Document Controller

<p>We are seeking an experienced Family Financial Manager to control over the Chairman s personal, household, property, and family-related financial matters. The role will be responsible for maintaining accurate financial records, ensuring proper documentation, monitoring expenses, and providing structured reporting while offering limited personal administrative and basic technology support when required.</p><p>Strong experience in accounting, finance, bookkeeping, financial control, or a similar position.</p><p>Strong hands-on experience in expense monitoring, account reconciliations, financial reporting, documentation management, and maintaining organized financial records.</p><p>Advanced Excel skills with the ability to create structured trackers, financial schedules, reconciliations, and simple reporting dashboards.</p><p>Proven experience in expense tracking, document control, digital filing systems, multi-currency financial records.</p><p>The successful candidate will be expected to demonstrate reliability, maturity, discretion, and a strong sense of responsibility while ensuring accurate financial organization and effective support for the Chairman s personal and family financial affairs.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in accounting, Finance, Business Administration, or a related field is preferred.</p><p>Professional certifications such as CPA, ACCA, or CMA are not mandatory but will be considered an advantage.</p><p>Demonstrated high levels of integrity, confidentiality, discretion, and professional judgment.</p><p>Mature, calm, respectful, patient, and service-oriented personality.</p><p>Excellent organizational skills with strong attention to detail and disciplined follow-up.</p><p>Ability to independently identify solutions, resolve practical issues, and discreetly collect and organize required information.</p>

<p>We are looking for a motivated, organized, and professional Secretariat / Administrative Assistant to join our audit firm. The successful candidate will provide administrative support, maintain accurate records, assist the audit team, and help ensure the efficient day-to-day operation of the office.</p><p><strong>Key Responsibilities</strong></p><ul><li>Organize, maintain, and file client documents (physical and electronic).</li><li>Prepare, edit, and format documents using Microsoft Word.</li><li>Create and maintain spreadsheets, reports, and databases using Microsoft Excel.</li><li>Answer telephone calls and greet clients in a professional manner.</li><li>Manage incoming and outgoing correspondence, emails, and courier services.</li><li>Schedule meetings, appointments, and maintain office calendars.</li><li>Provide administrative support to auditors and management.</li><li>Maintain confidentiality of client information and firm records.</li><li>Perform other general administrative and secretarial duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Requirements</strong></p><ul><li>Age: Preferably 22 40 years.</li><li>Previous experience in a secretarial or administrative position is preferred; experience in an audit or accounting firm is an advantage.</li><li>Excellent knowledge of Microsoft Word and Microsoft Excel.</li><li>Experience in document filing and records management.</li><li>Typing speed of at least 50 words per minute (WPM).</li><li>Strong organizational and time management skills.</li><li>Good communication and interpersonal skills.</li><li>Ability to work under pressure, manage multiple tasks, and meet deadlines.</li><li>Professional appearance, positive attitude, and a high level of integrity.</li><li>High school diploma or vocational/business administration certificate; a college degree is an advantage.</li></ul>

<p>Key responsibilities Develop and update architectural plans, elevations, sections, details, schedules, and construction drawings. Review the project brief, existing drawings, specifications, site conditions, and design changes. Prepare, coordinate, and review architectural shop drawings for doors, windows, ceilings, partitions, joinery, finishes, stairs, façades, and related works. Coordinate architectural drawings with structural, civil, mechanical, electrical, plumbing, and specialist works. Verify site conditions and measurements, record construction changes, and prepare accurate progressive and final as-built drawings. Attend site inspections and coordination meetings and respond to technical queries. Check architectural works against approved drawings, specifications, materials, and workmanship requirements. Maintain drawing registers, revision logs, technical queries, site notes, and the final handover package. Support the Project Manager, client, consultant, contractor, subcontractors, and suppliers in resolving design and construction issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and experience Bachelor s degree in Architecture or an equivalent recognized qualification. Minimum five years of relevant architectural experience, preferably on building, commercial, institutional, residential, hospitality, or mixed-use projects. Demonstrated experience with design development, construction drawings, shop drawings, as-built documentation, and active construction sites. Strong AutoCAD skills. Revit, BIM coordination, SketchUp, or similar software is an advantage. Good understanding of construction materials, finishes, detailing, site measurement, and document control. Ability to work independently, coordinate multiple disciplines, communicate clearly, and deliver accurate work under tight deadlines. Professional registration or eligibility for registration is preferred, subject to applicable Liberian and project requirements.</p>

