, goods received not invoiced, fixed assets,</li><li>Review the monthly and yearly closing and monitor the monthly closing process;</li><li>Contact local finance teams to resolve issues and discuss monthly closing;</li><li>Ensure that monthly team KPI s are met and improved to ensure a continuous improvement in our business processes;</li><li>Ensure all business policies and processes are followed to comply with internal controls, segregation of duties, delegation of authority;</li><li>Assist in continuously improving our processes and in optimising our ERP system</li><li>Assist local finance teams when migrating to D365 and support them in testing the set-up of the processes and the resulting reporting;</li><li>Assist in implementing new tools to further automate our accounting processes;</li><li>Assist in reporting on compliance with Group Rules</li><li>Assist in audit processes;</li><li>Any ad hoc project or process request.</li></ul></div></section>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Direct all areas of laundry in the requirements of the hotel in both daily and long-term operations.<br> Directly responsible for the administration and maintenance of an effective and continuous training program for all laundry staff.<br> Develop standard operating procedures for new tasks or procedures and document all procedures.<br> Liaise with the executive housekeeper daily to ensure there is a full understanding of the requirements of the laundry department, particularly during peak occupancy periods.<br> Co-operate with the food and beverage manager to ensure that adequate supplies of linen are available at all times and presentation is of the standard required.<br> Carry out regular checks in the food and beverage outlets to ensure the presentation of linen is at the required standard.<br> Check the quality of guest laundry and dry cleaning on a regular basis.<br> Check all equipment regularly to ensure that it is properly maintained and in good working order.<br> Prepare maintenance requisitions and maintain an efficient follow-up file to ensure that equipment does not fall into disrepair.<br> Ensure that adequate quantities of laundry and dry cleaning supplies are maintained; check incoming orders, supplies, and equipment.<br> Prepare all necessary reports for the executive housekeeper; prepare monthly reports of the operations of the department.<br> Stay well informed of all new laundry and dry cleaning products, systems, and new equipment available for possible improvement of quality and service.<br> Make a comparison of cost of products used with comparable products.<br> Schedule staff roster to reflect the projected occupancy and business activity to ensure operating efficiency, consistent with good service and quality.<br> Ensure guest laundry, dry cleaning, and pressing is completed according to department standards and procedures.<br> Post bills accurately and in a timely manner.<br> Process all departmental paperwork.<br> Keep strict control and record of items sent for laundering by staff members.<br> Assist executive housekeeper in assessing team members’ attendance and performance.</p> <h4>Qualifications</h4> <ul> <li>Preferably have 1–2 years' experience in the same position</li> <li>Good oral proficiency in English language</li> <li>Solid understanding of hygiene standards and laundry operational procedures</li> <li>Prior experience working with Opera or a related system</li> <li>Service oriented with an eye for detail</li> <li>Ability to work effectively and contribute in a team</li> <li>Self-motivated and energetic</li> <li>Must be well-presented and professionally groomed at all times</li> </ul> <h4>Additional information</h4></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Direct all areas of laundry in the requirements of the hotel in both daily and long-term operations.<br> Directly responsible for the administration and maintenance of an effective and continuous training program for all laundry staff.<br> Develop standard operating procedures for new tasks or procedures and document all procedures.<br> Liaise with the executive housekeeper daily to ensure there is a full understanding of the requirements of the laundry department, particularly during peak occupancy periods.<br> Co-operate with the food and beverage manager to ensure that adequate supplies of linen are available at all times and presentation is of the standard required.<br> Carry out regular checks in the food and beverage outlets to ensure the presentation of linen is at the required standard.<br> Check the quality of guest laundry and dry cleaning on a regular basis.<br> Check all equipment regularly to ensure that it is properly maintained and in good working order.<br> Prepare maintenance requisitions and maintain an efficient follow-up file to ensure that equipment does not fall into disrepair.<br> Ensure that adequate quantities of laundry and dry cleaning supplies are maintained; check incoming orders, supplies, and equipment.<br> Prepare all necessary reports for the executive housekeeper; prepare monthly reports of the operations of the department.<br> Stay well informed of all new laundry and dry cleaning products, systems, and new equipment available for possible improvement of quality and service.<br> Make a comparison of cost of products used with comparable products.