<p>The Senior IT Specialist will be responsible for the overall management and maintenance of the company's IT infrastructure. This includes ensuring the smooth operation of all systems, providing technical support to users, and implementing new technologies to improve efficiency. Key responsibilities will involve managing servers, networks, and software applications, as well as ensuring the security of the company's data. The role requires a proactive approach to problem-solving and a commitment to maintaining high standards of IT service delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field</li><li>4-6 years of proven experience as an IT Specialist, Senior IT Support, IT Administrator, Systems Administrator, or similar role</li><li>Strong knowledge of Windows and Linux operating systems, servers, networking, and IT infrastructure</li><li>Good experience in ERP systems; Odoo experience is preferred</li><li>Good knowledge of software development, scripting, databases, APIs, reporting tools, and system integrations</li><li>Experience with Microsoft Office Suite, Microsoft 365, email systems, cloud services, and business applications</li><li>Strong knowledge of cybersecurity practices, firewalls, antivirus systems, backups, access control, and disaster recovery procedures</li><li>Experience in network management including LAN/WAN, VPN, VLANs, routers, switches, wireless networks, and IP systems</li><li>Excellent troubleshooting, analytical, and problem-solving skills</li><li>Ability to manage multiple tasks, follow priorities, work independently, and perform under pressure</li><li>Ability to document systems, train users, and explain technical information clearly</li><li>Ability to support management decisions and work under the direction of the IT Manager</li></ul>

<p>Provide daily administrative and secretarial support to the HR Department. Manage incoming phone calls, emails, visitors, and general HR inquiries and direct them appropriately. Welcome employees, candidates, and walk-in applicants in a professional manner. Coordinate meetings, appointments, documents, and follow-ups for the HR Department. Prepare, type, format, scan, copy, and organize HR correspondence, letters, reports, and other documents. Maintain an organized filing and document-control system for HR records and correspondence. Create and maintain new employee files and ensure that required documents are properly filed and kept confidential. Receive, register, and distribute incoming and outgoing documents and internal courier. Maintain an updated reference and tracking list for HR correspondence and documents. Support the preparation and follow-up of attendance, lateness, absence, leave, and medical documentation. Follow up with employees and departments when documents, signatures, or information are required. Assist the HR team with general coordination and administrative requirements as needed. Handle employee and company information with a high level of confidentiality and discretion.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Public Administration, Human Resources, or a related field. 0 1 year of experience in an administrative, secretarial, office support, or HR-related role. Fresh graduates with strong organizational and communication skills are encouraged to apply. We are looking for someone who is organized, dependable, pleasant, attentive to detail, and proactive. The successful candidate should enjoy providing administrative support, coordinating activities, keeping documents and information organized, and ensuring the HR Department operates smoothly on a daily basis.</p>

<p>We are seeking a fluent Spanish speaker to join our Technical Support team. This is a full-time, office-based position supporting Spanish-speaking clients in the online gaming and betting industry. The role is entirely email-based, with no phone calls required. The successful candidate will respond to clients using prepared scripts and company guidelines, investigate their concerns, provide clear solutions and escalate complex cases when necessary. Key Responsibilities * Respond to Spanish-speaking clients via email * Provide accurate support using approved scripts and procedures * Assist with account, platform and service-related issues * Identify problems and communicate clear solutions * Escalate complex cases to the appropriate department * Document interactions and maintain accurate support records * Follow company procedures and service-quality standards * Protect client information and maintain confidentiality Requirements * Fluent written and spoken Spanish * Good computer and troubleshooting skills * Strong written communication and customer-service skills * Responsible, detail-oriented and solution-focused * Comfortable working rotating 12-hour day and night shifts * Previous technical support or customer-service experience is an advantage Schedule * Two day shifts * Two days off * Two night shifts * Two days off Day shifts generally run from 9:00 AM to 9:00 PM. Night shifts run from 9:00 PM to 9:00 AM.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements * Fluent written and spoken Spanish * Good computer and troubleshooting skills * Strong written communication and customer-service skills * Responsible, detail-oriented and solution-focused * Comfortable working rotating 12-hour day and night shifts * Previous technical support or customer-service experience is an advantage</p>

<p>We are seeking a fluent Spanish speaker to join our Technical Support team. This is a full-time, office-based position supporting Spanish-speaking clients in the online gaming and betting industry.</p><p>The role is entirely email-based, with no phone calls required. The successful candidate will respond to clients using prepared scripts and company guidelines, investigate their concerns, provide clear solutions and escalate complex cases when necessary.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Respond to Spanish-speaking clients via email</li><li>Provide accurate support using approved scripts and procedures</li><li>Assist with account, platform and service-related issues</li><li>Identify problems and communicate clear solutions</li><li>Escalate complex cases to the appropriate department</li><li>Document interactions and maintain accurate support records</li><li>Follow company procedures and service-quality standards</li><li>Protect client information and maintain confidentiality</li></ul><p>Requirements</p><ul><li>Fluent written and spoken Spanish</li><li>Good computer and troubleshooting skills</li><li>Strong written communication and customer-service skills</li><li>Responsible, detail-oriented and solution-focused</li><li>Comfortable working rotating 12-hour day and night shifts</li><li>Previous technical support or customer-service experience is an advantage</li></ul><p>Schedule</p><ul><li>Two day shifts</li><li>Two days off</li><li>Two night shifts</li><li>Two days off</li></ul><p>Day shifts generally run from 9:00 AM to 9:00 PM. Night shifts run from 9:00 PM to 9:00 AM.</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent written and spoken Spanish</p><p>Good computer and troubleshooting skills</p><p>Strong written communication and customer-service skills</p><p>Responsible, detail-oriented and solution-focused</p><p>Comfortable working rotating 12-hour day and night shifts</p><p>Previous technical support or customer-service experience is an advantage</p>

<p>Aspire Software is looking for a Business Development Representative to join our team in Lebanon. The Business Development Representative (BDR) is responsible for generating qualified sales opportunities by identifying, engaging, and qualifying prospective customers within our defined target market. This role is critical to building a strong pipeline and accelerating revenue growth. The BDR will work closely with Account Executives and leadership to support outbound prospecting, inbound lead qualification, and strategic account targeting.</p><p>Key Responsibilities</p><ul><li>Prospecting &amp; Lead Generation: Identify and research target accounts aligned with the Ideal Customer Profile (ICP). Execute structured outbound campaigns via email, phone, LinkedIn, and other channels. Build and maintain high-quality prospect lists. Book qualified meetings and product demonstrations for Account Executives.</li><li>Lead Qualification: Conduct discovery calls to understand prospect needs, challenges, and buying timelines. Qualify opportunities based on defined criteria (budget, authority, need, timeline, fit). Ensure smooth handoff of qualified leads to Account Executives.</li><li>CRM &amp; Pipeline Management: Accurately document all activities and interactions. Maintain clean and organized records of contacts, companies, and opportunities. Track outreach performance and conversion metrics.</li><li>Collaboration &amp; Market Feedback: Work closely with marketing to align messaging and campaigns. Provide feedback on market response and competitive positioning. Contribute insights to improve outreach strategy and targeting.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1 3 years of experience in BDR, SDR, or inside sales in a B2B SaaS environment</p><p>Strong verbal and written communication skills</p><p>Comfortable with cold outreach and high activity levels</p><p>Experience using HubSpot or similar CRM systems</p><p>Highly organized, disciplined, and results-driven</p>

<p><b>Position Summary</b></p><p>We are seeking a highly organized, proactive, and detail-oriented Personal / Administrative Assistant to provide comprehensive administrative support. The successful candidate will be responsible for managing schedules, coordinating communications, organizing documents, handling day-to-day administrative tasks, and ensuring the smooth execution of business and personal priorities while maintaining the highest level of confidentiality and professionalism.</p><p><b>Key Responsibilities</b></p>Administrative Support<ul><li>Manage calendars, appointments, meetings.</li><li>Prepare, organize, and maintain files, records, and documentation.</li><li>Handle incoming calls, emails, and correspondence, responding or redirecting as appropriate.</li><li>Maintain office supplies and coordinate with vendors and service providers.</li></ul>Personal Assistance<ul><li>Coordinate personal appointments and schedules.</li><li>Assist with personal errands and special projects when required.</li><li>Manage reminders for important deadlines, events, and commitments.</li></ul>Coordination &amp; Communication<ul><li>Schedule meetings and prepare agendas.</li><li>Take meeting notes and follow up on action items.</li><li>Coordinate internal communication between departments.</li></ul>Technical Skills<ul><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li><li>Experience with Google Workspace.</li><li>Strong internet research and document management skills.</li></ul>Personal Attributes<ul><li>Highly organized and detail-oriented.</li><li>Professional, trustworthy, and dependable.</li><li>Proactive with the ability to anticipate needs.</li><li>Excellent interpersonal and communication skills.</li><li>Positive attitude with a willingness to learn.</li></ul>Full-time<p>Salary will be based on qualifications, experience, and skills.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration or a related field is preferred.</p><p>2 5 years of experience in an administrative or executive support role.</p><p>Excellent verbal and written communication skills in English.</p><p>Strong organizational and time management skills.</p><p>High level of discretion and confidentiality.</p><p>Ability to prioritize multiple tasks in a fast-paced environment.</p>