<br> Schedule staff roster to reflect the projected occupancy and business activity to ensure operating efficiency, consistent with good service and quality.<br> Ensure guest laundry, dry cleaning, and pressing is completed according to department standards and procedures.<br> Post bills accurately and in a timely manner.<br> Process all departmental paperwork.<br> Keep strict control and record of items sent for laundering by staff members.<br> Assist executive housekeeper in assessing team members’ attendance and performance.</p> <h4>Qualifications</h4> <ul> <li>Preferably have 1–2 years' experience in the same position</li> <li>Good oral proficiency in English language</li> <li>Solid understanding of hygiene standards and laundry operational procedures</li> <li>Prior experience working with Opera or a related system</li> <li>Service oriented with an eye for detail</li> <li>Ability to work effectively and contribute in a team</li> <li>Self-motivated and energetic</li> <li>Must be well-presented and professionally groomed at all times</li> </ul> <h4>Additional information</h4></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose: Reporting to the Local Sales Manager, the Retail Operations Specialist is responsible for ensuring operational excellence, consistency, and brand integrity across all Colortek retail branches. This role safeguards the company's operating standards, systems, and procedures while leading retail teams to deliver an exceptional customer experience and achieve commercial objectives.</p><p>Key Accountabilities:</p><ul><li>Ensure full implementation and compliance with Colortek's retail operating procedures across all branches.</li><li>Safeguard company policies, standards, workflows, and best practices.</li><li>Conduct regular branch audits to ensure operational consistency and identify improvement opportunities.</li><li>Identify operational gaps and implement corrective action plans.</li><li>Lead, coach, motivate, and develop retail teams to consistently perform at a high level.</li><li>Train new employees on Colortek's systems, operational standards, products, and customer service expectations.</li><li>Conduct regular coaching sessions and performance follow-ups.</li><li>Achieve and exceed branch sales targets and key performance indicators.</li><li>Coach staff on consultative selling techniques and premium customer service.</li><li>Monitor sales performance and recommend actions to improve results.</li><li>Maintain deep knowledge of Colortek's products, solutions, services, and brand story.</li><li>Create an inspiring retail environment that reflects Colortek's premium positioning.</li><li>Ensure proper utilization of all company systems, including POS, ERP, CRM, inventory management, and reporting tools.</li><li>Enforce accurate data entry and system discipline across all branches.</li><li>Monitor compliance with pricing policies, promotions, inventory controls, and cash handling procedures.</li><li>Ensure accurate reporting and documentation.</li><li>Handle escalated customer concerns with professionalism and urgency.</li><li>Plan and manage relevant product or sales training to team in cooperation with HR</li><li>Manager visual merchandising in coordination with the Marketing department.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills, Knowledge and Experience required:</p><ul><li>Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.</li><li>Minimum 3 5 years of experience in retail operations, preferably from the Franchise industry.</li><li>Proven experience leading and developing retail teams.</li><li>Strong understanding of retail systems, operational processes, and inventory management.</li><li>Experience working with ERP and POS systems.</li></ul><p></p></section>

Accounting Department | Full-time, Onsite - Beirut <br> <br>About the Role <br>We are hiring a Cost & Inventory Control Manager to join the Accounting team. This role owns the full cost-and-inventory cycle , from production costing through purchasing , and acts as the bridge between operations data and financial reporting. The role is based onsite in Beirut, with the possibility of shifting to a hybrid/remote arrangement later once processes are established. <br> <br>Key Responsibilities <br> <br>Oversee production costing: build and maintain standard costs, track cost variances, and report on production cost performance. <br>Manage inventory control: monitor stock accuracy, reconcile physical vs. system inventory, and investigate discrepancies. <br>Lead purchasing oversight: review purchase orders, evaluate supplier pricing, and ensure procurement aligns with cost targets. <br>Partner with the accounting team on month-end close items related to inventory valuation, COGS, and cost accruals. <br>Identify and flag process gaps in the costing, inventory, or purchasing workflow, and recommend fixes. <br>Maintain documentation and controls around inventory and cost accounting in line with company policy. <br>Provide regular reporting to finance leadership on cost trends, inventory health, and purchasing performance. <br> <br>Requirements <br> <br>Bachelor's degree in Accounting, Finance, Industrial Engineering, or related field. <br>3–5+ years of experience in cost accounting, inventory control, or purchasing (ideally in food & beverage, retail, or manufacturing). <br>Fluent in French (spoken and written) , required. <br>Strong Excel skills; experience with ERP/accounting systems (e.g., Enquest, SAP, Oracle, or similar) preferred. <br>Detail-oriented, analytical, and able to translate operational data into financial insight. <br>Able to work onsite full-time in Beirut. <br> <br>To Apply: Send your CV to