<p> <strong>GREENPEACE MIDDLE EAST AND NORTH AFRICA</strong> </p> <p> <strong>TERMS OF REFERENCE</strong> </p> <p> <strong>Regional Impact and Contribution Assessment of Greenpeace MENA s Work Since 2019</strong> </p> <ul> <li> <strong>Focus countries:</strong> United Arab Emirates, Egypt, Morocco, Tunisia and Lebanon</li> <li> <strong>Consultancy assignment:</strong> Commissioning organisation Greenpeace Middle East and North Africa (Greenpeace MENA)</li> <li> <strong>Assignment period:</strong> [To be confirmed]</li> <li> <strong>Level of effort:</strong> [To be proposed by the consultant]</li> <li> <strong>Geographic scope:</strong> MENA region, with more focused analysis of the UAE, Egypt, Morocco, Tunisia and Lebanon</li> <li> <strong>Assessment period:</strong> 2019 to the date of commencement of the consultancy</li> <li> <strong>Reporting to:</strong> [Executive Director / designated project lead]</li> </ul> 1. Background and Rationale<br><p>Since 2019, Greenpeace MENA has sought to advance climate justice and accelerate a fair energy transition across the Middle East and North Africa. Its work has combined public campaigning, policy engagement, movement building, youth mobilisation, strategic communications, research, coalition-building and regional narrative change.</p> <p>Over the same period, the region has experienced important changes in climate policy, renewable energy deployment, public awareness, youth engagement and economic transition. These shifts have not resulted from the work of any single actor. They have been shaped by governments, civil society, social movements, researchers, communities, multilateral processes, market forces and geopolitical developments.</p> <p>Greenpeace MENA therefore wishes to commission an independent regional assessment that documents progress since 2019 and examines the organisation s contribution to that progress where credible evidence exists. The assessment should avoid simplistic or unsupported attribution. Instead, it should use a theory-of-contribution approach that distinguishes between changes directly influenced by Greenpeace MENA, changes to which Greenpeace MENA plausibly contributed alongside others, and wider contextual developments that are relevant to the organisation s mission but cannot reasonably be linked to its work.</p> <p>The assessment is intended to generate a credible evidence base for strategic learning, accountability, communications, fundraising and future programme design. It should also identify where progress has been limited, uneven or reversible, and where Greenpeace MENA may need to adapt its strategy to increase impact.</p> 2. Purpose of the Consultancy<br><p>The purpose of the consultancy is to assess and document the evolution of climate action, climate justice, renewable energy, economic transition and climate movement-building in the region since 2019, with particular focus on the UAE, Egypt, Morocco, Tunisia and Lebanon, and to analyse Greenpeace MENA s contribution to these changes wherever this can be credibly demonstrated.</p> <p>The consultancy should produce both a regional narrative and country-level evidence. It should capture formal policy change as well as shifts in public discourse, civil society capacity, youth leadership, coalition strength, political salience and the connection between climate issues and people s daily lives.</p> 3. Specific Objectives<br><ul> <li>Document major changes since 2019 in climate policy, renewable energy policy, implementation, investment and deployment across the five focus countries.</li> <li>Assess progress in climate justice policies, decisions, public debate and institutional practice, including equity, participation, adaptation, loss and damage, just transition and protection of affected communities.</li> <li>Analyse the evolution, reach, diversity and influence of the regional climate movement, with a particular focus on youth-led climate action and the leadership of young people from the region.</li> <li>Examine the extent to which climate issues have become more connected to people s daily concerns, including energy affordability, electricity access, air pollution, public health, livelihoods, food and water security, dignity, economic opportunity and social justice.</li> <li>Assess economic diversification and energy transition developments in the UAE, including progress, limitations and contradictions in moving away from fossil-fuel dependence and expanding renewable energy and other low-carbon sectors.</li> <li>Identify outcomes and changes to which Greenpeace MENA directly contributed or plausibly contributed, and clearly distinguish these from broader changes for which no contribution can be demonstrated.</li> <li>Generate lessons and recommendations to strengthen Greenpeace MENA s future strategy, country engagement, movement-building, policy influence, communications and impact measurement.</li> </ul> 4. Scope of Work<br>4.1 Geographic and temporal scope<br><p> <strong>Geographic scope:</strong> The assessment will cover the Middle East and North Africa region, with detailed analysis of the United Arab Emirates, Egypt, Morocco, Tunisia and Lebanon. Regional developments, institutions and networks should be included where they materially affect the five-country analysis.</p> <p> <strong>Assessment period:</strong> From January 2019 to the date of commencement of the consultancy. The consultant may reference earlier developments where needed to establish a baseline or explain the significance of later changes.</p> 4.2 Thematic scope<br><strong>Theme</strong> <strong>Indicative areas of inquiry</strong> <strong>Climate policy and governance</strong> National climate strategies; nationally determined contributions; long-term strategies; sectoral plans; climate laws and institutions; implementation mechanisms; climate diplomacy; accountability and transparency. <strong>Renewable energy and energy transition</strong> Renewable energy targets, regulation, investment, procurement, deployment, decentralised energy, energy access, grid reform, storage, efficiency, electrification and fossil-fuel phase-down or phase-out debates. <strong>Climate justice</strong> Equity, differentiated responsibilities, fair access to finance, adaptation, loss and damage, just transition, participation, rights, gender and intergenerational justice, community impacts and protection of vulnerable groups. <strong>Economic diversification in the UAE</strong> Changes in economic structure, public investment, policy direction, clean energy expansion, green industries, employment and innovation, alongside continuing fossil-fuel production,&nbsp;

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Company Descriptio</b>n MIRATO MEA is a leading manufacturer of cosmetics and Personal care products in the Middle East. Using advanced Italian technologies, we produce the Italian Brands Intesa and Malizia. We pride ourselves on blending expertise, quality, and innovation to maintain our leadership in the personal care industry. </p><p><b>Role Description</b> The Plant Admin Assistant will provide daily administrative and clerical support to ensure the smooth operation of office functions. This is a full-time, on-site position based in Bechamoun.</p><p><b>Qualifications: </b></p><ul><li>Coordinate with all department heads concerning labors attitudes, production reports, ISO documentations.</li><li>Monitor the consumables warehouse, costumes warehouse and the stationery storage quantities, and order needed quantities to meet the operational needs.</li><li>Get updated quotations from suppliers every 3 months, purchase stationery and factory consumables, and follow up with suppliers until receivable.· Archive all invoices related to factory and warehouse, and highlight related reports</li><li>Investigate 80 employees daily punch and redeclare the effective punching time.</li><li>Receive and organize all production reports daily.</li><li>Archive all Hr. and production, maintenance, cleaning, security documents following ISO requirements</li><li>Prepare company’s SOPs. Further to plant manager’s request.</li><li>Follow up and investigate any inaccurate number or information in the production reports/finished goods delivery notes.</li><li>Design and print any label needed for production.</li><li>Control all plant keys in/out and accessibility.</li><li>Investigate all Utilities invoices matching received quantities.</li><li>Perform additional duties as dictated by the Group Operations Manager.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p> · Strong organizational and time-management skills.</p><p> · Good communication and interpersonal skills.</p><p> · Strong attention to detail and accuracy.</p><p> · Ability to coordinate effectively with different departments.</p><p> · Good administrative and document-control skills.</p><p> · Proficiency in Microsoft Office, particularly <b>Excel and Word</b>.</p></div>

effectively •Monitor Live CCTV feeds to identify security threats •Report incidents immediately to the relevant departments •Record, document & maintain incident logs and daily activity reports •Ensure all CCTV cameras and surveillance equipment are functioning properly & report technical faults •Coordinate with operations team and emergency services during incidents •Maintain confidentiality of surveillance footage and security information •Conduct routine system checks and report maintenance requirements

<p>Offer support in editorial, and translation work, alongside thorough proofreading and copy preparation across a range of documents. Conduct meticulous version comparisons between source and target texts to refine outputs and ensure alignment. Ensure continuity of style, strict accuracy of content, and conformity with established United Nations grammar, style, and typography. Maintain vigilant and critical oversight in leveraging advanced AI translation tools and computer-assisted translation platforms, ensuring that AI-generated outputs are carefully post-edited and refined to meet rigorous institutional quality standards. Utilize online research tools and reference databases to check technical terminology and ensure absolute consistency throughout the text, while performing other related language functions as needed and requested.</p><p><strong>Desired Candidate Profile</strong></p><p>A High School diploma or equivalent is required. A first-level university degree in language, terminology, information management or language technology in combination with qualifying training in web writing and publishing is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. A minimum of eight years of experience in language related functions and computer assisted translation: strong background in syntax and morphology; good understanding of programming and linguistics; ability to solve problems in areas related to machine translation, grammar and style checking, document processing and information retrieval, and Computer-Assisted Language Learning is required. Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic is required. Knowledge of French is desirable. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p>