A restaurant in Beirut is looking for a head chef having a strong practical experience in food courts, knowledgeable in local and international cuisines. <br>Working schedule from noon till midnight - six days per week <br>Interested candidates are requested to send their CVs through email or whatsapp

<p>A global leader in online trading is looking for a Customer Support Manager to join their team in Beirut, Lebanon. The Customer Support Manager is responsible for overseeing and directing the Customer Support Department, ensuring the delivery of outstanding service to clients while adhering to internal policies and regulatory standards. This role manages the department s daily activities, including customer support, client onboarding, KYC and AML processes, payment operations, regulatory reporting, and the handling of escalated client issues. In close collaboration with internal stakeholders, the Customer Support Manager plays a critical role in improving the overall client experience, driving operational efficiency, ensuring compliance, and supporting the company s growth objectives.</p><p>Responsibilities</p><ul><li>Lead, guide, coach, and develop the Customer Support team, promoting a high-performing and customer-focused environment.</li><li>Handle recruitment, onboarding, training, and performance evaluation of Customer Support staff, ensuring continuous growth and effective performance management.</li><li>Supervise the daily operations of the Customer Support Department, ensuring high service standards, efficiency, and compliance with Service Level Agreements (SLAs).</li><li>Address complex client queries, complaints, and escalations, ensuring prompt and professional resolution.</li><li>Oversee customer support functions across all communication channels, including phone, email, live chat, WhatsApp, and CRM systems.</li><li>Manage the onboarding process for both individual and corporate clients, ensuring accuracy, completeness, and compliance with internal procedures.</li><li>Supervise KYC and AML processes, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and continuous monitoring, in line with internal policies and regulatory requirements.</li><li>Ensure the accurate and timely preparation and submission of regulatory reports, questionnaires, and other required filings to authorities.</li><li>Oversee payment-related operations, including deposits, withdrawals, payment investigations, reconciliation support, and coordination with Finance and Operations teams.</li><li>Collaborate with Compliance, Finance, Dealing, IT, and other departments to ensure efficient resolution of operational and client-related issues.</li><li>Establish, update, and enforce customer support policies, procedures, and standard operating procedures (SOPs).</li><li>Track and analyze customer support KPIs and operational metrics such as response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.</li><li>Prepare and deliver daily, weekly, monthly, quarterly, and ad hoc reports covering customer support performance, onboarding metrics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other key indicators.</li><li>Conduct quality assurance checks on customer interactions and provide ongoing coaching and feedback to uphold service excellence.</li><li>Maintain precise records and ensure the confidentiality and security of client information in line with company policies and regulatory standards.</li><li>Assist with internal and external audits by providing required documentation, reports, and operational data.</li><li>Carry out any additional duties as assigned by senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Management, or a related discipline.</p><p>At least 6 years of experience in Customer Support, Client Operations, or Customer Success within the financial services sector, including a minimum of 5 years in a managerial role.</p><p>Prior experience within Forex companies is essential.</p><p>Solid understanding of regulatory frameworks and compliance requirements of FSA, SCA, CMA, and other relevant authorities.</p><p>Experience in preparing regulatory reports, questionnaires, and management reports.</p><p>Strong knowledge of trading platforms such as MT4 and MT5.</p><p>Hands-on experience with CRM and customer support systems (e.g., FXBO, Zendesk, Freshdesk, Salesforce).</p><p>Familiarity with financial markets and trading terminology is a plus.</p><p>Excellent verbal and written communication skills in both Arabic and English.</p><p>Skills &amp; Competencies</p><ul><li>Leadership and team management</li><li>Strong decision-making and problem-solving abilities</li><li>Excellent organizational and time management skills</li><li>Effective written and verbal communication</li><li>Customer relationship management expertise</li><li>Conflict resolution and complaint handling</li><li>Analytical mindset with strong reporting skills</li><li>High attention to detail and accuracy</li><li>Ability to perform under pressure and meet regulatory deadlines</li><li>Knowledge of KYC, AML, and compliance standards</li><li>Proficiency in CRM systems and Microsoft Office tools</li><li>Strong sense of integrity, professionalism, and confidentiality</li></ul>