<p><br></p><p>We are looking for a Customer Success Specialist to support our growing client base across the DACH region, UK, Ireland, and beyond. This is an entry-level role on our Customer Success team, ideal for someone who is organized, client-focused, and excited about working with AI technology in a fast-moving international environment. You will work closely with our CSMs, help onboard new dealership clients, handle day-to-day support, and make sure every dealer gets the most out of Viova from day one. There is a clear path to a full CSM role as you grow with the team.</p><p><strong>What You Will Do</strong></p><ul><li>Support end-to-end onboarding for new dealership clients, ensuring a smooth and successful start</li><li>Assist clients with setup, configuration questions, and day-to-day usage of the Viova platform</li><li>Handle incoming support tickets and client inquiries in a timely, professional manner</li><li>Help monitor account health and flag potential issues to the CSM team</li><li>Conduct platform walkthroughs and training sessions with dealership staff</li><li>Collect and document client feedback and relay it to the product and tech teams</li><li>Educate clients on Viova AI capabilities to drive adoption and confidence in the platform</li><li>Collaborate closely with CSMs to ensure clients receive consistent, proactive support</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>0 to 2 years of experience in customer support, customer success, or a client-facing role</p><p>Fluent in English (spoken and written); German, Spanish, or Italian is a strong plus for our European dealer clients</p><p>Comfortable with technology and genuinely curious about AI</p><p>A clear, friendly communicator who builds rapport easily</p><p>Organized, detail-oriented, and able to manage multiple tasks at once</p><p>Proactive and self-motivated you take initiative without waiting to be told</p><p>Experience with SaaS, automotive retail, or tech support is a plus but not required</p><p>Based in Europe and available to work CET or UK business hours</p>

We are looking for a company driver residing in Keserwan to commute daily from Jounieh to Beirut using a Renault Kangoo. <br> <br>The driver will primarily be responsible for shipping and customs clearance documentation-related duties, including document collection, submission, and delivery between offices, customs, port, and relevant authorities. <br> <br>Requirements: <br> <br>* Residing in Keserwan/Jounieh area <br>* Valid driving license <br>* Good knowledge of Beirut and port/customs areas <br>* Reliable, organized, and professional <br>* Previous experience in shipping/customs clearance is an advantage

<p><h4>Aspire Software overview</h4> <p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>The Business Development Representative (BDR) is responsible for generating qualified sales opportunities by identifying, engaging, and qualifying prospective customers within our defined target market. This role is critical to building a strong pipeline and accelerating revenue growth. The BDR will work closely with Account Executives and leadership to support outbound prospecting, inbound lead qualification, and strategic account targeting.</p> <h4>Key responsibilities</h4> <strong>Prospecting & lead generation</strong><br> <li>Identify and research target accounts aligned with the Ideal Customer Profile (ICP).</li> <li>Execute structured outbound campaigns via email, phone, LinkedIn, and other channels.</li> <li>Build and maintain high-quality prospect lists.</li> <li>Book qualified meetings and product demonstrations for Account Executives.</li> <strong>Lead qualification</strong><br> <li>Conduct discovery calls to understand prospect needs, challenges, and buying timelines.</li> <li>Qualify opportunities based on defined criteria (budget, authority, need, timeline, fit).</li> <li>Ensure smooth handoff of qualified leads to Account Executives.</li> <strong>CRM & pipeline management</strong><br> <li>Accurately document all activities and interactions.</li> <li>Maintain clean and organized records of contacts, companies, and opportunities.</li> <li>Track outreach performance and conversion metrics.</li> <strong>Collaboration & market feedback</strong><br> <li>Work closely with marketing to align messaging and campaigns.</li> <li>Provide feedback on market response and competitive positioning.</li> <li>Contribute insights to improve outreach strategy and targeting.</li> <h4>Requirements</h4> <strong>Required qualifications</strong><br> <li>1–3 years of experience in BDR, SDR, or inside sales in a B2B SaaS environment</li> <li>Strong verbal and written communication skills</li> <li>Comfortable with cold outreach and high activity levels</li> <li>Experience using HubSpot or similar CRM systems</li> <li>Highly organized, disciplined, and results-driven</li></p><p></p>

<p><h4>Aspire Software overview</h4> <p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>The Business Development Representative (BDR) is responsible for generating qualified sales opportunities by identifying, engaging, and qualifying prospective customers within our defined target market. This role is critical to building a strong pipeline and accelerating revenue growth. The BDR will work closely with Account Executives and leadership to support outbound prospecting, inbound lead qualification, and strategic account targeting.</p> <h4>Key responsibilities</h4> <p><strong>Prospecting & lead generation</strong><br> <li>Identify and research target accounts aligned with the Ideal Customer Profile (ICP).</li> <li>Execute structured outbound campaigns via email, phone, LinkedIn, and other channels.</li> <li>Build and maintain high-quality prospect lists.</li> <li>Book qualified meetings and product demonstrations for Account Executives.</li></p> <p><strong>Lead qualification</strong><br> <li>Conduct discovery calls to understand prospect needs, challenges, and buying timelines.</li> <li>Qualify opportunities based on defined criteria (budget, authority, need, timeline, fit).</li> <li>Ensure smooth handoff of qualified leads to Account Executives.</li></p> <p><strong>CRM & pipeline management</strong><br> <li>Accurately document all activities and interactions.</li> <li>Maintain clean and organized records of contacts, companies, and opportunities.</li> <li>Track outreach performance and conversion metrics.</li></p> <p><strong>Collaboration & market feedback</strong><br> <li>Work closely with marketing to align messaging and campaigns.</li> <li>Provide feedback on market response and competitive positioning.</li> <li>Contribute insights to improve outreach strategy and targeting.</li></p> <h4>Requirements</h4> <p><strong>Required qualifications</strong><br> 1–3 years of experience in BDR, SDR, or inside sales in a B2B SaaS environment<br> Strong verbal and written communication skills<br> Comfortable with cold outreach and high activity levels<br> Experience using HubSpot or similar CRM systems<br> Highly organized, disciplined, and results-driven</p></p><p></p>

<p><h4>About the company</h4> <p>Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.</p> <h4>About the job</h4> <p>The Business Development Representative (BDR) is responsible for generating qualified sales opportunities by identifying, engaging, and qualifying prospective customers within our defined target market. This role is critical to building a strong pipeline and accelerating revenue growth. The BDR will work closely with Account Executives and leadership to support outbound prospecting, inbound lead qualification, and strategic account targeting.</p> <h4>Key responsibilities</h4> <p><strong>Prospecting & lead generation</strong></p> <ul> <li>Identify and research target accounts aligned with the Ideal Customer Profile (ICP).</li> <li>Execute structured outbound campaigns via email, phone, LinkedIn, and other channels.</li> <li>Build and maintain high-quality prospect lists.</li> <li>Book qualified meetings and product demonstrations for Account Executives.</li> </ul> <p><strong>Lead qualification</strong></p> <ul> <li>Conduct discovery calls to understand prospect needs, challenges, and buying timelines.</li> <li>Qualify opportunities based on defined criteria (budget, authority, need, timeline, fit).</li> <li>Ensure smooth handoff of qualified leads to Account Executives.</li> </ul> <p><strong>CRM & pipeline management</strong></p> <ul> <li>Accurately document all activities and interactions.</li> <li>Maintain clean and organized records of contacts, companies, and opportunities.</li> <li>Track outreach performance and conversion metrics.</li> </ul> <p><strong>Collaboration & market feedback</strong></p> <ul> <li>Work closely with marketing to align messaging and campaigns.</li> <li>Provide feedback on market response and competitive positioning.</li> <li>Contribute insights to improve outreach strategy and targeting.</li> </ul> <h4>Requirements</h4> <p><strong>Required qualifications</strong></p> <ul> <li>1–3 years of experience in BDR, SDR, or inside sales in a B2B SaaS environment</li> <li>Strong verbal and written communication skills</li> <li>Comfortable with cold outreach and high activity levels</li> <li>Experience using HubSpot or similar CRM systems</li> <li>Highly organized, disciplined, and results-driven</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're Hiring: IT Technician</p><p>Titan Technologies SAL is looking for a motivated and technically skilled IT Technician to join our team. The successful candidate will be responsible for diagnosing hardware issues, handling warranty claims and RMA processes, and providing technical support to customers and internal teams.</p><p>Key Responsibilities:</p><ul><li>Diagnose, troubleshoot, and repair IT hardware and related equipment.</li><li>Handle RMA (Return Merchandise Authorization) requests from initiation to closure.</li><li>Coordinate product returns, replacements, repairs, and warranty claims with vendors and suppliers.</li><li>Perform technical inspections and testing of returned products.</li><li>Document technical findings and maintain accurate service records.</li><li>Follow up with customers regarding repair status, warranty claims, and technical issues.</li><li>Install, configure, and maintain computer hardware, peripherals, and networking equipment.</li><li>Provide technical support and assistance to customers and internal users.</li><li>Maintain inventory records for spare parts, returned items, and repaired products.</li><li>Ensure compliance with company service standards and procedures.</li></ul><p>What We Offer:</p><ul><li>Professional and dynamic work environment.</li><li>Opportunities for training and career development.</li><li>Exposure to leading IT products and technologies.</li><li>Competitive salary package based on qualifications and experience.</li></ul><p>If you are passionate about technology and enjoy solving technical challenges, we encourage you to apply.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><ul><li>Previous experience in IT technical support, hardware maintenance, or RMA handling.</li><li>Good knowledge of computer hardware, networking, and operating systems.</li><li>Ability to diagnose and troubleshoot technical issues efficiently.</li><li>Strong communication and customer service skills.</li><li>Good organizational and documentation skills.</li><li>Ability to work under pressure and manage multiple tasks simultaneously.</li><li>Proficiency in Microsoft Office applications.</li><li>Good command of English.</li></ul><p>Preferred Qualifications:</p><ul><li>Experience in an IT company, service center, or electronics industry.</li><li>Knowledge of warranty procedures and vendor RMA processes.</li><li>Certifications such as CompTIA A+, NetworK+, Microsoft, or equivalent are a plus.</li><li>Experience with ticketing and service management systems.</li></ul><p></p></section>

<p>Individuals in the Customer Support Analyst I role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 1 and 2 help desk support. They work with a broad range of infrastructure products and basic networking components. They provide maintenance and support for moderately to highly complex client products and work on one or more projects concurrently as a team member. Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products. Individuals in the Customer Support job family require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements. Handle Service Task / End-User Support : First point of contact and day-to-day technical support to end users Respond to Level 1 and 2 support requests via the IT Ticketing system Enter call data into the tracking system Provide user access service in accordance with established procedures Diagnose problems systematically and evaluate multiple options before escalation Meet agreed service levels and proactively communicate delays or blockers Document problem status, troubleshooting and resolution Endpoint, Hardware, Software &amp; Peripheral Support: Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers, scanners, meeting-room equipment and other IT peripherals Perform standard software installations, updates, upgrades and endpoint configuration Perform minor hardware and peripheral troubleshooting and coordinate warranty/vendor repairs Prepare equipment for new starters, transfers, replacements and field deployments Ensure endpoint configurations comply with ICT and security standards IT Asset &amp; Inventory Management: Maintain complete, accurate and current IT asset records Record asset allocation, movement, repair, replacement, return and disposal Conduct periodic physical verification and investigate discrepancies proactively Ensure assets are correctly assigned to users and locations Support the complete IT asset lifecycle Projects, Field Support &amp; Operational Activities : Independently manage assigned activities and deliverables within ICT projects Prepare simple implementation plans, timelines and status updates Identify dependencies, risks and blockers and escalate them proactively Provide IT support to WVL offices and field locations as required Travel to remote offices for installations, troubleshooting, maintenance and assessments Prepare required equipment, tools and documentation before field visits Support testing, rollouts, migrations and technology improvements Security, Compliance &amp; Service Continuity: Adhere to WVL and corporate ICT security policies, procedures and standards Support endpoint security, patching, encryption, MFA and other required controls Promptly report suspected security incidents, vulnerabilities, lost equipment or policy violations Protect credentials, organizational information and IT equipment Support business continuity and recovery procedures relevant to end-user technology Ensure Documentation, Communications and Service Improvement: Create and maintain documentation of issue resolutions, procedures and troubleshooting guides Document solutions to common problems and contribute to the Knowledge Base Communicate updates on issues in a timely manner Alert team members about recurring problems Participate in integration and user acceptance testing Recommend practical improvements to service quality and support processes Train or guide co-workers on supported functionality where required. Vendor &amp; Procurement Support: Coordinate with vendors and service providers for technical support, repairs, warranties and replacements Track equipment sent for repair and follow up until closure Escalate delayed vendor actions and maintain appropriate records Assess technical requirements before recommending hardware or software purchases Ensure proposed purchases comply with ICT standards and have appropriate business/technical justification Follow WVL procurement and approval procedures Perform Other Duties as Required: Attend relevant WVL meetings and participate in capacity-building activities as needed Act responsibly regarding own security and contribute to a positive security culture Report safeguarding incidents as required by policy Abide by security policies and procedures and report incidents or breaches to the appropriate manager Perform other duties as assigned by the Line Manager</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science or another related field. Relevant IT certifications such as Microsoft or CompTIA are an advantage. Demonstrated practical experience in IT service desk, desktop support or a comparable technical support role. Typically 2 to 3 years of IT work experience. Demonstrated ability to independently troubleshoot hardware, software, Windows/Microsoft 365 endpoints and basic network issues. Experience with IT asset management, vendor coordination and supporting multiple priorities is required. Effective written and verbal communication in English. The position requires ability and willingness to travel independently and frequently to WVL offices and field locations. Occasionally lift and carry IT equipment and peripherals, and perform basic physical tasks associated with IT support, such as connecting equipment, installing peripherals, and accessing equipment in office/network environments. Experience with Microsoft 365 administration/support, including Outlook, Teams, OneDrive and SharePoint Experience with Windows 10/11 endpoint administration and troubleshooting Knowledge of TCP/IP, DNS, DHCP, Wi-Fi, IP addressing and network troubleshooting Experience with network printers and peripheral troubleshooting IT service management / ITIL knowledge or certification Experience working in a multi-office or field-support environment Demonstrated ability to manage multiple priorities independently and communicate progress proactively</p>